Access Guide
Introduction
- Ground floor - meditation rooms and the assistive technology room.
1st floor - library, Learning Development rooms 1-4 and training room.
2nd floor - library, meeting rooms 1-3 and staff office.
Location of Toilet/Changing Facilities
- Accessible toilet facilities are located on the ground floor by the reception desk and by the first floor stairwell.
- Female and male standard toilet facilities are located on the ground floor by the reception desk..
- Gender Neutral standard toilet facilities are located by the first floor stairwell..
Getting Here
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By Road
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- The Mile End campus is located just off the Mile End Road / A11. This road links the City of London with the A12. The A12 then links to the North Circular Road (and the A11 off that) and the M25.
- There are Blue Badge bays located throughout the campus, which can be used by anyone with a valid Blue Badge. Car parking is available on campus for staff permit holders. Temporary permits are available for visitors and contractors by prior arrangement.
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By Bus
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- The campus can be accessed via bus 25 (Oxford Circus to Ilford), 205 (Paddington Station to Bow Church DLR Station) and 339 (Shadwell Station to Leytonstone Station).
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By Train
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- The nearest railway stations are Liverpool Street Station and Fenchurch Street Station. However, all of the London Terminal stations are within reach of the campus using public transport.
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By Underground
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- The campus is located between Mile End (on the Hammersmith and City, District and Central lines) and Stepney Green (on the Hammersmith and City and District lines) underground stations.
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Useful Links
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- For more information, please see the How To Find Us page on the University Website.
- To view the web page described above click here (opens in new tab).
- Please see the Transport for London website for more details on travelling to the campus by bus or tube.
- To view the web page described above click here (opens in new tab).
- Please see the National Rail website for details trains into London.
- To view the web page described above click here (opens in new tab).
Useful Information
- To see more information on Disability and Dyslexia Service (DDS) please click here (opens new tab).
- Telephone Number: 020 7882 2756.
- Email: [email protected].
- To see more information on Student Enquiry Centre please click here (opens new tab).
- Telephone Number: 020 7882 8478 (for prospective and applicant UG Medicine and Dentistry Students; 020 7882 5511 for all other prospective and applicant students).
- To see more information on Admissions Office please click here (opens new tab).
- Telephone Number: 0800 376 1800 (UK callers only) or 020 7882 5511.
- Email: [email protected].
- To see more information on Residences Office please click here (opens new tab).
- Telephone Number: 020 7882 5522.
- Email: [email protected].
Building Parking
- The building does not have its own dedicated parking.
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Site/Campus Car Parks
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- There is a site/campus car park for staff and visitors within approximately 200m.
- There is a/are Blue Badge parking bay(s) available within the car park.
- The name of the car park is Queens' Building.
- The car park is located to the right of the Queens' Building.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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Drop Off Point
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- There is not a designated drop off point.
Site/Campus Car Park (Queens' Building)
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Car Park
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- The car park is located between Queens' Building and G.O. Jones Building.
- The nearest building(s) to this car park is/are the G.O. Jones Building.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park surface is tarmac.
- Designated Blue Badge parking bays are available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 1 designated Blue Badge parking bay(s) within this car park.
- The dimensions of the designated parking bay(s) are 467cm x 484cm (15ft 4in x 15ft 11in).
- The dimensions of the designated bays do vary in size.
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Charges and Restrictions
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- This car park can be used by Blue Badge holders and permit holders.
- There are no parking charges that apply on the day.
- Signs are provided to give information on parking charges/restrictions.
- Signs are clearly presented.
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Drop Off Point
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- There is a designated drop off point in this car park.
- There is a dropped kerb from the drop off point.
- The dropped kerb does not have tactile paving.
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Car Park Access
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- There is sloped access to the car park from the Mile End Road.
- This car park is not clearly signposted from the Mile End Road.
- The nearest designated bay is 6m (6yd 1ft) from the G.O. Jones main entrance lift.
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Comments
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- The blue badge bay is 13m from the main entrance to the Queens' Building.
- At the time of survey (March 2023) the left hand side of the car park was under construction so the amount of parking available was reduced.
- The drop off point is located at the front of eth Queens' Building as shown in photograph 8.
Outside Access
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Entrance
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- This information is for the entrance located on Library Square.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 124cm (4ft 1in).
- There is a canopy or recess which provides weather protection at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 177cm (5ft 10in).
- There is a small lip on the threshold of the entrance, with a height of less than 2cm.
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Second Set of Doors
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- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 180cm (5ft 11in).
- There is a small lip on the threshold of the entrance, with a height of less than 2cm.
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Ramp/Slope
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- There is a ramp/slope at this entrance.
- The ramp/slope is located in front of the first set of doors.
- The ramp/slope gradient is slight.
Reception (Welcome Desk)
- Main reception is located ahead as you enter the building.
- The desk is 8m (8yd 2ft) from the entrance.
- The reception area is clearly visible from the entrance.
- There is step free access to this reception area.
- The lighting levels in the reception area are moderate to good.
- The reception desk/counter is high (110cm+).
- There is a low section of the counter (76cm or below) available.
- There is a clear knee recess beneath the low/lowered counter.
- The desk is staffed.
- There is not a bell to attract attention.
- There is a hearing assistance system.
- The type of system is a portable loop.
- The hearing assistance system is signed.
- Staff are not trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 09/03/2023.
- The hearing assistance system was working at the time of testing.
- There is a touch screen.
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Comments
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- There are two touch screens available.
