Marks and Spencer Blackheath Simply Food

17 Stratheden Parade, Old Dover Road, Blackheath, London SE3 7SX

020 8293 3573

www.marksandspencer.com

Guide Last Updated: 04/04/2017

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Access Guide

  • There is a bus stop within approximately 150m of the store.

  • The nearest train station is Westcombe Park.

  • The nearest underground tube station/Metro station is North Greenwich.

  • The nearest DLR station is Greenwich.

  • The store has its own car park.

  • Parking is not free for all users.

  • Parking is free for Blue Badge holders.

  • Information is not provided at the entrance to the car park, to make it clear whether or not free parking is available to Blue Badge holders.

  • The car park is located at the side and rear of the store.

  • The car park type is open air/surface.

  • Parking spaces for Blue Badge holders do not need to be booked in advance.

  • There is/are 2 designated parking bay(s) within the car park.

  • Designated parking bays are clearly marked/signposted.

  • The dimensions of the designated parking bay(s) are 440cm x 485cm (14ft 5in x 15ft 11in).

  • The nearest designated bay is 10m (10yd 2ft) from the Old Dover Road entrance.

  • The furthest designated bay is 14m (15yd 11in) from the Old Dover Road entrance.

  • Clearly marked/signposted parent and child parking bays are available.

  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.

  • Assistance may be required because there is/are slopes/ramps.

  • The car park surface is tarmac.

  • There is a dropped kerb from the car park to the store.

  • The dropped kerb does not have tactile paving.

  • Customers have to cross a road between the car park and the store.

  • The car park does not have a height restriction barrier.

  • There is step free access on the approach to the store.

  • The surface of the approach is stone/concrete tiles and block paving.

  • This information is for the entrance located on Old Dover Road.

  • There is step free access at this entrance.

  • There is a small lip on the threshold of the entrance, with a height of 0.9cm - 3cm.

  • The main door(s) open(s) automatically.

  • The door(s) is/are double.

  • The width of the door opening is 140cm (4ft 7in).

  • There is step free access on the approach to the store.

  • There is a slight slope on the approach to the store.

  • The surface of the approach is tarmac.

  • There is a/are fixed bollard(s) on the approach to the store.

  • This information is for the entrance located in the car park, off Old Dover Road.

  • There is step free access at this entrance.

  • There is ramped/sloped access at this entrance.

  • The ramp/slope is located in front of the entrance.

  • The gradient of the ramp/slope is slight.

  • There is a small lip on the threshold of the entrance, with a height of 0.9cm - 3cm.

  • The main door(s) open(s) automatically.

  • The door(s) is/are double.

  • The width of the door opening is 86cm (2ft 10in).

  • There is step free access throughout the store.

  • The store does not play background music.

  • There is a/are fixed hearing assistance system(s) in the store.

  • The hearing assistance system(s) is/are located at the food information counter.

  • There is not a cash machine in the store.

  • Trolleys designed for the use of wheelchair users are not available.

  • There is an Order and Collect service in the store.

  • Customers can obtain online Order and Collect items from the food information counter.

  • The Food Hall is located ahead as you enter.

  • There is step free access to the Food Hall.

  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.

  • There is step free access throughout the Food Hall aisle(s).

  • There is a food information counter.

  • There is step free access to the food information counter.

  • There is a clear accessible route to the food information counter.

  • The height of the food information counter is 94cm.

  • There is a hearing assistance system at the counter.

  • There is a/are checkout(s), high activity till(s) and self service till(s) (Scott tills) in the Food Hall.

  • The height of the checkout(s) is/are 94cm.

  • The height of the high activity till(s) is/are 89cm.

  • The height of the lowered section of the high activity till(s) is 69cm.

  • Staff can provide assistance with using the self service till(s) (Scott tills).

  • There is not an accessible toilet in the store.

  • There are no standard toilets in the store.

  • Staff undertake regular internal awareness training.

  • There is not a member of staff trained in British Sign Language.

  • There is a member of staff available to provide assistance.

  • There is not a home delivery service available from the store.