Marks and Spencer Chesser Avenue Edinburgh Simply Food

Edinburgh West Retail Park, Chesser Avenue, Edinburgh EH14 1RA

0131 203 3189

www.marksandspencer.com

Guide Last Updated: 16/08/2017

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Access Guide

  • There is a bus stop within approximately 150m of the store.

  • The nearest train station is Slateford.

  • The store does not have its own car park.

  • The store shares a car park/parking facilities.

  • Clearly marked/signposted designated Blue Badge parking bays are available.

  • Clearly marked/signposted parent and child parking bays are available.

  • There is step free access on the approach to the store.

  • The surface of the approach is block paving.

  • There is a/are fixed bollard(s) on the approach to the store.

  • This information is for the entrance located at the front of the store.

  • There is step free access at this entrance.

  • The main door(s) open(s) automatically.

  • The door(s) is/are double.

  • The width of the door opening is 187cm (6ft 2in).

  • There is a second set of doors at this entrance.

  • The second set of doors open automatically.

  • The second set of doors are double.

  • The width of the door opening is 162cm (5ft 4in).

  • There is step free access throughout the store.

  • The store does not play background music.

  • There is a/are fixed hearing assistance system(s) in the store.

  • The hearing assistance system(s) is/are located at the food information counter and in the Café.

  • There is not a cash machine in the store.

  • There is a/are wheelchair(s) available to borrow.

  • Trolleys designed for the use of wheelchair users are available.

  • There is an Order and Collect service in the store.

  • Customers can obtain online Order and Collect items from the food information counter.

  • The Food Hall is located ahead as you enter.

  • There is step free access to the Food Hall.

  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.

  • There is step free access throughout the Food Hall aisle(s).

  • There is a food information counter.

  • There is step free access to the food information counter.

  • There is a clear accessible route to the food information counter.

  • The height of the food information counter is 94cm.

  • The height of the lowered section of the counter is 75cm.

  • There is a hearing assistance system at the counter.

  • There is a/are checkout(s) and self service till(s) (Scott tills) in the Food Hall.

  • The height of the checkout(s) is/are 94cm.

  • Staff can provide assistance with using the self service till(s) (Scott tills).

  • The Café is located to the left as you enter the store.

  • There is step free access to the Café.

  • There is a clear accessible route to the Café.

  • There is step free access throughout the Café.

  • Food and/or drink(s) is/are ordered from the service counter.

  • Food and/or drinks can be brought to the table.

  • The height of the service counter is 92cm.

  • There is a priority table for wheelchair users.

  • No tables are permanently fixed.

  • No chairs are permanently fixed.

  • Some chairs have armrests.

  • The nearest table is approximately 1m from the Café entrance/opening.

  • The distance between the floor and the dining tables is 69cm.

  • There is clear manoeuvring space throughout the Café.

  • Menus are available on the wall.

  • Hand held large print menus are available on request.

  • Menus are clearly written.

  • Menus are presented in good contrasting colours.

  • Drinking straws are available.

  • Two handle cups are available on request.

  • The Café does not play background music.

  • WiFi is available in the Café.

  • There is an accessible toilet in the store.

  • The accessible toilet is unisex.

  • The accessible toilet is located to the rear left of the store.

  • There is step free access to the accessible toilet.

  • There is a clear accessible route to the accessible toilet.

  • The accessible toilet is approximately 20m from the entrance.

  • Staff do not need to be notified for use of the accessible toilet.

  • A key is not required for the accessible toilet.

  • There is pictorial signage on or near the toilet door.

  • The door opens towards you (pull).

  • The width of the door opening is 87cm.

  • The door is locked by a locking handle.

  • The dimensions of the accessible toilet are 194cm x 250cm.

  • There is clear manoeuvring space in the accessible toilet.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 126cm.

  • There is a drop down rail on the transfer side.

  • There is not a flush on the transfer side.

  • There is a spatula type lever flush.

  • There is a functional emergency alarm, but the pull cord is out of reach (10cm+ from the floor).

  • There are disposal facilities in the accessible toilet.

  • There is not a coat hook in the accessible toilet.

  • There is a/are wall mounted rail(s).

  • As you face the toilet the wall mounted grab rail(s) is/are on both sides.

  • There is a shelf or equivalent flat surface in the accessible toilet (includes toilet cistern).

  • The shelf or equivalent flat surface is within 95cm of the floor.

  • There is a mirror in the accessible toilet, the bottom edge of the mirror is 62cm from the floor.

  • The height of the toilet seat above floor level is 49cm.

  • The toilet has a cistern.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached when seated on the toilet.

  • The height of the toilet roll holder is 88cm.

  • There is a wash basin.

  • The wash basin can be reached when seated on the toilet.

  • The height of the wash basin is 75cm.

  • The tap type is lever. It is a mixer tap.

  • The tap(s) can be reached when seated on the toilet.

  • The distance from the nearest tap(s) to the toilet seat is 40cm.

  • There is a soap dispenser.

  • The soap dispenser can be reached when seated on the toilet.

  • The height of the soap dispenser is 111cm.

  • There is a towel dispenser.

  • The towel dispenser can be reached when seated on the toilet.

  • The height of the towel dispenser is 121cm.

  • There is not a hand dryer.

  • There is a colour contrast between the external door and wall.

  • There is a colour contrast between internal door and wall.

  • There is a colour contrast between the grab rail(s) on the right and wall.

  • There is a colour contrast between the grab rail(s) on the left and wall.

  • There is a colour contrast between the drop down rail and wall.

  • There is a colour contrast between the walls and floor.

  • There is a/are standard female and male toilet(s) in the store.

  • The female and male toilet(s) is/are located to the rear left of the store.

  • There is step free access to all of the standard female and male toilet(s).

  • There is a clear accessible route to all of the standard female and male toilet(s).

  • There is an ambulant cubicle, with a minimum manoeuvring space of 45cm x 45cm and handrails on both sides.

  • Baby changing facilities are available within the standard female and male toilet(s).

  • The height of the baby changing table/bench once extended and in use is 90cm.

  • Staff undertake regular internal awareness training.

  • There is not a member of staff trained in British Sign Language.

  • There is a member of staff available to provide assistance.

  • There is not a home delivery service available from the store.