Marks and Spencer Elgin Simply Food

213-225 High Street, Elgin, Moray IV30 1DJ

01343 559 319

www.marksandspencer.com

Guide Last Updated: 16/08/2017

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Access Guide

  • There is a bus stop within approximately 150m of the store.

  • The nearest train station is Elgin.

  • The store has its own car park.

  • Parking is not free for all users.

  • Parking is free for Blue Badge holders.

  • Information including payment terms, is provided at the entrance to the car park, to make it clear whether or not free parking is available to Blue Badge holders.

  • The car park is located to the rear of the store.

  • The car park type is open air/surface.

  • Parking spaces for Blue Badge holders do not need to be booked in advance.

  • There is/are 2 designated parking bay(s) within the car park.

  • Designated parking bays are clearly marked/signposted.

  • The dimensions of the designated parking bay(s) are 352cm x 500cm (11ft 7in x 16ft 5in).

  • The nearest designated bay is 10m (10yd 2ft) from the car park entrance.

  • The furthest designated bay is 15m (16yd 1ft) from the car park entrance.

  • Clearly marked/signposted parent and child parking bays are available.

  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.

  • Assistance may be required because there is/are dropped kerbs.

  • The car park surface is tarmac and block paving.

  • There is a dropped kerb from the car park to the store.

  • The dropped kerb does not have tactile paving.

  • Customers do not have to cross a road between the car park and the store.

  • The car park does not have a height restriction barrier.

  • There is step free access on the approach to the store.

  • The surface of the approach is stone/concrete tiles.

  • This information is for the entrance located on High Street.

  • There is step free access at this entrance.

  • The main door(s) open(s) automatically.

  • The door(s) is/are double.

  • The width of the door opening is 136cm (4ft 6in).

  • There is a second set of doors at this entrance.

  • The second set of doors open automatically.

  • The second set of doors are single.

  • The width of the door opening is 116cm (3ft 10in).

  • There is step free access on the approach to the store.

  • The surface of the approach is block paving.

  • This information is for the entrance located in the car park.

  • There is step free access at this entrance.

  • The main door(s) open(s) automatically.

  • The door(s) is/are double.

  • The width of the door opening is 142cm (4ft 8in).

  • There is a second set of doors at this entrance.

  • The second set of doors open automatically.

  • The second set of doors are single.

  • The width of the door opening is 117cm (3ft 10in).

  • There is step free access throughout the store.

  • The store does not play background music.

  • There is a/are fixed hearing assistance system(s) in the store.

  • The hearing assistance system(s) is/are located at the food information counter.

  • There is not a cash machine in the store.

  • There is a/are wheelchair(s) available to borrow.

  • Trolleys designed for the use of wheelchair users are available.

  • There is an Order and Collect service in the store.

  • Customers can obtain online Order and Collect items from the food information counter.

  • The Food Hall is located ahead as you enter.

  • There is step free access to the Food Hall.

  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.

  • There is step free access throughout the Food Hall aisle(s).

  • There is a food information counter.

  • There is step free access to the food information counter.

  • There is a clear accessible route to the food information counter.

  • The height of the food information counter is 97cm.

  • There is a hearing assistance system at the counter.

  • There is a/are checkout(s) and high activity till(s) in the Food Hall.

  • The height of the checkout(s) is/are 94cm.

  • The height of the high activity till(s) is/are 89cm.

  • The height of the lowered section of the high activity till(s) is 69cm.

  • Womenswear is located ahead as you enter the car park entrance.

  • There is step free access to Womenswear.

  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.

  • There is step free access throughout the Womenswear aisle(s).

  • There is a browse and order hub within Womenswear.

  • Lingerie is located to the left of the store as you enter the car park entrance.

  • There is step free access to Lingerie.

  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.

  • There is step free access throughout the Lingerie aisle(s).

  • Babywear/Kidswear is located to the left of the store as you enter the car park entrance.

  • There is step free access to Babywear/Kidswear.

  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.

  • There is step free access throughout the Babywear/Kidswear aisle(s).

  • Menswear is located to the left of the store as you enter the car park entrance.

  • There is step free access to Menswear.

  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.

  • There is step free access throughout the Menswear aisle(s).

  • The standard fitting room(s) is/are located ahead as you enter the car park entrance.

  • There is/are 1 standard fitting room(s) within store.

  • There is step free access to the standard fitting room(s).

  • There is a clear accessible route to the standard fitting room(s).

  • There is a chair/stool/changing bench in the standard fitting room(s).

  • There is an accessible toilet in the store.

  • The accessible toilet is unisex.

  • The accessible toilet is located to the left of the store as you enter the car park entrance.

  • There is step free access to the accessible toilet.

  • There is a clear accessible route to the accessible toilet.

  • The accessible toilet is approximately 35m from the car park entrance.

  • Staff do not need to be notified for use of the accessible toilet.

  • A key is not required for the accessible toilet.

  • There is pictorial signage on or near the toilet door.

  • The door opens away from you (push).

  • The width of the door opening is 89cm.

  • The door is locked by a lever twist.

  • The dimensions of the accessible toilet are 212cm x 248cm.

  • There is not clear manoeuvring space in the accessible toilet, due to fixtures and fittings.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 145cm.

  • There is a drop down rail on the transfer side.

  • There is a flush on the transfer side.

  • There is a spatula type lever flush.

  • There is a functional emergency alarm.

  • There are disposal facilities in the accessible toilet.

  • There is not a coat hook in the accessible toilet.

  • There is a/are wall mounted rail(s).

  • As you face the toilet the wall mounted grab rail(s) is/are on both sides.

  • There is a shelf or equivalent flat surface in the accessible toilet (includes toilet cistern).

  • The shelf or equivalent flat surface is within 95cm of the floor.

  • There is a mirror in the accessible toilet, the bottom edge of the mirror is 95cm from the floor.

  • The height of the toilet seat above floor level is 47cm.

  • The toilet has a cistern.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached when seated on the toilet.

  • The height of the toilet roll holder is 112cm.

  • There is a wash basin.

  • The wash basin can be reached when seated on the toilet.

  • The height of the wash basin is 71cm.

  • The tap type is sensor. It is a mixer tap.

  • The tap(s) can be reached when seated on the toilet.

  • The distance from the nearest tap(s) to the toilet seat is 45cm.

  • There is a soap dispenser.

  • The soap dispenser can be reached when seated on the toilet.

  • The height of the soap dispenser is 94cm.

  • There is a towel dispenser.

  • The towel dispenser cannot be reached when seated on the toilet.

  • The height of the towel dispenser is 140cm.

  • There is a hand dryer.

  • The height of the hand dryer is 95cm.

  • There is not a colour contrast between the external door and wall.

  • There is not a colour contrast between internal door and wall.

  • There is not a colour contrast between the grab rail(s) on the right and wall.

  • There is not a colour contrast between the grab rail(s) on the left and wall.

  • There is not a colour contrast between the drop down rail and wall.

  • There is a colour contrast between the walls and floor.

  • Baby changing facilities are located within the accessible toilet.

  • The height of the baby change table/bench once extended and in use is 93cm.

  • There are no standard toilets in the store.

  • Staff undertake regular internal awareness training.

  • There is not a member of staff trained in British Sign Language.

  • There is a member of staff available to provide assistance.

  • There is not a home delivery service available from the store.