You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include the church, Friendship Centre cafe/ dining area, large, medium and small halls and a lounge.

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• Comments View
  • In addition to church services, there is a regular weekly programme of activities including lunch clubs, men's and women's groups and youth groups.
  • The facilities are also used by groups such as a pre-school, Boys' and Girls' Brigade etc.
  • The halls and lounge are available to hire.
  • The Friendship Centre entrance is generally used as the main entrance to all facilities.
  • There is level or step-free access to all areas from the Friendship Centre.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the area.
• This venue is situated in Eltham.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Eltham.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park type is open air/surface.
  • There are 0 designated parking bay(s) within the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is a dropped kerb / non stepped access from the car park to the venue.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • There is parking for about 4 cars, double parked, on the church forecourt.
  • There is a moderate slope across the area of the car park.
  • There is unrestricted on-street parking in the area around the church.

You are on Outside Access (Accessible Entrance Gate). Skip to the next section.

Outside Access (Accessible Entrance Gate)

• This information is for the entrance located on Glenure Road.
• There is not level access into the venue.
• The main doors open away from you (push).
• The doors are single width.
• The doors are permanently held open.
• The door opening is 94cm (3ft 1in) wide.

You are on Level Change (Accessible Entrance Gate). Skip to the next section.

Level Change (Accessible Entrance Gate)

• There is a ramp or slope to access this service.
• The ramp or slope is located from the gate up towards the building.
• The ramp or slope is permanent.

You are on Outside Access (Main Entrance - Friendship Centre). Skip to the next section.

Outside Access (Main Entrance - Friendship Centre)

• This information is for the entrance located on Glenure Road.
• There is not level access into the venue.
• The main doors open towards you (pull).
• The doors are single width.
• The doors are heavy.
• The door opening is 78cm (2ft 7in) wide.

You are on Level Change (Main Entrance - Friendship Centre). Skip to the next section.

Level Change (Main Entrance - Friendship Centre)

• There is a ramp or slope to access this service.
• The ramp or slope is located from the left of the entrance.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• There are steps to access this area / service.
• There is / are 3 step(s) to the area / service.
• The step(s) is/are not clearly marked.
• The steps are medium.
• The steps do have handrails.
• The handrails are on the right going up.
• The ramp/slope does bypass the step(s).

You are on Outside Access (Church Entrance). Skip to the next section.

Outside Access (Church Entrance)

• This information is for the entrance located on Glenure Road.
• There is not level access into the venue.
• The main doors open towards you (pull).
• The doors are double width.
• The doors are light.
• The door opening is 130cm (4ft 3in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 130cm (4ft 3in) wide.
• Comments View
  • The second doors open into a lobby.
  • A third set of doors open into the rear of the church.
  • This entrance is opened for church services.
  • The outer doors are held open when in use.

You are on Level Change (Church Entrance). Skip to the next section.

Level Change (Church Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located after the third set of doors doors.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• There are steps to access this area / service.
• The steps are located in front of the entrance.
• There is / are 4 step(s) to the area / service.
• The step(s) is/are not clearly marked.
• The steps do have handrails.
• The handrails are on both sides.

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• Comments View
  • The handrails are fitted into place when the outer doors are opened.

You are on Outside Access (Rear Entrance to Friendship Centre). Skip to the next section.

Outside Access (Rear Entrance to Friendship Centre)

• This information is for the entrance located from the courtyard at the rear of the building.
• There is not level access into the venue.
• The main doors open towards you (pull).
• The doors are single width.
• The doors are heavy.
• The door opening is 76cm (2ft 6in) wide.

You are on Level Change (Rear Entrance to Friendship Centre). Skip to the next section.

Level Change (Rear Entrance to Friendship Centre)

• There is a ramp or slope to access this service.
• The ramp or slope is permanent.
• The ramp does not have handrails.

You are on Outside Access (Medium Hall Direct Entrance). Skip to the next section.

