Breast Unit

Peterborough City Hospital, Bretton Gate, Peterborough, Cambridgeshire PE3 9GZ

01733 673 045

nwangliaft.pals@nhs.net

www.nwangliaft.nhs.uk/

Guide Last Updated: 31/05/2021

Something changed?

Access Guide

  • Peterborough City Hospital is situated off Bretton Gate which is to the North West of Peterborough City Centre, just off the A47. The hospital is clearly signposted from all major routes which include the A47, the A1139 and the A15. If you are dropping someone off at the hospital there are allocated drop off points, located near to most entrances to the hospital.

  • The main car park is located directly outside the main entrance to the hospital. Additional car parks are located throughout the hospital grounds, outside all entrances. As you enter, please take a ticket from the entrance barrier. You need to keep your ticket with you and pay at the pay station on your way back to your car. Designated Blue Badge car parks are not barrier controlled and are located outside the main hospital entrance, the Haematology/Oncology entrance, the Emergency Care entrance, and the Women's and Childrens Unit. Parking is free for Blue Badge holders. If space is not available in the Blue Badge car parks please park in any barrier controlled car park and present your ticket and Blue Badge to the main reception desk for validation prior to leaving the hospital. Parking is free for all cancer patients. Please present your ticket to the Haematology/Oncology or Radiotherapy reception desk for validation prior to leaving the hospital.

  • There are onsite bus stops, including one which is located close to the main entrance. Buses do not stop at the bus stop outside the main entrance between 07:30 and 09:00 and 16:30 to 18:00, there is an alternative bus stop (near the traffic lights), a short walk from the Main Hospital on the Hospital campus. There is an electronic bus timetable situated in the Main Atrium. You can use Traveline to start to plan your journey by bus.

  • The nearest station is Peterborough which is 1.9 miles away. The main bus station is opposite the Railway Station. There are regular buses to the Hospital. To view the route use the Google Maps link in the Useful Links section below.

  • There is a Patient Advice and Liaison Service (PALS) at the hospital.

  • The Patient Advice and Liaison Service (PALS) is located on Level 0, between the Atrium and Core A lift.

  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01733 673 405.

  • The email address for the Patient Advice and Liaison Service (PALS) is nwangliaft.pals@nhs.net.

  • There are volunteers available for help and assistance at the hospital.

  • Volunteers can be found at main reception.

  • Volunteers do receive disability awareness / equality training.

  • Hospital staff do receive disability awareness / equality training.

  • Hospital staff and volunteers receive deaf awareness training.

  • Documents are available in an alternative format and can be provided to include: large print on request and different languages on request.

  • There is not an assistance dog toilet or toileting area on the hospital site.

  • Water bowls for assistance dogs are available on request.

  • BSL interpreters can be provided on request.

  • Language interpreters can be provided on request.

  • A mobility scooter charging point is not available at the hospital.

  • Mobility aids are available to help patients move around and include; wheelchairs, mobile hoists and adjustable beds.

  • To obtain mobility aids please contact reception.

  • Additional hospital services link (new tab) - click here.

  • The hospital does have a dedicated car park.

  • The car park is located in front of A&E and the Women's and Childs Unit.

  • The car park type is open air/surface.

  • The car park does not have a height restriction barrier.

  • The car park does have a barrier control system.

  • Controls at the barrier are within the range of 100cm to 110cm.

  • The barrier controls/touchscreen can be reached from the car.

  • The car park surface is tarmac.

  • There is not a/are not clearly marked/signposted Blue Badge parking bay(s) available.

  • There is not a designated drop-off point.

  • There are parking charges for the hospital car park.

  • Payment signs are provided.

  • Payment signs are clearly presented.

  • Payment signs are located at the entrance to the car park, throughout the car park and at the payment machines in the hospital building.

  • Payment signs do not make it clear if parking charges apply to Blue Badge holders.

  • Parking is free for Blue Badge holders.

