Northamptonshire Integrated Sexual Health - Northampton General Hospital

Northampton General Hospital, Area R, Billing Road, Cliftonville, Northamptonshire NN1 5BD

01604 609 766

pals@nhft.nhs.uk

www.nhft.nhs.uk

Guide Last Updated: 09/03/2018

Something changed?

Access Guide

  • Services / facilities within the building include integrated sexual health services including confidential testing and treatment for sexually transmitted infections (STIs), post-exposure prophylaxis for HIV (PEP), contraceptive advice and treatment for complex needs including referrals if needed and screening for chlamydia.

  • Services / facilities within the grounds include general hospital services including accident and emergency.

  • Hospital staff do receive disability awareness / equality training.

  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and different languages on request.

  • Water bowls for assistance dogs are available on request.

  • BSL interpreters can be provided on request.

  • Language interpreters can be provided on request.

  • There is a bus stop within 150m (164yds) of the venue.

  • The nearest National Rail station is Northampton.

  • Monday 08:30 - 19:00.

  • Tuesday 08:30 - 17:00.

  • Wednesday 08:30 - 17:00.

  • Thursday 08:30 - 12:00.

  • Friday 08:30 - 17:00.

  • Saturday Closed.

  • Sunday Closed.

  • The venue does have its own car park.

  • Parking is not free for all users.

  • Parking is free for Blue Badge holders.

  • The car park is located behind the building.

  • The car park type is open air/surface.

  • Parking spaces for Blue Badge holders do not need to be booked in advance.

  • There is/are 4 Blue Badge parking bay(s) within the car park.

  • The dimensions of the Blue Badge parking bay(s) are 320cm x 470cm (10ft 6in x 15ft 5in).

  • The nearest Blue Badge bay is 63m (68yd 2ft) from the car park entrance.

  • The furthest Blue Badge bay is 70m (76yd 1ft) from the car park entrance.

  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.

  • Assistance may be required because there is / are slopes/ramps.

  • The car park surface is tarmac.

  • There is not a road to cross between the car park and the entrance.

  • The car park does not have a height restriction barrier.

  • There is not a designated drop off point.

  • The car park and the pathway to the entrance are on a moderately steep slope.

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  • This information is for the entrance located Area R.

  • There is not level access into the venue.

  • The main door(s) open away from you (push).

  • The doors are double width.

  • The door(s) is / are heavy.

  • The door opening is 136cm (4ft 6in) wide.

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  • There is a / are step(s) to access this area / service.

  • The step(s) is / are located in front of the entrance.

  • There is / are 6 step(s) to the area / service.

  • The step(s) is / are not clearly marked.

  • The step(s) is / are medium.

  • The steps do have handrails.

  • The handrails are on both sides.

  • There are two other entrances: an accessible entrance off Billing Road and an entrance from Car Park 5.

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  • This information is for the entrance located Area T.

  • There is not level access into the venue.

  • The main door(s) open automatically (towards you).

  • The doors are double width.

  • The door opening is 158cm (5ft 2in) wide.

  • There is a second set of doors.

  • The door(s) open automatically.

  • The doors are double width.

  • The door opening is 138cm (4ft 6in) wide.

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  • There is a ramp or slope to access this service.

  • The ramp or slope is located directly in front of the entrance.

  • The ramp or slope is easy.

  • The ramp or slope is permanent.

  • There is a level landing at the top of the ramp.

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  • There is an Information Point inside the Accessible Entrance. Volunteers will assist patients and visitors to find and access the appropriate area.

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  • This information is for the entrance located to the rear of Area R.

  • There is not level access into the venue.

  • The main door(s) open automatically (towards you).

  • The doors are double width.

  • The door opening is 144cm (4ft 9in) wide.

  • There is a push pad to exit the building.

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  • There is a ramp or slope to access this service.

  • The ramp or slope is located between the car park and the car park entrance door.

  • The ramp or slope is moderate.

  • The ramp or slope is permanent.

  • There is a level landing at the top of the ramp.

  • Both the car park and the entrance path are on a moderate slope/ramp.

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  • The entrance door to the unit is to the left of the main entrance.

  • The single door is 85cm wide, heavy and is a push door.

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  • The desk is 15m (16yd 1ft) from the main entrance.

  • There is level access to reception from the entrance.

  • The reception desk is high (110cm+).

  • The desk does not have a low (76cm or lower) section.

  • The desk is generally staffed.

  • The lighting levels are bright.

