Treaty Centre

High Street, Hounslow, Middlesex TW3 1ES

020 8572 3570

info@treatyshoppingcentre.co.uk

www.treatyshoppingcentre.co.uk

Guide Last Updated: 21/12/2016

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Access Guide

  • Monday 08:45 - 18:00.

  • Tuesday 08:45 - 18:00.

  • Wednesday 08:45 - 18:00.

  • Thursday 08:45 - 19:00.

  • Friday 08:45 - 18:00.

  • Saturday 08:45 - 18:00.

  • Sunday 10:45 - 17:00.

  • The venue is situated within the centre of the town.

  • This venue is situated in Hounslow.

  • The venue is not situated on a road which has a steep gradient.

  • There is not a bus stop within 150m (164yds) of the venue.

  • The nearest mainline station is Hounslow.

  • The nearest underground station is Hounslow.

  • The venue does have its own car park.

  • Parking is not free for all users.

  • Parking is not free for Blue Badge holders.

  • The car park type is multi storey.

  • There are 10+ designated parking bay(s) within the car park.

  • The dimensions of the designated parking bay(s) are 417cm x 479cm (13ft 8in x 15ft 9in).

  • The nearest designated bay is 40m (44yd) from the lift.

  • The furthest designated bay is 45m (49yd) from the lift.

  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.

  • Assistance may be required because there is / are slopes/ramps.

  • The car park surface is tarmac.

  • The patron does not have to cross a road.

  • The car park does not have a height restriction barrier.

  • There is not a designated drop off point.

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  • This information is for the entrance located on Grove Road.

  • There is level access into the venue.

  • The main doors open automatically.

  • The doors are double width.

  • The door opening is 132cm (4ft 4in) wide.

  • There is a second set of doors.

  • The doors open automatically.

  • The doors are double width.

  • The door opening is 174cm (5ft 9in) wide.

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  • This information is for the entrance located on the High Street.

  • There is not level access into the venue.

  • The main doors open automatically.

  • The doors are double width.

  • The door opening is 234cm (7ft) wide.

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  • There is a ramp or slope to access this service.

  • The ramp or slope is located leading up to the entrance.

  • The ramp or slope is moderate.

  • The ramp or slope is permanent.

  • There is a level landing at the top of the ramp.

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  • This information is for the entrance located on the High Street.

  • There is not level access into the venue.

  • The main doors open automatically.

  • The doors are double width.

  • The door opening is 140cm (4ft 7in) wide.

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  • This information is for the entrance located on Hanworth Road.

  • There is level access into the venue.

  • The main doors open automatically.

  • The doors are double width.

  • The door opening is 129cm (4ft) wide.

  • There is a second set of doors.

  • The doors open automatically.

  • The doors are double width.

  • The door opening is 140cm (4ft) wide.

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  • This information is for the entrance located on level 3b of the car park.

  • There is not level access into the venue.

  • The main doors open automatically.

  • The doors are double width.

  • The door opening is 164cm (5ft 5in) wide.

  • There is a second set of doors.

  • The doors open automatically.

  • The doors are double width.

  • The door opening is 164cm (5ft 5in) wide.

  • This entrance gives access to level 2 of the shopping centre from level 3b of the car park.

  • Lift access to the lower floors is via Debenhams or the Library/Theatre Complex.

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  • There is a ramp or slope to access this service.

  • The ramp or slope is located between the two sets of doors.

  • The ramp or slope is moderate.

  • The ramp or slope is permanent.

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  • The floors which are accessible by stairs are B-LG-G-1-2-3-4-5-6.

  • There are 15+ steps between floors.

  • The steps are not clearly marked.

  • The steps are medium.

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • There is a landing.

  • The lighting level is bright.

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  • The floors which are accessible by stairs are G-1-2.

  • There are 15+ steps between floors.

  • The steps are clearly marked.

  • The steps are medium.

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • There is a landing.

  • The lighting level is bright.

  • Escalator(s) can be used to access other floors.

  • The floors which are accessible by escalator are G-1-2.

  • The escalators steps are clearly marked.

  • The head and foot of the escalators are not clearly marked.

  • The lighting level is bright.

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  • There is a lift for public use.

  • The lift is located to the right of the Grove Road entrance.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are B-LG-G-1-2-3-4-5-6.

  • The lift is 31m (34yd) from Grove Road entrance.

  • Staff do need to be notified for use of the lift.

  • The clear door width is 118cm (3ft 10in).

  • The dimensions of the lift are 162cm x 180cm (5ft 4in x 5ft 11in).

  • There are not separate entry and exit doors in the lift.

  • There is a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within reach for a wheelchair user.

  • The lift controls do have Braille markings.

  • The lift controls do have tactile markings.

  • The lighting level in the lift is medium.

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  • There is level access to the service(s).

  • There is not a hearing assistance system.

  • This venue does not play background music.

  • Motorised scooters are allowed in public parts of the venue.

  • The lighting levels are bright.

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  • There are accessible toilet facilities within this venue.

  • The toilet is for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • This accessible toilet is approximately 18m (19yd 2ft) from the Grove Road entrance.

  • This accessible toilet is located to the right of Grove Road entrance.

  • There is level access to this accessible toilet.

  • This is a unisex toilet.

  • A key is required for the accessible toilet.

  • The key is a radar key.

  • The key can be obtained from a member of security staff.

  • The door opens outwards.

  • The door is locked by a locking handle.

  • The width of the accessible toilet door is 95cm (3ft 1in).

  • The door is light.

  • The dimensions of the accessible toilet are 158cm x 268cm (5ft 2in x 8ft 10in).

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 68cm (2ft 3in).

  • There is a dropdown rail on the transfer side.

  • There is a flush, however it is not on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • The emergency pull cord alarm is not fully functional.

  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.

  • Disposal facilities are available in the cubicle.

  • There is a/are coat hook(s).

  • The coat hook is not within 120cm (3ft 11in) from floor level.

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There is a mirror.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 46cm (1ft 6in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is poor.

  • The contrast between the internal door and wall is poor.

  • The contrast between the wall-mounted grab rail(s) and wall is fair.

  • The contrast between the dropdown rail(s) and wall is fair.

  • The contrast between the walls and floor is good.

  • The lighting levels are bright.

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  • Standard toilets are available.

  • The female and male toilets are located to the left of the Grove Road entrance.

  • The female and male toilets are 20m (22yd) from the Grove Road entrance.

  • Inside the venue, there is level access to the female and male toilet.

  • Lighting levels are bright.

  • Baby change facilities are located within the venue.

  • Baby change facilities are located to the left of the Grove Road entrance.

  • The height of the baby change table once extended is 97cm (3ft 2in).

  • Inside the venue, there is level access to the baby change facility.

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  • Staff do receive disability awareness / equality training.

  • Documents are not available in Braille.

  • Documents are not available in large print.

  • A member of staff trained in BSL skills is not generally on duty.

  • Staff are Text Relay aware.

  • Children are welcomed at the venue.