Marks and Spencer Bangor Northern Ireland

Unit 29, Bloomfield Shopping Centre, South Circular Road, Bangor, County Down BT19 7HB

028 9127 0674

www.marksandspencer.com

Guide Last Updated: 31/08/2017

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Access Guide

  • There is a bus stop within approximately 150m of the store.

  • The nearest train station is Bangor (Down).

  • The store does not have its own car park.

  • The store shares a car park/parking facilities.

  • Clearly marked/signposted designated Blue Badge parking bays are available.

  • Clearly marked/signposted parent and child parking bays are available.

  • There is a designated drop off point.

  • The drop off point is located at the front of the building.

  • There is a dropped kerb between the drop off point and the store.

  • There is step free access on the approach to the store.

  • The surface of the approach is block paving, which is uneven in places.

  • There is a/are fixed bollard(s) on the approach to the store.

  • This information is for the entrance located at the front of the building.

  • There is step free access at this entrance.

  • The main door(s) open(s) automatically.

  • The door(s) is/are double.

  • The width of the door opening is 189cm (6ft 2in).

  • There is a second set of doors at this entrance.

  • The second set of doors open automatically.

  • The second set of doors are double.

  • The width of the door opening is 188cm (6ft 2in).

  • There is step free access on the approach to the store.

  • The surface of the approach is block paving.

  • There is a/are fixed bollard(s) on the approach to the store.

  • This information is for the entrance located at the front of the building.

  • There is step free access at this entrance.

  • The main door(s) open(s) automatically.

  • The door(s) is/are double.

  • The width of the door opening is 196cm (6ft 5in).

  • There is a second set of doors at this entrance.

  • The second set of doors open automatically.

  • The second set of doors are double.

  • The width of the door opening is 195cm (6ft 5in).

  • There is step free access on the approach to the store.

  • The surface of the approach is tiled.

  • This information is for the entrance located in Bloomfield Shopping Centre.

  • There is step free access at this entrance.

  • There are no doors at this entrance.

  • There are fixed barriers/security barriers at this entrance.

  • The minimum width between the fixed barriers/security barriers is 230cm.

  • There is step free access throughout the store.

  • The store does not play background music.

  • There is a/are fixed hearing assistance system(s) in the store.

  • The hearing assistance system(s) is/are located at the Menswear counter, at the Womenswear counter, at the Home desk/counter, at the food information counter and at the Order & Collect counter.

  • There is a cash machine in the store.

  • There is a/are wheelchair(s) available to borrow.

  • Trolleys designed for the use of wheelchair users are available.

  • There is an Order and Collect service in the store.

  • Customers can obtain online Order and Collect items from the Order and Collect counter.

  • The Order and Collect counter is located to the rear of the store as you enter the Food hall entrance.

  • There is step free access to the Order and Collect counter.

  • There is a clear accessible route to the Order and Collect counter.

  • The Order and Collect counter is approximately 65m from the Food hall entrance.

  • The height of the Order and Collect counter is 95cm.

  • There is a hearing assistance system at the counter.

  • The Food Hall is located ahead as you enter the Food Hall entrance.

  • There is step free access to the Food Hall.

  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.

  • There is step free access throughout the Food Hall aisle(s).

  • There is a food information counter.

  • There is step free access to the food information counter.

  • There is a clear accessible route to the food information counter.

  • The height of the food information counter is 94cm.

  • There is a hearing assistance system at the counter.

  • There is a/are checkout(s) and high activity till(s) in the Food Hall.

  • The height of the checkout(s) is/are 94cm.

  • The height of the high activity till(s) is/are 89cm.

  • The height of the lowered section of the high activity till(s) is 69cm.

  • The Café is located to the left of the store as you enter the Food Hall entrance.

  • There is step free access to the Café.

  • There is a clear accessible route to the Café.

  • There is step free access throughout the Café.

  • Food and/or drink(s) is/are ordered from the service counter.

  • Food and/or drinks can be brought to the table.

  • The height of the service counter is 86cm.

  • No tables are permanently fixed.

  • Some chairs are permanently fixed.

  • Some chairs have armrests.

  • The nearest table is approximately 1m from the Café entrance/opening.

  • The distance between the floor and the dining tables is 69cm.

  • There is clear manoeuvring space throughout the Café.

  • Menus are available on the wall.

  • The Café has a menu board.

  • Hand held large print menus are available on request.

  • Menus are clearly written.

  • Menus are presented in good contrasting colours.

  • Drinking straws are available.

  • Two handle cups are available on request.

  • The Café does not play background music.

  • WiFi is available in the Café.

  • Womenswear is located to the right of the store as you enter the Food Hall entrance.

  • There is step free access to Womenswear.

  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.

  • There is step free access throughout the Womenswear aisle(s).

  • There is step free access to the Womenswear till(s)/counter(s).

  • There is a clear accessible route to the Womenswear till(s)/counter(s).

  • The nearest Womenswear till(s)/counter(s) is/are approximately 55m from the Food Hall entrance.

  • The height of the Womenswear till(s)/counter(s) is/are 95cm.

  • There is a hearing assistance system at the till(s)/counter(s).

  • There are 9 fitting rooms in total within Womenswear, 1 of which is an accessible fitting room.

  • There is step free access to the accessible fitting room(s).

  • There is a clear accessible route to the accessible fitting room(s).

  • There is a curtain opening to access the accessible fitting room(s).

