Marks and Spencer Castleford

57 Carlton Street, Carlton Lanes, Castleford, West Yorkshire WF10 1AL

01977 557 272

www.marksandspencer.com

Guide Last Updated: 04/04/2017

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Access Guide

  • There is a bus stop within approximately 150m of the store.

  • The nearest train station is Castleford.

  • The store does not have its own car park.

  • Standard on street parking is available (within approximately 50m of the store).

  • There is step free access on the approach to the store.

  • The surface of the approach is block paving, which is uneven in places.

  • This information is for the entrance located on Carlton Street.

  • There is step free access at this entrance.

  • The main door(s) open(s) automatically.

  • The door(s) is/are double.

  • The width of the door opening is 117cm (3ft 10in).

  • The shopping centre is accessed by heavy manual double doors (150cm+) and a slight ramp at all entrances.

  • There is step free access on the approach to the store.

  • The surface of the approach is tiled.

  • This information is for the entrance located on Market Lane.

  • There is step free access at this entrance.

  • There is ramped/sloped access at this entrance.

  • The ramp/slope is located immediately beyond the second set of doors.

  • The gradient of the ramp/slope is steep.

  • There is a/are handrail(s) at the ramp/slope.

  • The handrail(s) is/are on the left going up.

  • The main door(s) open(s) towards you (pull).

  • The door(s) is/are double.

  • The width of the door opening is 148cm (4ft 10in).

  • There is a second set of doors at this entrance.

  • The second set of doors open towards you (pull).

  • The second set of doors are double.

  • The width of the door opening is 148cm (4ft 10in).

  • There is step free access throughout the store.

  • The store does not play background music.

  • There is a/are fixed hearing assistance system(s) in the store.

  • The hearing assistance system(s) is/are located at the till/counter.

  • There is not a cash machine in the store.

  • There is a/are wheelchair(s) available to borrow.

  • Trolleys designed for the use of wheelchair users are available.

  • There is an Order and Collect service in the store.

  • Customers can obtain online Order and Collect items from the Order and Collect counter.

  • The Order and Collect counter is located to the left as you enter the Carlton Street entrance, to the rear of the Womenswear department and next to the till/counter.

  • There is step free access to the Order and Collect counter.

  • There is a clear accessible route to the Order and Collect counter.

  • The Order and Collect counter is approximately 9m from the Carlton Street entrance.

  • The height of the Order and Collect counter is 90cm.

  • There is not a hearing assistance system at the counter.

  • The store sells a limited amount of products relating to the following department(s); Beauty.

  • The till/counter is located to the left as you enter the Carlton Street entrance, to the rear left of the Womenswear department.

  • There is step free access to the till/counter.

  • There is a clear accessible route to the till/counter.

  • The till/counter is approximately 7m from the Carlton Street entrance.

  • The height of the till/counter is 95cm.

  • There is a hearing assistance system at the till/counter.

  • Womenswear is located ahead as you enter the Carlton Street entrance.

  • There is step free access to Womenswear.

  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.

  • There is step free access throughout the Womenswear aisle(s).

  • Menswear is located in the centre of the store as you enter the Carlton Street entrance, between the Womenswear department and the food hall.

  • There is step free access to Menswear.

  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.

  • There is step free access throughout the Menswear aisle(s).

  • Lingerie is located in the centre of the store as you enter the Carlton Street entrance, between the Womenswear department and the food hall.

  • There is step free access to Lingerie.

  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.

  • There is step free access throughout the Lingerie aisle(s).

  • The Food Hall is located to the rear of the store as you enter the Carlton Street entrance.

  • There is step free access to the Food Hall.

  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.

  • There is step free access throughout the Food Hall aisle(s).

  • There is not a food information counter.

  • There is a/are checkout(s) in the Food Hall.

  • The height of the checkout(s) is/are 85cm.

  • There is not an accessible toilet available within the store.

  • There are no standard toilets in the store.

  • Staff undertake regular internal awareness training.

  • There is not a member of staff trained in British Sign Language.

  • There is a member of staff available to provide assistance.

  • There is not a home delivery service available from the store.