Charlton Lido and Lifestyle Club

Shooters Hill Road, Charlton, London SE18 4LX

02088 567 389

charltonlido@gll.org

www.better.org.uk

Guide Last Updated: 06/01/2017

Something changed?

Access Guide

  • On-line booking is available.

  • The centre is set in Hornfair Park, which has playgrounds, sports pitches, tennis courts and a BMX course.

  • Please see the seperate guide to Hornfair Park for full details.

  • Opening times do vary depending on timetabling.

  • The main pool and teaching pool opening times vary with the seasons and school holidays.

  • The centre has a full programme of group exercise classes.

  • Please contact the venue or see the weekly programme on the centre website.

  • The venue is situated outside the centre of the area.

  • This venue is situated in Charlton.

  • There is a bus stop within 150m (164yds) of the venue.

  • The nearest mainline station is Charlton.

  • The venue does have its own car park.

  • Parking is not free for all users.

  • Parking is free for Blue Badge holders.

  • The car park is located at the side of the building, off Charlton Church Lane.

  • The car park type is open air/surface.

  • Parking spaces for Blue Badge holders do not need to be booked in advance.

  • There is/are 2 designated parking bay(s) within the car park.

  • The dimensions of the designated parking bay(s) are 450cm x 400cm (14ft 9in x 13ft 1in).

  • The nearest designated bay is 12m (13yd 4in) from the main entrance.

  • The furthest designated bay is 14m (15yd 11in) from the main entrance.

  • The route from the car park to the entrance is accessible to a wheelchair user unaided.

  • The car park surface is tarmac.

  • The patron does not have to cross a road.

  • The car park does have a height restriction barrier.

  • The maximum height is 225cm (7ft 5in).

  • There is not a designated drop off point.

  • There is level access between the car park and the approach to the venue.

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  • This information is for the entrance located from Charlton Park Road.

  • There is not level access into the venue.

  • The main doors open away from you (push).

  • The doors are single width.

  • The doors are permanently held open.

  • The door opening is 180cm (5ft 11in) wide.

  • There is a similar gate at the junction of Shooters Hill Road and Charlton Park Lane.

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  • There is a ramp/slope to access this area/service.

  • The ramp/slope is located beyond the gate.

  • The ramp/slope is easy.

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  • This information is for the entrance located facing Charlton Park Lane.

  • There is not level access into the venue.

  • The main door(s) open(s) automatically.

  • The door(s) is / are single.

  • The width of the door opening is 93cm (3ft 1in).

  • This entrance opens into the reception area.

  • There is a separate exit door.

  • The exit door is heavy and opens outwards (push) from the lobby to the car park.

  • The door is 97cm wide.

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  • There is a ramp/slope to access this area/service.

  • The ramp/slope is located in front of the entrance.

  • The ramp/slope is easy.

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  • The desk/counter is 4m (4yd 1ft) from the main entrance.

  • There is level access to the desk/counter from the entrance.

  • The desk/counter is high (110cm+).

  • The desk/counter has a low (76cm or lower) section.

  • The lighting levels are medium.

  • There is a hearing assistance system.

  • The hearing system is available only on request.

  • The type of system is a portable loop.

  • Staff are not trained to use the system.

  • The lower section of the reception desk is folded down on request.

  • There are security barriers beyond the reception to enter the wet and dry areas.

  • The wide barriers are 100cm.

  • There are similar barriers to exit the building.

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  • There is level access to the service(s).

  • This venue does play background music.

  • Music is played in the changing rooms and fitness suites.

  • Motorised scooters are allowed in public parts of the venue.

  • The lighting levels are varied.

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  • There is a ramp/slope to access this area/service.

  • The ramp/slope is located leading from reception to poolside.

  • The ramp/slope is moderate.

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  • There is level access from the changing area to the swimming pool.

  • There is not a ramped entrance into the water.

  • There is a wet side chair available.

  • There is a hoist for wheelchair users to access the water.

  • There are steps into the swimming pool.

  • There are 6 steps.

  • The steps do have handrails.

  • The handrails are on both sides.

  • There is a ladder type entrance into the water.

  • There is a handrail on both sides of the ladder.

  • The teaching pool has stepped access into the water.

  • The main pool has a Pool Pod platform lift for ambulant and wheelchair users to be lowered into the water.

  • There are two wet side self-propelling wheelchairs available to use with the Pool Pod.

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  • Accessible shower facilities are available.

  • The accessible shower(s) surveyed is/are located within the poolside accessible changing room.

  • The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip down seat.

  • The height of the seat is 49cm (1ft 7in).

  • Other facilities available include; drop down rails, a hair dryer and a accessible toilet in the same room.

  • There is level access to the services from the accessible shower facilities.

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  • There is an/are accessible toilet(s) within this venue designated for public use.