  • The clear width of the opening is 100cm.

  • The dimensions of the accessible fitting room(s) are 200cm x 156cm.

  • There is clear manoeuvring space in the accessible fitting room(s).

  • There is a/are wall mounted rail(s) in the accessible fitting room(s).

  • There is a drop down rail in the accessible fitting room(s).

  • There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 30cm from the floor.

  • There is a/are coat hook(s) in the accessible fitting room(s), 99cm from the floor.

  • There is a functional emergency alarm in the accessible fitting room(s).

  • There is a drop down/tip up chair in the accessible fitting room(s).

  • The height of the chair from the floor is 48cm.

  • There is not an assistance bell in the accessible fitting room(s).

  • There is/are 8 standard fitting room(s) within Womenswear.

  • There is step free access to the standard fitting room(s).

  • There is a clear accessible route to the standard fitting room(s).

  • There is a chair/stool/changing bench in the standard fitting room(s).

  • The Home department is located to the right of the store as you enter the Food Hall entrance.

  • There is step free access to the Home department.

  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.

  • There is step free access throughout the Home department aisle(s).

  • There is step free access to the Home department till(s)/counter(s).

  • There is a clear accessible route to the Home department till(s)/counter(s).

  • The nearest Home department till(s)/counter(s) is/are approximately 70m from the Food Hall entrance.

  • The height of the Home department till(s)/counter(s) is/are 95cm.

  • There is a hearing assistance system at the till(s)/counter(s).

  • Menswear is located in the centre of the store as you enter the Food hall entrance.

  • There is step free access to Menswear.

  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.

  • There is step free access throughout the Menswear aisle(s).

  • There is step free access to the Menswear till(s)/counter(s).

  • There is a clear accessible route to the Menswear till(s)/counter(s).

  • The nearest Menswear till(s)/counter(s) is/are approximately 63m from the Food Hall entrance.

  • The height of the Menswear till(s)/counter(s) is/are 94cm.

  • There is a hearing assistance system at the till(s)/counter(s).

  • There are 3 fitting rooms in total within Menswear, 1 of which is an accessible fitting room.

  • There is step free access to the accessible fitting room(s).

  • There is a clear accessible route to the accessible fitting room(s).

  • There is a curtain opening to access the accessible fitting room(s).

  • The clear width of the opening is 100cm.

  • The dimensions of the accessible fitting room(s) are 201cm x 157cm.

  • There is clear manoeuvring space in the accessible fitting room(s).

  • There is a/are wall mounted rail(s) in the accessible fitting room(s).

  • There is a drop down rail in the accessible fitting room(s).

  • There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 30cm from the floor.

  • There is a/are coat hook(s) in the accessible fitting room(s), 103cm from the floor.

  • There is a functional emergency alarm, but the pull cord is out of reach (10cm+ from the floor).

  • There is a drop down/tip up chair in the accessible fitting room(s).

  • The height of the chair from the floor is 46cm.

  • There is not an assistance bell in the accessible fitting room(s).

  • There is/are 2 standard fitting room(s) within Menswear.

  • There is step free access to the standard fitting room(s).

  • There is a clear accessible route to the standard fitting room(s).

  • There is a chair/stool/changing bench in the standard fitting room(s).

  • Lingerie is located in the centre of the store as you enter the Food Hall entrance.

  • There is step free access to Lingerie.

  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.

  • There is step free access throughout the Lingerie aisle(s).

  • There are 3 fitting rooms in total within Lingerie, 1 of which is an accessible fitting room.

  • There is step free access to the accessible fitting room(s).

  • There is a clear accessible route to the accessible fitting room(s).

  • There is a curtain opening to access the accessible fitting room(s).

  • The clear width of the opening is 100cm.

  • The dimensions of the accessible fitting room(s) are 202cm x 156cm.

  • There is clear manoeuvring space in the accessible fitting room(s).

  • There is a/are wall mounted rail(s) in the accessible fitting room(s).

  • There is a drop down rail in the accessible fitting room(s).

  • There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 30cm from the floor.

  • There is a/are coat hook(s) in the accessible fitting room(s), 104cm from the floor.

  • There is a functional emergency alarm, but the pull cord is out of reach (10cm+ from the floor).

  • There is a drop down/tip up chair in the accessible fitting room(s).

  • The height of the chair from the floor is 46cm.

  • There is not an assistance bell in the accessible fitting room(s).

  • There is/are 2 standard fitting room(s) within Lingerie.

  • There is step free access to the standard fitting room(s).

  • There is a clear accessible route to the standard fitting room(s).

  • There is a chair/stool/changing bench in the standard fitting room(s).

  • The Beauty department is located in the centre of the store as you enter the Food Hall entrance.

  • There is step free access to the Beauty department.

  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.

  • There is step free access throughout the Beauty department aisle(s).

  • Babywear/Kidswear is located in the centre of the store as you enter the Food Hall entrance.

  • There is step free access to Babywear/Kidswear.

  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.

  • There is step free access throughout the Babywear/Kidswear aisle(s).

  • There is not an accessible toilet in the store.

  • There are no standard toilets in the store.

  • There is an accessible toilet available within the shopping centre.

  • Standard toilets are available within the shopping centre.

  • Baby changing facilities are available within the shopping centre.

  • Staff undertake regular internal awareness training.

  • There is not a member of staff trained in British Sign Language.

  • There is a member of staff available to provide assistance.

  • There is not a home delivery service available from the store.