Access Guide
Introduction
- Marks and Spencer store opening times and services available link (new tab) - click here.
- The store is located within More London.
- The details within this access guide relate to the Marks and Spencer store and not the shopping area.
- More London link (new tab) - click here.
Public Transport and Parking
-
Public Transport
View
- There is a bus stop within approximately 150m of the store.
- The nearest train station is London Bridge.
- The nearest underground tube station/Metro station is London Bridge.
- The nearest DLR station is Tower Hill.
-
Parking
View
- The store does not have its own car park.
- There are no parking facilities available at the store.
Approach
- There is level access into the pedestrianised shopping area off Tooley Street.
- There is step free access on the approach to the store.
- There is a level surface of stone blocks with a recessed water feature set into the paving. Uneven, textured paving is used to provide a tactile warning of the water feature. There are level 'bridges' over the water channel at approximately 50m intervals.
Outside Access
- This information is for the entrance located at the front of the building.
- There is step free access at this entrance.
-
Ramp/Slope Details
View
- There is ramped/sloped access at this entrance.
- The ramp/slope is located immediately beyond the entrance.
- The gradient of the ramp/slope is slight.
-
Entrance Details
View
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double.
- The width of the door opening is 172cm (5ft 8in).
- There are fixed barriers/security barriers at this entrance.
- The minimum width between the fixed barriers/security barriers is 174cm.
-
Comments
View
- alt similar no slope.
Inside Access
-
Inside Access
View
- There is a/are ramp(s)/slope(s) within the store.
- The store does not play background music.
- There is a/are fixed hearing assistance system(s) in the store.
- The hearing assistance system(s) is/are located at the Food Hall payment till(s).
- There is not a cash machine in the store.
- Trolleys designed for the use of wheelchair users are not available.
-
Click and Collect
View
- There is a Click and Collect service in the store.
- Customers can obtain online Order and Collect items from any till/counter within the store.
Food Hall
-
Food Hall
View
- The Food Hall is located ahead as you enter.
- There is step free access to the Food Hall.
- The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
- There is step free access throughout the Food Hall aisle(s).
- There is a/are ramp(s) within the Food Hall aisle(s).
-
Till(s)/Counter(s)
View
- There is not a food information counter.
- There is a/are high activity till(s) and self service till(s) (Scott tills) in the Food Hall.
- The height of the high activity till(s) is/are 89cm.
- The height of the lowered section of the high activity till(s) is 69cm.
- Staff can provide assistance with using the self service till(s) (Scott tills).
Ramp(s) or Slope(s)
- There is a/are slight ramp(s)/slope(s) to access the bakery and groceries from the fresh produce and tills.
- The ramp(s)/slope(s) is/are located in the centre of the store.
- There is a/are handrail(s) at the ramp/slope.
- The handrail(s) is/are on both sides going up.
Accessible Toilet(s)
- There is not an accessible toilet in the store.
Standard Toilet(s)
- There are no standard toilets in the store.
Additional Information
- Staff undertake regular internal awareness training.
- There is not a member of staff trained in British Sign Language.
- There is a member of staff available to provide assistance.
- There is not a home delivery service available from the store.
Sunflower Lanyard Scheme
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.