You are on Introduction. Skip to the next section.

Introduction

• Marks and Spencer store opening times and services available link (new tab) - click here.
• The store is located on a main shopping street.
• The main shopping street is pedestrianised.

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• Comments View
  • This store has a Sensory Hour during the first hour they are open on a Sunday morning, every Sunday.

You are on Public Transport and Parking. Skip to the next section.

Public Transport and Parking

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• Public Transport View
  • There is not a bus stop within approximately 150m of the store.
  • The nearest train station is Pearse.
  • The nearest tram station is Dawson Street.
• Parking View
  • The store does not have its own car park.
  • There are no parking facilities available at the store.

You are on Approach (Grafton Street). Skip to the next section.

Approach (Grafton Street)

• There is step free access on the approach to the store.
• There is a slope with a very easy incline.
• The surface of the approach is stone/concrete tiles.

You are on Outside Access (Grafton Street - Womenswear). Skip to the next section.

Outside Access (Grafton Street - Womenswear)

• This information is for the entrance located on Grafton Street.
• There is step free access at this entrance.

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• Ramp/Slope Details View
  • There is ramped/sloped access at this entrance.
  • The ramp/slope is located immediately beyond the entrance.
  • There is a slope with a very easy incline.
  • The gradient of the ramp/slope is slight.
• Entrance Details View
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double.
  • The width of the door opening is 235cm (7ft 9in).
  • There are fixed barriers/security barriers at this entrance.
  • The minimum width between the fixed barriers/security barriers is 220cm.

You are on Outside Access (Grafton Street - Womenswear / Espresso Bar). Skip to the next section.

Outside Access (Grafton Street - Womenswear / Espresso Bar)

• This information is for the entrance located on Grafton Street.
• There is step free access at this entrance.

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• Entrance Details View
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double.
  • The width of the door opening is 145cm (4ft 9in).
  • There are fixed barriers/security barriers at this entrance.
  • The minimum width between the fixed barriers/security barriers is 155cm.

You are on Outside Access (Grafton Street - Food Hall). Skip to the next section.

Outside Access (Grafton Street - Food Hall)

• This information is for the entrance located on Grafton Street.

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• Step Details View
  • There is stepped access at this entrance.
  • The step(s) is/are located immediately beyond the entrance.
  • There is/are 15+ step(s) to access the store.
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are 17cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides going up.
• Entrance Details View
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double.
  • The width of the door opening is 165cm (5ft 5in).
  • There is a second set of doors at this entrance.
  • The second set of doors open towards you (pull).
  • The second set of doors are double.
  • The width of the door opening is 154cm (5ft 1in).
  • There are fixed barriers/security barriers at this entrance.
  • The minimum width between the fixed barriers/security barriers is 170cm.

You are on Approach (Duke Street). Skip to the next section.

Approach (Duke Street)

• There is step free access on the approach to the store.
• The surface of the approach is stone/concrete tiles and block paving.

You are on Outside Access (Duke Street - Womenswear). Skip to the next section.

Outside Access (Duke Street - Womenswear)

• This information is for the entrance located on Duke Street.
• There is step free access at this entrance.

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• Entrance Details View
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single.
  • The width of the door opening is 80cm (2ft 7in).
  • There are fixed barriers/security barriers at this entrance.
  • The minimum width between the fixed barriers/security barriers is 162cm.

You are on Approach (Duke Lane). Skip to the next section.

Approach (Duke Lane)

• There is step free access on the approach to the store.
• The surface of the approach is stone/concrete tiles and block paving.

You are on Outside Access (Duke Lane - Womenswear). Skip to the next section.

Outside Access (Duke Lane - Womenswear)

• This information is for the entrance located on Duke Lane.
• There is step free access at this entrance.

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• Entrance Details View
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double.
  • The width of the door opening is 160cm (5ft 3in).
  • There are fixed barriers/security barriers at this entrance.
  • The minimum width between the fixed barriers/security barriers is 173cm.

You are on Inside Access. Skip to the next section.

