You are on Getting To The Hospital (Trafford General Hospital). Skip to the next section.

Getting To The Hospital (Trafford General Hospital)

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• By Road View
  • Trafford General Hospital is located on Moorside Road in Davyhulme in Manchester. The post code for sat-nav is M41 5SL.
  • Trafford General Hospital provides 3 hours free parking for patients and visitors. If your visit exceeds the 3 hours limit due to appointment delays please contact a member of the nursing team who will take the relevant steps to ensure that no parking notice penalty is applied. Patients or visitors who will be attending the hospital with the knowledge that they will exceed the 3 hours free parking limit will need to attend the Trafford hospital main reception where they will need to pay £5.00 for a day pass. Please note that Trafford operates an ANPR system therefore there is no requirement for a physical ticket/permit.
• By Bus View
  • The following services all stop on Moorside Road outside Trafford General Hospital: 245 Exchange Quay - Flixton - Stretford - Altrincham 247 Altrincham - Flixton - The Trafford Centre 256 Flixton - Stretford - Hulme - Manchester 268 Urmston - Stretford - Baguley - Wythenshawe 276 Trafford General - Withington Hospital 277 Trafford Hospital - Stretford - Gorse Hill 278 Stretford - Trafford General Hospital X58 Flixton - Davyhulme - Manchester Express.
• By Train View
  • The closest railway stations are Chassen Road (CSR), less than 1 mile away, and Urmston (URM), approximately 1.5 miles away. Both are a short walk, cycle or bus ride from the hospital.
• Useful Links View
  • Link for Traveline - Northwest.
  • To view the web page described above click here (opens in new tab).
  • Link for National Rail Enquiries.
  • To view the web page described above click here (opens in new tab).
  • Link for transport for Sick Children.
  • To view the web page described above click here (opens in new tab).
  • Ring and Ride is a door-to-door accessible minibus service for people of all ages who find it difficult to use ordinary public transport. Telephone: 0161 200 6011.
  • To view the web page described above click here (opens in new tab).
• Comments View
  • The Trafford General Hospital shuttle runs from 07:00am to 18:15pm, Monday to Friday. It departs from the main entrance of Trafford General Hospital towards the central site on Oxford Road (and returns) approximately every 60 minutes.

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• To see the hospital map please click here (opens new tab).
• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located on the ground floor in the Red Zone of the Main Trafford General Hospital Building.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 0161 276 8686.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and different languages on request.
• Water bowls for assistance dogs are available.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• A limited number of wheelchairs are available at each hospital entrance.

You are on Hospital Parking (Car Park A). Skip to the next section.

Hospital Parking (Car Park A)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located off Moorside Road.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 6 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 370cm x 600cm.
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located outside the Red Outpatients Entrance 9.
  • There is a dropped kerb from the drop-off point.
  • The dropped kerb does not have tactile paving.
• Paying View
  • There are not parking charges for the hospital car park.
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 14m (15yd 11in) from the Urgent Care Entrance.
• Comments View
  • Parking is free to all patients and visitors for 3 hours. If patients or visitors believe they will run over the 3 hours they are asked to register their car at certain points in the hospital including the main reception and cash office.

You are on Hospital Parking (Car Park E). Skip to the next section.

Hospital Parking (Car Park E)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located opposite Hospital Entrance 6 off Bowers Avenue Entrance Road.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park surface is tarmac.
  • There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) markings are faded.
  • There is/are 2 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 350cm x 475cm.
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located opposite the Entrance to Car Park E.
  • There is a dropped kerb from the drop-off point.
  • The dropped kerb does not have tactile paving.
• Paying View
  • There are not parking charges for the hospital car park.
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 23m (25yd 6in) from the Hospital Entrance 6.
• Comments View
  • Parking is free to all patients and visitors for 3 hours. If patients or visitors believe they will run over the 3 hours they are asked to register their car at certain points in the hospital including the main reception and cash office.

You are on Getting To (The Pharmacy). Skip to the next section.

Getting To (The Pharmacy)

• The Pharmacy is/are located on the ground floor of the Red Zone.
• Access to the Pharmacy is via the Urgent Care Centre - Walk in Centre entrance.
• Enter Via the Urgent Care Centre - Walk in Centre entrance and proceed through the double doors directly ahead.
  Continue along the corridor to the end and bear right, follow this corridor and turn left along the corridor signed Pharmacy.
  Follow the corridor up the medium slope, bear left at the top and the entrance to the Pharmacy is located to the left.
• There is ramped/sloped access to the Pharmacy.
• The Pharmacy is approximately 130m from the Urgent Care Centre - Walk in Centre entrance.
• There is a/are manual, double door(s) which may be difficult to open between the Urgent Care Centre - Walk in Centre entrance and the department/service.
• There are resting areas along the route.
• Wayfinding signage is provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Outside Access (Urgent Care Centre - Walk In Centre Entrance). Skip to the next section.

Outside Access (Urgent Care Centre - Walk In Centre Entrance)

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• Entrance Details View
  • This information is for the entrance located opposite car park A on Moorside Road.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 156cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 155cm.
• Ramp/Slope Details View
  • The ramp/slope is located directly leading to the Urgent Care Centre entrance.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.

