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Marks and Spencer Epping Simply Food

239-253 High Street, Epping, Essex, CM16 4BP

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Access Guide

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Introduction

Public Transport and Parking

  • Public Transport View
    • There is a bus stop within approximately 150m of the store.
    • The nearest train station is Theydon Bois.
    • The nearest underground tube station/Metro station is Epping.
  • Parking View
    • The store does not have its own car park.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • Designated parking bays are clearly marked/signposted.
    • There is a public car park within approximately 200m of the store.
    • The public parking facilities are located on directly behind the store.
    • Standard on street parking is available (within approximately 50m of the store).
  • Comments View
    • Car Park at rear is operated by Euro Car Parks. There is one Blue Badge bay. Parking is free for 20 minutes.

Approach (High Street)

  • There is step free access on the approach to the store.
  • There is a slope with a very easy incline.
  • The surface of the approach is stone/concrete tiles and block paving.

Outside Access (High Street)

  • This information is for the entrance located on High Street.
  • There is step free access at this entrance.
  • Entrance Details View
    • The main door(s) open(s) automatically.
    • The door(s) is/are double.
    • The width of the door opening is 132cm (4ft 4in).
    • There is a second set of doors at this entrance.
    • The second set of doors open automatically.
    • The second set of doors are double.
    • The width of the door opening is 175cm (5ft 9in).
    • There are fixed barriers/security barriers at this entrance.
    • The minimum width between the fixed barriers/security barriers is 162cm.

Approach (Car Park)

  • There is step free access on the approach to the store.
  • There is a slight slope on the approach to the store.
  • The surface of the approach is tarmac, which is uneven in places.
  • There is a/are fixed bollard(s) on the approach to the store.

Outside Access (Car Park)

  • This information is for the entrance located at the rear of the store.
  • There is step free access at this entrance.
  • Entrance Details View
    • The main door(s) open(s) automatically.
    • The door(s) is/are double.
    • The width of the door opening is 165cm (5ft 5in).
    • There are fixed barriers/security barriers at this entrance.
    • The minimum width between the fixed barriers/security barriers is 164cm.

Inside Access

  • Inside Access View
    • There is step free access throughout the store.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The store does not play background music.
    • There is a/are fixed hearing assistance system(s) in the store.
    • The hearing assistance system(s) is/are located at the food information counter.
    • There is not a cash machine in the store.
    • There is a/are wheelchair(s) available to borrow.
    • Trolleys designed for the use of wheelchair users are not available.
  • Click and Collect View
    • There is a Click and Collect service in the store.
    • The Click and Collect counter is located Click and Collect point is located to the left as you enter via the High Street entrance.
    • There is a clear accessible route to the Click and Collect counter.
  • *****Click and Collect Touchscreen**** View
    • Self-service touchscreens are available for Click and Collect.
    • The touchscreens are 110cm to 160cm from the floor.
    • There is a button which will condense the screen content.
    • The height of the button is 112cm from the floor.
    • Once condensed the touchscreen heights are 110cm to 140cm from the floor.

Food Hall

  • Food Hall View
    • The Food Hall is located ahead as you enter either entrance.
    • There is step free access to the Food Hall.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Food Hall aisle(s).
  • Till(s)/Counter(s) View
    • There is a food information counter.
    • There is step free access to the food information counter.
    • There is a clear accessible route to the food information counter.
    • The height of the food information counter is 95cm.
    • There is a hearing assistance system at the counter.
    • There is a/are checkout(s) and self service till(s) (Scott tills) in the Food Hall.
    • The height of the checkout(s) is/are 95cm.
    • Staff can provide assistance with using the self service till(s) (Scott tills).
  • Comments View
    • There are 10 self service checkouts with touch screens ranging in height between 110cm - 140cm.

Accessible Toilet(s)

  • There is not an accessible toilet in the store.

Standard Toilet(s)

  • There are no standard toilets in the store.

Additional Information

  • Staff undertake regular internal awareness training.
  • There is not a member of staff trained in British Sign Language.
  • There is a member of staff available to provide assistance.
  • There is not a home delivery service available from the store.

Sunflower Lanyard Scheme

  • This store is part of the Sunflower Lanyard Scheme.
  • The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.