Inside Access

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• Inside Access View
  • There is step free access throughout the store.
  • The store does not play background music.
  • There is a/are fixed hearing assistance system(s) in the store.
  • The hearing assistance system(s) is/are located at the food information counter.
  • There is not a cash machine in the store.
  • There is a/are wheelchair(s) available to borrow.
  • Trolleys designed for the use of wheelchair users are available.
• Click and Collect View
  • There is a Click and Collect service in the store.
  • Customers can obtain online Order and Collect items from the Order and Collect counter.
  • The Order and Collect counter is located on the ground floor, to the centre of the store as you enter via Grafton Street - Womenswear / Espresso Bar entrance.
  • There is step free access to the Order and Collect counter, via lift.
  • There is a clear accessible route to the Order and Collect counter.
  • The Order and Collect counter is approximately 20m from the Grafton Street - Womenswear / Espresso Bar.
  • The height of the Click and Collect counter is 96cm.
  • There is not a hearing assistance system at the counter.
  • There are not windows, TVs, glazed screens or mirrors behind the till(s)/counter(s) which could adversely affect the ability of someone to lip read.
  • The till(s)/counter(s) is/are not placed in front of a background which is patterned.

You are on Womenswear (Ground Floor). Skip to the next section.

Womenswear (Ground Floor)

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• Womenswear View
  • Womenswear is located on the ground floor, ahead as you enter the Grafton Street - Womenswear / Espresso Bar entrance.
  • There is step free access to Womenswear.
  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
  • There is step free access throughout the Womenswear aisle(s).
• Till(s)/Counter(s) View
  • There is step free access to the Womenswear till(s)/counter(s).
  • There is a clear accessible route to the Womenswear till(s)/counter(s).
  • The nearest Womenswear till(s)/counter(s) is/are approximately 10m from the Grafton Street - Womenswear / Espresso Bar entrance.
  • The height of the Womenswear till(s)/counter(s) is/are 100cm.
  • There is not a hearing assistance system at the till(s)/counter(s).
  • There are windows, TVs, glazed screens or mirrors behind the till(s)/counter(s) which could adversely affect the ability of someone to lip read.
  • The till(s)/counter(s) is/are not placed in front of a background which is patterned.
• Accessible Fitting Room(s) View
  • There is/are 8 fitting room(s) in total within Womenswear, 1 of which is an accessible fitting room.
  • There is step free access to the accessible fitting room(s).
  • There is a clear accessible route to the accessible fitting room(s).
  • The name/number of the accessible fitting room surveyed is 8.
  • There is a curtain opening to access the accessible fitting room(s).
  • The clear width of the opening is 100cm.
  • The dimensions of the accessible fitting room(s) are 155cm x 200cm.
  • There is clear manoeuvring space in the accessible fitting room(s).
  • There is a/are wall mounted rail(s) in the accessible fitting room(s).
  • There is not a drop down rail in the accessible fitting room(s).
  • There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 30cm from the floor.
  • There is a/are coat hook(s) in the accessible fitting room(s), 100cm from the floor.
  • There is a functional emergency alarm, but the pull cord is out of reach (10cm+ from the floor).
  • There is a drop down/tip up chair in the accessible fitting room(s).
  • The height of the chair from the floor is 45cm.
  • There is an assistance bell, but it was not functional at the time of the survey.
  • The height of the assistance bell from the floor is 105cm.
  • There is an/are additional accessible fitting room(s) in this area, however details may vary.
• Standard Fitting Room(s) View
  • There is/are 9 standard fitting room(s) within Womenswear.
  • There is step free access to the standard fitting room(s).
  • There is a clear accessible route to the standard fitting room(s).
  • There is a chair/stool/changing bench in the standard fitting room(s).

You are on Till/Counter (Womenswear - Rear - Ground Floor). Skip to the next section.

Till/Counter (Womenswear - Rear - Ground Floor)

• The till/counter is located on the ground floor, at the rear of the store as you enter via the Grafton Street - Womenswear / Espresso Bar entrance.
• There is step free access to the till/counter.
• There is a clear accessible route to the till/counter.
• The till/counter is approximately 40m from the Grafton Street - Womenswear / Espresso Bar entrance.
• The height of the till/counter is 95cm.
• There is not a hearing assistance system at the till/counter.
• There are windows, TVs, glazed screens or mirrors behind the till(s)/counter(s) which could adversely affect the ability of someone to lip read.
• The till(s)/counter(s) is/are not placed in front of a background which is patterned.

