You are on Introduction. Skip to the next section.

Introduction

• Marks and Spencer store opening times and services available link (new tab) - click here.
• The store is located on a main shopping street.

You are on Public Transport and Parking. Skip to the next section.

Public Transport and Parking

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• Public Transport View
  • There is a bus stop within approximately 150m of the store.
  • The nearest train station is Abergavenny.
• Parking View
  • The store does not have its own car park.
  • There is a public car park within approximately 200m of the store.
  • The public parking facilities are located on Blestium Street.
• Comments View
  • This car park is closed until approx July 2018 due to major building works.

You are on Approach (Monnow Street). Skip to the next section.

Approach (Monnow Street)

• There is step free access on the approach to the store.
• The surface of the approach is block paving.

You are on Outside Access (Monnow Street). Skip to the next section.

Outside Access (Monnow Street)

• This information is for the entrance located on Monnow Street.
• There is step free access at this entrance.

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• Entrance Details View
  • The main door(s) open(s) automatically away from you.
  • The door(s) is/are double.
  • The width of the door opening is 140cm (4ft 7in).

You are on Approach (Blestium Street). Skip to the next section.

Approach (Blestium Street)

• There is step free access on the approach to the store.
• There is a steep slope on the approach to the store.
• The surface of the approach is tarmac and block paving, which is uneven in places.

You are on Outside Access (Blestium Street). Skip to the next section.

Outside Access (Blestium Street)

• This information is for the entrance located off Blestium Street, through the car park.
• There is step free access at this entrance.

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• Ramp/Slope Details View
  • There is ramped/sloped access at this entrance.
  • The ramp/slope is located immediately beyond the entrance.
  • The gradient of the ramp/slope is slight.
• Entrance Details View
  • The main door(s) open(s) automatically towards you.
  • The door(s) is/are double.
  • The width of the door opening is 167cm (5ft 6in).

You are on Inside Access. Skip to the next section.

Inside Access

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• Inside Access View
  • There is step free access throughout the store.
  • The store does not play background music.
  • There is a/are fixed hearing assistance system(s) in the store.
  • The hearing assistance system(s) is/are located at the till/counter.
  • There is not a cash machine in the store.
  • There is a/are wheelchair(s) available to borrow.
  • Trolleys designed for the use of wheelchair users are available.
• Click and Collect View
  • There is a Click and Collect service in the store.
  • Customers can obtain online Click and Collect from the Order and Collect counter.
  • The Click and Collect counter is located at the front of the store, next to the checkouts.
  • There is step free access to the Order and Collect counter.
  • There is a clear accessible route to the Click and Collect counter.
  • The Click and Collect counter is approximately 8m from the Monmouth entrance.
• *****Click and Collect Touchscreen**** View
  • Self-service touchscreens are available for Click and Collect.
  • The touchscreens are 104cm to 107cm from the floor.

You are on Food Hall. Skip to the next section.

Food Hall

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• Food Hall View
  • The Food Hall is located ahead as you enter.
  • There is step free access to the Food Hall.
  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
  • There is step free access throughout the Food Hall aisle(s).
• Till(s)/Counter(s) View
  • There is not a food information counter.
  • There is a/are checkout(s) and self service till(s) (Scott tills) in the Food Hall.
  • The height of the checkout(s) is/are 95cm.
  • There is not a self service till with a hearing assistance system.
  • Staff can provide assistance with using the self service till(s) (Scott tills).

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is not an accessible toilet in the store.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• There are no standard toilets in the store.

You are on Additional Information. Skip to the next section.

Additional Information

• Staff undertake regular internal awareness training.
• There is not a member of staff trained in British Sign Language.
• There is a member of staff available to provide assistance.
• There is not a home delivery service available from the store.

You are on Sunflower Lanyard Scheme. Skip to the next section.

Sunflower Lanyard Scheme

• This store is part of the Sunflower Lanyard Scheme.
• The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.