South Norwood Library

Access Guide

  • Monday 09:00 - 18:00.

  • Tuesday Closed.

  • Wednesday 09:30 - 18:00.

  • Thursday Closed.

  • Friday 09:00 - 18:00.

  • Saturday 09:00 - 17:00.

  • Sunday Closed.

  • There is a bus stop within 150m (164yds) of the venue.

  • The nearest National Rail station is Norwood Junction.

  • There is not a tram stop within 150m (164yds) of the venue.

  • The venue does not have its own car park.

  • There is not a car park for public use within 200m (approx).

  • On street marked Blue Badge bays are available.

  • The dimensions of the marked Blue Badge bays are 190cm x 570cm (6ft 3in x 18ft 8in).

  • On street Blue Badge parking is located on Whitworth Road.

  • Clearly signed and / or standard marked parking bays are available.

  • The dimensions of the standard marked parking bays are 190cm x 490cm (6ft 3in x 16ft 1in).

  • Standard marked parking bays are located on Whitworth Road and Lawrence Road.

  • There is not a designated drop off point.

  • Parking located on Whitworth Road and Lawrence Road is pay and display.

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  • This information is for the entrance located at the front of the building.

  • There is not level access into the venue.

  • The main door(s) open(s) automatically.

  • The door(s) is / are double.

  • The width of the door opening is 125cm (4ft 1in).

  • There is a second set of doors.

  • The door(s) open(s) automatically.

  • The door(s) is / are double.

  • The width of the door opening is 102cm (3ft 4in).

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  • There is a ramp/slope to access this area/service.

  • The ramp or slope is located in front of the entrance.

  • The ramp/slope is moderate.

  • The ramp/slope is permanent.

  • There is not a level landing at the top of the ramp/slope.

  • The ramp does have handrails.

  • The handrails are on both sides.

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  • The desk/counter is 4m (4yd 1ft) from the main entrance.

  • There is level access to the desk/counter from the entrance.

  • The desk/counter is medium height (77cm - 109cm).

  • The desk/counter has a low (76cm or lower) section.

  • The lighting levels are medium.

  • There is a hearing assistance system.

  • The type of system is a fixed loop.

  • Staff are trained to use the system.

  • There is a touch screen.

  • The touch screen is not at a suitable height for a wheelchair user.

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  • There is level access to the service(s).

  • This venue does not play background music.

  • Motorised scooters are allowed in public parts of the venue.

  • The lighting levels are varied.

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  • This library does not have a regular supply of books in Braille.

  • This library does have a regular supply of books in large print.

  • This library does have a regular supply of books in audio format.

  • There is an ordering service.

  • The library does not have computers with accessible software.

  • Auxiliary aids are available for computer users.

  • A large text keyboard and large rollerball mouse is / are available.

  • Equipment available for people with a visual impairment includes a magnifier.

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  • The floors which are accessible by stairs are 0, 1, 2, 3 and 4.

  • There are 9 steps between floors.

  • The steps are clearly marked.

  • The steps are medium (11cm - 17cm).

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • There is not a landing.

  • The lighting levels are medium.

  • Level 1 is the ground floor which houses reception.

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  • There is a lift for public use.

  • The lift is located to the right as you enter.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are 0, 1, 2, 3 and 4.

  • The lift is approximately 5m (5yd 1ft) from the main entrance.

  • Staff do not need to be notified for use of the lift.

  • The clear door width is 80cm (2ft 7in).

  • The dimensions of the lift are 80cm x 120cm (2ft 7in x 3ft 11in).

  • There are separate entry and exit doors in the lift.

  • There is not a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does not have an audible announcer.

  • The controls for the lift are not within 90cm - 120cm from the floor.

  • The lift controls are within 145cm.

  • The lift does have Braille markings.

  • The lift does have tactile markings.

  • The lighting level in the lift is medium.

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  • There are not accessible toilet facilities within this venue.

  • Standard toilet facilities are available.

  • The shared toilets that were surveyed are located at the rear of level 1.

  • The shared toilet(s) is/are approximately 9m (9yd 2ft) from the main entrance.

  • Inside the venue, there is level access to the shared toilet(s).

  • Lighting levels are medium.

  • Baby change facilities are located within the venue.

  • Baby change facilities are located in the standard shared toilet.

  • The height of the baby change table once extended is 88cm (2ft 11in).

  • Inside the venue, there is level access to the baby change facility.

  • This is by lift.

  • A key needs to be obtained from reception to gain access to use this facility.

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  • Staff do receive disability awareness / equality training.

  • Documents are not available in Braille.

  • Documents are not available in large print.

  • A bowl of water can be provided for an assistance dog.

  • A member of staff trained in BSL skills is not normally on duty.

  • Home visits / services are available.

  • A home library service is available by calling 020 3700 1030.