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Ward D33

Queen’s Medical Centre, Nottingham University Hospitals NHS Trust, Derby Road, Nottingham, NG7 2UH

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Access Guide

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Introduction

Getting To The Hospital

  • By Road View
    • The Queen’s Medical Centre is located on the Southwest side of the city.
      From the M1 leave at Junction 25 and take the A52 (Brian Clough Way) towards the city centre.
      At the roundabout go straight across and the entrance to the hospital will be on the right.
    • There are several open-air car parks situated around the site, some of which are specifically for staff or Blue Badge holders only.
  • By Bus View
    • There are various bus services that are run by Nottingham City Transport that stop at the site.
      There is a Medilink service that runs from the Queen’s Drive Park and Ride.
    • There is an onsite bus stop.
    • There are bus stops located off Derby Road and West Road.
    • The bus stops are sheltered, with the majority of them have fixed seating.
      There is space for a wheelchair user in the bus shelters.
    • The route from the bus stops to the hospital buildings are via tarmac paths, some of which are uneven.
      There are road crossings with have dropped kerbs, most of which have tactile paving.
      The routes are long with steep slopes.
  • By Train View
    • Nottingham Station is approximately 2 miles from the site.
      Services which stop at the station include; Cross Country, East Midlands and Northern Rail.
  • By Tram View
    • There is a tram stop on site (Queens Medical Centre).
      Trams run every 7 minutes during peak times.
      There is a bridge connecting the tram stop to B Floor of Queens Medical Centre.
      The bridge has a slight gradient.
  • Useful Links View

Getting Help and Assistance

  • To see the hospital map please click here (opens new tab).
  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located on B Floor of the Central Block, in the corridor near X-Ray Outpatients.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 0800 183 0204.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found throughout the hospital and located at the entrances to the hospital.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, different languages on request, voice recognition CD on request and audio on request.
  • There is an assistance dog toilet or toileting area on the hospital site.
  • The assistance dog toilet or toileting area is located off East Road near the EENT building.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs, tri wheel walkers, walking frames, walking sticks, mobile hoists, hoist slings, adjustable beds and crutches.
  • To obtain mobility aids please contact a nurse/doctor.
  • There is a Safe Place at this hospital which is located in the PALS Office.
  • There is a Changing Places facility at this hospital which is located on B Floor of the Central Block, in the corridor near West Block.

Parking (East Block - Blue Badge Car Park)

  • The venue does have its own car park.
  • Parking is not free for Blue Badge holders.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 10+ Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 360cm x 610cm (11ft 10in x 20ft).
  • The nearest Blue Badge bay is 17m (18yd 1ft) from the Fracture Clinic entrance.
  • The furthest Blue Badge bay is 115m (125yd 2ft) from the Fracture Clinic entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
  • There is a designated drop off point.
  • The drop off point is located outside the Fracture Clinic, in the car park.
  • There is a dropped kerb from the drop off point.
  • There is not tactile paving on the dropped kerb.

Outside Access (Fracture Clinic Entrance)

  • This information is for the entrance located in the East Block Blue Badge Car Park.
  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 120cm (3ft 11in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The door opening is 118cm (3ft 10in) wide.
  • Comments View
    • This entrance can also be used to gain access to A floor of East and West Block.

Level Change (Fracture Clinic Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is permanent.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the hospital.
  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 156cm (5ft 1in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The door opening is 160cm (5ft 3in) wide.
  • Comments View
    • The main entrance gives access to B floor of the hospital via the Central Area.
    • It is possible to access all areas of the hospital via the main entrance.

Other Floors (East Block)

  • Steps View
    • The floors which are accessible by stairs are A-B-C-D-E.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are bright.

Lift (East Block)

  • There is a lift for public use.
  • The lift is located at the rear of the East Block.
  • The lift is approximately 175m (191yd 1ft) from the east block entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are A-B-C-D-E.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 106cm (3ft 6in).
  • The dimensions of the lift are 158cm x 205cm (5ft 2in x 6ft 9in).
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is bright.

