Blackwatch Museum

Balhousie Castle, Hay Street, Perth, Perthshire PH1 5HR

01738 638 152

manager@theblackwatch.co.uk

www.theblackwatch.co.uk

Guide Last Updated: 27/03/2017

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Access Guide

  • The venue is situated outside the centre of the town.

  • This venue is situated in Perth.

  • The nearest mainline station is Perth.

  • Monday 09:30 - 16:30.

  • Tuesday 09:30 - 16:30.

  • Wednesday 09:30 - 16:30.

  • Thursday 09:30 - 16:30.

  • Friday 09:30 - 16:30.

  • Saturday 09:30 - 17:00.

  • Sunday 10:00 - 16:30.

  • The venue does have its own car park.

  • Parking is free for all users.

  • The car park is at the front of the venue.

  • The car park type is open air/surface.

  • Parking spaces for Blue Badge holders do not need to be booked in advance.

  • There are 3 designated parking bay(s) within the car park.

  • The dimensions of the designated parking bay(s) are 320cm x 498cm (10ft 6in x 16ft 4in).

  • The nearest designated bay is 38m (42yd) from the main entrance.

  • The furthest designated bay is 46m (50yd) from the main entrance.

  • The route from the car park to the entrance is accessible to a wheelchair user unaided.

  • The car park surface is tarmac.

  • There is a dropped kerb / non stepped access from the car park to the venue.

  • The dropped kerb does not have tactile paving.

  • The patron does not have to cross a road.

  • The car park does not have a height restriction barrier.

  • There is not a designated drop off point.

  • This information is for the entrance located at the front of the venue.

  • There is level access into the venue.

  • The main doors open towards you (pull).

  • The doors are double width.

  • The doors are heavy.

  • The door opening is 180cm (5ft) wide.

  • There is a second set of doors.

  • The doors open towards you (pull).

  • The doors are double width.

  • The doors are permanently held open.

  • The door opening is 170cm (5ft) wide.

  • The reception desk is 7m (7yd 2ft) from the main entrance.

  • There is level access to reception from the entrance.

  • The reception desk is medium height.

  • The desk has a lowered section.

  • Lighting levels are bright.

  • There is a hearing assistance system.

  • The type of system is a fixed loop.

  • Staff are trained to use system.

  • There is not level access to the service(s).

  • There is a hearing assistance system.

  • The system is a fixed loop.

  • Staff are trained to use the system.

  • This venue does not play background music.

  • Motorised scooters are allowed in public parts of the venue.

  • The lighting levels are varied.

  • Audio descriptions are played in galleries.

  • There are some uneven floorboards.

  • There is a ramp or slope to access this service.

  • The ramp or slope is located leading from the shop to reception.

  • The ramp or slope is easy.

  • The ramp or slope is permanent.

  • There is a level landing at the top of the ramp.

  • The width of the ramp or slope is 130cm (4ft).

  • Exhibits can be audio described.

  • Tactile signage for exhibits is not available.

  • The availability of tactile signage does not depend on exhibition.

  • Braille signage for exhibits is not available.

  • The availability of Braille signage does not depend on exhibition.

  • Touch tours are not available.

  • The availability of touch tours does not depend on exhibition.

  • Video tours are not available.

  • There is a hearing assistance system.

  • The hearing system is a fixed loop.

  • A deposit is not required for the hearing system.

  • Concessions are available.

  • There is not a wheelchair to borrow.

  • The following information is for the cafe.

  • Once inside, there is level access to the service.

  • Full table service is available.

  • There is not ample room for a wheelchair user to manoeuvre.

  • No tables are permanently fixed.

  • No chairs are permanently fixed.

  • Some chairs have armrests.

  • The nearest table is 11m (12yd 1in) from the main entrance.

  • The distance between the floor and the lowest table is 74cm (2ft 5in).

  • The distance between the floor and the highest table is 74cm (2ft 5in).

  • Menus are hand held only.

  • Menus are not available in Braille.

  • Menus are not available in large print.

  • Picture menus are not available.

  • Menus are clearly written.

  • Menus are presented in contrasting colours.

  • The type of food served here is English cuisine.

  • The floors which are accessible by stairs are G-1-2.

  • There are 15+ steps between floors.

  • The steps are clearly marked.

  • The steps are medium.

  • The steps do have handrails.

  • The steps have a handrail on the left going up.

  • There is not a landing.

  • The lighting level is medium.

  • There is a lift for public use.

  • The lift is located beyond reception to the right.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are G-1-2.

  • The lift is 22m (24yd) from the main entrance.

  • Staff do not need to be notified for use of the lift.

  • The clear door width is 91cm (2ft 12in).

  • The dimensions of the lift are 110cm x 151cm (3ft 7in x 4ft 11in).

  • There are not separate entry and exit doors in the lift.

  • There is a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within reach for a wheelchair user.

  • The lift controls do not have Braille markings.

  • The lift controls do have tactile markings.

  • The lighting level in the lift is bright.

  • There are accessible toilets within this venue designated for public use.

  • The toilet is not for the sole use of disabled people.

  • There is no additional signage on or near the toilet door.

  • The accessible toilet is 24m (26yd 9in) from the main entrance.

  • The accessible toilet is located at the back of the shop, to the left.

  • There is level access to the accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a twist lock.

  • The width of the accessible toilet door is 78cm (2ft).

  • The door is heavy.

  • Floor manoeuvring space is clear in the accessible toilet.

  • The dimensions of the accessible toilet are 166cm x 258cm (5ft x 8ft).

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 109cm (3ft).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is twist/turn.

  • There is a mixer tap.

  • There is not a functional emergency alarm available.

  • It is out of reach (higher than 10cm (4") from floor).

  • Disposal facilities are available in the cubicle.

  • There is not a coat hook.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There are mirrors in the accessible toilet.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 48cm (18in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is placed higher than 100cm (3ft 3").

  • The hand dryer is 105cm (3ft) high.

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3").

  • There is a sink.

  • The sink can be reached from seated on the toilet.

  • The sink is not placed higher than 74cm (2ft 5").

  • The contrast between the external door and wall is poor.

  • The contrast between the internal door and wall is poor.

  • The contrast between the grab rails and wall is good.

  • The contrast between the drop down rails and wall is good.

  • The contrast between the walls and floor is good.

  • Lighting levels are bright.

  • Baby change facilities are located within the accessible toilet.

  • The height of the baby change table once extended is 93cm (3ft ).

  • Inside the venue, there is level access to the baby change facility.

  • Standard toilets are available.

  • The female toilets are located at the back of the shop, to the left.

  • The female toilets are 26m (28yd 17in) from the main entrance.

  • Inside the venue, there is level access to the female toilet.

  • Lighting levels are bright.

  • The male toilets are located at the back of the shop, to the left.

  • The male toilets are 22m (24yd 2in) from the main entrance.

  • Inside the venue, there is level access to the male toilet.

  • Lighting levels are bright.

  • Staff do receive disability awareness / equality training.

  • Documents are available in large print.

  • A bowl of water can be provided for an assistance dog.

  • A member of staff trained in BSL skills is not normally on duty.

  • Booklets are available at gallery in large print/large print interpretation labels.