  • There is a hearing assistance system.

  • The hearing system is not available only on request.

  • Staff are trained to use the system.

  • There is not sufficient space to write or sign documents on the desk.

  • The reception desk is 47m from the car park entrance and 105m from the accessible entrance.

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  • There is not level access to the service(s).

  • There is a hearing assistance system.

  • The hearing assistance system is available only on request.

  • The system is a portable loop.

  • Staff are trained to use the system.

  • This venue does not play background music.

  • Motorised scooters are allowed in public parts of the venue.

  • Wayfinding signage is available.

  • Some pictorial signage is available.

  • The type of flooring in walkways and corridors is carpet and vinyl/laminate.

  • The lighting levels are medium.

  • Some of the corridors are Narrow and the use of a motorised scooter may be difficult is some areas.

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  • There is a ramp or slope to access this service.

  • The ramp or slope is located along the corridor.

  • The ramp or slope is easy.

  • The ramp or slope is permanent.

  • There are several easy ramps on the route from the accessible entrance to the unit.

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  • There is a waiting room / area.

  • The waiting room / area is approximately 12m from the department entrance.

  • There is level access into the waiting room / area.

  • There is a/are door(s) into the waiting room / area.

  • The door(s) open(s) away from you (push).

  • The door(s) is/are single width.

  • The door(s) is/are heavy.

  • The width of the door opening is 95cm (3ft 1in).

  • The type of flooring is vinyl/laminate.

  • There is a space for a wheelchair user to wait within the seating area.

  • No chairs are permanently fixed.

  • Chairs with armrests are not available.

  • No tables are permanently fixed.

  • Announcements are in person.

  • The waiting room / area does have background music playing.

  • There is not a flashing fire alarm beacon within the waiting room / area.

  • There is a television.

  • Subtitles are available.

  • Vending machines are not available.

  • A water dispenser is available.

  • There is a play area or toys/books for a child to play with.

  • There is space for an assistance dog to rest within the seating area.

  • Lighting levels are medium.

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  • There is / are 7 consultation / treatment room(s) available.

  • The name / number of the room surveyed was; Orange.

  • There is level access to the consultation / treatment room.

  • There is a/are door(s) into the consultation / treatment room.

  • The door(s) open(s) away from you (push).

  • The door(s) is/are single width.

  • The door(s) is/are heavy.

  • The width of the door opening is 72cm (2ft 4in).

  • The type of flooring is vinyl/laminate.

  • There is room for a wheelchair user to manoeuvre.

  • There is a bed / couch.

  • The bed / couch is adjustable.

  • There is sufficient space next to the bed/couch for a mobile hoist to operate.

  • There is a chair.

  • No chairs are permanently fixed.

  • The chair(s) is not/are not adjustable.

  • There are some chairs with armrests available.

  • Some tables are permanently fixed.

  • A hoist is not available.

  • The room does not have background music playing.

  • There is not a flashing fire alarm beacon within the room.

  • Lighting levels are medium.

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  • There is / are 2 consultation / treatment room(s) available.

  • The name / number of the room surveyed was; Purple.

  • There is level access to the consultation / treatment room.

  • There is a/are door(s) into the consultation / treatment room.

  • The door(s) open(s) away from you (push).

  • The door(s) is/are single width.

  • The door(s) is/are heavy.

  • The width of the door opening is 69cm (2ft 3in).

  • The type of flooring is carpet.

  • There is room for a wheelchair user to manoeuvre.

  • There is not a bed / couch.

  • There is a chair.

  • No chairs are permanently fixed.

  • The chair(s) is not/are not adjustable.

  • There are no chairs with armrests available.

  • Some tables are permanently fixed.

  • A hoist is not available.

  • The room does not have background music playing.

  • There is not a flashing fire alarm beacon within the room.

  • Lighting levels are medium.

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  • There is / are 1 consultation / treatment room(s) available.

  • There is level access to the consultation / treatment room.

  • There is a/are door(s) into the consultation / treatment room.

  • The door(s) open(s) away from you (push).

  • The door(s) is/are single width.

  • The door(s) is/are heavy.

  • The width of the door opening is 79cm (2ft 7in).

  • The type of flooring is vinyl/laminate.

  • There is room for a wheelchair user to manoeuvre.

  • There is a bed / couch.

  • The bed / couch is adjustable.

  • There is sufficient space next to the bed/couch for a mobile hoist to operate.

  • There is a chair.

  • No chairs are permanently fixed.