  • Payment machines are located inside the hospital building.

  • There is not a payment machine at a convenient height for wheelchair users.

  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.

  • Assistance may be required because there is/are slopes/ramps.

  • The hospital entrance is not clearly visible from the car park.

  • The route from the car park to the hospital entrance is clearly signposted.

  • Parking is free for Blue Badge holders throughout the car park.

  • Blue Badge holders have to take the badge and car park ticket to the main reception desk in the main hospital.

  • The time clock for the Blue Badge has to be left in the car if parking in a Blue Badge bay.

  • After showing a member of staff on reception your Blue Badge, the receptionist will validate the ticket.

  • Once the ticket is validated exiting the car park is free.

  • There are 10+ parent and child bays in the car park.

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  • The hospital does have a dedicated car park.

  • The car parking facilities are for Blue Badge holders only.

  • The car park is located in front of the building.

  • The car park type is open air/surface.

  • The car park does not have a height restriction barrier.

  • The car park does not have a barrier control system.

  • The car park surface is block paving.

  • There is a/are clearly marked/signposted Blue Badge parking bay(s) available.

  • The Blue Badge bay(s) is/are clearly marked.

  • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.

  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 367cm x 606cm (12ft x 19ft 11in).

  • There is a 120cm hatched zone around the Blue Badge parking bay(s).

  • Parking spaces for Blue Badge holders do not need to be booked in advance.

  • There is a designated drop-off point.

  • The drop-off point is located in front of the building.

  • There is a dropped kerb from the drop-off point.

  • The dropped kerb does not have tactile paving.

  • There are not parking charges for the hospital car park.

  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.

  • Assistance may be required because there is/are dropped kerbs.

  • The hospital entrance is clearly visible from the car park.

  • The nearest designated Blue Badge parking bay is approximately 9m (9yd 2ft) from the Women's and Children's Unit entrance.

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  • This information is for the entrance located at the front of the Breast Unit building.

  • The entrance area/door is clearly signed.

  • There is ramped/sloped access at this entrance.

  • There is a canopy or recess which provides weather protection at this entrance.

  • The entrance door(s) does/do contrast visually with its immediate surroundings.

  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.

  • The main door(s) open(s) automatically (towards you).

  • The door(s) is/are double width.

  • The width of the door opening is 148cm.

  • There is a second set of doors.

  • The door(s) open(s) automatically (towards you).

  • The door(s) is/are double width.

  • The width of the door opening is 176cm.

  • The ramp/slope is located in front of the entrance and between the 2 sets of doors.

  • The ramp/slope gradient is easy.

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  • Monday 08:30 - 17:00.

  • Tuesday 08:30 - 17:00.

  • Wednesday 08:30 - 18:30.

  • Thursday 08:30 - 17:00.

  • Friday 08:30 - 17:00.

  • Saturday Closed.

  • Sunday Closed.

  • This information is for the entrance located at the rear of the Women's and Childrens' Unit foyer.

  • The entrance area/door is clearly signed with the name of the service/department.

  • There is step free access at this entrance, via lift.

  • The main door(s) open(s) both ways.

  • The door(s) is/are double width.

  • The door(s) is/are heavy.

  • The width of the door opening is 168cm.

  • This entrance is generally staff only, but can be used by wheelchair users.

  • For access through this entrance please contact the Women's and Children's Unit reception who will contact the Breast Unit.

  • A member of staff from the Breast Unit will open these doors for entry and exit.

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  • The reception point is located ahead on entering.

  • The reception point is approximately 2m (2yd 7in) from the Breast Unit entrance.

  • The reception area/desk is clearly visible from the entrance.

  • There is step free access to the reception point.

  • There is a clear unobstructed route to the reception point.

  • There are not windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.

  • The reception counter is not placed in front of a background which is patterned.

  • The lighting levels at the reception point are good.

  • The height of the reception counter is high (110cm+).

