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Oral and Facial Surgery Department

Trafford General Hospital, Moorside Road, Davyhulme, Manchester, M41 5SL

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Access Guide

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Getting To The Hospital (Trafford General Hospital)

  • By Road View
    • Trafford General Hospital is located on Moorside Road in Davyhulme in Manchester. The post code for sat-nav is M41 5SL.
    • Trafford General Hospital provides 3 hours free parking for patients and visitors. If your visit exceeds the 3 hours limit due to appointment delays please contact a member of the nursing team who will take the relevant steps to ensure that no parking notice penalty is applied. Patients or visitors who will be attending the hospital with the knowledge that they will exceed the 3 hours free parking limit will need to attend the Trafford hospital main reception where they will need to pay £5.00 for a day pass. Please note that Trafford operates an ANPR system therefore there is no requirement for a physical ticket/permit.
  • By Bus View
    • The following services all stop on Moorside Road outside Trafford General Hospital: 245 Exchange Quay - Flixton - Stretford - Altrincham 247 Altrincham - Flixton - The Trafford Centre 256 Flixton - Stretford - Hulme - Manchester 268 Urmston - Stretford - Baguley - Wythenshawe 276 Trafford General - Withington Hospital 277 Trafford Hospital - Stretford - Gorse Hill 278 Stretford - Trafford General Hospital X58 Flixton - Davyhulme - Manchester Express.
  • By Train View
    • The closest railway stations are Chassen Road (CSR), less than 1 mile away, and Urmston (URM), approximately 1.5 miles away. Both are a short walk, cycle or bus ride from the hospital.
  • Useful Links View
  • Comments View
    • The Trafford General Hospital shuttle runs from 07:00am to 18:15pm, Monday to Friday. It departs from the main entrance of Trafford General Hospital towards the central site on Oxford Road (and returns) approximately every 60 minutes.

Getting Help and Assistance

  • To see the hospital map please click here (opens new tab).
  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located on the ground floor in the Red Zone of the Main Trafford General Hospital Building.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 0161 276 8686.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and different languages on request.
  • Water bowls for assistance dogs are available.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • A limited number of wheelchairs are available at each hospital entrance.

Hospital Parking (Car Park A)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located off Moorside Road.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 6 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 370cm x 600cm.
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located outside the Red Outpatients Entrance 9.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does not have tactile paving.
  • Paying View
    • There are not parking charges for the hospital car park.
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are uneven surfaces.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 14m (15yd 11in) from the Urgent Care Entrance.
  • Comments View
    • Parking is free to all patients and visitors for 3 hours. If patients or visitors believe they will run over the 3 hours they are asked to register their car at certain points in the hospital including the main reception and cash office.

Getting To (Oral and Facial Surgery Department)

  • The Oral and Facial Surgery Department is/are located on the ground floor of the Red Zone inside the Red Outpatients Department.
  • Access to the Oral and Facial Surgery Department is via the Red Outpatients Entrance 9.
  • Enter via the Red Outpatients Entrance 9 and continue along the corridor. Follow the corridor and the entrance to the Oral and Facial Surgery Department is located on the left.
  • There is step free access to the Oral and Facial Surgery Department.
  • The Oral and Facial Surgery Department is approximately 30m from the Red Outpatients Entrance 9.
  • There is a/are manual, heavy, double door(s) between the Red Outpatients Entrance 9 and the department/service.
  • Wayfinding signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Outside Access (Entrance 9 Red Outpatients - Trafford Health Centre)

  • Entrance Details View
    • This information is for the entrance located opposite car park A off Moorside Road.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 150cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 151cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • Ramp/Slope Details View
    • The ramp/slope is located directly in front of the Entrance 9 Red Outpatients - Trafford Health Centre Entrance.
    • The ramp/slope gradient is slight.
    • The ramp/slope is permanent.

Reception (Red Outpatients)

  • Reception View
    • The reception point is located to the left on entering the Red Outpatients Entrance 9.
    • The reception point is approximately 6m (6yd 1ft) from the Red Outpatients Entrance 9.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is high (110cm+).
    • There is sufficient space to write or sign documents on the counter.
    • There is a low section of the counter (76cm or below) available.
    • There is sufficient space to write or sign documents on the low section of the counter.
    • The counter is staffed.
    • There is not a bell to attract attention.
    • There is a hearing assistance system.
    • The type of system is a portable loop.
    • The hearing assistance system is signed.
    • Staff are not trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 07/11/2022.
    • The hearing assistance system was not working at the time of testing.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
  • Reception Waiting Area View
    • There is not a waiting area close to the reception point.
  • Comments View
    • Some patients can wait in the Tea Bar which is opposite reception but it is not an official waiting area.

Opening Times

  • Monday 08:30 - 16:00.
  • Tuesday 08:30 - 16:00.
  • Wednesday 08:30 - 16:00.
  • Thursday 08:30 - 16:00.
  • Friday 08:30 - 16:00.
  • Saturday Closed.
  • Sunday Closed.

Entrance (Oral and Facial Surgery Department)

  • Entrance Details View
    • This information is for the entrance located on the ground floor of the Red Zone inside the Red Outpatients Department.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are heavy.
    • The width of the door opening is 86cm.

Inside Access

  • There is level access once inside.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Wayfinding signage is not available.
  • The type of flooring in walkways and corridors is vinyl/laminate.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are medium.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is approximately 2m from the Oral and Facial Surgery Department entrance.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to wait within the seating area.
  • Some chairs are permanently fixed.
  • All chairs have armrests.
  • No tables are permanently fixed.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are medium.

Consultation / Treatment Room (Surgery 2)

  • There is / are 2 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Surgery 2.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 85cm (2ft 9in).
  • The type of flooring is vinyl/laminate.
  • There is not room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is a chair.
  • Some chairs are permanently fixed.
  • The chair(s) is/are adjustable.
  • There are some chairs with armrests available.
  • All tables are permanently fixed.
  • The room does not have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are medium.

Consultation / Treatment Room (X-Ray Room)

  • There is / are 1 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; X-Ray Room.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 84cm (2ft 9in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is/are adjustable.
  • All chairs have armrests available.
  • All tables are permanently fixed.
  • The room does not have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are medium.

Accessible Toilet

  • The nearest accessible toilet is located at the Urgent Care Centre entrance.

Standard Toilet(s)

  • The nearest standard toilet is located at the Urgent Care Centre entrance.

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