You are on Introduction. Skip to the next section.

Introduction

• Marks and Spencer store opening times and services available link (new tab) - click here.
• The store is located within Springfields Outlet Shopping & Festival Gardens.
• The details within this access guide relate to the Marks and Spencer store and not the shopping area.
• Springfields Outlet Shopping & Festival Gardens link (new tab) - click here.

You are on Public Transport and Parking. Skip to the next section.

Public Transport and Parking

Collapse all Expand all

• Public Transport View
  • There is a bus stop within approximately 150m of the store.
  • The nearest train station is Spalding.
• Parking View
  • The store does not have its own car park.
  • The store shares a car park/parking facilities.
  • Clearly marked/signposted designated Blue Badge parking bays are available.
  • Clearly marked/signposted parent and child parking bays are available.
  • There is a dropped kerb from the car park to the store.
  • The dropped kerb does not have tactile paving.

You are on Approach (South Avenue). Skip to the next section.

Approach (South Avenue)

• There is step free access on the approach to the store.
• The surface of the approach is stone/concrete tiles.
• There is a/are fixed bollard(s) on the approach to the store.

You are on Outside Access (Womenswear - South Avenue). Skip to the next section.

Outside Access (Womenswear - South Avenue)

• This information is for the entrance located on South Avenue.
• There is step free access at this entrance.

Collapse all Expand all

• Entrance Details View
  • There is a small lip on the threshold of the entrance, with a height of 0.9cm - 3cm.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double.
  • The width of the door opening is 208cm (6ft 10in).

You are on Outside Access (Clearance - South Avenue). Skip to the next section.

Outside Access (Clearance - South Avenue)

• This information is for the entrance located on South Avenue.
• There is step free access at this entrance.

Collapse all Expand all

• Entrance Details View
  • There is a small lip on the threshold of the entrance, with a height of 0.9cm - 3cm.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single.
  • The width of the door opening is 105cm (3ft 5in).

You are on Outside Access (Womenswear - East Avenue). Skip to the next section.

Outside Access (Womenswear - East Avenue)

• This information is for the entrance located on East Avenue.
• There is step free access at this entrance.

Collapse all Expand all

• Entrance Details View
  • There is a small lip on the threshold of the entrance, with a height of 0.9cm - 3cm.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single.
  • The width of the door opening is 84cm (2ft 9in).

You are on Outside Access (Lingerie - East Avenue). Skip to the next section.

Outside Access (Lingerie - East Avenue)

• This information is for the entrance located on East Avenue.
• There is step free access at this entrance.

Collapse all Expand all

• Entrance Details View
  • There is a small lip on the threshold of the entrance, with a height of 0.9cm - 3cm.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single.
  • The width of the door opening is 85cm (2ft 9in).

You are on Inside Access. Skip to the next section.

Inside Access

Collapse all Expand all

• Inside Access View
  • There is step free access throughout the store.
  • The store does not play background music.
  • There is a/are fixed hearing assistance system(s) in the store.
  • The hearing assistance system(s) is/are located at the till/counter.
  • There is not a cash machine in the store.
  • Trolleys designed for the use of wheelchair users are not available.
• Click and Collect View
  • There is not a Click and Collect service in the store.
• Additional Department Products View
  • The store sells a limited amount of products relating to the following department(s); Menswear, Womenswear, Lingerie, Babywear/Kidswear and Home.

You are on Till/Counter. Skip to the next section.

Till/Counter

• The till/counter is located in the centre of the store as you enter the Womenswear - South Avenue entrance, between the Womenswear and the Menswear departments.
• There is step free access to the till/counter.
• There is a clear accessible route to the till/counter.
• The till/counter is approximately 15m from the Womenswear - South Avenue entrance.
• The height of the till/counter is 95cm.
• There is a hearing assistance system at the till/counter.

You are on Womenswear. Skip to the next section.

Womenswear

Collapse all Expand all

• Womenswear View
  • Womenswear is located ahead and to the left as you enter the Womenswear - South Avenue entrance.
  • There is step free access to Womenswear.
  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
  • There is step free access throughout the Womenswear aisle(s).

