You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include a health suite with sauna and steam rooms, leisure pool, 25m pool, fitness suite, group cycle, studios, a café and a soft play room.

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• Comments View
  • Opening times may vary for the different facilities.
  • Please see the centre website for full details.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Deptford.
• The nearest underground station is Canada Water.
• The nearest DLR station is Greenwich.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 06:30 - 22:00.
• Tuesday 06:30 - 22:00.
• Wednesday 06:30 - 22:00.
• Thursday 06:30 - 22:00.
• Friday 06:30 - 22:00.
• Saturday 08:00 - 18:00.
• Sunday 08:00 - 18:00.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is Frankham Street Car Park.
  • The car park is located off Deptford Church Street.
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • Parking is free for Blue Badge holders.

You are on Outside Access. Skip to the next section.

Outside Access

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• Entrance View
  • This information is for the entrance located on Giffin Street.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 120cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 190cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located leading to entrance door.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
• Comments View
  • There are bollards on the approach to the building. They reduce the access width to 125cm.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 15m (16yd 1ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are moderate to good.
• There is not a hearing assistance system.

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• Comments View
  • There are security barriers to the left and right after reception. They are touch card operated and the pad height is 80cm.
    
  • There are wider barriers available at both sides that measure 110cm. There are self check in terminals that are 120cm - 130cm high.

You are on Eating and Drinking (Cafe). Skip to the next section.

Eating and Drinking (Cafe)

• The following information is for the café.
• The bar does serve food.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 2m (2yd 7in) from the café counter.
• The standard height for tables is 70cm.
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is available.
• Drinking straws are available.
• The type of food served here is hot and cold meals and snacks.

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• Comments View
  • There are no physical menus available. Products are selected from counter displays.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played in the foyer and fitness suite.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G, 1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are good.
• Comments View
  • There is an evac chair located next to the lift on the first floor.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located along the corridor, to the left after reception.
• The lift is a standard lift.
• The floors which are accessible by this lift are G, 1.
• Wall mounted information boards are provided at lift landings.
• The lift is approximately 20m (21yd 2ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Fitness Suite. Skip to the next section.

Fitness Suite

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• Access to Fitness Suite View
  • The fitness suite is located to the right after reception.
  • The fitness suite is 18m (19yd 2ft) from the main entrance.
  • There is step free access to the fitness suite.
  • There are doors into the fitness suite.
  • The doors open automatically.
  • The doors are double.
  • The opening is 175cm wide.
• IFI Accredited Fitness Suite View
  • No staff have received IFI Mark standard Disability Equality Training.
  • A portable hearing assistance system is not available for induction.
  • There is clear manoeuvring space between equipment.
  • There is level access to all of the equipment.
• Fitness Suite (General) View
  • Staff receive no training in assisting disabled people.
  • Training provided is GP referral training.
  • Equipment suitable for mobility or sensory impaired users includes Free weights and an adaptable cycle machine.
  • A portable hearing assistance system is not available for induction.
  • There is clear manoeuvring space between equipment.
  • There is level access to all of the equipment.

You are on Studios and Soft Play. Skip to the next section.

Studios and Soft Play

• There is a soft play room on the first floor.
  
• There are 2 additional studios available on the first floor. Activities are custom dependent. The studios have double doors that open outwards away from you.

You are on Accessible Changing Room (Fitness Suite and Studios Dry Change). Skip to the next section.

Accessible Changing Room (Fitness Suite and Studios Dry Change)

• There are accessible changing rooms available.
• The accessible changing room is located beside the ground floor lift.
• There is a facility with similar specifications in the female changing room.
• The facility is 30m (32yd 2ft) from the reception.
• The door opens inwards.
• The door is not push pad activated.
• The width of the door is 90cm (2ft 11in).
• The door is locked by a twist lock.
• The dimensions of the accessible changing room are 240cm x 250cm (7ft 10in x 8ft 2in).
• The toilet does have an unobstructed minimum turning space of 150cm x 150cm.
• There is a lateral transfer space.
• As you face the toilet pan the transfer space is on the left.
• The lateral transfer space is 170cm (5ft 7in).
• There is a dropdown rail on the transfer side.
• There is a flush on the transfer side.
• Wall mounted rails are available.
• The toilet seat is 48cm (1ft 7in) above floor level.
• There is a sink.
• The sink can be reached from seated on the toilet.
• The height of the sink is 74cm (2ft 5in).
• The tap type is lever.
• There is a mixer tap.
• There is an emergency alarm in the cubicle.
• The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
• There is a locker within the accessible changing room.
• The locker is within reach for a wheelchair user.
• There is not a changing bench.
• There is a wheel in shower.
• The facilities available in the accessible shower are an adjustable shower head, handrails and a flip-down seat.
• The height of the seat is 35cm (1ft 2in).

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• Comments View
  • There are also standard showers and toilets located within this changing area.

You are on Standard Changing Room (Dry Changing). Skip to the next section.

Standard Changing Room (Dry Changing)

• There is a/are standard changing room(s) available.
• The standard changing room(s) is/are approximately 20m (21yd 2ft) from the main entrance.
• The standard changing room(s) is/are approximately 10m (10yd 2ft) from the reception desk.
• The standard changing room(s) surveyed is/are located to the right of reception.
• There is level access to the standard changing room(s).
• Shower facilities are available within the changing room(s).
• There is level access to the shower facilities.

