Ropewalk House

Nottingham University Hospitals NHS Trust, 113 The Ropewalk, Nottingham NG1 5DU

0115 919 4488

audiology@nuh.nhs.uk

www.nuh.nhs.uk

Guide Last Updated: 01/02/2017

Something changed?

Access Guide

  • Services/facilities within the building include:
    .

  • Lower Ground Floor - National Biomedical Research Unit In Hearing and Breast Screening
    Ground Floor - Hearing Services, Hearing Aid Repairs, WRVS Coffe Shop and Continence Advisory
    First Floor - Children's Hearing Assessment Centre, Paediatric Cochlear Implant and John Storer Clinic (Disabled Access Only).

  • Monday 07:30 - 17:15..

  • Tuesday 07:30 - 17:15..

  • Wednesday 07:30 - 17:15..

  • Thursday 07:30 - 17:15..

  • Friday 07:30 - 17:15..

  • Saturday Closed.

  • Sunday Closed.

  • The venue is situated within the centre of the city.

  • This venue is situated in Nottingham.

  • The venue is not situated on a road which has a steep gradient.

  • There is not a bus stop within 150m (164yds) of the venue.

  • The nearest mainline station is Nottingham.

  • The venue does not have its own car park.

  • On street marked Blue Badge bays are available.

  • The dimensions of the marked Blue Badge bays are 530cm x 330cm (17ft 5in x 10ft 10in).

  • On street Blue Badge parking is located in The Ropewalk.

  • Clearly signed and / or standard marked parking bays are available.

  • The dimensions of the standard marked parking bays are 450cm x 300cm (14ft 9in x 9ft 10in).

  • Standard marked parking bays are located in The Ropewalk.

  • There is not a designated drop off point.

1
2
  • This information is for the entrance located at the front of the building.

  • There is not level access into the venue.

  • The bell is not in a suitable position to allow wheelchair users to gain access.

  • The main doors open away from you (push).

  • The doors are double width.

  • The doors are heavy.

  • The door opening is 184cm (6ft 0in) wide.

  • There is a second set of doors.

  • The doors open automatically.

  • The doors are double width.

  • The door opening is 136cm (4ft 6in) wide.

  • One of the first set of doors is permanently held open and one is locked.

1
  • There is a ramp or slope to access this service.

  • The ramp or slope is located in front of the entrance.

  • The ramp or slope is easy.

  • The ramp or slope is permanent.

1
  • The desk is 3m (9ft 10in) from the main entrance .

  • There is level access to reception from the entrance.

  • The reception desk is low height.

  • The desk is not generally staffed.

  • Lighting levels are bright.

  • There is not a hearing assistance system.

  • There is not a bell to attract attention.

  • There is sufficient space to write or sign documents on the desk.

1
  • The desk is 16m (17yd) from the lift .

  • There is level access to reception from the entrance.

  • This is by lift.

  • The reception desk is low height.

  • Lighting levels are bright.

  • There is a hearing assistance system.

  • There is not a touch screen.

  • There is not a prescription box.

  • There is not a bell to attract attention.

  • There is sufficient space to write or sign documents on the desk.

  • Monday 08:30 - 17:00..

  • Tuesday 08:30 - 17:00..

  • Wednesday 08:30 - 17:00..

  • Thursday 08:30 - 17:00..

  • Friday 08:30 - 17:00..

  • Saturday Closed.

  • Sunday Closed.

1
  • There is a waiting room / area.

  • The waiting room / area is 16m (17yd) from the lift .

  • There is level access into the waiting room / area.

  • There are doors into the waiting room / area.

  • The main doors open away from you (push).

  • The doors are double width.

  • The doors are heavy.

  • The door opening is 134 cm wide.

  • The type of flooring is carpet.

  • There is room for a wheelchair user to manoeuvre.

  • Some chairs are permanently fixed.

  • Some chairs with armrests are available.

  • No tables are permanently fixed.

  • Announcements are in person.

  • The room does not have background music playing.

