Romford Shopping Hall

43 Market Place, Romford, Essex RM1 3AB

01708 740 492

info@landmanagementltd.co.uk

www.romfordshoppinghall.com

Guide Last Updated: 13/07/2017

Something changed?

Access Guide

  • The venue is situated within the centre of the town.

  • This venue is situated in Romford.

  • The venue is not situated on a road which has a steep gradient.

  • There is a bus stop within 150m (164yds) of the venue.

  • The nearest mainline station is Romford.

  • Monday 09:00 - 17:00.

  • Tuesday 09:00 - 17:00.

  • Wednesday 09:00 - 17:00.

  • Thursday 09:00 - 17:00.

  • Friday 09:00 - 17:00.

  • Saturday 09:00 - 17:00.

  • Sunday 10:00 - 16:00.

  • The venue does have its own car park.

  • Parking is not free for all users.

  • Parking is not free for Blue Badge holders.

  • The car park is at the back of the venue.

  • The car park type is multi storey.

  • There are 6 designated parking bay(s) within the car park.

  • The dimensions of the designated parking bay(s) are 360cm x 600cm (11ft 10in x 19ft 8in).

  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.

  • Assistance may be required because there is / are slopes/ramps.

  • The car park surface is tarmac.

  • There is not a dropped kerb / non stepped access from the car park to the venue.

  • The patron does not have to cross a road.

  • The car park does not have a height restriction barrier.

  • There is not a designated drop off point.

  • There is a public pay and display car park located outside the Market Place entrance.

  • This car park is not available during Romford Market trading hours.

  • There are other pay and display cars parks located near by.

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  • There is a lift for public use.

  • The lift is located next to the designated parking.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are G-1-2.

  • The lift is 5m (16ft 5in) from designated parking.

  • The clear door width is 78cm (2ft 7in).

  • The dimensions of the lift are 100cm x 140cm (3ft 3in x 4ft 7in).

  • There are not separate entry and exit doors in the lift.

  • There is a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within reach for a wheelchair user.

  • The lift controls do have Braille markings.

  • The lift controls do have tactile markings.

  • The lighting level in the lift is bright.

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  • There is a ramp or slope to access this service.

  • The ramp or slope is located leading to the shopping hall.

  • The ramp or slope is steep.

  • The ramp or slope is permanent.

  • There is a level landing at the top of the ramp.

  • There is an additional steep slope that must be overcome directly after the first.

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  • This information is for the entrance located at the rear of the building.

  • There is not level access into the venue.

  • The main doors open towards you (pull).

  • The doors are double width.

  • The doors are heavy.

  • The door opening is 176cm (5ft 9in) wide.

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  • There is a ramp or slope to access this service.

  • The ramp or slope is located leading up to the entrance.

  • The ramp or slope is moderate.

  • The ramp or slope is permanent.

  • There is a level landing at the top of the ramp.

  • There are steps to access this area / service.

  • The steps are located leading up to the entrance.

  • There is / are 12 step(s) to the area / service.

  • The steps are clearly marked.

  • The steps are medium.

  • The steps do have handrails.

  • The handrails are on both sides.

  • The ramp is approximately 39 metres long and there are 3 level landings along the ramp.

  • The ramp overcomes the steps.

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  • This information is for the entrance located on Market Place.

  • There is not level access into the venue.

  • The main doors open away from you (push).

  • The doors are double width.

  • The doors are heavy.

  • The door opening is 140cm (4ft 7in) wide.

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  • There is a ramp or slope to access this service.

  • The ramp or slope is located at the entrance.

  • The ramp or slope is easy.

  • The ramp or slope is permanent.

  • There is a level landing at the top of the ramp.

  • The width of the ramp or slope is 140cm (4ft 7in).

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  • There is level access to the service.

  • There is not a hearing assistance system.

  • Motorised scooters are allowed in public parts of the venue.

  • Lighting levels are bright.

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  • There are several cafes located throughout the shopping hall.

  • There is one on the ground floor and the rest on the first floor.

  • The table heights and type of food service vary depending on the cafe.

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  • Escalator(s) can be used to access other floors.

  • The floors which are accessible by escalator are G-1.

  • The escalators steps are not clearly marked.

  • The head and foot of the escalators are not clearly marked.

  • The lighting level is bright.

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  • There is a lift for public use.

  • The lift is located on the left side.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are G-1-2.

  • The lift is 10m (32ft 10in) from Market Place entrance.

  • Staff do not need to be notified for use of the lift.

  • The clear door width is 78cm (2ft 7in).

  • The dimensions of the lift are 100cm x 139cm (3ft 3in x 4ft 7in).

  • There are separate entry and exit doors in the lift.

  • There is not a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within reach for a wheelchair user.

  • The lift controls do not have Braille markings.

  • The lift controls do have tactile markings.

  • The lighting level in the lift is bright.

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  • There are accessible toilets within this venue designated for public use.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • The accessible toilet is 4m (13ft 1in) from the lift.

  • The accessible toilet is located next to the lift on the first floor.

  • There is level access to the accessible toilet.

  • This is by lift.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a locking handle.

  • The width of the accessible toilet door is 98cm (3ft 3in).

  • The door is light.

  • Floor manoeuvring space is clear in the accessible toilet.

  • The dimensions of the accessible toilet are 150cm x 240cm (4ft 11in x 7ft 10in).

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 80cm (2ft 7in).

  • There is a dropdown rail on the transfer side.

  • There is not a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is not a functional emergency alarm available.

  • No emergency alarm fitted in the cubicle.

  • Disposal facilities are available in the cubicle.

  • There is not a coat hook.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on the right.

  • There is not a shelf within the accessible toilet.

  • There are mirrors in the accessible toilet.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 45cm (1ft 6in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is a towel dispenser.

  • The towel dispenser can be reached from seated on the toilet.

  • The towel dispenser is not placed higher than 100cm (3ft 3in).

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • There is a sink.

  • The sink can be reached from seated on the toilet.

  • The sink is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the grab rails and wall is poor.

  • The contrast between the drop down rails and wall is good.

  • The contrast between the walls and floor is good.

  • Lighting levels are bright.

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  • Standard toilets are available.

  • The female and male toilets are located on the first floor next to the lift.

  • The female and male toilets are 7m (22ft 12in) from the lift.

  • Inside the venue, there is level access to the female and male toilet.

  • Lighting levels are bright.

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  • Staff do not receive disability awareness / equality training.

  • A bowl of water can be provided for an assistance dog.

  • A member of staff trained in BSL skills is not normally on duty.