Lee Valley Park Farms

Stubbins Hall Lane, Waltham Abbey, Essex EN9 2EF

01992 892 781

farms@vibrantpartnerships.co.uk

Http://www.lvfarms.co.uk

Guide Last Updated: 12/01/2016

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Access Guide

  • Lee Valley Park Farms contains Hayes Hill and Holyfield Hall Farms.

  • Hayes Hill Farm contains the visitor centre, orchard cafe, adventure playgrounds and a variety of animals.

  • Holyfield Hall Farm contains the dairy cows; with facilities including the calf nursery, milking barn and milking parlour.

  • There is a tractor service between both farms which leaves from the main car park at Hayes Hill Farm.

  • Tractor & Trailer rides are weekends and school holidays only (2.30pm – 3.45pm).

  • Throughout the school term a trailer ride is available Monday - Friday at 2.30pm.

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  • Monday 10:00 - 17:00..

  • Tuesday 10:00 - 17:00..

  • Wednesday 10:00 - 17:00..

  • Thursday 10:00 - 17:00..

  • Friday 10:00 - 17:00..

  • Saturday 10:00 - 17:00..

  • Sunday 10:00 - 17:00..

  • The venue is situated outside the centre of the town.

  • This venue is situated in Waltham Abbey.

  • The venue is not situated on a road which has a steep gradient.

  • The nearest mainline station is Cheshunt.

  • There is not a bus stop within 150m (164yds) of the venue.

  • The venue does have its own car park.

  • Parking is free for all users.

  • The car park is located in front of the venue.

  • The car park type is open air/surface.

  • Parking spaces for Blue Badge holders do not need to be booked in advance.

  • There is/are 2 designated parking bay(s) within the car park.

  • The dimensions of the designated parking bay(s) are 360cm x 600cm (11ft 10in x 19ft 8in).

  • The nearest designated bay is 66m (72yd 6in) from the main entrance.

  • The furthest designated bay is 72m (78yd 2ft) from the main entrance.

  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.

  • Assistance may be required because there is / are slopes/ramps.

  • The car park surface is tarmac.

  • The patron does not have to cross a road.

  • The car park does not have a height restriction barrier.

  • There is not a designated drop off point.

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  • This information is for the entrance located at the front of the visitor centre.

  • There is not level access into the venue.

  • The main door(s) open automatically.

  • The doors are double width.

  • The automatic doors are push pad activated.

  • The door opening is 150cm (4ft 11in) wide.

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  • There is a ramp or slope to access this service.

  • The ramp or slope does bypass the step(s).

  • The ramp or slope is located in front of the entrance.

  • The ramp or slope is moderate.

  • The ramp or slope is permanent.

  • There is a level landing at the top of the ramp.

  • The ramp does not have handrails.

  • There is a / are step(s) to access this area / service.

  • The step(s) is / are located in front of the entrance.

  • There is / are 7 step(s) to the area / service.

  • The step(s) is / are clearly marked.

  • The step(s) is / are deep.

  • The steps do not have handrails.

  • The last 3 steps have handrails on both sides.

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  • The desk is 6m (6yd 1ft) from the main entrance.

  • There is level access to reception from the entrance.

  • The reception desk is medium height (77cm - 109cm).

  • The desk does not have a low (76cm or lower) section.

  • The desk is generally staffed.

  • The lighting levels are bright.

  • There is a hearing assistance system.

  • The type of system is a fixed loop.

  • Staff are trained to use the system.

  • There is not a bell to attract attention.

  • There is sufficient space to write or sign documents on the desk.

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  • There is level access to the service.

  • This venue does not play background music.

  • The lighting levels are bright.

  • Motorised scooters are allowed in public parts of the venue.

  • The type of flooring in walkways and corridors is tiles.

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  • There is not level access to the service.

  • Motorised scooters are allowed in public parts of the venue.

  • The farm site contains various buildings..

  • Access to the World Beneath Your Feet building is via an easy ramp.

  • Access to the Activity Room is via 1 deep step.

  • Access to the Bundle Barn is via an easy slope.

  • There is a new toboggan run located within the Alpine Adventure Zone.

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  • There are paths running throughout the farm.

  • The paths have varying easy and moderate slopes in places.

  • The path surfaces vary between tarmac, concrete, rubber matting and grassed areas.

  • There are some new paths at the top of the farm.

  • The surface of the paths is rubber matting.

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  • There is level access to the service.

  • Motorised scooters are allowed in public parts of the venue.

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  • Full table service is not available.

  • Food or drinks are ordered from the counter.

  • Food or drinks can be brought to the table.

  • There is not a lowered section at the service counter.

  • There is ample room for a wheelchair user to manoeuvre.

  • No tables are permanently fixed.

  • No chairs are permanently fixed.

  • No chairs have armrests.

  • The nearest table is 13m (14yd 8in) from the main entrance.

  • The distance between the floor and the lowest table is 70cm (2ft 4in).

  • The distance between the floor and the highest table is 70cm (2ft 4in).

  • Menus are wall only.

  • Menus are not available in Braille.