You are on Ramp(s) or Slope(s) (Womenswear - Ground Floor). Skip to the next section.

Ramp(s) or Slope(s) (Womenswear - Ground Floor)

• There is a/are slight ramp(s)/slope(s) to access the rear right of Womenswear.
• The ramp(s)/slope(s) is/are located on the ground floor, to the rear right of the store.
• There is a/are handrail(s) at the ramp/slope.
• The handrail(s) is/are on both sides going up.

You are on Ramp(s) or Slope(s) (Womenswear / Shoes - Ground Floor). Skip to the next section.

Ramp(s) or Slope(s) (Womenswear / Shoes - Ground Floor)

• There is a/are slight ramp(s)/slope(s) to access Womenswear and Shoes near the Duke's Lane Entrance.
• The ramp(s)/slope(s) is/are located to the rear left of the building.
• There is a/are handrail(s) at the ramp/slope.
• The handrail(s) is/are on both sides going up.

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• Comments View
  • There are two similar slopes located here to access the area.

You are on Café (Espresso Bar - Ground Floor). Skip to the next section.

Café (Espresso Bar - Ground Floor)

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• Location and Access View
  • The Café is located on the ground floor, ahead as you enter the Grafton Street - Womenswear / Espresso Bar entrance.
  • There is step free access to the Café.
  • There is a clear accessible route to the Café.
  • There is step free access throughout the Café.
• Counter View
  • Food and/or drink(s) is/are ordered from the service counter.
  • Food and/or drinks can be brought to the table.
  • The height of the service counter is 92cm.
  • The height of the lowered section of the service counter is 85cm.
• Tables and Seating View
  • All tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 3m from the Café entrance/opening.
  • The distance between the floor and the dining tables is 90cm.
  • There is clear manoeuvring space throughout the Café.
• Menus and Services View
  • Menus are available on the wall.
  • Hand held large print menus are available on request.
  • Menus are clearly written.
  • Menus are presented in good contrasting colours.
  • Drinking straws are available.
  • Two handle cups are not available.
  • The Café does not play background music.
  • WiFi is available in the Café.

You are on Other Floors. Skip to the next section.

Other Floors

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• Stairs View
  • There are stairs for public use.
  • The stairs are located ahead as you enter the Grafton Street - Womenswear / Espresso Bar entrance.
  • The floors which are accessible by stairs are ground floor and first floor.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The height of the step(s) is/are 16cm.
  • There is a/are handrail(s) at the stairs.
  • The handrail(s) is/are on both sides going up.
  • There is a landing.
  • The lift is clearly visible from the stairs.
• Escalator(s) View
  • There is an/are escalator(s) for public use.
  • The escalator(s) is/are located to the left of the store as you enter the Grafton Street - Womenswear / Espresso Bar entrance.
  • The escalator(s) in the store go both up and down.
  • The floors which are accessible by escalators are basement, ground floor, first floor, second floor and third floor.
  • The escalator steps are clearly marked.
  • The foot and head of the escalator(s) are clearly marked.
  • The lift is clearly visible from the escalator(s).
  • There is an/are additional escalator(s) in the store which has/have similar details.
• Lift View
  • There is a lift for public use.
  • The lift is located to the left of the store as you enter the Grafton Street - Womenswear / Espresso Bar entrance.
  • There is step free access to the lift.
  • There is a clear accessible route to the lift.
  • The lift is approximately 25m from the Grafton Street - Womenswear / Espresso Bar entrance.
  • The floors which are accessible by this lift are the lift to the left goes to the Basement, Ground Floor, First Floor, Second Floor Lower Level, Second Floor The lift to the right goes to the Basement, Ground Floor, First floor, Second floor and Third floor.
  • The lift is a standard lift.
  • The clear door width is 120cm.
  • The dimensions of the lift are 180cm x 230cm.
  • There is a mirror to aid reversing out the lift.
  • There are not separate entry and exit doors in the lift.
  • The lift has a visual floor indicator.
  • The lift has an audible announcer.
  • The lift does not have a hearing assistance alarm system.
  • The height of the lift controls are between 80cm and 112cm.
  • The lift controls have tactile markings.
  • The lift controls do not have Braille markings.
  • There is an/are additional lift(s) in the store, however details may vary.
  • The additional lift(s) is/are located to the left of the store as you enter the Grafton Street - Womenswear / Espresso Bar entrance.
• Comments View
  • The lift to the left can be used to access the lower area of the second floor where the Men's suits and Fitting Rooms are located. This lift does not access the third floor.
  • The lift to the right goes to the third floor and has smaller dimensions.

