Mile End Library

Queen Mary University of London, Mile End Road, London E1 4NS

020 7882 8800

estates-helpdesk@qmul.ac.uk

www.library.qmul.ac.uk

Guide Last Updated: 14/09/2016

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Access Guide

  • Ground floor - Learning Cafe, Meditation Rooms, Assistive Technology Room
    1st floor - Library, Learning Development Rooms 1-4, Training Room
    2nd Floor - Library, Meeting Rooms 1-3, Staff Office.

  • The Mile End campus is located just off the Mile End Road / A11. This road links the City of London with the A12. The A12 then links to the North Circular Road (and the A11 off that) and the M25.

  • There are Blue Badge bays located throughout the campus, which can be used by anyone with a valid Blue Badge. Car parking is available on campus for staff permit holders. Temporary permits are available for visitors and contractors by prior arrangement.

  • The campus can be accessed via bus 25 (Oxford Circus to Ilford), 205 (Paddington Station to Bow Church DLR Station) and 339 (Shadwell Station to Leytonstone Station).

  • The nearest railway stations are Liverpool Street Station and Fenchurch Street Station. However, all of the London Terminal stations are within reach of the campus using public transport.

  • The campus is located between Mile End (on the Hammersmith and City, District and Central lines) and Stepney Green (on the Hammersmith and City and District lines) underground stations.

  • The car park is located between Queens' Building and G.O. Jones Building.

  • The nearest building(s) to this car park is/are the G.O. Jones Building.

  • The car park type is open air/surface.

  • The car park does not have a height restriction barrier.

  • The car park surface is tarmac.

  • Designated Blue Badge parking bays are available.

  • The Blue Badge bay(s) is/are clearly marked.

  • There is/are 2 designated Blue Badge parking bay(s) within this car park.

  • The dimensions of the designated parking bay(s) are 467cm x 484cm (15ft 4in x 15ft 11in).

  • The dimensions of the designated bays do vary in size.

  • This car park can be used by Blue Badge holders and permit holders.

  • There are no parking charges.

  • Signs are provided to give information on parking charges/restrictions.

  • Signs are clearly presented.

  • There is a designated drop off point in this car park.

  • There is a dropped kerb from the drop off point.

  • The dropped kerb does not have tactile paving.

  • There is sloped access to the car park from the Mile End Road.

  • This car park is not clearly signposted from the Mile End Road.

  • The nearest designated bay is 6m (6yd 1ft) from the G.O. Jones main entrance lift.

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  • This information is for the entrance located off Library Square.

  • There is ramped/sloped access at this entrance.

  • The intercom is in a suitable position to allow wheelchair users to gain access.

  • A key card is required for access at this entrance.

  • The card reader/lock is in a suitable position to allow wheelchair users to gain access.

  • The main door(s) open(s) automatically (towards you).

  • The door(s) is / are single.

  • The width of the door opening is 90cm (2ft 11in).

  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

  • There is a ramp/slope at this entrance.

  • The ramp/slope is located in front of the entrance.

  • The ramp/slope gradient is easy.

  • The ramp is permanent.

  • There is a revolving door to the right of this entrance.

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  • The desk/counter is 6m (6yd 1ft) from the main entrance.

  • There is level access to the desk/counter from the entrance.

  • The lighting levels are medium.

  • The desk/counter is high (110cm+).

  • The desk/counter has a low (76cm or lower) section.

  • The desk/counter is staffed.

  • There is not a hearing assistance system.

  • There are barriers to the left of the reception with three smaller gates to both enter and exit the library with a width of 56cm.

  • There is also a gate with a width of 101cm that allows people in and out the library.

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  • There is level access to the service(s).

  • There is not a hearing assistance system.

  • The lighting levels are medium.

  • Motorised scooters are allowed in public parts of the venue.

  • Photographs 1 & 2 show the ground floor of the Library.

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  • This library does not have a regular supply of books in Braille.

  • This library does not have a regular supply of books in large print.

  • This library does not have a regular supply of books in audio format.

  • There is an ordering service.

  • The library does have computers with accessible software.

  • Auxiliary aids are available for computer users.

  • A height adjustable table and height adjustable chair is / are available.

  • Equipment available for people with a visual impairment includes a Magnifier.

  • Accessible software includes:


  • JAWS, Supernova, HAL - Screen Readers


  • MAGIC, Zoomtext, Lunar Plus - Text Enlargers


  • Kurzwell - Scanning

  • Audio Companions are available for some of the text books.

  • The auxiliary aids in the library can be found in the assistive technology room shown in photographs 3 & 4.

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  • The following information is for the cafe.

  • The bar does serve food.

  • Full table service is not available.

  • Food or drinks are ordered from the service counter.

  • Food or drinks can be brought to the table.

  • There is not a lowered section at the counter.

  • No tables are permanently fixed.

  • Some chairs are permanently fixed.

  • Some chairs have armrests.

  • The nearest table is approximately 22m (24yd 2in) from the main entrance.

  • The distance between the floor and the lowest table is 67cm (2ft 2in).

  • The distance between the floor and the highest table is 100cm (3ft 3in).

  • The standard height for tables is 67cm.

  • There is ample room for a wheelchair user to manoeuvre.

  • Plastic / takeaway cups are available.

  • Plastic / takeaway cutlery is available.

  • Drinking straws are available.