  • Menus are not available in large print.

  • Picture menus are not available.

  • Menus are clearly written.

  • Menus are presented in contrasting colours.

  • The type of food served here is hot and cold meals and snacks.

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  • There are accessible toilets within this venue designated for public use.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • The accessible toilet is 33m (36yd 3in) from the main entrance.

  • The accessible toilet is located in front of the entrance.

  • There is not level access to the accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a twist lock.

  • The width of the accessible toilet door is 85cm (2ft 9in).

  • The door weight is light.

  • The dimensions of the accessible toilet are 150cm x 220cm (4ft 11in x 7ft 3in).

  • Floor manoeuvring space is clear in the accessible toilet.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 70cm (2ft 4in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is an emergency alarm in the cubicle.

  • The emergency alarm is fully functional.

  • It is not a push button style of alarm.

  • Disposal facilities are available in the cubicle.

  • There is not a coat hook.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There are mirrors.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 45cm (1ft 6in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a sink.

  • The sink can be reached from seated on the toilet.

  • The sink is not placed higher than 74cm (2ft 5in).

  • The contrast between the internal door and wall is good.

  • The contrast between the external door and wall is good.

  • The contrast between the grab rails and wall is fair.

  • The contrast between the drop down rails and wall is fair.

  • The contrast between the walls and floor is good.

  • The lighting levels are bright.

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  • There is a ramp or slope to access this service.

  • The ramp or slope is located between the car park and the entrance.

  • The ramp or slope is moderate.

  • The ramp or slope is permanent.

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  • There are accessible toilets within this venue designated for public use.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • The accessible toilet is 38m (41yd 1ft) from the main entrance.

  • The accessible toilet is located within the farm site.

  • There is not level access to the accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a sliding bolt.

  • The width of the accessible toilet door is 90cm (2ft 11in).

  • The door weight is light.

  • The dimensions of the accessible toilet are 240cm x 280cm (7ft 10in x 9ft 2in).

  • Floor manoeuvring space is clear in the accessible toilet.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 170cm (5ft 7in).

  • There is a dropdown rail on the transfer side.

  • There is not a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is an emergency alarm in the cubicle.

  • The emergency alarm is fully functional.

  • It is not a push button style of alarm.

  • Disposal facilities are available in the cubicle.

  • There is not a coat hook.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There are not mirrors.

  • There is not a hand dryer.

  • There is a towel dispenser.

  • There is not a toilet roll holder.

  • There is a sink.

  • The sink can be reached from seated on the toilet.

  • The sink is not placed higher than 74cm (2ft 5in).

  • The contrast between the internal door and wall is good.

  • The contrast between the external door and wall is poor.

  • The contrast between the grab rails and wall is good.

  • The contrast between the drop down rails and wall is good.

  • The contrast between the walls and floor is good.

  • The lighting levels are bright.

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  • There are accessible toilets within this venue designated for public use.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • The accessible toilet is 90m (98yd 1ft) from the tractor stop.

  • The accessible toilet is located at the rear of the farm.

  • There is level access to the accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a locking handle.

  • The width of the accessible toilet door is 88cm (2ft 11in).

  • The door weight is light.

  • The dimensions of the accessible toilet are 180cm x 250cm (5ft 11in x 8ft 2in).

  • Floor manoeuvring space is clear in the accessible toilet.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 110cm (3ft 7in).

  • There is a dropdown rail on the transfer side.

  • There is not a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • Disposal facilities are not available in the cubicle.

  • There is not a coat hook.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on the right.

  • There is a shelf within the accessible toilet.

  • There are mirrors.

  • The height of the toilet seat above floor level is 45cm (1ft 6in).

  • There is a hand dryer.

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • There is a sink.

  • The sink can be reached from seated on the toilet.

  • The sink is not placed higher than 74cm (2ft 5in).

  • The contrast between the internal door and wall is good.

  • The contrast between the external door and wall is good.

  • The contrast between the grab rails and wall is good.

  • The contrast between the drop down rails and wall is good.

  • The contrast between the walls and floor is good.

  • The lighting levels are bright.

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  • Standard toilets are available.

  • The female toilets are located through the visitor centre.

  • The female toilets are 15m (16yd) from the main entrance.

  • Inside the venue, there is not level access to the female toilet.

  • Lighting levels are bright.

  • The male toilets are located through the visitor centre.

  • The male toilets are 12m (13yd) from the main entrance.

  • Inside the venue, there is not level access to the male toilet.

  • Lighting levels are bright.

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  • There are steps to access this area / service.

  • The steps are located in front of the entrance.

  • There is / are 1 step(s) to the area / service.

  • The steps are not clearly marked.

  • The steps are medium.

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  • Staff do receive disability awareness / equality training.

  • Documents can be requested in Braille.

  • Documents can be requested in large print.

  • A member of staff trained in BSL skills is not generally on duty.

  • Staff are Text Relay aware.

  • Plastic cups are available.

  • Plastic cutlery is available.

  • Drinking straws are available on request.

  • The photographs show the new toboggan run. .

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