You are on Food Hall. Skip to the next section.

Food Hall

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• Food Hall View
  • The Food Hall is located on the basement level, ahead as you exit the lift.
  • There is step free access to the Food Hall, via lift.
  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
  • There is step free access throughout the Food Hall aisle(s).
• Till(s)/Counter(s) View
  • There is a food information counter.
  • There is step free access to the food information counter, via lift.
  • There is a clear accessible route to the food information counter.
  • The height of the food information counter is 95cm.
  • There is a hearing assistance system at the counter.
  • There is a/are checkout(s) and self service till(s) (Scott tills) in the Food Hall.
  • The height of the checkout(s) is/are 95cm.
  • The height of the lowered section of the high activity till(s) is 69cm.
  • There is not a self service till with a hearing assistance system.

You are on Womenswear (First Floor). Skip to the next section.

Womenswear (First Floor)

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• Womenswear View
  • Womenswear is located on the first floor, to the left of the store as you exit the lift.
  • There is ramped/sloped or stepped access to Womenswear.
  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
  • There is step free access throughout the Womenswear aisle(s).
• Till(s)/Counter(s) View
  • There is ramped/sloped or stepped access to the Womenswear till(s)/counter(s).
  • There is a clear accessible route to the Womenswear till(s)/counter(s).
  • The nearest Womenswear till(s)/counter(s) is/are approximately 40m from the lift.
  • The height of the Womenswear till(s)/counter(s) is/are 95cm.
  • There is not a hearing assistance system at the till(s)/counter(s).
  • There are windows, TVs, glazed screens or mirrors behind the till(s)/counter(s) which could adversely affect the ability of someone to lip read.
  • The till(s)/counter(s) is/are not placed in front of a background which is patterned.
• Accessible Fitting Room(s) View
  • There is/are 10 fitting room(s) in total within Womenswear, 1 of which is an accessible fitting room.
  • There is ramped/sloped or stepped access to the accessible fitting room(s).
  • There is a clear accessible route to the accessible fitting room(s).
  • There is a curtain opening to access the accessible fitting room(s).
  • The clear width of the opening is 100cm.
  • The dimensions of the accessible fitting room(s) are 225cm x 235cm.
  • There is clear manoeuvring space in the accessible fitting room(s).
  • There is a/are wall mounted rail(s) in the accessible fitting room(s).
  • There is a drop down rail in the accessible fitting room(s).
  • There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 19cm from the floor.
  • There is a/are coat hook(s) in the accessible fitting room(s), 160cm from the floor.
  • There is a functional emergency alarm, but the pull cord is out of reach (10cm+ from the floor).
  • There is a drop down/tip up chair in the accessible fitting room(s).
  • The height of the chair from the floor is 48cm.
  • There is not an assistance bell in the accessible fitting room(s).
• Standard Fitting Room(s) View
  • There is/are 9 standard fitting room(s) within Womenswear.
  • There is ramped/sloped or stepped access to the standard fitting room(s).
  • There is a clear accessible route to the standard fitting room(s).
  • There is a chair/stool/changing bench in the standard fitting room(s).

You are on Ramp(s) or Slope(s) (Womenswear - First Floor). Skip to the next section.

Ramp(s) or Slope(s) (Womenswear - First Floor)

• There is a/are slight ramp(s)/slope(s) to access the Womenswear Department.
• The ramp(s)/slope(s) is/are located on the first floor, to the left of the store as you exit the lift.
• There is a/are handrail(s) at the ramp/slope.
• The handrail(s) is/are on both sides going up.
• The ramp/slope does overcome the step(s).

You are on Step(s) (Womenswear - First Floor). Skip to the next section.

Step(s) (Womenswear - First Floor)

• There is/are 2 step(s) to access the Womenswear Department.
• The step(s) is/are located on the first floor, to the left of the store as you exit the lift.
• The step(s) is/are clearly marked.
• The height of the step(s) is/are 17cm.
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the right going up.

