You are on Introduction. Skip to the next section.

Introduction

• Marks and Spencer store opening times and services available link (new tab) - click here.
• The store is located within Centre Court Shopping Centre.
• The details within this access guide relate to the Marks and Spencer store and not the shopping centre.
• Centre Court Shopping Centre link (new tab) - click here.

You are on Public Transport and Parking. Skip to the next section.

Public Transport and Parking

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• Public Transport View
  • There is a bus stop within approximately 150m of the store.
  • The nearest train station is Wimbledon.
  • The nearest underground tube station/Metro station is Wimbledon.
  • The nearest tram station is Wimbledon.
• Parking View
  • The store does not have its own car park.
  • The store shares a car park/parking facilities.
  • Clearly marked/signposted designated Blue Badge parking bays are available.
  • Clearly marked/signposted parent and child parking bays are not available.

You are on Approach (Centre Court Shopping Centre - Lower Mall). Skip to the next section.

Approach (Centre Court Shopping Centre - Lower Mall)

• Access to the Centre Court Shopping Centre is step free via lift from the car park.
• There is step free access on the approach to the store.
• The surface of the approach is tiled.

You are on Outside Access (Centre Court Shopping Centre - Lower Mall). Skip to the next section.

Outside Access (Centre Court Shopping Centre - Lower Mall)

• This information is for the entrance located on the lower level of Centre Court Shopping Centre.
• There is step free access at this entrance.

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• Entrance Details View
  • There are no doors at this entrance.
  • The width of the door opening is 350cm (11ft 6in).
  • There are fixed barriers/security barriers at this entrance.
  • The minimum width between the fixed barriers/security barriers is 235cm.

You are on Approach (Centre Court Shopping - Lift Lobby). Skip to the next section.

Approach (Centre Court Shopping - Lift Lobby)

• There is step free access on the approach to the store.
• The surface of the approach is tiled.

You are on Outside Access (Centre Court Shopping - Lift Lobby). Skip to the next section.

Outside Access (Centre Court Shopping - Lift Lobby)

• This information is for the entrance located on the lower mall, opposite the lift and stairs to the underground car park and upper levels of the shopping centre.
• There is step free access at this entrance.

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• Entrance Details View
  • The main door(s) open(s) automatically away from you.
  • The door(s) is/are double.
  • The width of the door opening is 133cm (4ft 4in).

You are on Inside Access. Skip to the next section.

Inside Access

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• Inside Access View
  • There is step free access throughout the store.
  • The store does not play background music.
  • There is a/are fixed hearing assistance system(s) in the store.
  • The hearing assistance system(s) is/are located at the food information counter.
  • There is not a cash machine in the store.
  • Trolleys designed for the use of wheelchair users are not available.
• Click and Collect View
  • There is a Click and Collect service in the store.
  • Customers can obtain online Order and Collect items from the food information counter.
• Additional Department Products View
  • The store sells a limited amount of products relating to the following department(s); Home and Beauty.

You are on Food Hall. Skip to the next section.

Food Hall

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• Food Hall View
  • The Food Hall is located ahead as you enter.
  • There is step free access to the Food Hall.
  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
  • There is step free access throughout the Food Hall aisle(s).
• Till(s)/Counter(s) View
  • There is a food information counter.
  • There is step free access to the food information counter.
  • There is a clear accessible route to the food information counter.
  • The height of the food information counter is 95cm.
  • There is a hearing assistance system at the counter.
  • There is a/are checkout(s) and self service till(s) (Scott tills) in the Food Hall.
  • The height of the checkout(s) is/are 95cm.
  • Staff can provide assistance with using the self service till(s) (Scott tills).

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is not an accessible toilet in the store.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• There are no standard toilets in the store.

You are on Public Facilities. Skip to the next section.

Public Facilities

• There is an accessible toilet available within the shopping centre.
• Standard toilets are available within the shopping centre.
• Baby changing facilities are available within the shopping centre.

You are on Additional Information. Skip to the next section.

Additional Information

• Staff undertake regular internal awareness training.
• There is not a member of staff trained in British Sign Language.
• There is a member of staff available to provide assistance.
• There is not a home delivery service available from the store.

You are on Sunflower Lanyard Scheme. Skip to the next section.

Sunflower Lanyard Scheme

• This store is part of the Sunflower Lanyard Scheme.
• The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.