Outside Access (Ward D33 Entrance)

  • This information is for the entrance located on D floor of East Block.
  • There is level access into the venue.
  • Level access is via lift.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open towards you (pull).
  • The doors are double width.
  • The door(s) is / are heavy.
  • The door opening is 152cm (4ft 12in) wide.

Reception

  • The desk is 2m (6ft 7in) from the ward entrance .
  • There is level access to reception from the entrance.
  • The reception desk is high height.
  • The desk has a lowered section.
  • The desk is generally staffed.
  • Lighting levels are bright.
  • There is not a hearing assistance system.
  • There is not a touch screen.
  • There is not a prescription box.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the desk.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Route finding signage is not available.
  • The type of flooring in walkways and corridors is non slip.
  • Lighting levels are bright.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is 33m (36yd) from the ward entrance .
  • There is level access into the waiting room / area.
  • There are doors into the waiting room / area.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are permanently held open.
  • The door opening is 86 cm wide.
  • There is room for a wheelchair user to manoeuvre.
  • The type of flooring is vinyl.
  • No chairs are permanently fixed.
  • No tables are permanently fixed.
  • Information is available in Braille on request and large print on request.
  • Information in other languages and formats is available on request.
  • Announcements are in person.
  • The room does not have background music playing.
  • There is not a television.
  • Vending machines are not available.
  • There is not a children's play area.
  • There is not space for an assistance dog to rest.
  • Lighting levels are bright.

Consultation / Treatment Room

  • There are 1 consultation/treatment rooms available.
  • The room surveyed was Treatment Room.
  • The consultation / treatment room is 15m (16yd) from the ward entrance .
  • There is level access to the consultation / treatment room.
  • There are doors into the consultation / treatment room.
  • The door opening is 130cm (4ft 3in) wide.
  • The type of flooring is vinyl.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is available.
  • The hoist is manual.
  • A sling is available.
  • The sling is attached by hook and loop.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair is not adjustable.
  • No chairs with armrests available.
  • A flashing alarm is not available.
  • A vibrating alarm is not available.
  • The room does not have background music playing.
  • Lighting levels are bright.

Ward

  • There is level access to the ward.
  • The ward is unisex.
  • There are 2 bays available.
  • There are 7 side rooms available.
  • The area / room / bay surveyed was Room 4.
  • The area / room / bay is 15m (16yd) from the ward entrance .
  • There are doors to the bay / side room.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 130cm (4ft 3in) wide.
  • The type of flooring is vinyl.
  • There is room for a wheelchair user to manoeuvre between beds.
  • All beds are adjustable.
  • All beds have bedside storage.
  • Bedside services available are television.
  • These services are not chargeable.
  • A hoist is available.
  • The hoist is manual.
  • A sling is available.
  • The sling is attached by hook and loop.
  • There is an accessible toilet for visitors to use on the ward.
  • There is a standard toilet for visitors to use on the ward.
  • There is a bathroom on the ward.
  • Lighting levels are bright.
  • A flashing alarm is not available.
  • A vibrating alarm is not available.

Washroom (Room 4 Ensuite)

  • Washroom Details View
    • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
    • The washroom surveyed is approximately 15m from the ward entrance.
    • There is step free access to the washroom surveyed once inside the ward.
    • There is pictorial signage on or near the washroom door.
    • The washroom door(s) open(s) outwards.
    • The door(s) is/are locked by a twist lock.
    • The door(s) is/are heavy to open.
    • The width of the door opening is 86cm (2ft 10in).
    • The dimensions of the washroom are 250cm x 200cm (8ft 2in x 6ft 7in).
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is within reach and fully functional.
    • There is a mirror.
    • There is a tall mirror, with suitable specifictions, for ease of use.
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The height of the wash basin is 75cm.
    • As you face the wash basin the wall-mounted grab rails are on both sides.
    • The tap type is sensor. It is a mixer tap.
    • There is a soap dispenser.
    • Disposal facilities are available.
    • The washroom has a non-slip floor.
  • Toilet Details View
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a rail with a padded back rest.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 120cm.
    • There is a flush, however it is not on the transfer side.
    • There is a dropdown rail on the transfer side.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
  • Shower Details View
    • There is a wheel in shower.
    • The shower head is height adjustable.
    • The shower control type is sensor.
    • There is a flip down/tip up seat for the shower.
    • There are wall-mounted grab rails available.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is good.
    • The colour contrast between the internal washroom door and wall is fair.
    • The colour contrast between the dropdown rail(s) and wall is good.
    • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
    • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
    • The toilet seat colour contrast is poor.
    • The colour contrast between the shower wall-mounted grab rails and wall is good.
    • The colour contrast between the washroom floor and walls is good.
    • Lighting levels are bright.

