Centre MK

24 Silbury Arcade, Milton Keynes MK9 3ES

01908 678 641

guestservices@thecentremk.com

www.thecentremk.com

Guide Last Updated: 08/11/2017

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Access Guide

  • Services / facilities within the building include retail outlets, cafes and restaurants.

  • Services / facilities within the grounds include car parking all around the centre.

  • There are 18 entrances.

  • The three types of entrance are covered in this guide.

  • Monday 09:00 - 20:00.

  • Tuesday 09:00 - 20:00.

  • Wednesday 09:00 - 20:00.

  • Thursday 09:00 - 20:00.

  • Friday 09:00 - 20:00.

  • Saturday 09:00 - 19:00.

  • Sunday 10:00 - 17:00.

  • The venue is situated within the centre of the town.

  • This venue is situated in Milton Keynes.

  • The venue is not situated on a road which has a steep gradient.

  • There is a bus stop within 150m (164yds) of the venue.

  • The nearest mainline station is Milton Keynes Central.

  • The venue does have its own car park.

  • Parking is not free for all users.

  • Parking is not free for Blue Badge holders.

  • The car park type is open air/surface.

  • Parking spaces for Blue Badge holders do not need to be booked in advance.

  • The car park is all around the centre.

  • There is/are 10+ designated parking bay(s) within the car park.

  • The dimensions of the designated parking bay(s) are 360cm x 510cm (11ft 10in x 16ft 9in).

  • The route from the car park to the entrance is accessible to a wheelchair user unaided.

  • The car park surface is block paving.

  • The patron does not have to cross a road.

  • The car park does not have a height restriction barrier.

  • There is not a designated drop off point.

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  • This information is for the entrance located on Silbury Arcade.

  • There is level access into the venue.

  • The main doors open automatically.

  • The doors are single width.

  • The door opening is 89cm (2ft 11in) wide.

  • The automatic doors are push pad operated.

  • There are 178cm wide double, heavy, pull to open doors next to the automatic door.

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  • This information is for the entrance located on Midsummer Arcade.

  • There is level access into the venue.

  • The main doors open automatically.

  • The doors are single width.

  • The door opening is 100cm (3ft 3in) wide.

  • The automatic door is push pad operated.

  • Although there are 2 doors, only 1 is opening.

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  • This information is for the entrance located on Deer Walk.

  • There is level access into the venue.

  • The main doors open automatically.

  • The doors are single width.

  • The door opening is 89cm (2ft 11in) wide.

  • There is a second set of doors.

  • The doors open automatically.

  • The doors are single width.

  • The door opening is 89cm (2ft 11in) wide.

  • The automatic doors are push pad operated.

  • There are 178cm wide double, heavy, pull to open doors next to the automatic door.

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  • The reception desk is 40m (44yd) from the Entrance 9.

  • There is level access to reception from the entrance.

  • The reception desk is high height.

  • The desk has a lowered section.

  • Lighting levels are bright.

  • There is a hearing assistance system.

  • The type of system is a portable loop.

  • Staff are trained to use system.

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  • There is level access to the service.

  • This venue does not play background music.

  • Motorised scooters are allowed in public parts of the venue.

  • Lighting levels are bright.

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  • The facility is located by TK Maxx.

  • The facility is approximately 12m (13yd 4in) from the Entrance 9.

  • There is level access to the facility.

  • You do need a key for the facility.

  • It is a radar key.

  • The key can be obtained from the enquiry desk.

  • The dimensions of the facility are 214cm x 245cm (7ft x 8ft).

  • The facility changing bench height is adjustable.

  • The facility changing bench is free standing.

  • The length of the facility changing bench is 180cm (5ft 11in).

  • The facility hoist is powered overhead.

  • The overhead hoist covers all areas in cubicle.

  • The sling is attached to the hoist by hook and loop.

  • The facility toilet is corner.

  • The transfer space on the left as you face the toilet is 100cm (3ft 3in).

  • Wall mounted grab rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • Drop down rails are provided.

  • As you face the toilet the drop down rail(s) is/are on the left.

  • The type of wash basin is fixed.

  • Wall mounted grab rails are available at the wash basin.

  • As you face the wash basin, the wall mounted grab rails are on the left.

  • Disposal facilities are available.

  • A privacy screen is not available.

  • Wide tear off paper roll is not available.

  • The facility has a non slip floor.

  • A functioning emergency alarm is available.

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  • Accessible toilet facilities are available.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • This accessible toilet is approximately 17m (18yd 1ft) from the Entrance 9.

  • This accessible toilet is located inside Entrance 9.

  • There is level access to this accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a locking handle.

  • The width of the accessible toilet door is 78cm (2ft 7in).

  • The door is heavy.

  • The dimensions of the accessible toilet are 150cm x 200cm (4ft 11in x 6ft 7in).

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on both sides.

  • The lateral transfer space is 74cm (2ft 5in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • The emergency pull cord alarm is fully functional.

  • Disposal facilities are available in the cubicle.

  • There is a/are coat hook(s).

  • The coat hook is not within 120cm (3ft 11in) from floor level.

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on both sides.

  • There is a shelf within the accessible toilet.

  • The shelf is not higher than 100cm (3ft 3in).

  • There is a mirror.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 46cm (1ft 6in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the wall-mounted grab rail(s) and wall is good.

  • The contrast between the dropdown rail(s) and wall is good.

  • The contrast between the walls and floor is good.

  • The lighting levels are medium.

  • There are 2 identical accessible toilets.

  • There is an additional accessible toilet with a push pad automatic door and lateral transfer space on the left.

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  • Standard toilets are available.

  • The female and male toilets are located inside Entrance 9.

  • The female and male toilets are 9m (29ft 6in) from the Entrance 9.

  • Inside the venue, there is level access to the female and male toilet.

  • Lighting levels are bright.

  • Baby change facilities are located within the venue.

  • Baby change facilities are located opposite the adapted toilets.

  • The height of the baby change table once extended is 96cm (3ft 2in).

  • Inside the venue, there is level access to the baby change facility.

  • The photographs show the female and male toilets respectively.

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  • Staff do receive disability awareness / equality training.

  • Documents are available in large print.

  • A bowl of water can be provided for an assistance dog.

  • A member of staff trained in BSL skills is not normally on duty.