  • The chair(s) is not/are not adjustable.

  • There are no chairs with armrests available.

  • Some tables are permanently fixed.

  • A hoist is not available.

  • The room does not have background music playing.

  • There is not a flashing fire alarm beacon within the room.

  • Lighting levels are medium.

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  • There is / are 7 consultation / treatment room(s) available.

  • The name / number of the room surveyed was; SU Room.

  • There is level access to the consultation / treatment room.

  • There is a/are door(s) into the consultation / treatment room.

  • The door(s) open(s) away from you (push).

  • The door(s) is/are single width.

  • The door(s) is/are heavy.

  • The width of the door opening is 87cm (2ft 10in).

  • The type of flooring is vinyl/laminate.

  • There is not room for a wheelchair user to manoeuvre.

  • There is a bed / couch.

  • The bed / couch is adjustable.

  • There is not sufficient space next to the bed/couch for a mobile hoist to operate.

  • There is a chair.

  • No chairs are permanently fixed.

  • The chair(s) is not/are not adjustable.

  • There are no chairs with armrests available.

  • Some tables are permanently fixed.

  • A hoist is not available.

  • The room does not have background music playing.

  • There is not a flashing fire alarm beacon within the room.

  • Lighting levels are medium.

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  • There is / are 1 consultation / treatment room(s) available.

  • The name / number of the room surveyed was; Green Room.

  • There is level access to the consultation / treatment room.

  • There is a/are door(s) into the consultation / treatment room.

  • The door(s) open(s) away from you (push).

  • The door(s) is/are single width.

  • The door(s) is/are heavy.

  • The width of the door opening is 78cm (2ft 7in).

  • The type of flooring is vinyl/laminate.

  • There is not room for a wheelchair user to manoeuvre.

  • There is a bed / couch.

  • The bed / couch is adjustable.

  • There is sufficient space next to the bed/couch for a mobile hoist to operate.

  • There is a chair.

  • No chairs are permanently fixed.

  • The chair(s) is not/are not adjustable.

  • There are no chairs with armrests available.

  • Some tables are permanently fixed.

  • A hoist is not available.

  • The room does not have background music playing.

  • There is not a flashing fire alarm beacon within the room.

  • Lighting levels are medium.

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  • There are accessible toilets within this venue designated for public use.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial and written text signage on or near the toilet door.

  • The accessible toilet is located adjacent to the treatment area.

  • The accessible toilet is 16m (17yd 1ft) from the unit reception.

  • There is level access to the accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens inwards.

  • The door is locked by a twist lock.

  • The door weight is heavy.

  • The width of the accessible toilet door is 78cm (2ft 7in).

  • The dimensions of the accessible toilet are 154cm x 350cm (5ft 1in x 11ft 6in).

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 80cm (2ft 7in).

  • There is a dropdown rail on the transfer side.

  • There is not a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • The emergency alarm is not fully functional.

  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.

  • Disposal facilities are available in the cubicle.

  • There is not a coat hook.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There are mirrors.

  • Mirrors are not placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 48cm (1ft 7in).

  • There is not a hand dryer.

  • There is a towel dispenser.

  • The towel dispenser is placed higher than 100cm (3ft 3in).

  • The towel dispenser is 105cm (3ft 5in) high.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a sink.

  • The sink can be reached from seated on the toilet.

  • The sink is not placed higher than 74cm (2ft 5in).

  • The contrast between the internal door and wall is poor.

  • The contrast between the external door and wall is fair.

  • The contrast between the drop down rails and wall is poor.

  • The contrast between the grab rails and wall is poor.

  • The contrast between the walls and floor is good.

  • The lighting levels are bright.

  • The accessible toilet contains a baby change table, 93cm (3ft 1in) high when extended.

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  • Standard toilet facilities are available.

  • The shared toilets that were surveyed are located in the corridor to the left of the waiting room.

  • Inside the venue, there is level access to the shared toilet(s).

  • An ambulant toilet with wall mounted grab rails is available.

  • Lighting levels are medium.

  • Baby change facilities are located within the venue.

  • Baby change facilities are located in the shared standard toilets.

  • The height of the baby change table once extended is 100cm (3ft 3in).

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  • Standard toilets are available.

  • The unisex toilets are located off the corridor to the right of the reception desk.

  • Unisex toilets are 14m (15yd 11in) from the unit reception.

  • Inside the venue, there is level access to the unisex toilet.

  • Lighting levels are medium.

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