Chilwell Meadows Surgery

Ranson Road, Chilwell, Nottingham, Nottinghamshire NG9 6DX

0115 9462 767

www.chilwellmeadowssurgery.co.uk

Guide Last Updated: 14/08/2017

Something changed?

Access Guide

  • There is a bus stop within 150m (164yds) of the venue.

  • The nearest mainline station is Attenborough.

  • Monday 08:00 - 18:30.

  • Tuesday 08:00 - 18:30.

  • Wednesday 08:00 - 18:30.

  • Thursday 08:00 - 18:30.

  • Friday 08:00 - 18:30.

  • Saturday Closed.

  • Sunday Closed.

  • The venue does have its own car park.

  • The car park is located in front of the venue.

  • The car park type is open air/surface.

  • Parking spaces for Blue Badge holders do not need to be booked in advance.

  • There is/are 2 Blue Badge parking bay(s) within the car park.

  • The dimensions of the Blue Badge parking bay(s) are 410cm x 500cm (13ft 5in x 16ft 5in).

  • The nearest Blue Badge bay is 5m (5yd 1ft) from the main entrance.

  • The furthest Blue Badge bay is 8m (8yd 2ft) from the main entrance.

  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.

  • Assistance may be required because there is / are dropped kerbs.

  • The car park surface is tarmac.

  • There is not a road to cross between the car park and the entrance.

  • The car park does not have a height restriction barrier.

  • There is not a designated drop off point.

1
2
  • This information is for the entrance located at the front of the venue.

  • There is not level access into the venue.

  • The bell is in a suitable position to allow wheelchair users to gain access.

  • The main door(s) open(s) automatically.

  • The door(s) is / are single.

  • The width of the door opening is 98cm (3ft 3in).

  • There is a second set of doors.

  • The door(s) open(s) automatically.

  • The door(s) is / are single.

  • The width of the door opening is 90cm (2ft 11in).

  • The automatic doors are operated by a push pad.

1
2
3
  • There is a ramp or slope to access this service.

  • The ramp or slope is located in front of the entrance.

  • The ramp or slope is easy.

  • The ramp or slope is permanent.

1
  • The desk/counter is 3m (3yd 10in) from the main entrance.

  • There is level access to the desk/counter from the entrance.

  • The desk/counter is high (110cm+).

  • The desk/counter has a low (76cm or lower) section.

  • The desk/counter is staffed.

  • The lighting levels are bright.

  • There is a hearing assistance system.

  • The type of system is a portable loop.

  • Staff are trained to use the system.

  • There is a touch screen.

  • There is a prescription box.

  • The prescription box is at a suitable height for a wheelchair user.

  • There is not a bell to attract attention.

  • There is sufficient space to write or sign documents on the desk/counter.

1
2
  • There is level access to the service(s).

  • There is a hearing assistance system.

  • The system is a portable loop.

  • Staff are trained to use the system.

  • This venue does play background music.

  • Wayfinding signage is available.

  • The type of flooring in walkways and corridors is carpet.

  • The lighting levels are bright.

1
  • There is a waiting room / area.

  • The waiting room / area is approximately 7m from the main entrance.

  • There is level access into the waiting room / area.

  • There is not a/are not door(s) into the waiting room / area.

  • The type of flooring is vinyl/laminate.

  • There is a space for a wheelchair user to wait within the seating area.

  • Some chairs are permanently fixed.

  • Some chairs with armrests are available.

  • Announcements are in person.

  • The waiting room / area does have background music playing.

  • There is not a television.

  • Vending machines are not available.

  • There is not a play area or toys/books for a child to play with.

  • There is space for an assistance dog to rest within the seating area.

  • Lighting levels are bright.

  • There was one chair available with armrests.

1
2
  • There is / are 2 consultation / treatment room(s) available.

  • The name / number of the room surveyed was; Nurse Room 1.

  • There is level access to the consultation / treatment room.

  • There is a/are door(s) into the consultation / treatment room.

  • The door(s) open(s) away from you (push).

  • The door(s) is/are single width.

  • The door(s) is/are heavy.

  • The width of the door opening is 76cm (2ft 6in).

