Eltham Crematorium

Access Guide

  • The venue does have its own car park.

  • Parking is free for all users.

  • The car park is at the front of the venue.

  • The car park type is open air/surface.

  • Parking spaces for Blue Badge holders do not need to be booked in advance.

  • There are 2 designated parking bay(s) within the car park.

  • The dimensions of the designated parking bay(s) are 356cm x 550cm (11ft 8in x 18ft 1in).

  • The nearest designated bay is 50m (55yd) from the chapels.

  • The route from the car park to the entrance is accessible to a wheelchair user unaided.

  • The car park surface is tarmac.

  • The patron does not have to cross a road.

  • The car park does not have a height restriction barrier.

  • There is not a designated drop off point.

  • The venue is situated outside the centre of the town.

  • This venue is situated in Eltham.

  • The venue is not situated on a road which has a steep gradient.

  • There is a bus stop within 150m (164yds) of the venue.

  • The nearest mainline station is Falconwood.

  • Monday 09:00 - 18:45..

  • Tuesday 09:00 - 18:45..

  • Wednesday 09:00 - 18:45..

  • Thursday 09:00 - 18:45..

  • Friday 09:00 - 18:45..

  • Saturday 09:00 - 18:45..

  • Sunday 09:00 - 18:45..

  • Monday 09:00 - 15:45..

  • Tuesday 09:00 - 15:45..

  • Wednesday 09:00 - 15:45..

  • Thursday 09:00 - 15:45..

  • Friday 09:00 - 15:45..

  • Saturday 09:00 - 15:45..

  • Sunday 09:00 - 15:45..

  • There is not level access into the venue.

  • The bell is in a suitable position to allow wheelchair users to gain access.

  • The main doors open away from you (push).

  • The doors are single width.

  • The doors are heavy.

  • The door opening is 79cm (2ft 7in) wide.

  • There is a ramp or slope to access this service.

  • The ramp or slope is located in front of the door.

  • The ramp or slope is moderate.

  • The ramp or slope is permanent.

  • There is not level access into the venue.

  • The main doors open away from you (push).

  • The doors are double width.

  • The doors are heavy.

  • The door opening is 192cm (6ft 4in) wide.

  • There is a second set of doors.

  • The doors open away from you (push).

  • The doors are double width.

  • The doors are heavy.

  • The door opening is 202cm (6ft 8in) wide.

  • There is a ramp or slope to access this service.

  • The ramp or slope is moderate.

  • The ramp or slope is permanent.

  • There is a level landing at the top of the ramp.

  • There is level access into the venue.

  • The main doors open away from you (push).

  • The doors are double width.

  • The doors are heavy.

  • The door opening is 143cm (4ft 8in) wide.

  • There is a second set of doors.

  • The doors open towards you (pull).

  • The doors are double width.

  • The doors are heavy.

  • The door opening is 143cm (4ft 8in) wide.

  • There is level access into the venue.

  • The main doors open away from you (push).

  • The doors are double width.

  • The doors are heavy.

  • The door opening is 167cm (5ft 6in) wide.

  • There is level access into the venue.

  • The main doors open towards you (pull).

  • The doors are double width.

  • The doors are heavy.

  • The door opening is 144cm (4ft 9in) wide.

  • There is not level access into the venue.

  • The main doors open away from you (push).

  • The doors are double width.

  • The doors are heavy.

  • The door opening is 145cm (4ft 9in) wide.

  • There is a ramp or slope to access this service.

  • The ramp or slope is located in front of the doors.

  • The ramp or slope is moderate.

  • The ramp or slope is permanent.

  • There is a level landing at the top of the ramp.

  • This information is for the entrance located at the front of the Chapel of Remembrance.

  • There is level access into the venue.

  • The main doors open automatically.

  • The doors are single width.

  • The door opening is 93cm (3ft 1in) wide.

  • There is not level access into the venue.

  • The main doors open automatically.

  • The doors are double width.

  • The door opening is 129cm (4ft 3in) wide.

  • There is a ramp or slope to access this service.

  • The ramp or slope is located in front of the doors.

  • The ramp or slope is moderate.

  • The ramp or slope is permanent.

  • There is a level landing at the top of the ramp.

  • There is a ramp or slope to access this service.

  • The ramp or slope is located regularly within the cloisters.

  • The ramp or slope is moderate.

  • The ramp or slope is permanent.

  • There is a ramp or slope to access this service.

  • The ramp or slope is located regularly along the pathway.

  • The ramp or slope is moderate.

  • The ramp or slope is permanent.

  • There is a ramp or slope to access this service.

  • The ramp or slope is located leading up to the courtyard.

