intu Milton Keynes Shopping Centre

Midsummer Place, intu Milton Keynes, Milton Keynes MK9 3GB

01908 557 000

csmiltonkeynes@intu.co.uk

www.intugroup.co.uk/where-we-do-it/our-centres/intu-midsummer-place/the-centre/

Guide Last Updated: 04/09/2018

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Access Guide

  • There are two accessible toilet facilities located on level one, and five located on level two.

  • These facilities have differing transfer sides.

  • Monday 09:30 - 18:00.

  • Tuesday 09:30 - 18:00.

  • Wednesday 09:30 - 18:00.

  • Thursday 09:30 - 20:00.

  • Friday 09:30 - 20:00.

  • Saturday 09:30 - 19:00.

  • Sunday 11:00 - 17:00.

  • On bank holidays the centre is open from 10:00 till 18:00.

  • The venue is situated within the centre of the town.

  • This venue is situated in Milton Keynes.

  • The venue is not situated on a road which has a steep gradient.

  • There is a bus stop within 150m (164yds) of the venue.

  • The nearest mainline station is Milton Keynes Central.

  • The venue does have its own car park.

  • Parking is not free for all users.

  • Parking is not free for Blue Badge holders.

  • The car park is on top of the centre.

  • The car park type is multi storey.

  • There are 10+ designated parking bay(s) within the car park.

  • The dimensions of the designated parking bay(s) are 230cm x 490cm (7ft 7in x 16ft 1in).

  • The nearest designated bay is 7m (22ft 12in) from the car park level 2 entrance.

  • The furthest designated bay is 40m (44yd) from the car park level 2 entrance.

  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.

  • Assistance may be required because there is / are slopes/ramps.

  • The car park surface is tarmac.

  • There is a dropped kerb / non stepped access from the car park to the venue.

  • The dropped kerb does not have tactile paving.

  • The car park does not have a height restriction barrier.

  • There is not a designated drop off point.

  • The car park is free from 18:00, until the centre closes.

1
2
  • This information is for the entrance located to the east of the venue.

  • There is not level access into the venue.

  • The main doors open automatically.

  • The doors are double width.

  • The door opening is 224cm (7ft 4in) wide.

1
  • There is a ramp or slope to access this service.

  • The ramp or slope is located in front of the entrance.

  • The ramp or slope is moderate.

  • The ramp or slope is permanent.

1
2
  • This information is for the entrance located to the west of the venue.

  • There is not level access into the venue.

  • The main doors open automatically.

  • The doors are double width.

  • The door opening is 224cm (7ft 4in) wide.

1
  • There is a ramp or slope to access this service.

  • The ramp or slope is located either side as you face the entrance.

  • The ramp or slope is moderate.

  • The ramp or slope is permanent.

  • There are steps to access this area / service.

  • The steps are located in front of the entrance.

  • There is / are 6 step(s) to the area / service.

  • The steps are clearly marked.

  • The steps are medium.

  • The steps do have handrails.

  • The handrails are on both sides.

  • The slope is used to overcome the steps.

1
2
  • There is not level access into the venue.

  • The main doors open automatically.

  • The doors are single width.

  • The door opening is 92cm (3ft 0in) wide.

1
  • There is a ramp or slope to access this service.

  • The ramp or slope is located in front of and behind the entrance.

  • The ramp or slope is moderate.

  • The ramp or slope is permanent.

1
2
  • This information is for the entrance located on the second floor.

  • There is not level access into the venue.

  • The main doors open away from you (push).

  • The doors are double width.

  • The doors are heavy.

  • The door opening is 174cm (5ft 9in) wide.

  • There is a second set of doors.

  • The doors open away from you (push).

  • The doors are double width.

  • The doors are heavy.

  • The door opening is 174cm (5ft 9in) wide.

1
  • There is a ramp or slope to access this service.

  • The ramp or slope is located in front of the entrance.

  • The ramp or slope is easy.

  • The ramp or slope is permanent.

1
2
  • The desk is 84m (91yd 2ft) from the east entrance.

  • There is level access to reception from the entrance.

  • The reception desk is high (110cm+).

  • The desk has a low (76cm or lower) section.

  • The lighting levels are medium.

  • There is a hearing assistance system.

  • The type of system is a fixed loop.

1
  • There is level access to the service.

  • There is not a hearing assistance system.

  • This venue does play background music.

  • Music is played throughout the venue.

  • Motorised scooters are allowed in public parts of the venue.

  • Lighting levels are medium.

1
2
  • The floors which are accessible by stairs are G-1-2-3.

  • There are 15+ steps between floors.

  • The steps are clearly marked.

  • The steps are medium.

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • There is a landing.

  • Escalator(s) can be used to access other floors.

  • The floors which are accessible by escalator are G-1-2.

  • The escalators steps are not clearly marked.

  • The head and foot of the escalators are not clearly marked.

1
2
  • There is a lift for public use.

  • The lift is located by Debenhams.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are G-1-2-3.

  • The lift is 92m (101yd) from east entrance.

  • The clear door width is 117cm (3ft 10in).

  • The dimensions of the lift are 189cm x 170cm (6ft 2in x 5ft 7in).

  • There are not separate entry and exit doors in the lift.

  • There is a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within reach for a wheelchair user.

  • The lift controls do have Braille markings.

  • The lift controls do have tactile markings.

  • The lighting level in the lift is medium.

1
  • Accessible toilet facilities are available.

  • The toilet is not for the sole use of disabled people.

  • There is Braille, tactile and pictorial signage on or near the toilet door.

  • This accessible toilet is approximately 36m (39yd 1ft) from the east entrance.

  • This accessible toilet is located to the right, then left after you enter.

  • There is level access to this accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The width of the accessible toilet door is 84cm (2ft 9in).

  • The door is light.

  • The dimensions of the accessible toilet are 150cm x 260cm (4ft 11in x 8ft 6in).

  • There is sufficient turning space in the cubicle for a wheelchair user.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 93cm (3ft 1in).

  • There is a dropdown rail on the transfer side.

  • There is a flush, however it is not on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is an emergency alarm.

  • The emergency pull cord alarm is not fully functional.

  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.

  • Disposal facilities are available in the cubicle.

  • There is not a/are not coat hook(s).

  • Wall mounted grab rails are available for the toilet.

  • As you face the toilet the wall-mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There is a mirror.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 46cm (1ft 6in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the wall-mounted grab rail(s) and wall is poor.

  • The contrast between the dropdown rail(s) and wall is poor.

  • The contrast between the walls and floor is good.

  • The lighting levels are medium.

1
  • Standard toilet facilities are available.

  • The female toilet facilities that were surveyed are located to the right, then left after you enter.

  • The female toilet(s) is/are approximately 39m (42yd 1ft) from the east entrance.

  • Inside the venue, there is level access to the female toilet(s).

  • Lighting levels are medium.

  • The male toilet facilities that were surveyed are located the right, then left after you enter.

  • The male toilet(s) is/are approximately 42m (45yd 2ft) from the east entrance.

  • Inside the venue, there is level access to the male toilet(s).

  • Lighting levels are medium.

  • Baby change facilities are located within the venue.

  • Baby change facilities are located next to the accessible toilets.

  • The height of the baby change table once extended is 80cm (2ft 7in).

  • Inside the venue, there is level access to the baby change facility.

1
2
  • Staff do receive disability awareness / equality training.

  • Documents can be requested in Braille.

  • Documents can be requested in large print.

  • A bowl of water can be provided for an assistance dog.

  • A member of staff trained in BSL skills is not normally on duty.