  • The toilet is for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • This accessible toilet is approximately 30m (32yd 2ft) from the reception.

  • This accessible toilet is located within the standard toilets, off the poolside.

  • There is not level access to this accessible toilet.

  • This is a unisex toilet.

  • A key is required for the accessible toilet.

  • The key is a radar key.

  • The key can be obtained from a member of staff.

  • The door opens outwards.

  • The door is locked by a locking handle.

  • The width of the accessible toilet door is 88cm (2ft 11in).

  • The door is light.

  • The dimensions of the accessible toilet are 250cm x 250cm (8ft 2in x 8ft 2in).

  • There is sufficient turning space in the cubicle for a wheelchair user.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 180cm (5ft 11in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is an emergency alarm.

  • The emergency pull cord alarm is not fully functional.

  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.

  • Disposal facilities are not available in the cubicle.

  • There is not a/are not coat hook(s).

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There is a mirror.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 48cm (1ft 7in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the wall-mounted grab rail(s) and wall is good.

  • The contrast between the dropdown rail(s) and wall is good.

  • The contrast between the walls and floor is good.

  • The lighting levels are medium.

  • There is a hair dryer within the room.

  • The outer door to the toilet area is heavy.

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  • There is a/are standard changing room(s) available.

  • The standard changing room(s) is/are approximately 28m (30yd 1ft) from the main entrance.

  • The standard changing room(s) is/are approximately 25m (27yd 1ft) from the reception desk.

  • The standard changing room(s) is/are approximately 5m (5yd 1ft) from the the main pool.

  • The standard changing room(s) surveyed is/are located to the right of the pool.

  • There is not level access to the standard changing room(s).

  • Shower facilities are available within the changing room(s).

  • There is level access to the shower facilities.

  • There are separate male and female changing rooms to the right of the pool.

  • There are also unisex open air changing rooms, including family-size rooms on the poolside.

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  • Standard toilet facilities are available.

  • The female and male toilet facilities that were surveyed are located to the right of the pool, off the poolside.

  • The female and male toilets are approximately 25m (27yd 1ft) from the reception.

  • Inside the venue, there is not level access to the female and male toilets.

  • An ambulant toilet cubicle with wall mounted grab rails is available.

  • Lighting levels are medium.

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  • The floors which are accessible by stairs are Poolside - Roof Terrace.

  • There are 15+ steps between floors.

  • The steps are clearly marked.

  • The steps are medium (11cm - 17cm).

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • There is a landing.

  • There are separate staircases to the public and members-only roof terraces.

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  • There is a lift for public use.

  • The lift is located on the poolside.

  • The lift is a platform lift.

  • The floors which are accessible by this lift are Poolside - Café.

  • The lift is approximately 20m (21yd 2ft) from the main entrance.

  • Staff do not need to be notified for use of the lift.

  • The clear door width is 90cm (2ft 11in).

  • The dimensions of the lift are 100cm x 145cm (3ft 3in x 4ft 9in).

  • There are separate entry and exit doors in the lift.

  • There is not a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within 90cm - 120cm from the floor.

  • The lift does have Braille markings.

  • The lift does have tactile markings.

  • The lighting level in the lift is medium.

  • There is a short moderate ramp to enter the lift.

  • At the upper level the lift opens directly into the cafe.

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  • This information is for the entrance located on the roof terrace.

  • There is level access into the venue.

  • Level access is via lift.

  • The main door(s) open(s) both ways.

  • The door(s) is / are double (with one leaf locked).

  • The door(s) is / are heavy.

  • The width of the door opening is 76cm (2ft 6in).

  • There is a small raised threshold in the doorway.

  • There are identical doors from the main and members terraces.

  • This door can be avoided by using the lift directly into the café.

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  • The following information is for the cafe.

  • Full table service is not available.

  • Food or drinks are ordered from the service counter.

  • Food or drinks can be brought to the table.

  • There is not a lowered section at the counter.

  • No tables are permanently fixed.

  • No chairs are permanently fixed.

  • No chairs have armrests.

  • The nearest table is approximately 3m (3yd 10in) from the café entrance.

  • The distance between the floor and the lowest table is 73cm (2ft 5in).

  • The distance between the floor and the highest table is 110cm (3ft 7in).

  • There is ample room for a wheelchair user to manoeuvre.

  • Plastic / takeaway cups are available.

  • Plastic / takeaway cutlery is available.

  • Drinking straws are available.

  • Menus are hand held only.

  • Menus are not available in Braille.

  • Menus are not available in large print.

  • Picture menus are not available.

  • Menus are clearly written.

  • Menus are presented in contrasting colours.

  • The type of food served here is hot and cold meals and snacks.

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  • There are accessible toilet facilities within this venue.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • This accessible toilet is approximately 10m (10yd 2ft) from the lift.

