Marks and Spencer Dorchester

48 South Street, Dorchester, Dorset DT1 1DQ

01305 263 065

www.marksandspencer.com

Guide Last Updated: 08/09/2017

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Access Guide

  • There is a bus stop within approximately 150m of the store.

  • The nearest train station is Dorchester West.

  • The store does not have its own car park.

  • There is a public car park within approximately 200m of the store.

  • The public parking facilities are located on Trinity Street.

  • Standard on street parking is available (within approximately 50m of the store).

  • There is step free access on the approach to the store.

  • The surface of the approach is block paving.

  • This information is for the entrance located on South Street.

  • There is step free access at this entrance.

  • The main door(s) open(s) automatically.

  • The door(s) is/are double.

  • The width of the door opening is 120cm (3ft 11in).

  • There is step free access on the approach to the store.

  • The surface of the approach is stone/concrete tiles and block paving.

  • This information is for the entrance located on Trinity Street.

  • There is stepped access at this entrance.

  • The step(s) is/are located in front of the first set of doors and between the first and second set of doors.

  • There is/are 15+ step(s) to access the store.

  • The step(s) is/are clearly marked.

  • The height of the step(s) is/are 15cm.

  • There is a/are handrail(s) at the step(s).

  • The handrail(s) is/are on both sides going up.

  • The main door(s) open(s) towards you (pull).

  • The door(s) is/are double.

  • The width of the door opening is 140cm (4ft 7in).

  • There is a second set of doors at this entrance.

  • The second set of doors open towards you (pull).

  • The second set of doors are double.

  • The width of the door opening is 150cm (4ft 11in).

  • There is step free access throughout the store.

  • The store does not play background music.

  • There is a/are fixed hearing assistance system(s) in the store.

  • The hearing assistance system(s) is/are located at the till/counter.

  • There is not a cash machine in the store.

  • Trolleys designed for the use of wheelchair users are not available.

  • There is an Order and Collect service in the store.

  • Customers can obtain online Order and Collect items from the till/counter.

  • The store sells a limited amount of products relating to the following department(s); Beauty.

  • The till/counter is located to the right as you enter the South Street entrance, next to the Menswear department.

  • There is step free access to the till/counter.

  • There is a clear accessible route to the till/counter.

  • The till/counter is approximately 18m from the South Street entrance.

  • The height of the till/counter is 94cm.

  • There is a hearing assistance system at the till/counter.

  • Womenswear is located to the left as you enter the South Street entrance.

  • There is step free access to Womenswear.

  • There is limited room to manoeuvre within the aisles.

  • There is step free access throughout the Womenswear aisle(s).

  • Lingerie is located to the right as you enter the South Street entrance.

  • There is step free access to Lingerie.

  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.

  • There is step free access throughout the Lingerie aisle(s).

  • Menswear is located to the right as you enter the South Street entrance.

  • There is step free access to Menswear.

  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.

  • The accessible fitting room(s) is/are located to the left as you enter the South Street entrance, opposite the till/counter.

  • There are 3 fitting rooms in total within the store, 1 of which is an accessible fitting room.

  • There is step free access to the accessible fitting room(s).

  • There is a clear accessible route to the accessible fitting room(s).

  • There is a curtain opening to access the accessible fitting room(s).

  • The clear width of the opening is 100cm.

  • The dimensions of the accessible fitting room(s) are 200cm x 250cm.

  • There is clear manoeuvring space in the accessible fitting room(s).

  • There is a/are wall mounted rail(s) in the accessible fitting room(s).

  • There is a dropdown rail in the accessible fitting room(s).

  • There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 9cm from the floor.

  • There is a/are coat hook(s) in the accessible fitting room(s), 105cm from the floor.

  • There is a functional emergency alarm in the accessible fitting room(s).

  • There is a drop down/tip up chair in the accessible fitting room(s).

  • The height of the chair from the floor is 47cm.

  • There is not an assistance bell in the accessible fitting room(s).

  • The standard fitting room(s) is/are located to the left as you enter the South Street entrance, opposite the till/counter.

  • There is/are 2 standard fitting room(s) within the store.

  • There is step free access to the standard fitting room(s).

  • There is a clear accessible route to the standard fitting room(s).

  • There is a chair/stool/changing bench in the standard fitting room(s).

  • The Food Hall is located to the rear of the store as you enter the South Street entrance.

  • There is step free access to the Food Hall.

  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.

  • There is step free access throughout the Food Hall aisle(s).

  • There is not a food information counter.

  • There is a/are checkout(s) and high activity till(s) in the Food Hall.

  • The height of the checkout(s) is/are 94cm.

  • The height of the high activity till(s) is/are 89cm.

  • The height of the lowered section of the high activity till(s) is 69cm.

  • There is not an accessible toilet available within the store.

  • There are no standard toilets in the store.

  • Staff undertake regular internal awareness training.

  • There is not a member of staff trained in British Sign Language.

  • There is not a home delivery service available from the store.