- The touch screen to the right as you enter is for day passes for students without a student card as shown in photograph 7.
- The touch screen on the reception desk is for visitor day passes as shown in photograph 8.
- Day passes for both students and visitors can be acquired at the reception desk.
- There are barriers to the left of the reception to both enter and exit the library with a width of 64cm.
- There is wider turnstile with a width of 94cm located next to the reception desk as shown in photograph 11.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- The lighting levels are moderate to good.
- Motorised scooters are welcomed in public parts of the venue.
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Comments
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- Photographs 1 and 2 show the ground floor of the library.
Library
- This library does not have a regular supply of books in Braille.
- This library does not have a regular supply of books in large print.
- This library does not have a regular supply of books in audio format.
- There is an ordering service.
- The library does have computers with accessible software.
- Auxiliary aids are available for computer users.
- A height adjustable table and height adjustable chair is / are available.
- Equipment available for people with a visual impairment includes a Magnifier.
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Comments
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- Accessible software includes:
JAWS, Supernova, HAL - Screen Readers
MAGIC, Zoomtext, Lunar Plus - Text Enlargers
Kurzwell - Scanning- Audio Companions are available for some of the text books.
- Laptops can be hired out as shown in photographs 9 and 10.
- Photograph 11 shows a self-service book return station.
Other Floors
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Steps
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- The floors which are accessible by stairs are G, 1 and 2.
- The stairs are located to the left of the reception desk.
- The stairs are approximately 17m from the main entrance.
- There are 15+ steps between floors.
- The lighting levels are moderate to good.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
Lift
- There is a lift for public use.
- The lift is located to the left of the building.
- The lift is a standard lift.
- The floors which are accessible by this lift are G, 1 and 2.
- Wall mounted information boards are provided at lift landings.
- The weight limit for the lift is 1000kg.
- The lift is approximately 40m (43yd 2ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 135cm x 130cm (4ft 5in x 4ft 3in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The lift does not have a hearing enhancement system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lighting level in the lift is moderate to good.
Accessible Toilet(s) (Ground Floor - Right Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located to the right of the reception desk.
- This accessible toilet is approximately 12m (13yd 4in) from the entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from the reception desk.
- There is Braille, tactile, pictorial and written text signage on or near the toilet door.
- The contrast between the external door and wall is good.
- The door opens outwards.
- The door is easy to open.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 92cm (3ft).
- The contrast between the internal door and wall is good.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is good.
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Toilet Features
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- The dimensions of the accessible toilet are 193cm x 216cm (6ft 4in x 7ft 1in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 124cm (4ft 1in).
- The transfer space is obstructed by a sanitary bin.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is good.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is good.
- There is an emergency alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
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- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- The toilet seat colour contrast is good.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 96cm (3ft 2in).
- The contrast between the toilet roll holder and the wall is good.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 72cm (2ft 4in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 82cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 93cm (3ft 1in).
- The contrast between the hand dryer and the wall is good.
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Comments
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- There is a ceiling track hoist available which covers all of the toilet as shown in photographs 10 and 11.
- The weight limit is 200kg.
- The controls are at a height of 185cm.
Accessible Toilet(s) (First Floor - Left Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located by the stairwell on the first floor.
- This accessible toilet is approximately 12m (13yd 4in) from the first floor lift lobby.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from main reception.
- There is Braille, tactile, pictorial and written text signage on or near the toilet door.
- The contrast between the external door and wall is fair.
- The door opens outwards.
- The door may be difficult to open.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 87cm (2ft 10in).
- The contrast between the internal door and wall is fair.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is good.
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Toilet Features
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- The dimensions of the accessible toilet are 148cm x 220cm (4ft 10in x 7ft 3in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 79cm (2ft 7in).
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is good.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is good.
- There is an emergency alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
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- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is a shelf within the accessible toilet.
- The shelf does not have the minimum dimensions of 12.5cm x 40cm.
- The shelf is at a height of 94cm.
- The shelf is not located where it is reachable.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat colour contrast is good.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 100cm (3ft 3in).
- The contrast between the toilet roll holder and the wall is good.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 72cm (2ft 4in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 93cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- There is not a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 84cm (2ft 9in).
- The contrast between the hand dryer and the wall is good.
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Comments
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- There is a similar left hand transfer toilet in this location as shown in photograph 10.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The female and male toilets are located to the right of the reception desk.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 12m from the reception desk.
- The colour contrast between the external toilet door(s) and wall(s) is good.
- There is Braille, tactile, pictorial and written text signage on or near the toilet door.
- An ambulant toilet cubicle is available.
- There are horizontal wall mounted rails available on both sides of the toilet.
- The ambulant toilet does not have vertical wall mounted grab rails.
- The height of the wash basin(s) is 75cm.
- The wash basin(s) tap type is sensor.
- Lighting levels are moderate to good.
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Toilet Facilities 2
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- The gender neutral toilets are located on the first floor by the stairs.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 14m from the first floor lift lobby.
- The colour contrast between the external toilet door(s) and wall(s) is good.
- There is pictorial and written text signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 79cm.
- The wash basin(s) tap type is sensor.
- Lighting levels are moderate to good.
- There are 21 individual cubicles in this toilet area.
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Comments
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- The ground floor toilets are shown in photographs 1 - 9.
- The first floor toilets are shown in photographs 12 - 14.
- There is a one-way system in operation in the gender neutral toilets with arrows on the floor as shown in photograph 14.