  • The ramp or slope is moderate.

  • The ramp or slope is permanent.

  • There is a hearing assistance system.

  • The system is a portable loop.

  • Staff are trained to use the system.

  • Motorised scooters are allowed in public parts of the venue.

  • Lighting levels are bright.

  • Customers cannot charge scooters or wheelchairs at the venue.

  • There are two meeting rooms located in the office building.

  • The second photograph shows one of the meeting rooms.

  • There is level access to the service.

  • There is a hearing assistance system.

  • The system is a fixed loop.

  • Staff are trained to use the system.

  • This venue does not play background music.

  • Motorised scooters are allowed in public parts of the venue.

  • Customers cannot charge scooters or wheelchairs at the venue.

  • There is level access to the service.

  • There is a hearing assistance system.

  • The system is a fixed loop.

  • Staff are trained to use the system.

  • This venue does not play background music.

  • Motorised scooters are allowed in public parts of the venue.

  • Lighting levels are varied.

  • Customers cannot charge scooters or wheelchairs at the venue.

  • There are accessible toilet facilities within this venue.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • This accessible toilet is approximately 3m (3yd 10in) from the Office Building Entrance.

  • This accessible toilet is located in the office building.

  • There is level access to this accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a locking handle.

  • The width of the accessible toilet door is 88cm (2ft 11in).

  • The door is heavy.

  • The dimensions of the accessible toilet are 138cm x 255cm (4ft 6in x 8ft 4in).

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 60cm (1ft 12in).

  • There is a dropdown rail on the transfer side.

  • There is a flush, however it is not on the transfer side.

  • The tap type is twist/turn.

  • There is a mixer tap.

  • The emergency pull cord alarm is not fully functional.

  • Disposal facilities are available in the cubicle.

  • There is not a/are not coat hook(s).

  • Wall-mounted grab rails are available.

  • There is not a shelf within the accessible toilet.

  • There is a mirror.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 47cm (1ft 7in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the wall-mounted grab rail(s) and wall is poor.

  • The contrast between the dropdown rail(s) and wall is poor.

  • The contrast between the walls and floor is good.

  • The lighting levels are bright.

  • There are accessible toilet facilities within this venue.

  • The toilet is not for the sole use of disabled people.

  • There is tactile and pictorial signage on or near the toilet door.

  • This accessible toilet is approximately 28m (30yd 1ft) from the office building entrance.

  • This accessible toilet is located behind the office building.

  • There is level access to this accessible toilet.

  • This is a unisex toilet.

  • A key is required for the accessible toilet.

  • The door opens inwards.

  • The door is locked by a twist lock.

  • The width of the accessible toilet door is 75cm (2ft 6in).

  • The door is heavy.

  • The dimensions of the accessible toilet are 188cm x 178cm (6ft 2in x 5ft 10in).

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 97cm (3ft 2in).

  • There is a dropdown rail on the transfer side.

  • There is a flush, however it is not on the transfer side.

  • The tap type is twist/turn.

  • There is a mixer tap.

  • The emergency pull cord alarm is fully functional.

  • Disposal facilities are available in the cubicle.

  • There is not a/are not coat hook(s).

  • Wall-mounted grab rails are not available.

  • There is not a shelf within the accessible toilet.

  • There is a mirror.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 50cm (1ft 8in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the dropdown rail(s) and wall is good.

  • The contrast between the walls and floor is good.

  • The lighting levels are medium.

  • Baby change facilities are located within the venue.

  • The baby change facilities are located in the exterior accessible toilet.

  • The height of the baby change table once extended is 90cm (2ft 11in).

  • Inside the venue, there is level access to the baby change facility.

  • Standard toilets are available.

  • The female toilets are located behind the office building.

  • The female toilets are 25m (27yd) from the Office Building Entrance.

  • Inside the venue, there is level access to the female toilet.

  • Lighting levels are bright.

  • The male toilets are located on the left side of the office building.

  • The male toilets are 17m (19yd) from the Office Building Entrance.

  • Inside the venue, there is level access to the male toilet.

  • Lighting levels are bright.

  • The photographs show the male standard toilet.

  • Standard toilets are available.

  • The female and male toilets are located in the waiting room.

  • The female and male toilets are 4m (13ft 1in) from the waiting room entrance.

  • Inside the venue, there is level access to the female and male toilet.

  • Lighting levels are bright.

  • Staff do receive disability awareness / equality training.

  • Documents are available in Braille.

  • Documents are available in large print.

  • A member of staff trained in BSL skills is not generally on duty.

  • This service can be requested.

  • Staff are Text Relay aware.