Marks and Spencer Chancery Lane Simply Food

Heron House, 323-324 High Holborn, Holborn, London WC1V 7PD

020 7242 6538

www.marksandspencer.com

Guide Last Updated: 16/08/2017

Something changed?

Access Guide

  • There is a bus stop within approximately 150m of the store.

  • The nearest train station is Farringdon.

  • The nearest underground tube station/Metro station is Chancery Lane.

  • The nearest DLR station is Bank.

  • The store does not have its own car park.

  • There are no parking facilities available at the store.

  • There is step free access on the approach to the store.

  • The surface of the approach is stone/concrete tiles.

  • This information is for the entrance located on High Holborn.

  • There is step free access at this entrance.

  • There is ramped/sloped access at this entrance.

  • The ramp/slope is located immediately beyond the entrance.

  • The gradient of the ramp/slope is slight.

  • The main door(s) open(s) automatically.

  • The door(s) is/are double.

  • The width of the door opening is 178cm (5ft 10in).

  • There is step free access throughout the store.

  • The store does not play background music.

  • There is a/are fixed hearing assistance system(s) in the store.

  • The hearing assistance system(s) is/are located at the food information counter.

  • There is not a cash machine in the store.

  • Trolleys designed for the use of wheelchair users are not available.

  • There is an Order and Collect service in the store.

  • Customers can obtain online Order and Collect items from the food information counter.

  • The Food Hall is located ahead as you enter.

  • There is step free access to the Food Hall.

  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.

  • There is step free access throughout the Food Hall aisle(s).

  • There is a food information counter.

  • There is step free access to the food information counter.

  • There is a clear accessible route to the food information counter.

  • The height of the food information counter is 94cm.

  • There is a hearing assistance system at the counter.

  • There is a/are high activity till(s) and self service till(s) (Scott tills) in the Food Hall.

  • The height of the high activity till(s) is/are 83cm.

  • Staff can provide assistance with using the self service till(s) (Scott tills).

  • The Café is located to the rear left of the store.

  • There is step free access to the Café.

  • There is a clear accessible route to the Café.

  • There is step free access throughout the Café.

  • Food and/or drink(s) is/are ordered from the service counter.

  • The height of the service counter is 96cm.

  • The height of the lowered section of the service counter is 86cm.

  • Menus are available on the wall.

  • Hand held large print menus are available on request.

  • Menus are clearly written.

  • Menus are presented in good contrasting colours.

  • Drinking straws are available.

  • Two handle cups are not available.

  • The Café does not play background music.

  • WiFi is available in the Café.

  • There is not an accessible toilet in the store.

  • There are no standard toilets in the store.

  • Staff undertake regular internal awareness training.

  • There is not a member of staff trained in British Sign Language.

  • There is a member of staff available to provide assistance.

  • There is not a home delivery service available from the store.