  • There is a television.

  • Vending machines are not available.

  • There is not a children's play area.

  • There is space for an assistance dog to rest.

  • Lighting levels are bright.

1
2
  • The desk is 10m (32ft 10in) from the main entrance .

  • There is level access to reception from the entrance.

  • The reception desk is medium height.

  • The desk does not have a lowered section.

  • The desk is generally staffed.

  • Lighting levels are bright.

  • There is a hearing assistance system.

  • There is not a touch screen.

  • There is not a prescription box.

  • There is not a bell to attract attention.

  • There is sufficient space to write or sign documents on the desk.

  • Monday 08:00 - 17:00..

  • Tuesday 08:00 - 17:00..

  • Wednesday 08:00 - 17:00..

  • Thursday 08:00 - 17:00..

  • Friday 08:00 - 17:00..

  • Saturday Closed.

  • Sunday Closed.

1
  • There is a waiting room / area.

  • The waiting room / area is 8m (26ft 3in) from the main entrance .

  • There is level access into the waiting room / area.

  • There are doors into the waiting room / area.

  • The main doors open away from you (push).

  • The doors are double width.

  • The doors are heavy.

  • The door opening is 160 cm wide.

  • The type of flooring is carpet.

  • There is room for a wheelchair user to manoeuvre.

  • Some chairs are permanently fixed.

  • All chairs have armrests.

  • No tables are permanently fixed.

  • Announcements are in person.

  • The room does not have background music playing.

  • There is a television.

  • Vending machines are not available.

  • There is not a children's play area.

  • There is space for an assistance dog to rest.

  • Lighting levels are bright.

1
2
  • There are 45 consultation/treatment rooms available.

  • The room surveyed was Room 23 - Hearing Aid Repairs.

  • The consultation / treatment room is 25m (27yd) from the main entrance .

  • There is level access to the consultation / treatment room.

  • There are doors into the consultation / treatment room.

  • The main doors open away from you (push).

  • The doors are single width.

  • The doors are permanently held open.

  • The door opening is 77cm (2ft 6in) wide.

  • The type of flooring is carpet.

  • There is room for a wheelchair user to manoeuvre.

  • There is not a bed / couch.

  • There is a chair.

  • No chairs are permanently fixed.

  • The chair is not adjustable.

  • Lighting levels are bright.

1
  • There are 50 consultation/treatment rooms available.

  • The room surveyed was Soundproof Room 44.

  • The consultation / treatment room is 42m (46yd) from the main entrance .

  • There is not level access to the consultation / treatment room.

  • There are doors into the consultation / treatment room.

  • The main doors open towards you (pull).

  • The doors are single width.

  • The doors are heavy.

  • The door opening is 88cm (2ft 11in) wide.

  • The type of flooring is carpet.

  • There is room for a wheelchair user to manoeuvre.

  • There is not a bed / couch.

  • There is a chair.

  • No chairs are permanently fixed.

  • The chair is not adjustable.

  • No tables are permanently fixed.

  • Lighting levels are bright.

  • There is also a second set of doors.

  • The door opens away from you (push).

  • The door is single width.

  • The doors is heavy.

  • The door opening is 88cm (2ft 10in) wide.

  • The doors into the soundproof rooms are very heavy and are never opened by patients.

  • There are additional soundproof rooms, with identical access, in the National Biomedical Research Unit In Hearing and the Children's Hearing Assesssment Centre.

1
  • There are steps to access this area / service.

  • The steps are located in front of and immediately beyond the entrance.

  • There is / are 1 step(s) to the area / service.

  • The steps are not clearly marked.

  • The steps are shallow.

  • Lighting levels at the steps are medium.

  • The soundproof rooms have metal thresholds in all doorways which give a shallow step.

  • The thresholds in the Children's Assessment Centre are clearly marked.

1
2
  • There is a ramp or slope to access this service.

  • The ramp or slope is located leading to the raised area.

  • The ramp or slope is moderate.

  • The ramp or slope is permanent.