  • The type of flooring is vinyl/laminate.

  • There is room for a wheelchair user to manoeuvre.

  • There is a bed / couch.

  • The bed / couch is not adjustable.

  • There is a chair.

  • No chairs are permanently fixed.

  • The chair(s) is not/are not adjustable.

  • There are no chairs with armrests available.

  • A hoist is not available.

  • The room does not have background music playing.

  • Lighting levels are bright.

  • The name / number of the room surveyed was; Nurse Room 3.

  • There is level access to the consultation / treatment room.

  • There is a/are door(s) into the consultation / treatment room.

  • The door(s) open(s) away from you (push).

  • The door(s) is/are single width.

  • The door(s) is/are heavy.

  • The width of the door opening is 76cm (2ft 6in).

  • The type of flooring is vinyl/laminate.

  • There is room for a wheelchair user to manoeuvre.

  • There is a bed / couch.

  • The bed / couch is adjustable.

  • There is a chair.

  • No chairs are permanently fixed.

  • The chair(s) is not/are not adjustable.

  • There are no chairs with armrests available.

  • A hoist is not available.

  • The room does not have background music playing.

  • Lighting levels are bright.

1
  • There is / are 7 consultation / treatment room(s) available.

  • The name / number of the room surveyed was; Doctors Room KR.

  • There is level access to the consultation / treatment room.

  • There is a/are door(s) into the consultation / treatment room.

  • The door(s) open(s) away from you (push).

  • The door(s) is/are single width.

  • The width of the door opening is 77cm (2ft 6in).

  • The type of flooring is vinyl/laminate.

  • There is room for a wheelchair user to manoeuvre.

  • There is a bed / couch.

  • The bed / couch is not adjustable.

  • There is a chair.

  • No chairs are permanently fixed.

  • The chair(s) is not/are not adjustable.

  • There are no chairs with armrests available.

  • The room does not have background music playing.

  • Lighting levels are bright.

  • There are accessible toilet facilities within this venue.

  • The toilet is not for the sole use of disabled people.

  • There is Braille, tactile and pictorial signage on or near the toilet door.

  • This accessible toilet is located off the waiting room.

  • This accessible toilet is approximately 12m (13yd 4in) from the main entrance.

  • There is level access to this accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a sliding bolt.

  • The door is heavy.

  • The width of the accessible toilet door is 87cm (2ft 10in).

  • The dimensions of the accessible toilet are 147cm x 250cm (4ft 10in x 8ft 2in).

  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 65cm (2ft 2in).

  • There is a dropdown rail on the transfer side.

  • There is a flush, however it is not on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is an emergency alarm.

  • The emergency pull cord alarm is fully functional.

  • Disposal facilities are available in the cubicle.

  • There is a/are coat hook(s).

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There is not a mirror.

  • The height of the toilet seat above floor level is 46cm (1ft 6in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the internal door and wall is good.

  • The contrast between the external door and wall is good.

  • The contrast between the dropdown rail(s) and wall is poor.

  • The contrast between the wall-mounted grab rail(s) and wall is poor.

  • The contrast between the walls and floor is good.

  • The lighting levels are bright.

  • The baby change facilities are located within the accessible toilet.

  • The height of the baby change table once extended is 89cm (2ft 11in).

  • Inside the venue, there is level access to the baby change facility.

1
2
  • Standard toilet facilities are available.

  • The shared toilets that were surveyed are located beyond the waiting room.

  • The shared toilet(s) is/are approximately 14m (15yd 11in) from the main entrance.

  • Inside the venue, there is level access to the shared toilet(s).

  • Lighting levels are bright.

1
2
  • Staff do receive disability awareness / equality training.

  • Documents are available in Braille on request, large print on request, Makaton on request and different languages on request.

  • Water bowls for assistance dogs are available.

  • Staff who speak different languages are not generally on duty.

  • A member of staff trained in BSL skills is not normally on duty.

  • A member of staff trained in Makaton is not generally on duty.

  • Staff are Text Relay aware.

  • There are mobility aids available.

  • The mobility aids available include wheelchairs.

  • There is not a charge.

  • To obtain mobility aids please contact reception.