  • There is sufficient space to write or sign documents on the counter.

  • There is a low section of the counter (76cm or below) available.

  • There is sufficient space to write or sign documents on the low section of the counter.

  • There is a clear knee recess beneath the low section of the desk.

  • The counter is staffed.

  • There is a hearing assistance system.

  • The type of system is a fixed loop.

  • The hearing assistance system is signed.

  • Staff are trained to use the system.

  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.

  • There is a waiting area close to the reception point.

  • Access to the waiting area is unobstructed.

  • The type of flooring is vinyl/laminate.

  • There is not sufficient space for a wheelchair user to use the waiting area.

  • There is a mixture of seating with and without armrests.

  • The waiting room / area does not have background music playing.

  • There is not a flashing fire alarm beacon within the waiting room / area.

  • There is not a television.

  • Vending machines are not available.

  • A water dispenser is not available.

  • There is not a play area or toys/books for a child to play with.

  • There is not space for an assistance dog to rest within the seating area.

  • Lighting levels are medium.

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  • There is step free access throughout the building.

  • There are doors in corridors which have to be opened manually.

  • The type of flooring in walkways and corridors is vinyl.

  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

  • Handrails are provided in corridors.

  • Seating is not provided in corridors.

  • There is good colour contrast between the walls and floor in all corridors.

  • The lighting levels are varied.

  • Wayfinding signage is provided.

  • The colour, design and typeface of signs is consistent throughout the building.

  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.

  • This venue does not play background music in public areas.

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  • There is a waiting room / area.

  • The waiting room / area is approximately 11m from the Breast Unit entrance.

  • There is level access into the waiting room / area.

  • There is not a/are not door(s) into the waiting room / area.

  • The type of flooring is vinyl/laminate.

  • There is not a space for a wheelchair user to wait within the seating area.

  • Some chairs are permanently fixed.

  • All chairs have armrests.

  • No tables are permanently fixed.

  • Announcements are in person.

  • The waiting room / area does not have background music playing.

  • There is not a flashing fire alarm beacon within the waiting room / area.

  • There is not a television.

  • Vending machines are not available.

  • A water dispenser is not available.

  • There is not a play area or toys/books for a child to play with.

  • There is not space for an assistance dog to rest within the seating area.

  • Lighting levels are medium.

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  • There is a waiting room / area.

  • The waiting room / area is approximately 3m from the Breast Unit entrance.

  • There is level access into the waiting room / area.

  • There is a/are door(s) into the waiting room / area.

  • The door(s) open(s) away from you (push).

  • The door(s) is/are single width.

  • The door(s) is/are heavy.

  • The width of the door opening is 88cm (2ft 11in).

  • The type of flooring is carpet.

  • There is not a space for a wheelchair user to wait within the seating area.

  • No chairs are permanently fixed.

  • All chairs have armrests.

  • No tables are permanently fixed.

  • The waiting room / area does not have background music playing.

  • There is not a flashing fire alarm beacon within the waiting room / area.

  • There is not a television.

  • Vending machines are not available.

  • A water dispenser is not available.

  • There is not a play area or toys/books for a child to play with.

  • There is space for an assistance dog to rest within the seating area.

  • Lighting levels are medium.

  • There are 2 similar Interview/Quiet rooms.

  • The Interview/Quiet room surveyed is located at the front right of the Breast Unit.

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  • There is / are 3 consultation / treatment room(s) available.

  • The name / number of the room surveyed was; Screening Room 3.

  • There is level access to the consultation / treatment room.

  • There is a/are door(s) into the consultation / treatment room.

  • The door(s) open(s) away from you (push).

  • The door(s) is/are single width with a locked extension leaf.

  • The door(s) is/are heavy.

  • The width of the door opening is 88cm (2ft 11in).

  • The type of flooring is vinyl/laminate.

  • There is room for a wheelchair user to manoeuvre.

