Lee Valley VeloPark

Queen Elizabeth Olympic Park, 51 Abercrombie Road, Stratford, London E20 3AB

0300 003 0613

velopark@vibrantpartnerships.co.uk

www.visitleevalley.org.uk/velopark

Guide Last Updated: 31/05/2021

Something changed?

Access Guide

  • Services / facilities within the building include the Velodrome Track and Cafe.

  • Services / facilities within the grounds include a 1 Mile Road Circuit, BMX Circuit and Mountain Bike Trails.

  • The Lee Valley Velopark is located in the north part of the Queen Elizabeth Olympic Park.

  • For more information about the Queen Elizabeth Olympic Park please view the seperate access guide.

  • Parking is strictly for Lee Valley VeloPark visitors only.

  • Monday 09:00 - 22:00.

  • Tuesday 09:00 - 22:00.

  • Wednesday 09:00 - 22:00.

  • Thursday 09:00 - 22:00.

  • Friday 09:00 - 22:00.

  • Saturday 10:00 - 20:00.

  • Sunday 10:00 - 20:00.

  • Opening times are subject to change or closure due to event's. To avoid disappointment, please check the website or contact the venue prior.

  • The venue is situated outside the centre of the area.

  • This venue is situated in Stratford.

  • There is not a bus stop within 150m (164yds) of the venue.

  • The nearest mainline station is Stratford International and Stratford.

  • The nearest underground station is Stratford.

  • The nearest DLR station is Stratford International.

  • The nearest Overground station is Stratford.

  • The venue does have its own car park.

  • Parking is free for all users.

  • The car park is at the front of the venue.

  • The car park type is open air/surface.

  • Parking spaces for Blue Badge holders do not need to be booked in advance.

  • There is/are 10+ designated parking bay(s) within the car park.

  • The dimensions of the designated parking bay(s) are 390cm x 500cm (12ft 10in x 16ft 5in).

  • The nearest designated bay is 20m (21yd 2ft) from the main entrance.

  • The furthest designated bay is 72m (78yd 2ft) from the main entrance.

  • The route from the car park to the entrance is accessible to a wheelchair user unaided.

  • The car park surface is tarmac.

  • The patron does not have to cross a road.

  • The car park does not have a height restriction barrier.

  • There is not a designated drop off point.

1
  • This information is for the entrance located at the front of the building.

  • There is level access into the venue.

  • The main doors open automatically.

  • The doors are double width.

  • The door opening is 275cm (9ft) wide.

  • There is a second set of doors.

  • The doors open automatically.

  • The doors are double width.

  • The door opening is 250cm (8ft 2in) wide.

1
  • This information is for the entrance located along the concourse.

  • There is not level access into the venue.

  • The main doors open towards you (pull).

  • The doors are single width.

  • The doors are heavy.

  • The door opening is 100cm (3ft 3in) wide.

  • There is a second set of doors.

  • The doors open both ways.

  • The doors are single width.

  • The door opening is 120cm (3ft 11in) wide.

  • There are 3 similar entrances around the venue that go into the concourse.

  • These entrances are mainly used for events taking place.

1
  • There is a ramp or slope to access this service.

  • The ramp or slope is located leading up to the concourse entrance.

  • The ramp or slope is moderate.

  • The ramp or slope is permanent.

  • There is a level landing at the top of the ramp.

  • The ramp does have handrails.

  • The handrails are on both sides.

  • There are steps to access this area / service.

  • The steps are located leading up to the concourse entrance.

  • There is / are 15+ step(s) to the area / service.

  • The steps are clearly marked.

  • The steps are medium.

  • The steps do have handrails.

  • The handrails are on both sides.

  • The ramp or slope does bypass the steps.

1
2
  • The desk is 4m (4yd 1ft) from the main entrance.

  • There is level access to reception from the entrance.

  • The reception desk is high.

  • The desk has a lowered section.

  • The lighting levels are bright.

  • There is a hearing assistance system.

  • The type of system is a portable loop.

  • Staff are trained to use the system.

1
  • There is level access to the service.

  • This venue does play background music.

  • Music is played depending on events.

  • Motorised scooters are allowed in public parts of the venue.

  • The lighting levels are varied.

1
2
  • The following information is for the cafe/bar.

  • Food or drinks are ordered from the service counter.

  • Food or drinks can be brought to the table.

  • There is not a lowered section at the counter.

  • No tables are permanently fixed.

  • No chairs are permanently fixed.

  • No chairs have armrests.