You are on Ramp(s) or Slope(s) (Womenswear Fitting Rooms - First Floor). Skip to the next section.

Ramp(s) or Slope(s) (Womenswear Fitting Rooms - First Floor)

• There is a/are slight ramp(s)/slope(s) to access the Womenswear Fitting Rooms on the First Floor.
• The ramp(s)/slope(s) is/are located on the first floor, to the rear left of the store as you exit the lifts.
• The minimum width of the ramp is 125cm.

You are on Beauty. Skip to the next section.

Beauty

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• Beauty View
  • The Beauty department is located on the first floor, to the rear of the store as you exit the lift.
  • There is ramped/sloped access to the Beauty department.
  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
  • There is step free access throughout the Beauty department aisle(s).

You are on Ramp(s) or Slope(s) (Beauty and Lingerie). Skip to the next section.

Ramp(s) or Slope(s) (Beauty and Lingerie)

• There is a/are slight ramp(s)/slope(s) to access the Beauty department and Lingerie department.
• The ramp(s)/slope(s) is/are located on the first floor, to the rear of the store as you exit the lift.
• There is a/are handrail(s) at the ramp/slope.
• The handrail(s) is/are on both sides going up.
• The ramp/slope does overcome the step(s).

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• Comments View
  • This ramp is shown in photographs 1.
  • There is a similar ramp to the left of this one leading to the Womenswear department from Beauty and Lingerie (shown in photographs 2 and 3) and a similar one leading between Sleepwear and Beauty (shown in photograph 4).

You are on Lingerie. Skip to the next section.

Lingerie

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• Lingerie View
  • Lingerie is located on the first floor, ahead as you exit the lift.
  • There is step free access to Lingerie, via lift.
  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
  • There is step free access throughout the Lingerie aisle(s).
  • There is a/are ramp(s) within the Lingerie aisle(s).
• Accessible Fitting Room(s) View
  • There is/are 10 fitting room(s) in total within Lingerie, 1 of which is an accessible fitting room.
  • There is ramped/sloped access to the accessible fitting room(s).
  • There is a clear accessible route to the accessible fitting room(s).
  • There is a curtain opening to access the accessible fitting room(s).
  • The clear width of the opening is 100cm.
  • The dimensions of the accessible fitting room(s) are 155cm x 200cm.
  • There is clear manoeuvring space in the accessible fitting room(s).
  • There is a/are wall mounted rail(s) in the accessible fitting room(s).
  • There is a drop down rail in the accessible fitting room(s).
  • There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 30cm from the floor.
  • There is a/are coat hook(s) in the accessible fitting room(s), 100cm from the floor.
  • There is a functional emergency alarm in the accessible fitting room(s).
  • There is a drop down/tip up chair in the accessible fitting room(s).
  • The height of the chair from the floor is 48cm.
  • There is not an assistance bell in the accessible fitting room(s).
• Standard Fitting Room(s) View
  • There is/are 9 standard fitting room(s) within Lingerie.
  • There is ramped/sloped access to the standard fitting room(s).
  • There is a clear accessible route to the standard fitting room(s).
  • There is a chair/stool/changing bench in the standard fitting room(s).
• Comments View
  • There are 3 are double size fitting rooms with a privacy curtain for bra fitting.

You are on Step(s) (Lingerie). Skip to the next section.

Step(s) (Lingerie)

• There is/are 2 step(s) to access the Lingerie department.
• The step(s) is/are located on the first floor, to the right of the store as you exit the lift.
• The step(s) is/are clearly marked.
• The height of the step(s) is/are 15cm.
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides going up.

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• Comments View
  • There are 2 sets of similar steps in this area.

You are on Ramp(s) or Slope(s) (Lingerie Fitting Rooms). Skip to the next section.

Ramp(s) or Slope(s) (Lingerie Fitting Rooms)

• There is a/are slight ramp(s)/slope(s) to access the Lingerie department fitting rooms.
• The ramp(s)/slope(s) is/are located on the first floor, to the left of the store as you exit the lift.
• There is a/are handrail(s) at the ramp/slope.
• The handrail(s) is/are on both sides going up.