  • There is a level landing at the top of the ramp.

  • The width of the ramp or slope is 135cm (4ft 5in).

  • The ramp or slope does bypass the steps.

  • There are steps to access this area / service.

  • The steps are located leading to the raised area.

  • There is / are 3 step(s) to the area / service.

  • The steps are clearly marked.

  • The steps are medium.

  • The steps do have handrails.

  • The handrails are on both sides.

  • Lighting levels at the steps are bright.

  • There is a standard and / or platform lift to access this service.

  • The lift does bypass the ramp.

  • The lift does bypass the steps.

  • The soundproof rooms are located on the upper section of the Hearing Centre.

  • There is also a moderate slope in one of the corridors on the upper section.

  • This section of corridor has wall mounted grab rails on either side.

1
2
  • There is a lift for public use.

  • The lift is located next to the level change in the Hearing Centre.

  • The lift is 23m (25yd) from main entrance.

  • The lift is a platform lift.

  • The platform lift accesses a small level change.

  • Staff do need to be notified for use of the lift.

  • The clear door width is 90cm (2ft 11in).

  • The dimensions of the lift are 90cm x 165cm (2ft 11in x 5ft 5in).

  • There are separate entry and exit doors in the lift.

  • The controls for the lift are not within reach for a wheelchair user.

1
  • The desk is 16m (17yd) from the main entrance .

  • There is level access to reception from the entrance.

  • The reception desk is low height.

  • The desk is generally staffed.

  • Lighting levels are bright.

  • There is not a hearing assistance system.

  • There is not a touch screen.

  • There is not a prescription box.

  • There is not a bell to attract attention.

  • There is not sufficient space to write or sign documents on the desk.

  • Monday 08:30 - 16:30..

  • Tuesday 08:30 - 16:30..

  • Wednesday 08:30 - 16:30..

  • Thursday 08:30 - 16:30..

  • Friday 08:30 - 16:30..

  • Saturday Closed.

  • Sunday Closed.

1
  • There is a waiting room / area.

  • The waiting room / area is 10m (32ft 10in) from the main entrance .

  • There is level access into the waiting room / area.

  • There are doors into the waiting room / area.

  • The main doors open away from you (push).

  • The doors are double width.

  • The doors are heavy.

  • The door opening is 134 cm wide.

  • The type of flooring is vinyl.

  • There is not room for a wheelchair user to manoeuvre.

  • No chairs are permanently fixed.

  • All chairs have armrests.

  • No tables are permanently fixed.

  • Announcements are in person.

  • The room does have background music playing.

  • There is not a television.

  • Vending machines are not available.

  • There is not a children's play area.

  • There is not space for an assistance dog to rest.

  • Lighting levels are bright.

1
2
  • There are 3 consultation/treatment rooms available.

  • The room surveyed was Clinic Room 3.

  • The consultation / treatment room is 21m (23yd) from the main entrance .

  • There is level access to the consultation / treatment room.

  • There are doors into the consultation / treatment room.

  • The main doors open away from you (push).

  • The doors are single width.

  • The doors are heavy.

  • The door opening is 76cm (2ft 6in) wide.

  • The type of flooring is vinyl.

  • There is not room for a wheelchair user to manoeuvre.

  • There is a bed / couch.

  • There is a chair.

  • No chairs are permanently fixed.

  • The chair is not adjustable.

  • No tables are permanently fixed.

  • A hoist is not available.

  • Lighting levels are bright.

  • Clinic Rooms 1 and 2 are larger and have room for a wheelchair user to manoeuvre.

1
  • The floors which are accessible by stairs are LG-G-1-2.

  • There are 15+ steps between floors.

  • The steps are clearly marked.

  • The steps are deep.

  • The steps do have handrails.

  • The steps have a handrail on the left going up.

  • There is a landing.

  • The lighting level is medium.

1
  • There is a lift for public use.

  • The lift is located at the rear of the building.

  • The lift is 32m (35yd) from main entrance.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are LG-G-1-2.