  • The nearest table is 30m (32yd 2ft) from the lift.

  • The distance between the floor and the lowest table is 65cm (2ft 2in).

  • The distance between the floor and the highest table is 65cm (2ft 2in).

  • There is ample room for a wheelchair user to manoeuvre.

  • Plastic cups are available.

  • Plastic cutlery is available.

  • Drinking straws are available on request.

  • Menus are wall only.

  • Menus are not available in Braille.

  • Menus are not available in large print.

  • Picture menus are not available.

  • Menus are clearly written.

  • Menus are presented in contrasting colours.

  • The type of food served here is snacks.

1
2
  • Wheelchair users have a designated accessible seating area.

  • There is level access to the designated seating area.

  • There is access by lift.

  • Wheelchair seating is located along row 9.

  • The view from this area is good.

  • A companion can sit beside / near you.

  • Accessible toilets are available.

  • The closest accessible toilet to the seating area is 8m (8yd 2ft).

  • The accessible toilet is located along the concourse.

  • There is not an audio description service.

  • The number of designated spaces can be adjusted depending on events taking places.

1
2
  • The floors which are accessible by stairs are G-1.

  • There are 15+ steps between floors.

  • The steps are clearly marked.

  • The steps are medium.

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • There is a landing.

  • The lighting levels are bright.

1
  • There is a lift for public use.

  • The lift is located opposite reception.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are G-1.

  • The lift is 20m (21yd 2ft) from the main entrance.

  • Staff do not need to be notified for use of the lift.

  • The clear door width is 130cm (4ft 3in).

  • The dimensions of the lift are 155cm x 205cm (5ft 1in x 6ft 9in).

  • There are not separate entry and exit doors in the lift.

  • There is a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does not have an audible announcer.

  • The controls for the lift are within reach for a wheelchair user.

  • The lift does not have Braille markings.

  • The lift does have tactile markings.

  • The lighting level in the lift is bright.

1
  • There is a lift for public use.

  • The lift is located along the changing rooms corridor.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are LG-G.

  • The lift is 25m (27yd 1ft) from the main entrance.

  • Staff do not need to be notified for use of the lift.

  • The clear door width is 120cm (3ft 11in).

  • The dimensions of the lift are 150cm x 230cm (4ft 11in x 7ft 7in).

  • There are separate entry and exit doors in the lift.

  • There is not a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does not have an audible announcer.

  • The controls for the lift are within reach for a wheelchair user.

  • The lift does not have Braille markings.

  • The lift does have tactile markings.

  • The lighting level in the lift is bright.

1
  • There is a ramp or slope to access this service.

  • The ramp or slope is located leading from the lift to the velodrome track.

  • The ramp or slope is moderate.

  • The ramp or slope is permanent.

  • There is a level landing at the top of the ramp.

  • The ramp does have handrails.

  • The handrails are on both sides.

  • There are steps to access this area / service.

  • The steps are located leading from the changing room corridor to velodrome track corridor.

  • There is / are 15+ step(s) to the area / service.

  • The lighting levels at the steps are medium.

  • The steps are clearly marked.

  • The steps are medium.

  • The steps do have handrails.

  • The handrails are on both sides.

  • The ramp or slope does bypass the steps.

  • There is a standard and / or platform lift to access this service.

  • The lift does bypass the steps.

  • The lift does bypass the ramp.

  • There are an additional 15+ steps leading up to the velodrome track.

  • The steps are medium height and clearly marked.

  • The ramp overcomes the steps.

1
2
3
  • There are accessible toilets within this venue designated for public use.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • The accessible toilet is 8m (8yd 2ft) from the designated seating.

  • The accessible toilet is located along the concourse.

  • There is level access to the accessible toilet.

  • This is by lift.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a twist lock.

  • The width of the accessible toilet door is 90cm (2ft 11in).

  • The door weight is heavy.

  • The dimensions of the accessible toilet are 150cm x 220cm (4ft 11in x 7ft 3in).

  • There is sufficient turning space in the cubicle for a wheelchair user.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 80cm (2ft 7in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is a functional emergency alarm available.

  • Disposal facilities are available in the cubicle.

  • There is a coat hook.

  • The coat hook is not within 120cm (3ft 11in) from floor level.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There are mirrors.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 46cm (1ft 6in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a sink.

  • The sink can be reached from seated on the toilet.

  • The sink is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the grab rails and wall is good.

  • The contrast between the drop down rails and wall is good.

  • The contrast between the walls and floor is good.

  • The lighting levels are bright.