You are on Lingerie. Skip to the next section.

Lingerie

Collapse all Expand all

• Lingerie View
  • Lingerie is located to the left as you enter the Womenswear - South Avenue entrance.
  • There is step free access to Lingerie.
  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
  • There is step free access throughout the Lingerie aisle(s).
  • There is a/are ramp(s) within the Lingerie aisle(s).

You are on Ramp(s) or Slope(s) (Lingerie). Skip to the next section.

Ramp(s) or Slope(s) (Lingerie)

• There is a/are steep ramp(s)/slope(s) to access the majority of the Clearance Department.
• The ramp(s)/slope(s) is/are located ahead as you enter the Clearance Department from the Womenswear Department.
• There is a/are handrail(s) at the ramp/slope.
• The handrail(s) is/are on the right going up.

You are on Babywear/Kidswear. Skip to the next section.

Babywear/Kidswear

Collapse all Expand all

• Babywear/Kidswear View
  • Babywear/Kidswear is located to the right as you enter the Womenswear - South Avenue entrance, between the Womenswear Department and the Till/Counter.
  • There is step free access to Babywear/Kidswear.
  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
  • There is step free access throughout the Babywear/Kidswear aisle(s).

You are on Menswear. Skip to the next section.

Menswear

Collapse all Expand all

• Menswear View
  • Menswear is located ahead as you enter the Menswear entrance.
  • There is step free access to Menswear.
  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
  • There is step free access throughout the Menswear aisle(s).

You are on Fitting Room(s). Skip to the next section.

Fitting Room(s)

Collapse all Expand all

• Accessible Fitting Room(s) View
  • The accessible fitting room(s) is/are located to the right as you enter the Womenswear - South Avenue entrance, just before the till/counter.
  • There is/are 6 fitting room(s) in total within the store, 1 of which is an accessible fitting room.
  • There is step free access to the accessible fitting room(s).
  • There is a clear accessible route to the accessible fitting room(s).
  • There is a curtain opening to access the accessible fitting room(s).
  • The clear width of the opening is 114cm.
  • The dimensions of the accessible fitting room(s) are 238cm x 145cm.
  • There is not clear manoeuvring space in the accessible fitting room(s), due to the dimensions.
  • There is a/are wall mounted rail(s) in the accessible fitting room(s).
  • There is a dropdown rail in the accessible fitting room(s).
  • There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 22cm from the floor.
  • There is a/are coat hook(s) in the accessible fitting room(s), 105cm from the floor.
  • There is not an emergency alarm in the accessible fitting room(s).
  • There is a drop down/tip up chair in the accessible fitting room(s).
  • The height of the chair from the floor is 48cm.
  • There is not an assistance bell in the accessible fitting room(s).
• Standard Fitting Room(s) View
  • The standard fitting room(s) is/are located to the right as you enter the Womenswear - South Avenue entrance, just before the till/counter.
  • There is/are 5 standard fitting room(s) within the store.
  • There is step free access to the standard fitting room(s).
  • There is a clear accessible route to the standard fitting room(s).
  • There is a chair/stool/changing bench in the standard fitting room(s).

You are on Home. Skip to the next section.

Home

Collapse all Expand all

• Home View
  • The Home department is located straight ahead as you enter the Womenswear - South Avenue entrance, between the Menswear and the Tills/Counter.
  • There is step free access to the Home department.
  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
  • There is step free access throughout the Home department aisle(s).

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is not an accessible toilet in the store.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• There are no standard toilets in the store.

You are on Public Facilities. Skip to the next section.

Public Facilities

• There is an accessible toilet available within the shopping area.
• Standard toilets are available within the shopping area.
• Baby changing facilities are available within the shopping area.

You are on Additional Information. Skip to the next section.

Additional Information

• Staff undertake regular internal awareness training.
• There is not a member of staff trained in British Sign Language.
• There is a member of staff available to provide assistance.
• There is not a home delivery service available from the store.

You are on Sunflower Lanyard Scheme. Skip to the next section.

Sunflower Lanyard Scheme

• This store is part of the Sunflower Lanyard Scheme.
• The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.