Marks and Spencer Chatham Outlet

Unit 1-4, Dockside Outlet Centre, Maritime Way, Chatham, Kent ME4 3ED

01634 891 258

www.marksandspencer.com

Guide Last Updated: 26/09/2017

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Access Guide

  • There is a bus stop within approximately 150m of the store.

  • The nearest train station is Gillingham.

  • The store does not have its own car park.

  • The store shares a car park/parking facilities.

  • Clearly marked/signposted designated Blue Badge parking bays are available.

  • Clearly marked/signposted parent and child parking bays are not available.

  • There is a dropped kerb from the car park to the store.

  • The dropped kerb does have tactile paving.

  • There is step free access on the approach to the store.

  • The surface of the approach is block paving.

  • There is a/are fixed bollard(s) on the approach to the store.

  • This information is for the entrance located at the front of the store.

  • There is step free access at this entrance.

  • There is a small lip on the threshold of the entrance, with a height of 0.9cm - 3cm.

  • The main door(s) open(s) towards you (pull).

  • The door(s) is/are double.

  • The width of the door opening is 200cm (6ft 7in).

  • There is step free access throughout the store.

  • The store does play background music.

  • There is a/are fixed hearing assistance system(s) in the store.

  • The hearing assistance system(s) is/are located at the till/counter.

  • There is not a cash machine in the store.

  • Trolleys designed for the use of wheelchair users are not available.

  • There is not an Order and Collect service in the store.

  • The store sells a limited amount of products relating to the following department(s); Home and Beauty.

  • The till/counter is located to the rear of the store.

  • There is step free access to the till/counter.

  • There is a clear accessible route to the till/counter.

  • The till/counter is approximately 20m from the entrance.

  • The height of the till/counter is 94cm.

  • There is a hearing assistance system at the till/counter.

  • Womenswear is located ahead as you enter the store.

  • There is step free access to Womenswear.

  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.

  • There is step free access throughout the Womenswear aisle(s).

  • Menswear is located to the right as you enter the store.

  • There is step free access to Menswear.

  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.

  • There is step free access throughout the Menswear aisle(s).

  • Lingerie is located to the left as you enter the store.

  • There is step free access to Lingerie.

  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.

  • There is step free access throughout the Lingerie aisle(s).

  • Babywear/Kidswear is located to the rear right of the store.

  • There is step free access to Babywear/Kidswear.

  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.

  • There is step free access throughout the Babywear/Kidswear aisle(s).

  • The accessible fitting room(s) is/are located to the rear right of the store.

  • There are 6 fitting rooms in total within the store, 1 of which is an accessible fitting room.

  • There is step free access to the accessible fitting room(s).

  • There is a clear accessible route to the accessible fitting room(s).

  • There is a curtain opening to access the accessible fitting room(s).

  • The clear width of the opening is 105cm.

  • The dimensions of the accessible fitting room(s) are 160cm x 270cm.

  • There is clear manoeuvring space in the accessible fitting room(s).

  • There is a/are wall mounted rail(s) in the accessible fitting room(s).

  • There is a dropdown rail in the accessible fitting room(s).

  • There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 21cm from the floor.

  • There is a/are coat hook(s) in the accessible fitting room(s), 93cm from the floor.

  • There is not an emergency alarm in the accessible fitting room(s).

  • There is a drop down/tip up chair in the accessible fitting room(s).

  • The height of the chair from the floor is 48cm.

  • There is not an assistance bell in the accessible fitting room(s).

  • The standard fitting room(s) is/are located to the rear right of the store.

  • There is/are 5 standard fitting room(s) within the store.

  • There is step free access to the standard fitting room(s).

  • There is a clear accessible route to the standard fitting room(s).

  • There is a chair/stool/changing bench in the standard fitting room(s).

  • The Beauty department is located at the rear of the store, in front of the tills.

  • There is step free access to the Beauty department.

  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.

  • There is step free access throughout the Beauty department aisle(s).

  • The Home department is located in the rear right hand corner as you enter the store.

  • There is step free access to the Home department.

  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.

  • There is step free access throughout the Home department aisle(s).

  • There is not an accessible toilet in the store.

  • There are no standard toilets in the store.

  • There is an accessible toilet available within the shopping area.

  • Standard toilets are available within the shopping area.

  • Baby changing facilities are available within the shopping area.

  • Staff undertake regular internal awareness training.

  • There is not a member of staff trained in British Sign Language.

  • There is a member of staff available to provide assistance.

  • There is not a home delivery service available from the store.