Robert Jeyes Community Library

Access Guide

  • Monday 10:00 - 17:00.

  • Tuesday 11:30 - 18:00.

  • Wednesday 10:00 - 17:00.

  • Thursday 10:00 - 19:00.

  • Friday Closed.

  • Saturday 10:00 - 16:00.

  • Sunday Closed.

  • There is a bus stop within 150m (164yds) of the venue.

  • The nearest National Rail station is Chadwell Heath.

  • The nearest underground station is Barkingside.

  • The venue does have its own car park.

  • Parking is free for all users.

  • Parking is free for Blue Badge holders.

  • The car park is located at the side of the venue.

  • The car park type is open air/surface.

  • Parking spaces for Blue Badge holders do not need to be booked in advance.

  • There is/are 2 Blue Badge parking bay(s) within the car park.

  • The dimensions of the Blue Badge parking bay(s) are 340cm x 500cm (11ft 2in x 16ft 5in).

  • The nearest Blue Badge bay is 8m (8yd 2ft) from the main entrance.

  • The furthest Blue Badge bay is 12m (13yd 4in) from the main entrance.

  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.

  • Assistance may be required because there is / are slopes/ramps.

  • The car park surface is block paving.

  • There is not a road to cross between the car park and the entrance.

  • The car park does not have a height restriction barrier.

  • There is not a designated drop off point.

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  • This information is for the entrance located at the front of the building.

  • There is not level access into the venue.

  • The main door(s) open(s) automatically.

  • The door(s) is / are double.

  • The width of the door opening is 140cm (4ft 7in).

  • There is a small raised threshold in the doorway.

  • There is a second set of doors.

  • The door(s) open(s) automatically (towards you).

  • The door(s) is / are double.

  • The width of the door opening is 140cm (4ft 7in).

  • There is a small raised threshold in the doorway.

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  • There is a ramp/slope to access this area/service.

  • The ramp or slope is located in front of the entrance.

  • The ramp/slope is easy.

  • The ramp/slope is permanent.

  • There is a level landing at the top of the ramp/slope.

  • The ramp does not have handrails.

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  • The desk/counter is 8m (8yd 2ft) from the main entrance.

  • There is level access to the desk/counter from the entrance.

  • The desk/counter is low (76cm or lower).

  • The lighting levels are medium.

  • There is a hearing assistance system.

  • The type of system is a portable loop.

  • Staff are trained to use the system.

  • There is a touch screen.

  • The touch screen is at a suitable height for a wheelchair user.

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  • There is level access to the service(s).

  • This venue does not play background music.

  • Motorised scooters are allowed in public parts of the venue.

  • The lighting levels are medium.

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  • This library does not have a regular supply of books in Braille.

  • This library does have a regular supply of books in large print.

  • This library does have a regular supply of books in audio format.

  • There is an ordering service.

  • The library does have computers with accessible software.

  • Accessible software includes Zoomtext.

  • Auxiliary aids are available for computer users.

  • A height adjustable chair is / are available.

  • Other computer auxiliary aids include Browse Aloud software.

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  • There are accessible toilet facilities within this venue.

  • The toilet is for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • This accessible toilet is approximately 25m (27yd 1ft) from the main entrance.

  • The accessible toilet is located at the rear of the venue.

  • There is level access to this accessible toilet.

  • This is a unisex toilet.

  • A key is required for the accessible toilet.

  • The key is a radar key.

  • The key can be obtained from a member of staff.

  • The door opens outwards.

  • The door is locked by a locking handle.

  • The width of the accessible toilet door is 90cm (2ft 11in).

  • The door is light.

  • The dimensions of the accessible toilet are 220cm x 260cm (7ft 3in x 8ft 6in).

  • There is sufficient turning space in the cubicle for a wheelchair user.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 150cm (4ft 11in).

  • There is a dropdown rail on the transfer side.

  • There is a flush, however it is not on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is an emergency alarm.

  • The emergency pull cord alarm is fully functional.

  • Disposal facilities are available in the cubicle.

  • There is a/are female sanitary disposal units.

  • There is a/are coat hook(s).

  • The coat hook is within 120cm (3ft 11in) from floor level.

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There is not a mirror.

  • The height of the toilet seat above floor level is 47cm (1ft 7in).

  • There is not a hand dryer.

  • There is a towel dispenser.

  • The towel dispenser cannot be reached from seated on the toilet.

  • The towel dispenser is placed higher than 100cm (3ft 3in).

  • The height of the towel dispenser is 120cm (3ft 11in).

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the wall-mounted grab rail(s) and wall is good.

  • The contrast between the dropdown rail(s) and wall is good.

  • The contrast between the walls and floor is good.

  • The lighting levels are medium.

  • Baby change facilities are located within the venue.

  • Baby change facilities are located inside the accessible toilet.

  • The height of the baby change table once extended is 90cm (2ft 11in).

  • The baby change facilities are portable.

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  • Standard toilet facilities are available.

  • The shared toilets that were surveyed are located at the rear of the venue next to the accessible toilet.

  • The shared toilet(s) is/are approximately 28m (30yd 1ft) from the main entrance.

  • Inside the venue, there is level access to the shared toilet(s).

  • Lighting levels are medium.

  • The shared toilet is an ambulant toilet.

  • Staff do receive disability awareness / equality training.

  • Documents can be requested in Braille.

  • Documents can be requested in large print.

  • A bowl of water can be provided for an assistance dog.

  • An assistance dog toilet area can be provided onsite.

  • The assistance dog toilet area is located in the car park area.

  • A member of staff trained in BSL skills is not normally on duty.

  • Home visits / services are available.