  • Staff do not need to be notified for use of the lift.

  • The clear door width is 90cm (2ft 11in).

  • The dimensions of the lift are 134cm x 140cm (4ft 5in x 4ft 7in).

  • There are not separate entry and exit doors in the lift.

  • There is a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does not have an audible announcer.

  • The controls for the lift are within reach for a wheelchair user.

  • The lift controls do not have Braille markings.

  • The lift controls do have tactile markings.

  • The lighting level in the lift is bright.

1
  • The desk is 11m (12yd) from the lift .

  • There is level access to reception from the entrance.

  • This is by lift.

  • The reception desk is medium height.

  • The desk does not have a lowered section.

  • The desk is generally staffed.

  • Lighting levels are bright.

  • There is not a hearing assistance system.

  • There is not a touch screen.

  • There is not a prescription box.

  • There is not a bell to attract attention.

  • There is sufficient space to write or sign documents on the desk.

  • Monday 09:15 - 16:30..

  • Tuesday 09:15 - 16:30..

  • Wednesday 09:15 - 16:30..

  • Thursday 09:15 - 16:30..

  • Friday 09:15 - 16:30..

  • Saturday Closed.

  • Sunday Closed.

1
  • There is a waiting room / area.

  • The waiting room / area is 5m (16ft 5in) from the lift .

  • There is level access into the waiting room / area.

  • Level access is by lift.

  • There are doors into the waiting room / area.

  • The main doors open towards you (pull).

  • The doors are double width.

  • The doors are heavy.

  • The door opening is 134 cm wide.

  • The type of flooring is carpet.

  • There is room for a wheelchair user to manoeuvre.

  • No chairs are permanently fixed.

  • All chairs have armrests.

  • No tables are permanently fixed.

  • Announcements are in person.

  • The room does have background music playing.

  • There is not a television.

  • Vending machines are not available.

  • There is not a children's play area.

  • There is space for an assistance dog to rest.

  • Lighting levels are bright.

1
2
  • The desk is 31m (34yd) from the lift .

  • There is level access to reception from the entrance.

  • This is by lift.

  • The reception desk is medium height.

  • The desk does not have a lowered section.

  • The desk is generally staffed.

  • Lighting levels are bright.

  • There is a hearing assistance system.

  • There is not a touch screen.

  • There is not a prescription box.

  • There is not a bell to attract attention.

  • There is sufficient space to write or sign documents on the desk.

  • Monday 08:30 - 17:45..

  • Tuesday 08:30 - 17:45..

  • Wednesday 08:30 - 17:45..

  • Thursday 08:30 - 17:45..

  • Friday 08:30 - 17:45..

  • Saturday Closed.

  • Sunday Closed.

1
  • There is a waiting room / area.

  • The waiting room / area is 31m (34yd) from the lift .

  • There is level access into the waiting room / area.

  • There are doors into the waiting room / area.

  • The main doors open away from you (push).

  • The doors are double width.

  • The doors are heavy.

  • The door opening is 134 cm wide.

  • The type of flooring is vinyl.

  • There is room for a wheelchair user to manoeuvre.

  • No chairs are permanently fixed.

  • Chairs with armrests are not available.

  • No tables are permanently fixed.

  • Announcements are in person.

  • There is a television.

  • Vending machines are not available.

  • There is a children's play area.

  • There is space for an assistance dog to rest.

  • Lighting levels are bright.

1
2
  • There is level access to the service.

  • This venue does play background music.

  • Route finding signage is available.

  • The type of flooring in walkways and corridors is carpet and non slip.

  • Lighting levels are bright.

1
2
  • The following information is for the cafe.

  • Once inside, there is level access to the service.

  • Full table service is not available.

  • Food or drinks are ordered from the service counter.

  • Food or drinks cannot be brought to the table.

  • There is not a lowered section at the service counter.

  • No tables are permanently fixed.

  • No chairs are permanently fixed.

  • No chairs have armrests.