  • There is a bed / couch.

  • The bed / couch is adjustable.

  • There is sufficient space next to the bed/couch for a mobile hoist to operate.

  • There is a chair.

  • No chairs are permanently fixed.

  • The chair(s) is not/are not adjustable.

  • There are no chairs with armrests available.

  • Some tables are permanently fixed.

  • A hoist can be brought in from another department.

  • The room does not have background music playing.

  • There is not a flashing fire alarm beacon within the room.

  • Lighting levels are medium.

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  • There is / are 2 consultation / treatment room(s) available.

  • The name / number of the room surveyed was; Ultrasound 1.

  • There is level access to the consultation / treatment room.

  • There is a/are door(s) into the consultation / treatment room.

  • The door(s) open(s) away from you (push).

  • The door(s) is/are single width with a locked extension leaf.

  • The door(s) is/are heavy.

  • The width of the door opening is 88cm (2ft 11in).

  • The type of flooring is vinyl/laminate.

  • There is room for a wheelchair user to manoeuvre.

  • There is a bed / couch.

  • The bed / couch is adjustable.

  • There is sufficient space next to the bed/couch for a mobile hoist to operate.

  • There is a chair.

  • No chairs are permanently fixed.

  • The chair(s) is not/are not adjustable.

  • There are no chairs with armrests available.

  • Some tables are permanently fixed.

  • A hoist can be brought in from another department.

  • The room does not have background music playing.

  • There is not a flashing fire alarm beacon within the room.

  • Lighting levels are medium.

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  • There is / are 4 consultation / treatment room(s) available.

  • The name / number of the room surveyed was; Consulting Room 2.

  • There is level access to the consultation / treatment room.

  • There is a/are door(s) into the consultation / treatment room.

  • The door(s) open(s) away from you (push).

  • The door(s) is/are single width with a locked extension leaf.

  • The door(s) is/are heavy.

  • The width of the door opening is 88cm (2ft 11in).

  • The type of flooring is vinyl/laminate.

  • There is room for a wheelchair user to manoeuvre.

  • There is a bed / couch.

  • The bed / couch is adjustable.

  • There is not sufficient space next to the bed/couch for a mobile hoist to operate.

  • There is a chair.

  • No chairs are permanently fixed.

  • The chair(s) is not/are not adjustable.

  • There are some chairs with armrests available.

  • All tables are permanently fixed.

  • A hoist can be brought in from another department.

  • The room does not have background music playing.

  • There is not a flashing fire alarm beacon within the room.

  • Lighting levels are medium.

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  • There is / are 1 consultation / treatment room(s) available.

  • The name / number of the room surveyed was; Treatment Room.

  • There is level access to the consultation / treatment room.

  • There is a/are door(s) into the consultation / treatment room.

  • The door(s) open(s) away from you (push).

  • The door(s) is/are single width with a locked extension leaf.

  • The door(s) is/are heavy.

  • The width of the door opening is 88cm (2ft 11in).

  • The type of flooring is vinyl/laminate.

  • There is room for a wheelchair user to manoeuvre.

  • There is a bed / couch.

  • The bed / couch is adjustable.

  • There is sufficient space next to the bed/couch for a mobile hoist to operate.

  • There is a chair.

  • No chairs are permanently fixed.

  • The chair(s) is not/are not adjustable.

  • There are no chairs with armrests available.

  • Some tables are permanently fixed.

  • A hoist can be brought in from another department.

  • The room does not have background music playing.

  • There is not a flashing fire alarm beacon within the room.

  • Lighting levels are medium.

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  • Accessible toilet facilities are available.

  • The toilet is not for the sole use of disabled people.

  • There is tactile, pictorial and written text signage on or near the toilet door.

  • This accessible toilet is located to the right on entering the Breast Unit.

  • This accessible toilet is approximately 2m (2yd 7in) from the Breast Unit entrance.