You are on Getting Around (Red Zone). Skip to the next section.

Getting Around (Red Zone)

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• Access View
  • There is step free access throughout the building via lift(s).
  • There is a slight slope, with no handrails, for access to the Pharmacy.
  • The slope is shown in pictures 5 and 6.
• Circulation View
  • There are doors in corridors which have to be opened manually.
  • The type of flooring in walkways and corridors is vinyl.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • Handrails are provided in some corridors.
  • Seating is provided in some corridors.
  • There is good colour contrast between the walls and floor in the majority of corridors.
  • The lighting levels are varied.
• Signage and Wayfinding View
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.
  • The wayfinding signage includes some pictograms.
  • Dementia friendly signage is not provided.
  • Maps are provided at key intersections.
• Safe Place(s) View
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Audio View
  • This venue does not play background music in public areas.
  • There is not a hearing assistance system in the public areas of the building.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:00 - 17:00.
• Tuesday 09:00 - 17:00.
• Wednesday 09:00 - 17:00.
• Thursday 09:00 - 17:00.
• Friday 09:00 - 17:00.
• Saturday 09:00 - 12:00.
• Sunday Closed.

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• Comments View
  • The Pharmacy is open 10.00am - 13.00pm on bank holidays.

You are on Entrance (Pharmacy). Skip to the next section.

Entrance (Pharmacy)

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• Entrance Details View
  • This information is for the entrance located on the ground floor of the Red Zone.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 129cm (4ft 3in).
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 83cm.
• Comments View
  • The hand sanitiser is wall mounted on the right just inside the entrance.

You are on Counter (Pharmacy). Skip to the next section.

Counter (Pharmacy)

• The counter is located to the right on entering the Pharmacy.
• The counter is approximately 4m (4yd 1ft) from the Pharmacy entrance.
• The counter is clearly visible from the entrance.
• There is step free access to the counter.
• There is a clear unobstructed route to the counter.
• There are windows, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
• The counter is not placed in front of a background which is patterned.
• The lighting levels at the counter are moderate to good.
• The height of the counter is medium height (77cm - 109cm).
• There is sufficient space to write or sign documents on the counter.
• There is not a low section of the counter (76cm or below) available.
• The counter is staffed.
• There is a bell to attract attention.
• The bell is at a suitable height for a wheelchair user.
• There is a hearing assistance system.
• The type of system is a portable loop.
• The hearing assistance system is signed.
• Staff are not trained to use the hearing assistance system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 14/03/2022.
• The hearing assistance system was working at the time of testing.

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• Comments View
  • There are two counters of identical dimensions within the Pharmacy.
  • The counter on the left is for dropping off prescriptions.
  • The counter on the right is for collecting prescriptions.

You are on Counter (Pharmacy Collection Hatch). Skip to the next section.

Counter (Pharmacy Collection Hatch)

• The Pharmacy Collection Hatch is located on the outside wall of the pharmacy, at the far end of Car Park E.
• The counter is approximately 32m (34yd 2ft) from the Blue Badge bay in car park E.
• There is ramped/sloped access to the counter.
• There is a clear unobstructed route to the counter.
• There are windows, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
• The counter is not placed in front of a background which is patterned.
• The lighting levels at the counter are good.
• The height of the counter is medium height (77cm - 109cm).
• There is not sufficient space to write or sign documents on the counter.
• There is not a low section of the counter (76cm or below) available.
• The counter is staffed.
• There is not a bell to attract attention.
• There is not a hearing assistance system.

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• Comments View
  • There is a phone number (07966 131321) to call to arrange collection of prescriptions and/or to get attention at the counter.
  • Access to the collection hatch is via a dropped kerb to the right which creates a slope.
  • There is not a level landing at the collection hatch.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access once inside.
• There is a hearing assistance system.
• The type of system is a portable loop.
• Staff are not trained to use the hearing assistance system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 14/03/2022.
• The hearing assistance system was working at the time of testing.
• This venue does not play background music.
• The type of flooring in walkways and corridors is vinyl/laminate.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• The lighting levels are moderate to good.

You are on Waiting Room / Area. Skip to the next section.

Waiting Room / Area

• There is a waiting room / area.
• The waiting room / area is approximately 1m from the Pharmacy entrance.
• There is level access into the waiting room / area.
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• Chairs with armrests are not available.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the waiting room / area.
• There is a television.
• Subtitles are available.
• Vending machines are not available.
• A water dispenser is not available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are moderate to good.

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• Comments View
  • Additional seating is available in the corridor just outside of the waiting room.
  • There is a water dispenser in this area.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• The nearest accessible toilet is located at the Urgent Care Centre entrance in the Red Zone.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• The nearest standard toilet is located at the Urgent Care Centre entrance in the Red Zone.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Trafford Blue Zone link (new tab) - click here.
• Trafford General Hospital Parking link (new tab) - click here.
• Trafford Red Zone link (new tab) - click here.