You are on Babywear/Kidswear. Skip to the next section.

Babywear/Kidswear

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• Babywear/Kidswear View
  • Babywear/Kidswear is located on the first floor, to the left of the store as you exit the lift.
  • There is ramped/sloped access to Babywear/Kidswear.
  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
  • There is step free access throughout the Babywear/Kidswear aisle(s).

You are on Ramp(s) or Slope(s) (Babywear/Kidswear). Skip to the next section.

Ramp(s) or Slope(s) (Babywear/Kidswear)

• There is a/are slight ramp(s)/slope(s) to access the Babywear/Kidswear department.
• The ramp(s)/slope(s) is/are located on the first floor, to the left of the store as you exit the lift.

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• Comments View
  • There are 2 similar ramps in this area.
  • The ramp surveyed was the ramp closest to the lift (shown in photographs 1 and 2).

You are on Menswear. Skip to the next section.

Menswear

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• Menswear View
  • Menswear is located on the second floor, ahead as you exit the lift.
  • There is step free access to Menswear, via lift.
  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
  • There is step free access throughout the Menswear aisle(s).
• Till(s)/Counter(s) View
  • There is step free access to the Menswear till(s)/counter(s), via lift.
  • There is a clear accessible route to the Menswear till(s)/counter(s).
  • The nearest Menswear till(s)/counter(s) is/are approximately 30m from the lift.
  • The height of the Menswear till(s)/counter(s) is/are 95cm.
  • There is not a hearing assistance system at the till(s)/counter(s).
  • There are windows, TVs, glazed screens or mirrors behind the till(s)/counter(s) which could adversely affect the ability of someone to lip read.
  • The till(s)/counter(s) is/are not placed in front of a background which is patterned.
• Accessible Fitting Room(s) View
  • There is/are 5 fitting room(s) in total within Menswear, 1 of which is an accessible fitting room.
  • There is step free access to the accessible fitting room(s), via lift.
  • There is a clear accessible route to the accessible fitting room(s).
  • There is a curtain opening to access the accessible fitting room(s).
  • The clear width of the opening is 100cm.
  • The dimensions of the accessible fitting room(s) are 225cm x 235cm.
  • There is clear manoeuvring space in the accessible fitting room(s).
  • There is a/are wall mounted rail(s) in the accessible fitting room(s).
  • There is a drop down rail in the accessible fitting room(s).
  • There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 14cm from the floor.
  • There is a/are coat hook(s) in the accessible fitting room(s), 160cm from the floor.
  • There is a functional emergency alarm in the accessible fitting room(s).
  • There is a drop down/tip up chair in the accessible fitting room(s).
  • The height of the chair from the floor is 48cm.
  • There is not an assistance bell in the accessible fitting room(s).
• Standard Fitting Room(s) View
  • There is/are 4 standard fitting room(s) within Menswear.
  • There is step free access to the standard fitting room(s), via lift.
  • There is a clear accessible route to the standard fitting room(s).
  • There is a chair/stool/changing bench in the standard fitting room(s).
• Comments View
  • There is a lift to overcome the steps to access the male changing rooms.

You are on Step(s) (Menswear Suits and Fitting Rooms). Skip to the next section.

Step(s) (Menswear Suits and Fitting Rooms)

• There is/are 5 step(s) to access the Menswear department suits and fitting rooms.
• The step(s) is/are located on the first floor, to the right of the store as you exit the lift.
• The step(s) is/are clearly marked.
• The height of the step(s) is/are 16cm.
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides going up.

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• Comments View
  • There are 3 sets of similar steps leading to this area.
  • The steps nearest to the lift are shown in photographs 1 and 2.
  • The left main lift can be used to access the Menswear Suits and Fitting Rooms.

You are on Café (Roof Top Café - Third Floor). Skip to the next section.