  • The nearest table is 12m (13yd) from the main entrance.

  • The distance between the floor and the lowest table is 71cm (2ft 4in).

  • The distance between the floor and the highest table is 71cm (2ft 4in).

  • Menus are wall only.

  • Menus are not available in Braille.

  • Menus are not available in large print.

  • Picture menus are not available.

  • Menus are clearly written.

  • Menus are presented in contrasting colours.

  • The type of food served here is hot and cold snacks.

  • Monday 09:00 - 16:00.

  • Tuesday 09:00 - 16:00.

  • Wednesday 09:00 - 16:00.

  • Thursday 09:00 - 16:00.

  • Friday 09:00 - 16:00.

  • Saturday Closed.

  • Sunday Closed.

1
2
  • There are accessible toilets within this venue designated for public use.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • The accessible toilet is located in the WRVS Coffee Shop.

  • The accessible toilet is 22m (24yd) from the main entrance.

  • There is level access to the accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a twist lock.

  • The door is light.

  • The width of the accessible toilet door is 83cm (2ft 9in).

  • The dimensions of the accessible toilet are 140cm x 180cm (4ft 7in x 5ft 11in).

  • Floor manoeuvring space is clear in the accessible toilet.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 80cm (2ft 7in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is not a functional emergency alarm available.

  • Disposal facilities are available in the cubicle.

  • There is a coat hook.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There are not mirrors in the accessible toilet.

  • The height of the toilet seat above floor level is 45cm (1ft 6in).

  • There is a hand dryer.

  • There is a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a sink.

  • The sink can be reached from seated on the toilet.

  • The sink is placed higher than 74cm (2ft 5in).

  • The contrast between the internal door and wall is good.

  • The contrast between the external door and wall is good.

  • The contrast between the drop down rails and wall is good.

  • The contrast between the grab rails and wall is fair.

  • The contrast between the walls and floor is fair.

  • Lighting levels are bright.

1
  • There are accessible toilets within this venue designated for public use.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • The accessible toilet is located at the rear of the Hearing Centre.

  • The accessible toilet is 28m (31yd) from the main entrance.

  • There is level access to the accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is heavy.

  • The width of the accessible toilet door is 87cm (2ft 10in).

  • The dimensions of the accessible toilet are 130cm x 160cm (4ft 3in x 5ft 3in).

  • Floor manoeuvring space is clear in the accessible toilet.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 70cm (2ft 4in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is a functional emergency alarm available.

  • Disposal facilities are available in the cubicle.

  • There is not a coat hook.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There are mirrors in the accessible toilet.

  • The height of the toilet seat above floor level is 45cm (1ft 6in).

  • There is a hand dryer.

  • There is a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a sink.

  • The sink can be reached from seated on the toilet.

  • The sink is not placed higher than 74cm (2ft 5in).

  • The contrast between the internal door and wall is poor.

  • The contrast between the external door and wall is fair.

  • The contrast between the drop down rails and wall is poor.

  • The contrast between the grab rails and wall is poor.

  • The contrast between the walls and floor is good.

  • Lighting levels are bright.

  • There was a bin in the transfer space at the time of the survey.

  • Baby change facilities are located within the venue.

  • The baby change facilities are located in the adapted toilet in the Hearing Centre.

  • The height of the baby change table once extended is 96cm (3ft 1in).

  • Inside the venue, there is level access to the baby change facility.

1
2
  • There are accessible toilets within this venue designated for public use.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • The accessible toilet is located in the Continence Advisory waiting area.

  • The accessible toilet is 16m (17yd) from the main entrance.

  • There is level access to the accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a twist lock.

  • The door is heavy.

  • The width of the accessible toilet door is 86cm (2ft 10in).

  • The dimensions of the accessible toilet are 190cm x 190cm (6ft 3in x 6ft 3in).

  • Floor manoeuvring space is clear in the accessible toilet.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 120cm (3ft 11in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is sensor.

  • There is a mixer tap.