  • There are 7 similar accessible toilets located around the concourse.

  • The lateral transfer spaces vary from left to right.

1
  • There are accessible toilets within this venue designated for public use.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • The accessible toilet is 20m (21yd 2ft) from the Velodome Track Lift.

  • The accessible toilet is located next to the track centre.

  • There is not level access to the accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a twist lock.

  • The width of the accessible toilet door is 85cm (2ft 9in).

  • The door weight is heavy.

  • The dimensions of the accessible toilet are 150cm x 250cm (4ft 11in x 8ft 2in).

  • There is sufficient turning space in the cubicle for a wheelchair user.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 80cm (2ft 7in).

  • There is a dropdown rail on the transfer side.

  • There is not a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is a functional emergency alarm available.

  • Disposal facilities are available in the cubicle.

  • There is a coat hook.

  • The coat hook is not within 120cm (3ft 11in) from floor level.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There are mirrors.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 47cm (1ft 7in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a sink.

  • The sink can be reached from seated on the toilet.

  • The sink is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the grab rails and wall is good.

  • The contrast between the drop down rails and wall is good.

  • The contrast between the walls and floor is good.

  • The lighting levels are bright.

1
  • There are accessible toilets within this venue designated for public use.

  • There is pictorial signage on or near the toilet door.

  • The accessible toilet is located along the changing rooms corridor.

  • There is level access to the accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a twist lock.

  • The width of the accessible toilet door is 94cm (3ft 1in).

  • The door weight is heavy.

  • The dimensions of the accessible toilet are 220cm x 240cm (7ft 3in x 7ft 10in).

  • There is sufficient turning space in the cubicle for a wheelchair user.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 150cm (4ft 11in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is a functional emergency alarm available.

  • Disposal facilities are not available in the cubicle.

  • There is a coat hook.

  • The coat hook is not within 120cm (3ft 11in) from floor level.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There are mirrors.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 46cm (1ft 6in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a sink.

  • The sink can be reached from seated on the toilet.

  • The sink is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the grab rails and wall is good.

  • The contrast between the drop down rails and wall is good.

  • The contrast between the walls and floor is good.

  • The lighting levels are bright.

  • There are similar accessible toilets in the 5 changing room areas.

1
  • Accessible shower facilities are available.

  • The showers are located along the corridor.

  • The facilities available in the accessible shower are an adjustable shower head, handrails, and a flip down seat.

  • The height of the seat is 47cm (1ft 7in).

  • Other facilities available are a drop down rail.

  • There is level access to the services from the shower facilities.

  • There is a similar accessible shower in the standard showers.

1
  • The facility is located along the concourse.

  • There is level access to the facility.

  • You do need a key for the facility.

  • It is not a radar key.

  • The key can be obtained from a member of staff.

  • The dimensions of the facility are 260cm x 370cm (8ft 6in x 12ft 2in).

  • The facility changing bench height is fixed.

  • The facility changing bench is free standing.

  • The length of the bench is 180cm (5ft 11in).

  • The facility hoist is mobile.

  • The facility toilet is peninsular.

  • The transfer space on the left as you face the toilet is 75cm (2ft 6in).

  • The transfer space on the right as you face the toilet is 250cm (8ft 2in).

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • Drop down rails are provided.

  • As you face the toilet the drop down rails are on both sides.

  • The type of sink is fixed.

  • Wall mounted hand rails are available at the sink.

  • As you face the sink, rails are available on both sides.

  • Disposal facilities are available.

  • A privacy screen is not available.

  • Wide tear off paper roll is not available.

  • The facility has not got a non slip floor.

1
  • Standard toilets are available.

  • The female and male toilets are located throughout the venue.

  • Inside the venue, there is level access to the female and male toilet.

  • This is by lift.

  • There are standard changing rooms available.

  • The standard changing rooms are located along the ground floor corridor.

  • There is level access to the standard changing rooms.

  • There are several changing rooms located along the ground floor.

  • There is level access to the velodrome track lift, the mountain bike course, road circuit and BMX course from them.

1
  • There are standard level access shower facilities available.

  • The showers are located in the standard changing rooms.

  • There is level access to the services from the shower facilities.

1
  • Staff do receive disability awareness / equality training.

  • Documents can be requested in Braille.

  • Documents can be requested in large print.

  • A member of staff trained in BSL skills is not generally on duty.

  • This service can be requested.

  • There are tandem bikes available with trained pilots if necessary.

  • For adapted bikes please contact the venue for more information.