  • This accessible toilet is located to the left of the café counter.

  • There is level access to this accessible toilet.

  • This is by lift.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a locking handle.

  • The width of the accessible toilet door is 88cm (2ft 11in).

  • The door is light.

  • The dimensions of the accessible toilet are 150cm x 220cm (4ft 11in x 7ft 3in).

  • There is sufficient turning space in the cubicle for a wheelchair user.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 80cm (2ft 7in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is an emergency alarm.

  • The emergency pull cord alarm is not fully functional.

  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.

  • Disposal facilities are not available in the cubicle.

  • There is not a/are not coat hook(s).

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There is not a mirror.

  • The height of the toilet seat above floor level is 48cm (1ft 7in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the wall-mounted grab rail(s) and wall is good.

  • The contrast between the dropdown rail(s) and wall is good.

  • The contrast between the walls and floor is good.

  • The lighting levels are medium.

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  • The fitness suite is located to the right of the reception desk.

  • The fitness suite is 10m (10yd 2ft) from the main entrance.

  • There is level access to the fitness suite.

  • There are doors into the fitness suite.

  • The doors open towards you (pull).

  • The doors are single.

  • The doors are heavy.

  • The opening is 88cm (2ft 11in) wide.

  • Staff receive no training in assisting disabled people.

  • Equipment suitable for mobility or sensory impaired users includes a hand bike.

  • A portable hearing loop is not available for induction.

  • There is clear manoeuvring space between equipment.

  • There is level access to all of the equipment.

  • The first room has fixed gym equipment such as treadmills and resistance equipment.

  • The second room is a studio for group exercise classes.

  • There is TRX suspension equipment and stationary bikes for spin classes.

  • There is also an outdoor covered group cycle studio on the poolside.

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  • There is a/are step(s) to access this area/service.

  • The step(s) is/are located leading from poolside.

  • There is/are 4 step(s) to the area/service.

  • There is not tactile paving at the top and bottom of the steps.

  • The step(s) is/are clearly marked.

  • The step(s) is/are medium height (11cm - 17cm).

  • There is not a/are not handrail(s) at the step(s).

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  • There is an/are accessible toilet(s) within this venue designated for public use.

  • The toilet is for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • This accessible toilet is approximately 18m (19yd 2ft) from the reception.

  • This accessible toilet is located off the main fitness room.

  • There is level access to this accessible toilet.

  • This is a unisex toilet.

  • A key is required for the accessible toilet.

  • The key is a radar key.

  • The key can be obtained from staff.

  • The door opens outwards.

  • The door is locked by a locking handle.

  • The width of the accessible toilet door is 88cm (2ft 11in).

  • The door is light.

  • The dimensions of the accessible toilet are 260cm x 250cm (8ft 6in x 8ft 2in).

  • There is sufficient turning space in the cubicle for a wheelchair user.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 180cm (5ft 11in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is an emergency alarm.

  • The emergency pull cord alarm is not fully functional.

  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.

  • Disposal facilities are not available in the cubicle.

  • There is not a/are not coat hook(s).

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There is a mirror.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 48cm (1ft 7in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the wall-mounted grab rail(s) and wall is good.

  • The contrast between the dropdown rail(s) and wall is good.

  • The contrast between the walls and floor is good.

  • The lighting levels are medium.

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  • Accessible shower facilities are available.

  • The accessible shower(s) surveyed is/are located within the fitness suite accessible toilet.

  • The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip down seat.

  • The height of the seat is 49cm (1ft 7in).

  • Other facilities available include; drop down rails.

  • There is level access to the services from the accessible shower facilities.

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  • There is a/are standard changing room(s) available.

  • The standard changing room(s) is/are approximately 18m (19yd 2ft) from the main entrance.

  • The standard changing room(s) is/are approximately 15m (16yd 1ft) from the reception desk.

  • The standard changing room(s) is/are approximately 1m (3ft 3in) from the fitness suite.

  • The standard changing room(s) surveyed is/are located directly off the fitness suite.

  • There is level access to the standard changing room(s).

  • Shower facilities are available within the changing room(s).

  • There is level access to the shower facilities.

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  • Standard toilets are available.

  • The female and male toilets are located within the male and female standard changing rooms.

  • The female and male toilets are 18m (19yd 2ft) from the main entrance.

  • Inside the venue, there is level access to the female and male toilet.

  • Lighting levels are medium.

  • Baby change facilities are not located within the venue.

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  • Staff do receive disability awareness / equality training.

  • Documents can be requested in Braille.

  • Documents can be requested in large print.

  • A bowl of water can be provided for an assistance dog.

  • An assistance dog toilet area can be provided onsite.

  • The assistance dog toilet area is located at the edge of the car park or in Hornfair Park.

  • A member of staff trained in BSL skills is not normally on duty.