Pavilions Shopping Centre

18 Chequers Square, Uxbridge UB8 1LN

01895 233 926

aaronbayliss@thepavilions.co.uk

www.thepavilions.co.uk

Guide Last Updated: 02/08/2016

Something changed?

Access Guide

  • Monday 09:00 - 18:00.

  • Tuesday 09:00 - 18:00.

  • Wednesday 09:00 - 18:00.

  • Thursday 09:00 - 18:00.

  • Friday 09:00 - 18:00.

  • Saturday 09:00 - 18:00.

  • Sunday 11:00 - 17:00.

  • Bank Holiday opening hours are 10:00 - 17:00.

  • There is a bus stop within 150m (164yds) of the venue.

  • The nearest National Rail station is West Drayton.

  • The nearest underground station is Uxbridge.

  • The venue does have its own car park.

  • Parking is not free for all users.

  • Parking is free for Blue Badge holders.

  • The car park is located above the shopping centre.

  • The car park type is multi storey.

  • Parking spaces for Blue Badge holders do not need to be booked in advance.

  • There is/are 8 designated parking bay(s) within the car park.

  • The dimensions of the designated parking bay(s) are 360cm x 510cm (11ft 10in x 16ft 9in).

  • The nearest designated bay is 35m (38yd 10in) from the Pavilions lift - level 1.

  • The furthest designated bay is 47m (51yd 1ft) from the Pavilions lift - level 1.

  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.

  • Assistance may be required because there is / are slopes/ramps.

  • The car park surface is concrete.

  • The patron does not have to cross a road.

  • The car park does have a height restriction barrier.

  • The maximum height is 210cm (6ft 11in).

  • There is not a designated drop off point.

  • Level 2 has 9 Blue Badge bays.

  • The car parking hours are:

  • Monday to Saturday 06:00 - 20:00.

  • Sunday 09:00 - 18:00.

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  • There is a ramp/slope to access this area/service.

  • The ramp/slope is located leading from car park level 1.

  • The ramp/slope is moderate.

  • The ramp/slope is permanent.

  • The ramp does have handrails.

  • The handrails are on both sides.

  • The width of the ramp/slope is 145cm (4ft 9in).

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  • The floors which are accessible by stairs are G-1-2-3.

  • There are 15+ steps between floors.

  • The steps are clearly marked.

  • The steps are medium (11cm - 17cm).

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • There is a landing.

  • The lighting levels are bright.

  • The lifts only go to level 2 and then it is stairs to level 3.

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  • There is a lift for public use.

  • The lift is located at the rear of the shopping mall.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are G-1-2.

  • The lift is approximately 121m (132yd 12in) from the Market Mall entrance.

  • Staff do not need to be notified for use of the lift.

  • The clear door width is 80cm (2ft 7in).

  • The dimensions of the lift are 114cm x 170cm (3ft 9in x 5ft 7in).

  • There are not separate entry and exit doors in the lift.

  • There is a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within 90cm - 120cm from the floor.

  • The lift does not have Braille markings.

  • The lift does have tactile markings.

  • The lighting level in the lift is medium.

  • Ground - Shops

  • Level 1 - Car Park

  • Level 2 - Car Park.

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  • This information is for the entrance located on High Street.

  • There is level access into the venue.

  • The main door(s) open(s) automatically.

  • The door(s) is / are double.

  • The width of the door opening is 180cm (5ft 11in).

  • There are also three sets of manual double doors, 200cm wide opening both ways at this entrance.

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  • This information is for the entrance located on High Street.

  • There is level access into the venue.

  • The main door(s) open(s) automatically.

  • The door(s) is / are double.

  • The width of the door opening is 120cm (3ft 11in).

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  • There is level access to the service(s).

  • There is not a hearing assistance system.

  • This venue does play background music.

  • Music is played throughout the shopping centre.

  • Motorised scooters are allowed in public parts of the venue.

  • The lighting levels are varied.

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  • The floors which are accessible by stairs are G-1-2-3.

  • There are 15+ steps between floors.

  • The steps are clearly marked.

  • The steps are medium (11cm - 17cm).

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • There is a landing.

  • The lighting levels are bright.

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  • There is a lift for public use.

  • The lift is located in the centre of Market Mall.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are G-1-2-3.

  • The lift is approximately 60m (65yd 1ft) from the Market Mall entrance.

  • Staff do not need to be notified for use of the lift.

