Marks and Spencer Epping Simply Food

239-253 High Street, Epping, Essex CM16 4BP

01992 560 167

www.marksandspencer.com

Guide Last Updated: 21/08/2017

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Access Guide

  • There is a bus stop within approximately 150m of the store.

  • The nearest train station is Cheshunt.

  • The nearest underground tube station/Metro station is Epping.

  • The store has its own car park.

  • Parking is not free for all users.

  • Parking is not free for Blue Badge holders.

  • Information is not provided at the entrance to the car park, to make it clear whether or not free parking is available to Blue Badge holders.

  • The car park is located to the rear of the store.

  • The car park type is open air/surface.

  • Parking spaces for Blue Badge holders do not need to be booked in advance.

  • There is/are 1 designated parking bay(s) within the car park.

  • Designated parking bays are clearly marked/signposted.

  • The dimensions of the designated parking bay(s) are 380cm x 460cm (12ft 6in x 15ft 1in).

  • The nearest designated bay is 28m (30yd 1ft) from the car park entrance.

  • Clearly marked/signposted parent and child parking bays are not available.

  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.

  • Assistance may be required because there is/are slopes/ramps.

  • The car park surface is tarmac.

  • Customers do not have to cross a road between the car park and the store.

  • The car park does not have a height restriction barrier.

  • There is step free access on the approach to the store.

  • There is a slight slope on the approach to the store.

  • The surface of the approach is stone/concrete tiles and block paving.

  • This information is for the entrance located on High Street.

  • There is step free access at this entrance.

  • The main door(s) open(s) automatically.

  • The door(s) is/are double.

  • The width of the door opening is 133cm (4ft 4in).

  • There is a second set of doors at this entrance.

  • The second set of doors open automatically.

  • The second set of doors are double.

  • The width of the door opening is 125cm (4ft 1in).

  • There is step free access on the approach to the store.

  • There is a slight slope on the approach to the store.

  • The surface of the approach is tarmac.

  • This information is for the entrance located at the rear of the store.

  • There is step free access at this entrance.

  • The main door(s) open(s) automatically.

  • The door(s) is/are double.

  • The width of the door opening is 165cm (5ft 5in).

  • There is step free access throughout the store.

  • The store does not play background music.

  • There is a/are fixed hearing assistance system(s) in the store.

  • The hearing assistance system(s) is/are located at the food information counter.

  • There is not a cash machine in the store.

  • There is a/are wheelchair(s) available to borrow.

  • Trolleys designed for the use of wheelchair users are not available.

  • There is an Order and Collect service in the store.

  • Customers can obtain online Order and Collect items from the food information counter.

  • The store sells a limited amount of products relating to the following department(s); Womenswear.

  • The Food Hall is located ahead as you enter.

  • There is step free access to the Food Hall.

  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.

  • There is step free access throughout the Food Hall aisle(s).

  • There is a food information counter.

  • There is step free access to the food information counter.

  • There is a clear accessible route to the food information counter.

  • The height of the food information counter is 93cm.

  • There is a hearing assistance system at the counter.

  • There is a/are checkout(s), high activity till(s) and self service till(s) (Scott tills) in the Food Hall.

  • The height of the checkout(s) is/are 93cm.

  • The height of the high activity till(s) is/are 89cm.

  • The height of the lowered section of the high activity till(s) is 69cm.

  • Staff can provide assistance with using the self service till(s) (Scott tills).

  • The till/counter is located to the left of the store as you enter the High Street entrance.

  • There is step free access to the till/counter.

  • There is a clear accessible route to the till/counter.

  • The till/counter is approximately 9m from the High Street entrance.

  • The height of the till/counter is 93cm.

  • There is not a hearing assistance system at the till/counter.

  • Womenswear is located to the left of the store as you enter the High Street entrance.

  • There is step free access to Womenswear.

  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.

  • There is step free access throughout the Womenswear aisle(s).

  • There is a browse and order hub within Womenswear.

  • Babywear/Kidswear is located to the left of the store as you enter the High Street entrance.

  • There is step free access to Babywear/Kidswear.

  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.

  • There is step free access throughout the Babywear/Kidswear aisle(s).

  • The accessible fitting room(s) is/are located to the left of the store as you enter the High Street entrance, to the rear of the Womenswear department.

  • There are 3 fitting rooms in total within the store, 1 of which is an accessible fitting room.

  • There is step free access to the accessible fitting room(s).

  • There is a clear accessible route to the accessible fitting room(s).

  • There is not a curtain opening to access the accessible fitting room(s).

  • The clear width of the opening is 100cm.

  • The dimensions of the accessible fitting room(s) are 155cm x 200cm.

  • There is not clear manoeuvring space in the accessible fitting room(s), because the door opens inwards.

  • There is a/are wall mounted rail(s) in the accessible fitting room(s).

  • There is a dropdown rail in the accessible fitting room(s).

  • There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 25cm from the floor.

  • There are coat hooks in the accessible fitting room(s) at 105cm and 140cm from the floor.

  • There is not an emergency alarm in the accessible fitting room(s).

  • There is a chair/stool in the accessible fitting room(s).

  • The height of the chair from the floor is 47cm.

  • There is not an assistance bell in the accessible fitting room(s).

  • The standard fitting room(s) is/are located to the left of the store as you enter the High Street entrance, to the rear of the Womenswear department.

  • There is/are 2 standard fitting room(s) within the store.

  • There is step free access to the standard fitting room(s).

  • There is a clear accessible route to the standard fitting room(s).

  • There is a chair/stool/changing bench in the standard fitting room(s).

  • There is not an accessible toilet in the store.

  • There are no standard toilets in the store.

  • Staff undertake regular internal awareness training.

  • There is not a member of staff trained in British Sign Language.

  • There is a member of staff available to provide assistance.

  • There is not a home delivery service available from the store.