Marks and Spencer Dumbarton Simply Food

Unit 19, St. James Retail Park, Glasgow Road, Dumbarton, Dunbartonshire G82 1RB

01389 768 678

www.marksandspencer.com

Guide Last Updated: 16/08/2017

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Access Guide

  • There is a bus stop within approximately 150m of the store.

  • The nearest train station is Dumbarton East.

  • The store does not have its own car park.

  • The store shares a car park/parking facilities.

  • Clearly marked/signposted designated Blue Badge parking bays are available.

  • Clearly marked/signposted parent and child parking bays are not available.

  • There is a dropped kerb from the car park to the store.

  • The dropped kerb does have tactile paving.

  • There is step free access on the approach to the store.

  • The surface of the approach is block paving.

  • There is a/are fixed bollard(s) on the approach to the store.

  • This information is for the entrance located at the front of the building.

  • There is step free access at this entrance.

  • The main door(s) open(s) automatically.

  • The door(s) is/are double.

  • The width of the door opening is 167cm (5ft 6in).

  • There is step free access throughout the store.

  • The store does not play background music.

  • There is a/are fixed hearing assistance system(s) in the store.

  • The hearing assistance system(s) is/are located at the food information counter.

  • There is not a cash machine in the store.

  • There is a/are wheelchair(s) available to borrow.

  • Trolleys designed for the use of wheelchair users are available.

  • There is an Order and Collect service in the store.

  • Customers can obtain online Order and Collect items from the food information counter.

  • The store sells a limited amount of products relating to the following department(s); Home and Beauty.

  • The Food Hall is located ahead as you enter.

  • There is step free access to the Food Hall.

  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.

  • There is step free access throughout the Food Hall aisle(s).

  • There is a food information counter.

  • There is step free access to the food information counter.

  • There is a clear accessible route to the food information counter.

  • The height of the food information counter is 94cm.

  • There is a hearing assistance system at the counter.

  • There is a/are checkout(s) and high activity till(s) in the Food Hall.

  • The height of the checkout(s) is/are 93cm.

  • The height of the high activity till(s) is/are 89cm.

  • The height of the lowered section of the high activity till(s) is 69cm.

  • There is an accessible toilet in the store.

  • The accessible toilet is unisex.

  • The accessible toilet is located to the rear left of the store.

  • There is step free access to the accessible toilet.

  • There is a clear accessible route to the accessible toilet.

  • The accessible toilet is approximately 42m from the entrance.

  • Staff do need to be notified for use of the accessible toilet.

  • A key is not required for the accessible toilet.

  • There is no signage on or near the toilet door.

  • The door opens towards you (pull).

  • The width of the door opening is 84cm.

  • The door is locked by a lever twist.

  • The dimensions of the accessible toilet are 205cm x 263cm.

  • There is not clear manoeuvring space in the accessible toilet, due to storage.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 124cm.

  • There is a drop down rail on the transfer side.

  • There is not a flush on the transfer side.

  • There is a functional emergency alarm.

  • There are not disposable facilities in the accessible toilet.

  • There is a/are wall mounted rail(s).

  • As you face the toilet the wall mounted grab rail(s) is/are on both sides.

  • There is a shelf or equivalent flat surface in the accessible toilet (includes toilet cistern).

  • The shelf or equivalent flat surface is within 95cm of the floor.

  • There is not a mirror in the accessible toilet.

  • The height of the toilet seat above floor level is 48cm.

  • The toilet has a cistern.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached when seated on the toilet.

  • The height of the toilet roll holder is 90cm.

  • There is a wash basin.

  • The wash basin cannot be reached when seated on the toilet.

  • The height of the wash basin is 75cm.

  • The tap type is sensor. It is a mixer tap.

  • The tap(s) cannot be reached when seated on the toilet.

  • The distance from the nearest tap(s) to the toilet seat is 76cm.

  • There is a soap dispenser.

  • The soap dispenser cannot be reached when seated on the toilet.

  • The height of the soap dispenser is 110cm.

  • There is not a towel dispenser.

  • There is a hand dryer.

  • The height of the hand dryer is 68cm.

  • There is a colour contrast between the external door and wall.

  • There is a colour contrast between internal door and wall.

  • There is a colour contrast between the grab rail(s) on the right and wall.

  • There is a colour contrast between the grab rail(s) on the left and wall.

  • There is a colour contrast between the drop down rail and wall.

  • There is a colour contrast between the walls and floor.

  • Baby changing facilities are located within the accessible toilet.

  • The height of the baby change table/bench once extended and in use is 85cm.

  • There are no standard toilets in the store.

  • Staff undertake regular internal awareness training.

  • There is not a member of staff trained in British Sign Language.

  • There is a member of staff available to provide assistance.

  • There is not a home delivery service available from the store.