Blenheim Centre

Prince Regent Road, Hounslow, Middlesex TW3 1NL

02085 775 056

jessica@blenheimshopping.co.uk

www.blenheim-centre.co.uk

Guide Last Updated: 15/08/2017

Something changed?

Access Guide

  • The parking is 24 hour and the centre is open until 20:00.

  • There is a bus stop within 150m (164yds) of the venue.

  • The nearest mainline station is Hounslow.

  • The nearest underground station is Hounslow.

  • The venue does have its own car park.

  • Parking is not free for all users.

  • Parking is not free for Blue Badge holders.

  • The car park type is underground.

  • There is/are 10+ Blue Badge parking bay(s) within the car park.

  • The dimensions of the Blue Badge parking bay(s) are 320cm x 477cm (10ft 6in x 15ft 8in).

  • The nearest Blue Badge bay is 10m (10yd 2ft) from the car park entrance.

  • The furthest Blue Badge bay is 56m (61yd 9in) from the car park entrance.

  • The route from the car park to the entrance is accessible to a wheelchair user unaided.

  • The car park surface is tarmac.

  • There is not a road to cross between the car park and the entrance.

  • The car park does not have a height restriction barrier.

  • There is not a designated drop off point.

  • There is a free parking scheme available for Shopmobility members.

  • Please check at Shopmobility reception for details.

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  • There is level access into the venue.

  • The main doors open away from you (push).

  • The doors are double width.

  • The doors are permanently held open.

  • The door opening is 183cm (6ft 0in) wide.

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  • The reception desk is 2m (6ft 7in) from the car park entrance.

  • There is level access to reception from the entrance.

  • The reception desk is low height.

  • The desk does not have a lowered section.

  • Lighting levels are bright.

  • There is a hearing assistance system.

  • The type of system is a fixed loop.

  • Staff are trained to use system.

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  • There is level access to the service.

  • This venue does not play background music.

  • Motorised scooters are allowed in public parts of the venue.

  • Lighting levels are bright.

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  • Escalator(s) can be used to access other floors.

  • The floors which are accessible by escalator are Blenheim Centre to Prince Regent Street.

  • The escalators steps are not clearly marked.

  • The head and foot of the escalators are not clearly marked.

  • The lighting level is bright.

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  • There is a lift for public use.

  • The lift is located to the right of the car park.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are Blenheim Centre to Prince Regent Street.

  • The lift is 6m (19ft 8in) from car park entrance.

  • The clear door width is 89cm (2ft 11in).

  • The dimensions of the lift are 139cm x 152cm (4ft 7in x 4ft 12in).

  • There are separate entry and exit doors in the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within reach for a wheelchair user.

  • The lift controls do have Braille markings.

  • The lift controls do have tactile markings.

  • The lighting level in the lift is bright.

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  • There are accessible toilets within this venue designated for public use.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • The accessible toilet is 22m (24yd) from the car park entrance.

  • The accessible toilet is located to the left of the lift.

  • There is level access to the accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a twist lock.

  • The width of the accessible toilet door is 97cm (3ft 2in).

  • The door is light.

  • The dimensions of the accessible toilet are 146cm x 180cm (4ft 9in x 5ft 11in).

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 73cm (2ft 5in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is not a functional emergency alarm available.

  • It is tied up and out of reach (higher than 10cm (0ft 4in) from floor).

  • Disposal facilities are available in the cubicle.

  • There is a coat hook.

  • The coat hook is not within 120cm (3ft 11in) from floor level.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • There is a shelf within the accessible toilet.

  • The shelf is not higher than 100cm (3ft 3in).

  • There are mirrors in the accessible toilet.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 47cm (1ft 7in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is a toilet roll holder.

  • The toilet roll holder cannot be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a sink.

  • The sink can be reached from seated on the toilet.

  • The sink is placed higher than 74cm (2ft 5in).

  • The sink is 97cm (3ft 2in) high.

  • The contrast between the external door and wall is poor.

  • The contrast between the internal door and wall is poor.

  • The contrast between the grab rails and wall is poor.

  • The contrast between the drop down rails and wall is poor.

  • The contrast between the walls and floor is poor.

  • Lighting levels are bright.

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  • Standard toilets are available.

  • The female toilets are located to the left of the lift.

  • The female toilets are 11m (12yd) from the car park entrance.

  • Inside the venue, there is level access to the female toilet.

  • Lighting levels are bright.

  • The male toilets are located to the left of the lift.

  • The male toilets are 10m (32ft 10in) from the car park entrance.

  • Inside the venue, there is level access to the male toilet.

  • Lighting levels are bright.

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  • Staff do receive disability awareness / equality training.

  • A member of staff trained in BSL skills is not normally on duty.