  • There is level access to this accessible toilet.

  • This is not a unisex toilet.

  • There is also a male accessible toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a twist lock.

  • The door is heavy.

  • The width of the accessible toilet door is 88cm (2ft 11in).

  • The dimensions of the accessible toilet are 216cm x 214cm (7ft 1in x 7ft).

  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 155cm (5ft 1in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • There is not a spatula type lever flush.

  • The tap type is lever.

  • There is a mixer tap.

  • There is an emergency alarm.

  • The emergency pull cord alarm is not fully functional.

  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.

  • Disposal facilities are available in the cubicle.

  • There is a/are female sanitary and waste paper pedal bin disposal units.

  • There is not a flashing fire alarm beacon within the cubicle.

  • There is a/are coat hook(s).

  • Wall-mounted grab rails are available for the toilet.

  • As you face the toilet the wall-mounted grab rails are on both sides.

  • There is a shelf within the accessible toilet.

  • The shelf is not higher than 95cm (3ft 1in).

  • There is a mirror.

  • Mirrors are not placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 48cm (1ft 7in).

  • There is not a hand dryer.

  • There is a towel dispenser.

  • The towel dispenser can be reached from seated on the toilet.

  • The towel dispenser is not placed higher than 100cm (3ft 3in).

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a soap dispenser.

  • The soap dispenser can be reached from seated on the toilet.

  • The height of the soap dispenser is 84cm.

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the internal door and wall is good.

  • The contrast between the external door and wall is good.

  • The contrast between the dropdown rail(s) and wall is good.

  • The contrast between the wall-mounted grab rail(s) and wall is good.

  • The toilet seat colour contrast is good.

  • The contrast between the walls and floor is good.

  • The lighting levels are medium.

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  • Accessible toilet facilities are available.

  • The toilet is not for the sole use of disabled people.

  • There is tactile, pictorial and written text signage on or near the toilet door.

  • This accessible toilet is located along the left hand corridor of the Breast Unit.

  • This accessible toilet is approximately 7m (7yd 1ft) from the Breast Unit entrance.

  • There is level access to this accessible toilet.

  • This is not a unisex toilet.

  • There is also a female accessible toilet in the Breast Unit.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a twist lock.

  • The door is heavy.

  • The width of the accessible toilet door is 91cm (2ft 12in).

  • The dimensions of the accessible toilet are 193cm x 234cm (6ft 4in x 7ft 8in).

  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 130cm (4ft 3in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • There is not a spatula type lever flush.

  • The tap type is lever.

  • There is a mixer tap.

  • There is an emergency alarm.

  • The emergency pull cord alarm is not fully functional.

  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.

  • Disposal facilities are available in the cubicle.

  • There is a/are female sanitary and waste paper pedal bin disposal units.

  • There is not a flashing fire alarm beacon within the cubicle.

  • There is a/are coat hook(s).

  • Wall-mounted grab rails are available for the toilet.

  • As you face the toilet the wall-mounted grab rails are on both sides.

  • There is a shelf within the accessible toilet.

  • The shelf is not higher than 95cm (3ft 1in).

  • There is a mirror.

  • Mirrors are not placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 48cm (1ft 7in).

  • There is not a hand dryer.

  • There is a towel dispenser.

  • The towel dispenser can be reached from seated on the toilet.

  • The towel dispenser is not placed higher than 100cm (3ft 3in).

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a soap dispenser.

  • The soap dispenser can be reached from seated on the toilet.

  • The height of the soap dispenser is 91cm.

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the internal door and wall is good.

  • The contrast between the external door and wall is good.

  • The contrast between the dropdown rail(s) and wall is good.

  • The contrast between the wall-mounted grab rail(s) and wall is good.

  • The toilet seat colour contrast is good.

  • The contrast between the walls and floor is good.

  • The lighting levels are medium.

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  • The accessible toilets can also be used as the standard female and male toilets.