  • Menus are wall only.

  • Menus are not available in Braille.

  • Menus are not available in large print.

  • Menus are clearly written.

  • Menus are presented in contrasting colours.

  • Monday 10:00 - 21:00.

  • Tuesday 10:00 - 21:00.

  • Wednesday 10:00 - 21:00.

  • Thursday 10:00 - 21:00.

  • Friday 10:00 - 21:00.

  • Saturday 13:00 - 20:00.

  • Sunday 13:00 - 20:00.

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  • The floors which are accessible by stairs are G-1-2.

  • There are 15+ steps between floors.

  • The lighting levels are medium.

  • The steps are clearly marked.

  • The steps are medium (11cm - 17cm).

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • There is a landing.

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  • There is a lift for public use.

  • The lift is located to the left of the building.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are G-1-2.

  • Wall mounted information boards are provided at lift landings.

  • The lift is approximately 40m (43yd 2ft) from the main entrance.

  • Staff do not need to be notified for use of the lift.

  • The dimensions of the lift are 135cm x 130cm (4ft 5in x 4ft 3in).

  • The clear door width is 90cm (2ft 11in).

  • There are not separate entry and exit doors in the lift.

  • There is not a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does not have an audible announcer.

  • The lift does not have Braille markings.

  • The lift does have tactile markings.

  • The controls for the lift are within 90cm - 120cm from the floor.

  • The lighting level in the lift is medium.

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  • There is an/are accessible toilet(s) within this venue designated for public use.

  • The toilet is for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • This accessible toilet is approximately 35m (38yd 10in) from the main entrance.

  • This accessible toilet is located to the rear right of the building.

  • There is level access to this accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a twist lock.

  • The width of the accessible toilet door is 90cm (2ft 11in).

  • The door is heavy.

  • The dimensions of the accessible toilet are 138cm x 210cm (4ft 6in x 6ft 11in).

  • Floor manoeuvring space is not clear in the accessible toilet.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 69cm (2ft 3in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is an emergency pull cord alarm in the cubicle.

  • The emergency pull cord alarm is not fully functional.

  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.

  • Disposal facilities are not available in the cubicle.

  • There is not a/are not coat hook(s).

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There is a mirror.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 48cm (1ft 7in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder cannot be reached from seated on the toilet.

  • The toilet roll holder is placed higher than 100cm (3ft 3in).

  • The height of the toilet roll holder is 102cm (3ft 4in).

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the internal door and wall is good.

  • The contrast between the external door and wall is good.

  • The contrast between the wall-mounted grab rail(s) and wall is good.

  • The contrast between the dropdown rail(s) and wall is good.

  • The contrast between the walls and floor is good.

  • The lighting levels are medium.

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  • There is an/are accessible toilet(s) within this venue designated for public use.

  • The toilet is for the sole use of disabled people.

  • There is no signage on or near the toilet door.

  • This accessible toilet is approximately 11m (12yd 1in) from the lift.

  • This accessible toilet is located in the stairwell behind the lift on the first floor.

  • There is a similar accessible toilet on the second floor that is directly above the accessible toilet on the ground floor (as shown in photograph 2).

  • There is level access to this accessible toilet.

  • This is a unisex toilet.

  • A key is required for the accessible toilet.

  • The key is not a radar key.

  • The key can be obtained from reception.

  • The door opens outwards.

  • The door is locked by a locking handle.

  • The width of the accessible toilet door is 85cm (2ft 9in).

  • The door is heavy.

  • The dimensions of the accessible toilet are 148cm x 210cm (4ft 10in x 6ft 11in).

  • Floor manoeuvring space is not clear in the accessible toilet.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 76cm (2ft 6in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • There is not a mixer tap.

  • There is an emergency pull cord alarm in the cubicle.

  • The emergency pull cord alarm is fully functional.

  • Disposal facilities are not available in the cubicle.

  • There is not a/are not coat hook(s).

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There is a mirror.

  • Mirrors are not placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 48cm (1ft 7in).

  • There is not a hand dryer.

  • There is a towel dispenser.

  • The towel dispenser cannot be reached from seated on the toilet.

  • The towel dispenser is placed higher than 100cm (3ft 3in).

  • The height of the towel dispenser is 107cm (3ft 6in).

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin cannot be reached from seated on the toilet.

  • The wash basin is placed higher than 74cm (2ft 5in).

  • The height of the wash basin is 85cm (2ft 9in).

  • The contrast between the internal door and wall is good.

  • The contrast between the external door and wall is good.

  • The contrast between the wall-mounted grab rail(s) and wall is good.

  • The contrast between the dropdown rail(s) and wall is poor.

  • The contrast between the walls and floor is good.

  • The lighting levels are medium.

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  • There are male and female standard toilets facilities on the ground floor and the first floor.

  • A male standard toilet was surveyed.

  • The toilet surveyed is located to the rear right of the building.

  • There is a female standard toilet in the same location.

  • There is step free access to the standard toilet(s) surveyed from the entrance.

  • The standard toilet surveyed is approximately 35m from the main entrance.

  • There is a/are cubicle(s) suitable for ambulant disabled people in the standard toilet(s) surveyed.

  • There is a horizontal grab rail to the left of the seat.

  • There is sufficient standing space in the cubicle for ambulant disabled people.

  • Lighting levels in the standard toilet surveyed are varied.

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