Orchard Medical Practice

Stockwell Gate, Mansfield, Nottinghamshire NG18 5GG

01623 400 100

www.orchard-medical.co.uk

Guide Last Updated: 09/04/2018

Something changed?

Access Guide

  • Services / facilities within the building include Mansfield Community Hospital.

  • Services / facilities within the grounds include Mansfield Community Hospital-Courtyard and a restaurant.

  • Monday 08:00 - 20:00.

  • Tuesday 08:00 - 20:00.

  • Wednesday 08:00 - 20:00.

  • Thursday 08:00 - 20:00.

  • Friday 08:00 - 20:00.

  • Saturday 08:30 - 11:30.

  • Sunday Closed.

  • There is a bus stop within 150m (164yds) of the venue.

  • The nearest mainline station is Mansfield.

  • The venue does have its own car park.

  • Parking is free for all users.

  • The car park is at the front of the venue.

  • The car park type is open air/surface.

  • Parking spaces for Blue Badge holders do not need to be booked in advance.

  • There are 6 designated parking bay(s) within the car park.

  • The dimensions of the designated parking bay(s) are 310cm x 520cm (10ft x 17ft).

  • The nearest designated bay is 49m (53yd 23in) from the main entrance.

  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.

  • Assistance may be required because there is / are slopes/ramps.

  • The car park surface is tarmac.

  • There is a dropped kerb / non stepped access from the car park to the venue.

  • The dropped kerb does not have tactile paving.

  • The patron does not have to cross a road.

  • The car park does not have a height restriction barrier.

  • There is not a designated drop off point.

  • There is a barrier to enter the car park, a free token is available from reception to exit the car park.

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  • This information is for the entrance located at the front of the venue.

  • There is not level access into the venue.

  • The main doors open automatically.

  • The doors are double width.

  • The door opening is 170cm (5ft 7in) wide.

  • There is a second set of doors.

  • The doors open automatically.

  • The doors are double width.

  • The door opening is 170cm (5ft 7in) wide.

  • The first set of doors use a push pad to exit the venue.

  • The second set of doors are push pad operated.

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  • There is a ramp or slope to access this service.

  • The ramp or slope is located at the front of the entrance.

  • The ramp or slope is moderate.

  • The ramp or slope is permanent.

  • There is a level landing at the top of the ramp.

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  • There is level access to reception from the entrance.

  • The reception desk is high height.

  • The desk has a lowered section.

  • The desk is generally staffed.

  • Lighting levels are bright.

  • There is a hearing assistance system.

  • The type of system is a fixed loop.

  • Staff are trained to use system.

  • There is a touch screen.

  • The touch screen is at a suitable height for a wheelchair user.

  • There is a prescription box.

  • The prescription box is at a suitable height for a wheelchair user.

  • There is not a bell to attract attention.

  • There is sufficient space to write or sign documents on the desk.

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  • There is a waiting room / area.

  • There is level access into the waiting room / area.

  • There are not doors into the waiting room / area.

  • The type of flooring is Vinyl.

  • No chairs are permanently fixed.

  • Chairs with armrests are not available.

  • No tables are permanently fixed.

  • Announcements are In person.

  • The room does have background music playing.

  • There is a television.

  • Subtitles are available.

  • Vending machines are not available.

  • There is a children's play area.

  • There is space for an assistance dog to rest.

  • Lighting levels are bright.

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  • There is level access to the service.

  • There is a hearing assistance system.

  • The system is a fixed loop.

  • Staff are trained to use the system.

  • This venue does play background music.

  • Route finding signage is available.

  • No Braille signage is available.

  • No tactile signage is available.

  • No pictorial signage is available.

  • The type of flooring in walkways and corridors is Non slip.

  • Lighting levels are bright.

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  • There are 18 consultation/treatment rooms available.

  • The room surveyed was Treatment Room 10.

  • There is level access to the consultation / treatment room.

  • There are doors into the consultation / treatment room.

  • The main doors open away from you (push).

  • The doors are single width.

  • The doors are heavy.

  • The door opening is 84cm (2ft) wide.

  • The type of flooring is Vinyl.

  • There is room for a wheelchair user to manoeuvre.

  • There is a bed / couch.

  • The bed / couch is adjustable.

  • There is a chair.

  • No chairs are permanently fixed.

  • The chair is not adjustable.

  • All chairs with armrests available.

  • No tables are permanently fixed.

  • A hoist is not available.

  • The room does not have background music playing.

  • Lighting levels are bright.

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  • There are 18 consultation/treatment rooms available.

  • The room surveyed was Consultant R3.

  • There is level access to the consultation / treatment room.

  • There are doors into the consultation / treatment room.

  • The main doors open away from you (push).

  • The doors are single width.

  • The doors are heavy.

  • The door opening is 89cm (2ft) wide.

  • The type of flooring is Vinyl.

  • There is room for a wheelchair user to manoeuvre.

  • There is a bed / couch.

  • The bed / couch is adjustable.

  • There is a chair.

  • No chairs are permanently fixed.

  • The chair is not adjustable.

  • All chairs with armrests available.

  • No tables are permanently fixed.

  • A hoist is not available.

  • The room does not have background music playing.

  • Lighting levels are bright.

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  • Accessible toilet facilities are available.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • This accessible toilet is located to the left of reception.

  • This accessible toilet is approximately 27m (29yd 1ft) from the reception.

  • There is level access to this accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a twist lock.

  • The door is heavy.

  • The width of the accessible toilet door is 86cm (2ft 10in).

  • The dimensions of the accessible toilet are 160cm x 220cm (5ft 3in x 7ft 3in).

  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 84cm (2ft 9in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • The emergency pull cord alarm is fully functional.

  • Disposal facilities are available in the cubicle.

  • There is a/are coat hook(s).

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on both sides.

  • There is a shelf within the accessible toilet.

  • The shelf is not higher than 100cm (3ft 3in).

  • There is a mirror.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 49cm (1ft 7in).

  • There is not a hand dryer.

  • There is a towel dispenser.

  • The towel dispenser can be reached from seated on the toilet.

  • The towel dispenser is not placed higher than 100cm (3ft 3in).

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the internal door and wall is good.

  • The contrast between the external door and wall is good.

  • The contrast between the dropdown rail(s) and wall is good.

  • The contrast between the wall-mounted grab rail(s) and wall is good.

  • The contrast between the walls and floor is good.

  • The lighting levels are bright.

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  • Standard toilets are available.

  • The unisex toilets are located to the left of reception.

  • Unisex toilets are 11m (12yd) from the reception.

  • Inside the venue, there is level access to the unisex toilet.

  • Lighting levels are bright.

  • Baby change facilities are located within the venue.

  • Baby change facilities are located in the standard toilet.

  • The height of the baby change table once extended is 93cm (3ft 1in).

  • Inside the venue, there is level access to the baby change facility.

  • Staff do receive disability awareness / equality training.

  • Staff do receive deaf awareness training.

  • Documents are available in Braille on request, large print on request, Makaton on request and different languages on request.

  • Water bowls for assistance dogs are available.

  • Staff who speak different languages are not generally on duty.

  • A member of staff trained in BSL skills is normally on duty.

  • Staff are trained to BSL level (unknown at time of research).

  • A member of staff trained in Makaton is not generally on duty.

  • There are mobility aids available.

  • The mobility aids available include wheelchairs.

  • Home visits / services are available.