Marks and Spencer Canary Wharf Simply Food

Jubilee Place, 45 Bank Street, Canary Wharf, London E14 5NY

020 7513 2839

www.marksandspencer.com

Guide Last Updated: 26/09/2017

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Access Guide

  • There is a bus stop within approximately 150m of the store.

  • The nearest train station is Limehouse.

  • The nearest underground tube station/Metro station is Canary Wharf.

  • The nearest DLR station is Heron Quays.

  • The store does not have its own car park.

  • The store shares a car park/parking facilities.

  • Clearly marked/signposted designated Blue Badge parking bays are available.

  • Clearly marked/signposted parent and child parking bays are available.

  • Access into Jubilee Place is step free via lift from the car park.

  • There is step free access on the approach to the store.

  • The surface of the approach is vinyl.

  • This information is for the entrance located on mall level -1 of Jubilee Place.

  • There is step free access at this entrance.

  • The main door(s) open(s) away from you (push).

  • The door(s) is/are double.

  • The width of the door opening is 147cm (4ft 10in).

  • There is step free access throughout the store.

  • The store does not play background music.

  • There is a/are fixed hearing assistance system(s) in the store.

  • The hearing assistance system(s) is/are located at the food information counter.

  • There is not a cash machine in the store.

  • There is a/are wheelchair(s) available to borrow.

  • Trolleys designed for the use of wheelchair users are not available.

  • There is an Order and Collect service in the store.

  • Customers can obtain online Order and Collect items from the food information counter.

  • The Food Hall is located ahead as you enter.

  • There is step free access to the Food Hall.

  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.

  • There is step free access throughout the Food Hall aisle(s).

  • There is a browse and order hub within the Food Hall.

  • There is a food information counter.

  • There is step free access to the food information counter.

  • There is a clear accessible route to the food information counter.

  • The height of the food information counter is 94cm.

  • There is a hearing assistance system at the counter.

  • There is a/are checkout(s) and self service till(s) (Scott tills) in the Food Hall.

  • The height of the checkout(s) is/are 94cm.

  • Staff can provide assistance with using the self service till(s) (Scott tills).

  • The Café is located to the left as you enter the store.

  • There is step free access to the Café.

  • There is a clear accessible route to the Café.

  • There is step free access throughout the Café.

  • Food and/or drink(s) is/are ordered from the service counter.

  • Food and/or drinks can be brought to the table.

  • The height of the service counter is 90cm.

  • Some tables are permanently fixed.

  • No chairs are permanently fixed.

  • Some chairs have armrests.

  • The nearest table is approximately 4m from the Café entrance/opening.

  • The distance between the floor and the lowest dining table is 70cm.

  • The distance between the floor and the highest dining table is 103cm.

  • There is clear manoeuvring space to the service counter and to the outer tables and chairs.

  • Menus are available on the wall.

  • Hand held large print menus are available on request.

  • Menus are clearly written.

  • Menus are presented in good contrasting colours.

  • Drinking straws are available.

  • Two handle cups are not available.

  • The Café does not play background music.

  • WiFi is available in the Café.

  • There is an accessible toilet in the store.

  • The accessible toilet is unisex.

  • The accessible toilet is located to the rear right of the store.

  • There is step free access to the accessible toilet.

  • There is a clear accessible route to the accessible toilet.

  • The accessible toilet is approximately 26m from the entrance.

  • Staff do not need to be notified for use of the accessible toilet.

  • A key is not required for the accessible toilet.

  • There is pictorial and written signage on or near the toilet door.

  • The door opens towards you (pull).

  • The width of the door opening is 85cm.

  • The door is locked by a lever twist.

  • The dimensions of the accessible toilet are 168cm x 283cm.

  • There is clear manoeuvring space in the accessible toilet.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 105cm.

  • There is a drop down rail on the transfer side.

  • There is not a flush on the transfer side.

  • There is a functional emergency alarm.

  • There are disposable facilities in the accessible toilet.

  • There is not a coat hook in the accessible toilet.

  • There is a/are wall mounted rail(s).

  • As you face the toilet the wall mounted grab rail(s) is/are on both sides.

  • There is not a shelf or equivalent flat surface in the accessible toilet (includes toilet cistern).

  • There is a mirror in the accessible toilet, the bottom edge of the mirror is 74cm from the floor.

  • The height of the toilet seat above floor level is 40cm.

  • The toilet has a wall which acts as a backrest.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached when seated on the toilet.

  • The height of the toilet roll holder is 80cm.

  • There is a wash basin.

  • The wash basin can be reached when seated on the toilet.

  • The height of the wash basin is 71cm.

  • The tap type is lever. It is a mixer tap.

  • The tap(s) can be reached when seated on the toilet.

  • The distance from the nearest tap(s) to the toilet seat is 60cm.

  • There is a soap dispenser.

  • The soap dispenser cannot be reached when seated on the toilet.

  • The height of the soap dispenser is 105cm.

  • There is not a towel dispenser.

  • There is a hand dryer.

  • The height of the hand dryer is 76cm.

  • There is not a colour contrast between the external door and wall.

  • There is not a colour contrast between internal door and wall.

  • There is a colour contrast between the grab rail(s) on the right and wall.

  • There is a colour contrast between the grab rail(s) on the left and wall.

  • There is a colour contrast between the drop down rail and wall.

  • There is a colour contrast between the walls and floor.

  • Baby changing facilities are located within the accessible toilet.

  • The height of the baby change table/bench once extended and in use is 95cm.

  • There is a/are standard unisex toilet(s) in the store.

  • The unisex toilet(s) is/are located to the rear right of the store.

  • There is step free access to all of the standard unisex toilet(s).

  • There is a clear accessible route to all of the standard unisex toilet(s).

  • There is not an ambulant cubicle, with a minimum manoeuvring space of 45cm x 45cm and handrails on both sides.

  • Staff undertake regular internal awareness training.

  • There is not a member of staff trained in British Sign Language.

  • There is a member of staff available to provide assistance.

  • There is not a home delivery service available from the store.