Washroom (Shower Room)

  • Washroom Details View
    • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
    • The washroom surveyed is approximately 10m from the ward entrance.
    • There is step free access to the washroom surveyed once inside the ward.
    • This is a shared washroom.
    • There is pictorial signage on or near the washroom door.
    • The washroom door(s) open(s) inwards.
    • The door(s) is/are locked by a twist lock.
    • The door(s) is/are heavy to open.
    • The width of the door opening is 84cm (2ft 9in).
    • The dimensions of the washroom are 290cm x 300cm (9ft 6in x 9ft 10in).
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is within reach and fully functional.
    • There is a mirror.
    • There is not a tall mirror, with suitable specifictions, for ease of use.
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The height of the wash basin is 73cm.
    • The tap type is sensor. It is a mixer tap.
    • There is a soap dispenser.
    • Disposal facilities are available.
    • The washroom has a non-slip floor.
  • Toilet Details View
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a rail with a padded back rest.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 200cm.
    • There is a flush, however it is not on the transfer side.
    • There is a dropdown rail on the transfer side.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
  • Shower Details View
    • There is a wheel in shower.
    • There is a flip down/tip up seat for the shower.
    • There are wall-mounted grab rails available.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is good.
    • The colour contrast between the internal washroom door and wall is good.
    • The colour contrast between the dropdown rail(s) and wall is good.
    • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
    • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
    • The toilet seat colour contrast is poor.
    • The colour contrast between the shower wall-mounted grab rails and wall is good.
    • The colour contrast between the washroom floor and walls is good.
    • Lighting levels are bright.
  • Comments View
    • A similar adapted shower room is available for parents.

Washroom (Bath Room)

  • Washroom Details View
    • The washroom surveyed has a bath, a toilet and a wash basin.
    • There is step free access to the washroom surveyed once inside the ward.
    • This is a shared washroom.
    • There is pictorial signage on or near the washroom door.
    • The washroom door(s) open(s) inwards.
    • The door(s) is/are locked by a twist lock.
    • The door(s) is/are heavy to open.
    • The width of the door opening is 83cm (2ft 9in).
    • The dimensions of the washroom are 320cm x 380cm (10ft 6in x 12ft 6in).
    • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is within reach and fully functional.
    • There is a mirror.
    • There is a tall mirror, with suitable specifictions, for ease of use.
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The height of the wash basin is 78cm.
    • As you face the wash basin the wall-mounted grab rails are on the right.
    • The tap type is push button. It is a mixer tap.
    • There is a soap dispenser.
    • Disposal facilities are available.
    • The washroom has a non-slip floor.
  • Toilet Details View
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a rail with a padded back rest.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 285cm.
    • There is a flush on the transfer side.
    • There is a dropdown rail on the transfer side.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
  • Bath Details View
    • The height of the side of the bath from floor level is 51cm (1ft 8in).
    • The bath is height adjustable.
    • There are not wall-mounted grab rails available.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is good.
    • The colour contrast between the internal washroom door and wall is good.
    • The colour contrast between the dropdown rail(s) and wall is good.
    • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
    • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
    • The toilet seat colour contrast is poor.
    • The colour contrast between the washroom floor and walls is good.
    • Lighting levels are bright.

Standard Toilet(s)