You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include Dagenham Library, The One Stop Shop and The Job Shop.

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• Comments View
  • The Job Shop is located within the library, at the rear of the building on the first floor.

You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the town.
• This venue is situated in Dagenham.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Dagenham Dock.
• The nearest underground station is Dagenham Heathway.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:00 - 17:00.
• Tuesday 09:00 - 17:00.
• Wednesday 09:00 - 17:00.
• Thursday 09:00 - 17:00.
• Friday 09:00 - 17:00.
• Saturday Closed.
• Sunday Closed.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is The Mall Car Park.
  • The car park is located behind the venue behind the Mall Shopping Centre.
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are available.
  • On street Blue Badge parking is located on Dagenham Avenue opposite the venue.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are available.
  • Standard marked parking bays are located on Hedgemans Road opposite the venue.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • The on street parking bays have no fixed dimensions.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the venue.
• There is not level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 198cm (6ft 6in) wide.

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• Comments View
  • There are a set of barriers 93cm wide immediately beyond the entrance.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is permanent.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are bright.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located at the rear of the building.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1.
• The lift is 15m (16yd 1ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 108cm x 150cm (3ft 7in x 4ft 11in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

You are on Reception. Skip to the next section.

Reception

• The desk is 5m (5yd 1ft) from the lift.
• There is level access to reception from the entrance.
• This is by lift.
• The reception desk is high.
• The desk has a lowered section.
• The lighting levels are medium.
• There is not a hearing assistance system.

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• Comments View
  • The reception desk for the Job Shop is located at the rear of the building on the first floor.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is a hearing assistance system.
• The system is a fixed loop.
• Staff are trained to use the system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located on the first floor to the right as you exit the lift.
  • The female and male toilets are 15m (16yd 1ft) from the lift.
  • Inside the venue, there is level access to the female and male toilet.
  • This is by lift.
  • Lighting levels are medium.
• Comments View
  • There are ambulant cubicles available within the standard toilets.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • There is no signage on or near the toilet door.
  • The accessible toilet is 15m (16yd 1ft) from the lift.
  • The accessible toilet is located on the first floor to the right as you exit the lift.
  • There is level access to the accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from a member of staff.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 135cm x 230cm (4ft 5in x 7ft 7in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 81cm (2ft 8in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is a functional emergency alarm available.
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents are available in large print.
• A member of staff trained in BSL skills is not normally on duty.
• This service can be requested.