  • There is a functional emergency alarm available.

  • Disposal facilities are available in the cubicle.

  • There is not a coat hook.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There are mirrors in the accessible toilet.

  • The height of the toilet seat above floor level is 45cm (1ft 6in).

  • There is a hand dryer.

  • There is a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a sink.

  • The sink cannot be reached from seated on the toilet.

  • The sink is not placed higher than 74cm (2ft 5in).

  • The contrast between the internal door and wall is poor.

  • The contrast between the external door and wall is poor.

  • The contrast between the drop down rails and wall is poor.

  • The contrast between the grab rails and wall is poor.

  • The contrast between the walls and floor is good.

  • Lighting levels are bright.

  • There was a bin in the transfer space at the time of the survey.

1
  • There are accessible toilets within this venue designated for public use.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • The accessible toilet is located in the Breast Screening Unit, on the lower ground floor.

  • The accessible toilet is 27m (30yd) from the lift.

  • There is level access to the accessible toilet.

  • This is by lift.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a twist lock.

  • The door is heavy.

  • The width of the accessible toilet door is 86cm (2ft 10in).

  • The dimensions of the accessible toilet are 210cm x 210cm (6ft 11in x 6ft 11in).

  • Floor manoeuvring space is clear in the accessible toilet.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 160cm (5ft 3in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is not a functional emergency alarm available.

  • Disposal facilities are available in the cubicle.

  • There is a coat hook.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There are mirrors in the accessible toilet.

  • The height of the toilet seat above floor level is 45cm (1ft 6in).

  • There is not a hand dryer.

  • There is a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a sink.

  • The sink can be reached from seated on the toilet.

  • The sink is not placed higher than 74cm (2ft 5in).

  • The contrast between the internal door and wall is poor.

  • The contrast between the external door and wall is poor.

  • The contrast between the drop down rails and wall is poor.

  • The contrast between the grab rails and wall is poor.

  • The contrast between the walls and floor is good.

  • Lighting levels are bright.

1
  • There are accessible toilets within this venue designated for public use.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • The accessible toilet is located to the right as you enter the unit.

  • The accessible toilet is 14m (15yd) from the lift.

  • There is level access to the accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a twist lock.

  • The door is heavy.

  • The width of the accessible toilet door is 87cm (2ft 10in).

  • The dimensions of the accessible toilet are 145cm x 220cm (4ft 9in x 7ft 3in).

  • Floor manoeuvring space is clear in the accessible toilet.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 88cm (2ft 11in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is not a functional emergency alarm available.

  • Disposal facilities are available in the cubicle.

  • There is a coat hook.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There are mirrors in the accessible toilet.

  • The height of the toilet seat above floor level is 44cm (1ft 5in).

  • There is a hand dryer.

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a sink.

  • The sink can be reached from seated on the toilet.

  • The sink is placed higher than 74cm (2ft 5in).

  • The contrast between the internal door and wall is good.

  • The contrast between the external door and wall is good.

  • The contrast between the drop down rails and wall is poor.

  • The contrast between the grab rails and wall is poor.

  • The contrast between the walls and floor is good.

  • Lighting levels are bright.

  • There was a bin in the transfer space at the time of the survey.

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  • There are accessible toilets within this venue designated for public use.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • The accessible toilet is located on the first floor.

  • The accessible toilet is 25m (27yd) from the lift.

  • There is level access to the accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a twist lock.

  • The door is heavy.

  • The width of the accessible toilet door is 86cm (2ft 10in).

  • The dimensions of the accessible toilet are 210cm x 280cm (6ft 11in x 9ft 2in).

  • Floor manoeuvring space is not clear in the accessible toilet.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 135cm (4ft 5in).

  • There is a dropdown rail on the transfer side.

  • There is not a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is not a functional emergency alarm available.

  • Disposal facilities are available in the cubicle.

  • There is a coat hook.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There are mirrors in the accessible toilet.

  • The height of the toilet seat above floor level is 44cm (1ft 5in).

