Marks and Spencer Bayswater Simply Food

Whiteleys of Bayswater, Queensway, London W2 4YT

020 7229 9515

www.marksandspencer.com

Guide Last Updated: 25/09/2017

Something changed?

Access Guide

  • There is a bus stop within approximately 150m of the store.

  • The nearest train station is Paddington.

  • The nearest underground tube station/Metro station is Bayswater.

  • The store does not have its own car park.

  • The store shares a car park/parking facilities.

  • Clearly marked/signposted designated Blue Badge parking bays are available.

  • Clearly marked/signposted parent and child parking bays are available.

  • There is step free access on the approach to the store.

  • The surface of the approach is tarmac.

  • This information is for the entrance located on the rooftop car park.

  • There is step free access at this entrance.

  • There is ramped/sloped access at this entrance.

  • The ramp/slope is located in front of the entrance.

  • The gradient of the ramp/slope is slight.

  • The width of the ramp is 120cm.

  • The main door(s) open(s) towards you (pull).

  • The door(s) is/are single.

  • The width of the door opening is 120cm (3ft 11in).

  • There is a standard lift to access the store.

  • The lift is located immediately beyond the entrance.

  • There is step free access to the lift.

  • There is a clear accessible route to the lift.

  • The lift is approximately 2m from the Whiteleys of Bayswater Car Park entrance.

  • The clear door width is 140cm.

  • The dimensions of the lift are 175cm x 240cm.

  • There is a mirror to aid reversing out the lift.

  • There are not separate entry and exit doors in the lift.

  • The lift has a visual floor indicator.

  • The lift has an audible announcer.

  • The lift has a hearing assistance alarm system.

  • The height of the lift controls are between 110cm and 120cm.

  • The lift controls have tactile markings.

  • The lift controls have Braille markings.

  • There is an/are additional lift(s) in the store which has/have similar details.

  • The additional lift(s) is/are located immediately beyond the entrance.

  • Access into Whiteleys of Bayswater is via double width automatic doors with step free ramped access.

  • There is step free access on the approach to the store.

  • The surface of the approach is tiled.

  • This information is for the entrance located in Whiteleys Of Bayswater.

  • There is step free access at this entrance.

  • There are no doors at this entrance.

  • There are fixed barriers/security barriers at this entrance.

  • The minimum width between the fixed barriers/security barriers is 240cm.

  • There is step free access throughout the store.

  • The store does not play background music.

  • There is a/are fixed hearing assistance system(s) in the store.

  • The hearing assistance system(s) is/are located at the food information counter, at the Order & Collect counter and at the till/counter.

  • There is a cash machine in the store.

  • Trolleys designed for the use of wheelchair users are available.

  • There is an Order and Collect service in the store.

  • Customers can obtain online Order and Collect items from the Order and Collect counter.

  • The Order and Collect counter is located to the far side of the store as you enter the Whiteleys of Bayswater entrance.

  • There is step free access to the Order and Collect counter.

  • There is a clear accessible route to the Order and Collect counter.

  • The Order and Collect counter is approximately 35m from the Whiteleys of Bayswater entrance.

  • The height of the Order and Collect counter is 93cm.

  • There is a hearing assistance system at the counter.

  • The store sells a limited amount of products relating to the following department(s); Beauty.

  • The Food Hall is located ahead as you enter the Whiteleys of Bayswater entrance.

  • There is step free access to the Food Hall.

  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.

  • There is step free access throughout the Food Hall aisle(s).

  • There is a food information counter.

  • There is step free access to the food information counter.

  • There is a clear accessible route to the food information counter.

  • The height of the food information counter is 94cm.

  • There is a hearing assistance system at the counter.

  • There is a/are checkout(s), high activity till(s) and self service till(s) (Scott tills) in the Food Hall.

  • The height of the checkout(s) is/are 94cm.

  • The height of the high activity till(s) is/are 89cm.

  • The height of the lowered section of the high activity till(s) is 69cm.

  • Staff can provide assistance with using the self service till(s) (Scott tills).

  • The till/counter is located to the far side of the store as you enter the Whiteleys of Bayswater entrance.

  • There is step free access to the till/counter.

  • There is a clear accessible route to the till/counter.

  • The till/counter is approximately 25m from the Whiteleys of Bayswater entrance.

  • The height of the till/counter is 93cm.

  • There is a hearing assistance system at the till/counter.

  • Womenswear is located in the centre of the store as you enter the Whiteleys of Bayswater entrance.

  • There is step free access to Womenswear.

  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.

  • There is step free access throughout the Womenswear aisle(s).

  • Menswear is located to the far right of the store as you enter the Whiteleys of Bayswater entrance.

  • There is step free access to Menswear.

  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.

  • There is step free access throughout the Menswear aisle(s).

  • Lingerie is located in the centre of the store as you enter the Whiteleys of Bayswater entrance, to the rear left of the Food hall.

  • There is step free access to Lingerie.

  • There is limited room to manoeuvre within the aisles.

  • There is step free access throughout the Lingerie aisle(s).

  • Babywear/Kidswear is located to the rear left of the store as you enter the Whiteleys of Bayswater entrance.

  • There is step free access to Babywear/Kidswear.

  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.

  • There is step free access throughout the Babywear/Kidswear aisle(s).

  • The accessible fitting room(s) is/are located to the far side of the store as you enter the Whiteleys of Bayswater entrance.

  • There is/are 4 fitting room(s) in total within the store, 1 of which is an accessible fitting room.

  • There is step free access to the accessible fitting room(s).

  • There is a clear accessible route to the accessible fitting room(s).

  • There is a curtain opening to access the accessible fitting room(s).

  • The clear width of the opening is 129cm.

  • The dimensions of the accessible fitting room(s) are 120cm x 200cm.

  • There is not clear manoeuvring space in the accessible fitting room(s), due to the dimensions.

  • There is a/are wall mounted rail(s) in the accessible fitting room(s).

  • There is a dropdown rail in the accessible fitting room(s).

  • There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 62cm from the floor.

  • There is a/are coat hook(s) in the accessible fitting room(s), 110cm from the floor.

  • There is a functional emergency alarm, but the pull cord is out of reach (10cm+ from the floor).

  • There is a drop down/tip up chair in the accessible fitting room(s).

  • The height of the chair from the floor is 47cm.

  • There is an assistance bell, but it was not functional at the time of the survey.

  • The height of the assistance bell from the floor is 90cm.

  • The standard fitting room(s) is/are located to the far side of the store as you enter the Whiteleys of Bayswater entrance.

  • There is/are 3 standard fitting room(s) within the store.

  • There is step free access to the standard fitting room(s).

  • There is a clear accessible route to the standard fitting room(s).

  • There is not a chair/stool/changing bench in the standard fitting room(s).

  • The Home department is located to the rear left of the store as you enter the Whiteleys of Bayswater entrance.

  • There is step free access to the Home department.

  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.

  • There is step free access throughout the Home department aisle(s).

  • There is not an accessible toilet in the store.

  • There are no standard toilets in the store.

  • There is an accessible toilet available within the shopping centre.

  • Standard toilets are available within the shopping centre.

  • Baby changing facilities are available within the shopping centre.

  • Staff undertake regular internal awareness training.

  • There is not a member of staff trained in British Sign Language.

  • There is a member of staff available to provide assistance.

  • There is not a home delivery service available from the store.