  • The clear door width is 110cm (3ft 7in).

  • The dimensions of the lift are 120cm x 190cm (3ft 11in x 6ft 3in).

  • There are separate entry and exit doors in the lift.

  • There is a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within 90cm - 120cm from the floor.

  • The lift does not have Braille markings.

  • The lift does have tactile markings.

  • The lighting level in the lift is medium.

  • Ground - Shops

  • Level 1 - Car Park

  • Level 2 - Car Park

  • Level 3 - Car Park.

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  • There is an/are accessible toilet(s) within this venue designated for public use.

  • The toilet is for the sole use of disabled people.

  • There is Braille and pictorial signage on or near the toilet door.

  • This accessible toilet is approximately 137m (149yd 2ft) from the Market Mall entrance.

  • This accessible toilet is located in the toilet village at the rear of the shopping centre.

  • There is level access to this accessible toilet.

  • This is a unisex toilet.

  • A key is required for the accessible toilet.

  • The key is a radar key.

  • The key can be obtained from a member of staff.

  • The door opens outwards.

  • The door is locked by a twist lock.

  • The width of the accessible toilet door is 87cm (2ft 10in).

  • The door is light.

  • The dimensions of the accessible toilet are 165cm x 220cm (5ft 5in x 7ft 3in).

  • There is sufficient turning space in the cubicle for a wheelchair user.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 97cm (3ft 2in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is an emergency alarm.

  • The emergency pull cord alarm is fully functional.

  • Disposal facilities are available in the cubicle.

  • There is a/are coat hook(s).

  • The coat hook is within 120cm (3ft 11in) from floor level.

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There is a mirror.

  • Mirrors are not placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 46cm (1ft 6in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is poor.

  • The contrast between the wall-mounted grab rail(s) and wall is good.

  • The contrast between the dropdown rail(s) and wall is good.

  • The contrast between the walls and floor is good.

  • The lighting levels are bright.

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  • There is an/are accessible toilet(s) within this venue designated for public use.

  • The toilet is for the sole use of disabled people.

  • There is Braille and pictorial signage on or near the toilet door.

  • This accessible toilet is approximately 137m (149yd 2ft) from the Market Mall entrance.

  • This accessible toilet is located in the toilet village at the rear of the shopping centre.

  • There is level access to this accessible toilet.

  • This is a unisex toilet.

  • A key is required for the accessible toilet.

  • The key is a radar key.

  • The key can be obtained from a member of staff.

  • The door opens outwards.

  • The door is locked by a twist lock.

  • The width of the accessible toilet door is 87cm (2ft 10in).

  • The door is light.

  • The dimensions of the accessible toilet are 150cm x 215cm (4ft 11in x 7ft 1in).

  • There is sufficient turning space in the cubicle for a wheelchair user.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 77cm (2ft 6in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is an emergency alarm.

  • The emergency pull cord alarm is fully functional.

  • Disposal facilities are available in the cubicle.

  • There is a/are coat hook(s).

  • The coat hook is within 120cm (3ft 11in) from floor level.

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There is a mirror.

  • Mirrors are not placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 46cm (1ft 6in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is poor.

  • The contrast between the wall-mounted grab rail(s) and wall is good.

  • The contrast between the dropdown rail(s) and wall is good.

  • The contrast between the walls and floor is good.

  • The lighting levels are bright.

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  • Standard toilet facilities are available.

  • The female toilet facilities that were surveyed are located in the toilet village at the rear of the shopping centre.

  • The female toilet(s) is/are approximately 138m (150yd 2ft) from the Market Mall entrance.

  • Inside the venue, there is level access to the female toilet(s).

  • Lighting levels are bright.

  • The male toilet facilities that were surveyed are located in the toilet village.

  • The male toilet(s) is/are approximately 138m (150yd 2ft) from the Market Mall entrance.

  • Inside the venue, there is level access to the male toilet(s).

  • Lighting levels are bright.

  • Baby change facilities are located within the venue.

  • Baby change facilities are located in the toilet village.

  • The height of the baby change table once extended is 95cm (3ft 1in).

  • Inside the venue, there is level access to the baby change facility.

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  • Staff do not receive disability awareness / equality training.

  • Documents are not available in Braille.

  • Documents can be requested in large print.

  • A bowl of water can be provided for an assistance dog.

  • A member of staff trained in BSL skills is not normally on duty.