Student Enquiry Centre
Queen Mary University of London, Mile End Road, London E1 4NS
020 7882 5555
Guide Last Updated: 14/09/2016
The Student Enquiry Centre is located in the westwing of the Queens Building ground floor.
Related link Queens Building.
Monday 09:00 - 16:30.
Tuesday 09:00 - 16:30.
Wednesday 09:00 - 16:30.
Thursday 10:00 - 16:30.
Friday 09:00 - 16:30.
The Mile End campus is located just off the Mile End Road / A11. This road links the City of London with the A12. The A12 then links to the North Circular Road (and the A11 off that) and the M25.
There are Blue Badge bays located throughout the campus, which can be used by anyone with a valid Blue Badge. Car parking is available on campus for staff permit holders. Temporary permits are available for visitors and contractors by prior arrangement.
The campus can be accessed via bus 25 (Oxford Circus to Ilford), 205 (Paddington Station to Bow Church DLR Station) and 339 (Shadwell Station to Leytonstone Station).
The nearest railway stations are Liverpool Street Station and Fenchurch Street Station. However, all of the London Terminal stations are within reach of the campus using public transport.
The campus is located between Mile End (on the Hammersmith and City, District and Central lines) and Stepney Green (on the Hammersmith and City and District lines) underground stations.
For more information, please see the How To Find Us page on the University Website.
Please see the Transport for London website for more details on travelling to the campus by bus or tube.
Please see the National Rail website for details trains into London.
Telephone Number: 020 7882 2756.
Telephone Number: 020 7882 8478 (for prospective and applicant UG Medicine and Dentistry Students; 020 7882 5511 for all other prospective and applicant students).
Telephone Number: 0800 376 1800 (UK callers only) or 020 7882 5511.
Telephone Number: 020 7882 5522.
The building does have its own dedicated parking.
The car park can be used by permit holders and Blue Badge holders.
There are no parking charges.
The car park is located between Queens' Building and the G.O. Jones Building.
The car park type is open air/surface.
The car park does not have a height restriction barrier.
Designated Blue Badge parking bays are available.
There is/are 2 designated parking bay(s) within the car park.
The Blue Badge bay(s) is/are clearly marked.
The dimensions of the designated parking bay(s) are 467cm x 484cm (15ft 4in x 15ft 11in).
The dimensions of the designated bays do vary in size.
Parking spaces for Blue Badge holders do need to be booked in advance.
The nearest designated bay is 13m (14yd 8in) from the main entrance.
The route from the car park to the building is accessible to a wheelchair user with assistance.
Assistance may be required because there is / are slopes/ramps.
The car park surface is tarmac.
This information is for the entrance located in front of the building.
There is ramped/sloped or stepped access at this entrance.
The main door(s) open(s) automatically (towards you).
The door(s) is / are double.
The width of the door opening is 148cm (4ft 10in).
There is a second set of doors.
The door(s) open(s) away from you (push).
The door(s) is / are single.
The door(s) is / are heavy.
The width of the door opening is 106cm (3ft 6in).
There is a ramp/slope at this entrance.
The ramp/slope is located to the right as you face the entrance.
The ramp or slope does bypass the step(s).
The ramp/slope gradient is easy.
The ramp is permanent.
There is a level landing at the top of the ramp.
The ramp does not have handrails.
There is a/are step(s) to access this area/service.
The step(s) is/are located to the left, just inside the main entrance.
There is/are 6 step(s) to the area/service.
The lighting levels at the step(s) are medium.
The step(s) is/are clearly marked.
The step(s) is/are deep (18cm+).
There is a/are handrail(s) at the step(s).
The handrail(s) is/are on both sides.
There is a lift to access this area/service.
The lift does bypass the step(s).
There is a lift for public use.
The lift is located straight ahead from the main entrance.
The lift is a platform lift.
The platform lift accesses a small level change.
The lift is approximately 15m (16yd 1ft) from the main entrance.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 96cm x 142cm (3ft 2in x 4ft 8in).
The clear door width is 84cm (2ft 9in).
The lift door is manual, heavy and opens outwards.
There are separate entry and exit doors in the lift.
The lift does have Braille markings.
The lift does have tactile markings.
The controls for the lift are within 90cm - 120cm from the floor.
The lighting level in the lift is medium.
This information is for the entrance located in the west corridor of the Queens' Building on the ground floor.
There is step free access at this entrance.
There is one set of manual, heavy, double doors between the Queen's Building main entrance and this entrance.
The main door(s) open(s) automatically (towards you).
The automatic door(s) is / are push pad activated.
The door(s) is / are single (with a locked extension leaf).
The width of the door opening is 86cm (2ft 10in).
The desk/counter is 6m (6yd 1ft) from the entrance.
There is level access to the desk/counter from the entrance.
The lighting levels are medium.
The desk/counter is low (76cm or lower).
The desk/counter is staffed.
There is not a hearing assistance system.