  • There is a hand dryer.

  • There is a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a sink.

  • The sink can be reached from seated on the toilet.

  • The sink is not placed higher than 74cm (2ft 5in).

  • The contrast between the internal door and wall is poor.

  • The contrast between the external door and wall is poor.

  • The contrast between the drop down rails and wall is poor.

  • The contrast between the grab rails and wall is poor.

  • The contrast between the walls and floor is good.

  • Lighting levels are bright.

  • There was a bin in the transfer space at the time of the survey.

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  • Standard toilets are available.

  • The female and male toilets are located in the WRVS Coffee Shop.

  • The female and male toilets are 22m (24yd) from the main entrance.

  • Inside the venue, there is level access to the female and male toilet.

  • Lighting levels are bright.

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  • Disability awareness training is available for staff.

  • The most commonly used documents can be produced in different formats on request.

  • Different formats may include Braille, large print, different languages, voice recognition CD and audio.

  • Staff will be happy to arrange for a British Sign Language communicator to be available. Please contact the clinic / service within a reasonable amount of time prior to your appointment to request this.

  • Thebigword Interpreting Service provides interpreters for people receiving care from Nottingham University Hospitals.

  • An interpreter can be booked either via hospital staff or by calling the agency direct on 0870 748 8000.

  • Punjabi, Hindi and Urdu are the core languages covered.

  • Also covered are :

  • Bengali, Polish, Kurdish, Chinese, Farsi, Arabic, Turkish and Gujarati along with Mirpuri and Sylheti dialects.

  • In core languages the Agency guarantees an interpreter within two hours.

  • Other languages are also offered - please contact the Agency for advice.

  • The Patient Advice and Liaison Service (PALS) can provide advice and support for accessing these services.

  • They can be contacted on 0800 052 1195.

  • Registered assistance dogs are generally welcomed.

  • Switchboard staff are Type Talk aware.

  • The mobility aids available in the venue include wheelchairs.

  • There is no charge for mobility aids.

  • To obtain mobility aids please contact a nurse/doctor.

  • Disability awareness training is available for staff.

  • The most commonly used documents can be produced in different formats on request.

  • Different formats may include Braille, large print, different languages, voice recognition CD and audio.

  • Staff will be happy to arrange for a British Sign Language communicator to be available. Please contact the clinic / service within a reasonable amount of time prior to your appointment to request this.

  • Thebigword Interpreting Service provides interpreters for people receiving care from Nottingham University Hospitals.

  • An interpreter can be booked either via hospital staff or by calling the agency direct on 0870 748 8000.

  • Punjabi, Hindi and Urdu are the core languages covered.

  • Also covered are :

  • Bengali, Polish, Kurdish, Chinese, Farsi, Arabic, Turkish and Gujarati along with Mirpuri and Sylheti dialects.

  • In core languages the Agency guarantees an interpreter within two hours.

  • Other languages are also offered - please contact the Agency for advice.

  • The Patient Advice and Liaison Service (PALS) can provide advice and support for accessing these services.

  • They can be contacted on 0800 052 1195 or by visiting the office in the South Corridor.

  • Registered assistance dogs are generally welcomed in all areas although departments with high risk from infection, such as intensive care units, should be contacted in advance.

  • The assistance dog spending area is located to the left of the Trust HQ building. Please click here to view the site map

  • Switchboard staff are Type Talk aware.

  • A textphone is available in the Outpatients Department.

  • Help with luggage is available for inpatients.

  • The mobility aids available in the hospital include mobile hoists, wheelchairs, motorised wheelchairs, tri wheel walkers, shower chairs, bath hoists, commodes, walking sticks, walking frames, hoist slings, adjustable beds and crutches.

  • There is no charge for mobility aids.

  • To obtain mobility aids please contact a nurse/doctor.

  • There is not a mobility scooter charging point at the hospital.

  • Portable hearing loop systems are not available at the hospital.

  • Children are generally welcomed in most departments but should be accompanied by an adult.