Café (Roof Top Café - Third Floor)

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• Location and Access View
  • The Café is located on the third floor, ahead as you exit the lift.
  • There is step free access to the Café, via lift.
  • There is a clear accessible route to the Café.
  • There is step free access throughout the Café.
• Counter View
  • Food and/or drink(s) is/are ordered from the service counter.
  • Food and/or drinks can be brought to the table.
  • The height of the service counter is 85cm.
• Tables and Seating View
  • There is not a priority table for wheelchair users.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 3m from the Café entrance/opening.
  • The distance between the floor and the lowest dining table is 67cm.
  • The distance between the floor and the highest dining table is 74cm.
  • There is clear manoeuvring space throughout the Café.
• Menus and Services View
  • Menus are available on the wall.
  • The Café has a menu board.
  • Hand held large print menus are available on request.
  • Menus are clearly written.
  • Menus are presented in good contrasting colours.
  • Drinking straws are available.
  • Two handle cups are not available.
  • The Café does play background music.
  • WiFi is available in the Café.
  • Access to the additional seating area is via a single, heavy, door which opens both ways.

You are on Parent and Baby Room (Second Floor). Skip to the next section.

Parent and Baby Room (Second Floor)

• There is a parent and baby room in the store.
• The parent and baby room is located on the second floor, to the left of the store as you exit the lift.
• There is step free access into the parent and baby room, via lift.
• There is a clear accessible route to the parent and baby room.
• The parent and baby room is approximately 30m from the lift.
• Staff do not need to be notified for use of the room.
• The height of the baby change table/bench once extended and in use is 92cm.
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 92cm.
• There is a/are chair(s) in the parent and baby room.
• There is a chair with armrests on both sides.
• There is a toilet in the parent and baby room.

You are on Accessible Toilet(s) (Second Floor. Right Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Second Floor. Right Hand Transfer)

• There is an accessible toilet in the store.

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• Location of and Access to the Accessible Toilet View
  • The accessible toilet is unisex.
  • The accessible toilet is located on the second floor, to the left of the store as you exit the lift.
  • There is step free access into the accessible toilet, via lift.
  • There is a clear accessible route to the accessible toilet.
  • The accessible toilet is approximately 30m from the lift.
• Features and Dimensions of the Accessible Toilet View
  • Staff do not need to be notified for use of the accessible toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The door opens towards you (pull).
  • The width of the door opening is 85cm.
  • The door is locked by a lever twist.
  • The dimensions of the accessible toilet are 205cm x 230cm.
  • There is clear manoeuvring space in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 140cm.
  • There is a drop down rail on the transfer side.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a functional emergency alarm, but the pull cord is out of reach (10cm+ from the floor).
  • There are disposal facilities in the accessible toilet.
  • There are coat hooks in the accessible toilet at 100cm and 136cm from the floor.
• Position of Fixtures in the Accessible Toilet View
  • There is a/are wall mounted rail(s).
  • As you face the toilet the wall mounted grab rail(s) is/are on both sides.
  • There is a shelf or equivalent flat surface in the accessible toilet (includes toilet cistern).
  • The shelf or equivalent flat surface is within 95cm of the floor.
  • There is a mirror in the accessible toilet, the bottom edge of the mirror is 75cm from the floor.
  • The height of the toilet seat above floor level is 48cm.
  • The toilet has a cistern.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached when seated on the toilet.
  • The height of the toilet roll holder is 105cm.
  • There is a wash basin.
  • The wash basin can be reached when seated on the toilet.
  • The height of the wash basin is 72cm.
  • The tap type is lever. It is a mixer tap.
  • The tap(s) can be reached when seated on the toilet.
  • The distance from the nearest tap(s) to the toilet seat is 70cm.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached when seated on the toilet.
  • The height of the soap dispenser is 105cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The height of the hand dryer is 100cm.
• Colour Contrast in the Accessible Toilet View
  • There is a colour contrast between the external door and wall.
  • There is a colour contrast between internal door and wall.
  • There is a colour contrast between the grab rail(s) on the right and wall.
  • There is a colour contrast between the grab rail(s) on the left and wall.
  • There is a colour contrast between the drop down rail and wall.
  • There is a colour contrast between the walls and floor.

You are on Accessible Toilet(s) (Third Floor). Skip to the next section.

Accessible Toilet(s) (Third Floor)

• There is an accessible toilet in the store.

