Marks Gate Library

Access Guide

  • Marks Gate Library is within Marks Gate Community Centre.

  • Monday 10:00 - 17:00.

  • Tuesday 10:00 - 17:00.

  • Wednesday Closed.

  • Thursday 13:00 - 17:00.

  • Friday 10:00 - 17:00.

  • Saturday Closed.

  • Sunday Closed.

  • Monday 10:00 - 12:00.

  • Tuesday 13:00 - 17:00.

  • Wednesday Closed.

  • Thursday 13:00 - 17:00.

  • Friday 14:00 - 17:00.

  • Saturday Closed.

  • Sunday Closed.

  • The venue is situated outside the centre of the town.

  • This venue is situated in Dagenham.

  • The venue is not situated on a road which has a steep gradient.

  • There is a bus stop within 150m (164yds) of the venue.

  • The nearest mainline station is Chadwell Heath.

  • The nearest underground station is Barkingside.

  • The venue does have its own car park.

  • Parking is free for all users.

  • The car park is located at the rear of the venue off Lawn Grove Road.

  • The car park type is open air/surface.

  • Parking spaces for Blue Badge holders do not need to be booked in advance.

  • There is/are 3 Blue Badge parking bay(s) within the car park.

  • The dimensions of the Blue Badge parking bay(s) are 410cm x 560cm (13ft 5in x 18ft 4in).

  • The nearest Blue Badge bay is 30m (32yd 2ft) from the main entrance.

  • The furthest Blue Badge bay is 38m (41yd 1ft) from the main entrance.

  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.

  • Assistance may be required because there is / are uneven surfaces.

  • The car park surface is tarmac.

  • There is not a road to cross between the car park and the entrance.

  • The car park does not have a height restriction barrier.

  • There is not a designated drop off point.

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  • This information is for the entrance located at the front of the building.

  • There is not level access into the venue.

  • The main door(s) open(s) automatically.

  • The door(s) is / are double.

  • The width of the door opening is 190cm (6ft 3in).

  • There are barriers at this entrance which are 100cm wide.

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  • There is a ramp/slope to access this area/service.

  • The ramp or slope is located to the left as you face the entrance.

  • The ramp/slope is moderate.

  • The ramp/slope is permanent.

  • There is a level landing at the top of the ramp/slope.

  • The ramp does have handrails.

  • The handrails are on both sides.

  • The width of the ramp/slope is 135cm (4ft 5in).

  • There is a/are step(s) to access this area/service.

  • The step(s) is/are located in front of the entrance.

  • There is/are 3 step(s) to the area/service.

  • There is not tactile paving at the top and bottom of the steps.

  • The step(s) is/are clearly marked.

  • The step(s) is/are medium height (11cm - 17cm).

  • There is a/are handrail(s) at the step(s).

  • The handrail(s) is/are on both sides.

  • The ramp/slope does bypass the step(s).

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  • The desk/counter is 15m (16yd 1ft) from the main entrance.

  • There is level access to the desk/counter from the entrance.

  • The desk/counter is low (76cm or lower).

  • The desk/counter has a low (76cm or lower) section.

  • The lighting levels are medium.

  • There is a hearing assistance system.

  • The type of system is a portable loop.

  • Staff are trained to use the system.

  • There is a touch screen.

  • The touch screen is at a suitable height for a wheelchair user.

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  • There is level access to the service(s).

  • This venue does not play background music.

  • Motorised scooters are allowed in public parts of the venue.

  • The lighting levels are medium.

  • There is a children's library available.

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  • This library does not have a regular supply of books in Braille.

  • This library does have a regular supply of books in large print.

  • This library does have a regular supply of books in audio format.

  • There is an ordering service.

  • The library does have computers with accessible software.

  • Accessible software includes Zoomtext.

  • Auxiliary aids are available for computer users.

  • A large text keyboard, height adjustable table and height adjustable chair is / are available.

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  • There are accessible toilet facilities within this venue.

  • The toilet is for the sole use of disabled people.

  • There is Braille and pictorial signage on or near the toilet door.

  • This accessible toilet is approximately 10m (10yd 2ft) from the main entrance.

  • The accessible toilet is located to the left as you enter.

  • There is level access to this accessible toilet.

  • This is a unisex toilet.

  • A key is required for the accessible toilet.

  • The key is a radar key.

  • The key can be obtained from a member of staff.

  • The door opens outwards.

  • The door is locked by a locking handle.

  • The width of the accessible toilet door is 85cm (2ft 9in).

  • The door is light.

  • The dimensions of the accessible toilet are 205cm x 250cm (6ft 9in x 8ft 2in).

  • There is sufficient turning space in the cubicle for a wheelchair user.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 130cm (4ft 3in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is sensor.

  • There is a mixer tap.

  • There is an emergency alarm.

  • The emergency pull cord alarm is fully functional.

  • Disposal facilities are available in the cubicle.

  • There is a/are female sanitary and open waste paper bin disposal units.

  • There is not a/are not coat hook(s).

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There is a mirror.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 46cm (1ft 6in).

  • There is not a hand dryer.

  • There is a towel dispenser.

  • The towel dispenser cannot be reached from seated on the toilet.

  • The towel dispenser is placed higher than 100cm (3ft 3in).

  • The height of the towel dispenser is 102cm (3ft 4in).

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin cannot be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the wall-mounted grab rail(s) and wall is good.

  • The contrast between the dropdown rail(s) and wall is good.

  • The contrast between the walls and floor is good.

  • The lighting levels are medium.

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  • Standard toilet facilities are available.

  • The female toilet facilities that were surveyed are located to the left as you enter.

  • The female toilet(s) is/are approximately 10m (10yd 2ft) from the main entrance.

  • Inside the venue, there is level access to the female toilet(s).

  • Lighting levels are medium.

  • The male toilet facilities that were surveyed are located to the left as you enter.

  • The male toilet(s) is/are approximately 5m (5yd 1ft) from the main entrance.

  • Inside the venue, there is level access to the male toilet(s).

  • Lighting levels are medium.

  • Baby change facilities are located within the venue.

  • Baby change facilities are located within the female standard toilet.

  • The height of the baby change table once extended is 80cm (2ft 7in).

  • Inside the venue, there is level access to the baby change facility.

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  • Staff do receive disability awareness / equality training.

  • Documents can be requested in Braille.

  • Documents can be requested in large print.

  • A bowl of water can be provided for an assistance dog.

  • An assistance dog toilet area can be provided onsite.

  • The assistance dog toilet area is located outside on the grass.

  • A member of staff trained in BSL skills is not normally on duty.

  • This service can be requested.

  • Home visits / services are available.