Outside Access (Medium Hall Direct Entrance)

• This information is for the entrance located from the rear courtyard.
• There is not level access into the venue.
• The main doors open towards you (pull).
• The doors are light.
• The door opening is 92cm (3ft) wide.

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• Comments View
  • There is access through this hall to the other halls.
  • The small and large halls also have access doors from the courtyard.
  • Both these doors have steps at the entrance.
  • There is level access to all the halls from within the building.

You are on Level Change (Medium Hall Direct Entrance). Skip to the next section.

Level Change (Medium Hall Direct Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is permanent.
• There is not a level landing at the top of the ramp.

You are on Outside Access (Rear Entrance to Lounge). Skip to the next section.

Outside Access (Rear Entrance to Lounge)

• This information is for the entrance located from the driveway off Westmount Road.
• There is not level access into the venue.
• The main doors open towards you (pull).
• The doors are single width.
• The doors are heavy.
• The door opening is 90cm (2ft 11in) wide.

You are on Level Change (Rear Entrance to Lounge). Skip to the next section.

Level Change (Rear Entrance to Lounge)

• There is a ramp or slope to access this service.
• The ramp or slope is located from the right of the entrance.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• The ramp does have handrails.
• The handrails are on the right going up.
• The width of the ramp or slope is 110cm (3ft 7in).

You are on Inside Access (Friendship Centre, Halls and Lounge). Skip to the next section.

Inside Access (Friendship Centre, Halls and Lounge)

• There is not level access to the service.
• There is a hearing assistance system.
• The hearing system is available only on request.
• The system is a portable loop.
• Staff are trained to use the system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

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• Comments View
  • The pictures show the large hall, lounge and Friendship Centre.
  • In all areas the furniture is not fixed and can be arranged as required.
  • Chairs with armrests are available.

You are on Level Change (Route to Lounge). Skip to the next section.

Level Change (Route to Lounge)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the office door.
• The ramp or slope is permanent.
• The width of the ramp or slope is 85cm (2ft 9in).

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• Comments View
  • The lounge is located at the north end of the church, beyond the stage.
  • There is step-free access to the lounge through the church office.

You are on Church. Skip to the next section.

Church

• There are two entrances into the church from the Friendship Centre.
• The level access entrance arrives at the front of the church near the stage where the floor is level.
• At the front there is an area of flexible seating with armchairs and spaces for wheelchair users.
• Additional wheelchair spaces can be created as required.
• The main area of church seating is in pews.
• There is an easy slope up across the seating area towards the rear of the church.
• The second entrance enters the church at the higher area to the rear.
• There are two medium marked steps from the Friendship Centre into the church at this entrance.
• Song words are projected onto a screen.
• Large print versions are available on request.
• A level 3 BSL signer is available at most Sunday morning services.
• There is a fixed loop hearing system in the church.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilet facilities within this venue.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 16m (17yd 1ft) from the Friendship Centre entrance.
  • This accessible toilet is located to the right of the corridor leading from the foyer towards the church accessible entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 84cm (2ft 9in).
  • The door is light.
  • The dimensions of the accessible toilet are 185cm x 205cm (6ft 1in x 6ft 9in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 95cm (3ft 1in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a shelf within the accessible toilet.
  • The shelf is not higher than 95cm (3ft 1in).
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 105cm (3ft 5in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • The lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 101cm (3ft 4in).
• Comments View
  • The accessible toilet is approximately 5m from the accessible seating area in the church.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Shared Toilet(s) View
  • The unisex toilets are located in the corridor leading from the foyer.
  • Unisex toilets are 12m (13yd 4in) from the Friendship Centre entrance.
  • Inside the venue, there is level access to the unisex toilet.
  • Lighting levels are medium.
• Comments View
  • There are two standard toilets in the Friendship Centre.
  • There is an additional unisex toilet next to the lounge.
  • There are also adult and children's toilets next to the three halls.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents are available in large print.

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• Comments View
  • The kitchen in the Friendship Centre is used by church staff to prepare meals and drinks.
  • Hall hirers may have access to the kitchen to set out food prepared elsewhere.