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• Location of and Access to the Accessible Toilet View
  • The accessible toilet is unisex.
  • The accessible toilet is located on the third floor, to the left of the store as you exit the lift.
  • There is step free access into the accessible toilet, via lift.
  • There is a clear accessible route to the accessible toilet.
  • The accessible toilet is approximately 6m from the lift.
• Features and Dimensions of the Accessible Toilet View
  • Staff do not need to be notified for use of the accessible toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The door opens towards you (pull).
  • The width of the door opening is 87cm.
  • The door is locked by a twist lock.
  • The dimensions of the accessible toilet are 165cm x 290cm.
  • There is clear manoeuvring space in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 98cm.
  • There is a drop down rail on the transfer side.
  • There is not a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a functional emergency alarm, but the pull cord is out of reach (10cm+ from the floor).
  • There are disposal facilities in the accessible toilet.
  • There is a coat hook in the accessible toilet, 165cm from the floor.
• Position of Fixtures in the Accessible Toilet View
  • There is a/are wall mounted rail(s).
  • As you face the toilet the wall mounted grab rail(s) is/are on both sides.
  • There is a shelf or equivalent flat surface in the accessible toilet (includes toilet cistern).
  • The shelf or equivalent flat surface is within 95cm of the floor.
  • There is a mirror in the accessible toilet, the bottom edge of the mirror is 76cm from the floor.
  • The height of the toilet seat above floor level is 48cm.
  • The toilet has a cistern.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached when seated on the toilet.
  • The height of the toilet roll holder is 100cm.
  • There is a wash basin.
  • The wash basin can be reached when seated on the toilet.
  • The height of the wash basin is 72cm.
  • The tap type is lever. It is a mixer tap.
  • The tap(s) can be reached when seated on the toilet.
  • The distance from the nearest tap(s) to the toilet seat is 60cm.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached when seated on the toilet.
  • The height of the soap dispenser is 100cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The height of the hand dryer is 90cm.
• Colour Contrast in the Accessible Toilet View
  • There is a colour contrast between the external door and wall.
  • There is a colour contrast between internal door and wall.
  • There is a colour contrast between the grab rail(s) on the right and wall.
  • There is a colour contrast between the grab rail(s) on the left and wall.
  • There is a colour contrast between the drop down rail and wall.
  • There is a colour contrast between the walls and floor.
• Baby Change Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • The height of the baby change table/bench once extended and in use is 83cm.

You are on Standard Toilet(s) (Second Floor). Skip to the next section.

Standard Toilet(s) (Second Floor)

• There is a/are standard female and male toilet(s) in the store.

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• Standard Female and Male Toilet(s) View
  • The female and male toilet(s) is/are located on the second floor, to the left of the store as you exit the lift.
  • There is ramped or stepped access to all of the standard female and male toilet(s).
  • There is a clear accessible route to all of the standard female and male toilet(s).
  • There is not an ambulant cubicle, with a minimum manoeuvring space of 45cm x 45cm and handrails on both sides.
• Comments View
  • There is a lowered urinal in the men's toilets with vertical grab rails on either side.

You are on Step(s) (Standard Toilets - Second Floor). Skip to the next section.

Step(s) (Standard Toilets - Second Floor)

• There is/are 12 step(s) to access the standard toilets.
• The step(s) is/are located on the second floor, to the left of the store as you exit the lift.
• The step(s) is/are clearly marked.
• The height of the step(s) is/are 18cm.
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides going up.

You are on Standard Toilet(s) (Third Floor). Skip to the next section.

Standard Toilet(s) (Third Floor)

• There is a/are standard female and male toilet(s) in the store.

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• Standard Female and Male Toilet(s) View
  • The female and male toilet(s) is/are located on the third floor, to the left of the store as you exit the lift.
  • There is step free access via lift, to all of the standard female and male toilet(s).
  • There is a clear accessible route to all of the standard female and male toilet(s).
  • There is not an ambulant cubicle, with a minimum manoeuvring space of 45cm x 45cm and handrails on both sides.

You are on Additional Information. Skip to the next section.

Additional Information

• Staff undertake regular internal awareness training.
• There is not a member of staff trained in British Sign Language.
• There is not a member of staff trained in Irish Sign Language.
• There is a member of staff available to provide assistance.
• There is not a home delivery service available from the store.

You are on Sunflower Lanyard Scheme. Skip to the next section.

Sunflower Lanyard Scheme

• This store is part of the Sunflower Lanyard Scheme.
• The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.