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• Comments View
  • There are separate male and female standard changing rooms.
  • There are group change facilities.
  • There are communal areas and cubicles.
  • There are lockers at all heights. There are baby change tables located in both male and female changing rooms located at 90cm high.

You are on Standard Shower (Dry Changing). Skip to the next section.

Standard Shower (Dry Changing)

• Shower facilities are available.
• The shower(s) surveyed is/are located within the standard changing areas.
• There is level access to the shower facilities.

You are on Swimming Pool. Skip to the next section.

Swimming Pool

• There is level access from the changing area to the swimming pool.
• There is not a ramped entrance into the water.
• There is a wet side chair available.
• There is a hoist for wheelchair users to access the water.
• The hoist is hydraulic.
• There is a pool platform lift for wheelchair users to access the water.
• There are not steps into the swimming pool.
• The steps do have handrails.
• There is a ladder type entrance into the water.
• There is a handrail on both sides of the ladder.

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• Comments View
  • There is a 25 metre main pool and a separate leisure pool which has a wave machine and slides.
    
  • There is a sauna and a steam room that are only accessible from poolside.

You are on Viewing Gallery. Skip to the next section.

Viewing Gallery

• There is a main pool viewing gallery. This is accessed via a single door that opens away from you, which is 85cm wide. Access to this area is step free.
• There is bench style seating.

You are on Accessible Toilet (Within Leisure Pool Area - Left Hand Transfer). Skip to the next section.

Accessible Toilet (Within Leisure Pool Area - Left Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial and written text signage on or near the toilet door.
  • This accessible toilet is approximately 25m (27yd 1ft) from the leisure pool entrance.
  • This accessible toilet is located next to the seating area in the leisure pool.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from any staff member.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 84cm (2ft 9in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 138cm x 175cm (4ft 6in x 5ft 9in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is not a lateral transfer space.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are non-infectious waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the right.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 125cm (4ft 1in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • The lighting levels are good.

You are on Level Change (Access to Leisure Pool and Changing Village). Skip to the next section.

Level Change (Access to Leisure Pool and Changing Village)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located within the leisure pool area.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on the right going up.
• The width of the ramp/slope is 117cm (3ft 10in).

You are on Accessible Toilet (Leisure Pool Accessible Shower Room - Right Hand Transfer). Skip to the next section.

Accessible Toilet (Leisure Pool Accessible Shower Room - Right Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 55m (60yd 5in) from the main entrance.
  • This accessible toilet is located in the leisure pool changing village.
  • There is not level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 88cm (2ft 11in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 260cm x 240cm (8ft 6in x 7ft 10in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 160cm (5ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • There is a fair colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the leisure pool accessible change.
  • The height of the baby change table once extended is 94cm (3ft 1in).

You are on Standard Changing Room (Pool Changing). Skip to the next section.

Standard Changing Room (Pool Changing)

• There is a/are standard changing room(s) available.
• The standard changing room(s) is/are approximately 15m (16yd 1ft) from the swimming pool.
• The standard changing room(s) surveyed is/are located in the leisure pool changing village and near the main pool.

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• Comments View
  • The changing village has unisex cubicles and some larger, family size changing rooms.

You are on Standard Shower (Pool Changing). Skip to the next section.

Standard Shower (Pool Changing)

• Shower facilities are available.
• The shower(s) surveyed is/are located in the changing areas for the main and leisure pools.
• There is level access to the shower facilities.

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• Comments View
  • The showers heads are static and the push button control is located at 115cm high.

You are on Accessible Toilet (Foyer - Left Hand Transfer). Skip to the next section.

Accessible Toilet (Foyer - Left Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 15m (16yd 1ft) from the main entrance.
  • This accessible toilet is located to the right of reception, in the cafe area.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 87cm (2ft 10in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 175cm x 200cm (5ft 9in x 6ft 7in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 75cm (2ft 6in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and non-infectious waste disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 150cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 110cm (3ft 7in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are moderate to good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the foyer accessible toilet.
  • The height of the baby change table once extended is 93cm (3ft 1in).

You are on Accessible Toilet (First floor - Right Hand Transfer). Skip to the next section.

Accessible Toilet (First floor - Right Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial and written text signage on or near the toilet door.
  • This accessible toilet is approximately 3m (3yd 10in) from the lift.
  • This accessible toilet is located on the first floor.
  • There is level access to this accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 84cm (2ft 9in).
  • The dimensions of the accessible toilet are 150cm x 220cm (4ft 11in x 7ft 3in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 84cm (2ft 9in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and non-infectious waste disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 147cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is fair.
  • There is a medium colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • The lighting levels are moderate to good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 90cm (2ft 11in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located within the standard changing facilities and in the changing village.
  • The female and male toilets are approximately 30m (32yd 2ft) from the reception.
  • Inside the venue, there is level access to the female and male toilets.
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels in the female and male toilets are moderate to good.
• Comments View
  • within both male and female standard changing facilities.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.