Lee Valley Ice Centre

Lea Bridge Road, Leyton, London E10 7QL

0300 003 0624

ice@vibrantpartnerships.co.uk

Http://www.visitleevalley.org.uk/iceskating

Guide Last Updated: 12/01/2016

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Access Guide

  • Monday 12:30 - 15:30.

  • Tuesday 12:30 - 15:30.

  • Tuesday 16:00 - 19:00.

  • Wednesday 12:30 - 15:30.

  • Thursday 12:30 - 15:30.

  • Thursday 20:30 - 22:30.

  • Friday 12:30 - 15:30.

  • Friday 16:00 - 19:00.

  • Friday 20:30 - 22:30.

  • Saturday 10:00 - 12:00.

  • Saturday 14:30 - 16:30.

  • Saturday 20:30 - 22:30.

  • Sunday 10:00 - 12:00.

  • Sunday 14:30 - 16:30.

  • The venue is situated outside the centre of the town.

  • This venue is situated in Leyton.

  • The venue is not situated on a road which has a steep gradient.

  • The nearest mainline station is Clapton.

  • There is not a bus stop within 150m (164yds) of the venue.

  • The venue does have its own car park.

  • Parking is free for all users.

  • The car park is located in front and to the left of the venue.

  • The car park type is open air/surface.

  • Parking spaces for Blue Badge holders do not need to be booked in advance.

  • There is/are 4 designated parking bay(s) within the car park.

  • The dimensions of the designated parking bay(s) are 365cm x 620cm (11ft 12in x 20ft 4in).

  • The nearest designated bay is 30m (32yd 2ft) from the main entrance.

  • The furthest designated bay is 38m (41yd 1ft) from the main entrance.

  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.

  • Assistance may be required because there is / are slopes/ramps.

  • The car park surface is tarmac.

  • There is a dropped kerb between the car park and the venue.

  • The dropped kerb does have tactile paving.

  • The patron does not have to cross a road.

  • The car park does have a height restriction barrier.

  • The maximum height is 200cm (6ft 7in).

  • There is not a designated drop off point.

  • There are parent and child bays also available within the car park.

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  • This information is for the entrance located at the front of the building.

  • There is level access into the venue.

  • The main door(s) open automatically.

  • The doors are double width.

  • The door opening is 100cm (3ft 3in) wide.

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  • The desk is 4m (4yd 1ft) from the main entrance.

  • There is level access to reception from the entrance.

  • The reception desk is high (110cm+).

  • The desk has a low (76cm or lower) section.

  • The desk is generally staffed.

  • The lighting levels are bright.

  • There is a hearing assistance system.

  • The type of system is a portable loop.

  • Staff are trained to use the system.

  • There is not a bell to attract attention.

  • There is not sufficient space to write or sign documents on the desk.

  • There is turnstile entry into the centre, the turnstile can be bypassed by an accessible security gate.

  • The accessible gate is 90cm wide.

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  • There is level access to the service.

  • There is a hearing assistance system.

  • The system is a portable loop.

  • Staff are trained to use the system.

  • This venue does not play background music.

  • The lighting levels are varied.

  • Motorised scooters are allowed in public parts of the venue.

  • The type of flooring in walkways and corridors is vinyl.

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  • Most entrances around the ice rink have 1 medium or deep step.

  • There is an accessible entrance onto the ice.

  • The entrance is located next to the Ice House cafĂ©.

  • There are two doors that open towards you (pull)

  • The door width is 300cm wide.

  • There is not level access onto the ice.

  • There is a portable ramp available.

  • The portable ramp is moderate.

  • The ramp overcomes the step.

  • There is 1 medium step at the accessible entrance.

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  • The following information is for the cafe.

  • Once inside, there is not level access to the service.

  • No tables are permanently fixed.

  • No chairs are permanently fixed.

  • No chairs have armrests.

  • The nearest table is 11m (12yd 1in) from the cafe entrance.

  • The distance between the floor and the lowest table is 72cm (2ft 4in).

  • The distance between the floor and the highest table is 72cm (2ft 4in).

  • Menus are wall only.

  • Menus are not available in Braille.

  • Menus are not available in large print.

  • Picture menus are not available.

  • Menus are clearly written.

  • Menus are presented in contrasting colours.

  • The type of food served here is hot and cold meals and snacks.

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  • There is a ramp or slope to access this service.

  • The ramp or slope is located between the cafe entrance and the seating area.

  • The ramp or slope is moderate.

  • The ramp or slope is permanent.

  • The width of the ramp or slope is 90cm (2ft 11in).

  • There are steps to access this area / service.

  • The steps are located between the cafe entrance and the seating area.

  • There is / are 3 step(s) to the area / service.

  • Lighting levels at the steps are bright.

  • The steps are clearly marked.

  • The steps are deep.

  • The steps do have handrails.

  • The handrails are on both sides.

  • The ramp is used to bypass the steps.

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  • The skates desk is located within the standard changing room.

  • The desk is high (over 110cm).

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  • There are standard changing rooms available.

  • The standard changing rooms are located behind the Ice House Cafe.

  • The standard changing room is 26m (28yd 1ft) from the main entrance.

  • The standard changing room is 22m (24yd 2in) from the reception desk.

  • There is level access to the standard changing rooms.

  • The benches are 40cm high.

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  • There are standard changing rooms available.

  • The standard changing rooms are located off the main changing area.

  • There is level access to the standard changing rooms.

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  • Shower facilities are available.

  • The showers are located within the home and away changing room.

  • There is level access to the services from the shower facilities.

  • There is 1 medium step into the shower.

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  • There are accessible toilets within this venue designated for public use.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • The accessible toilet is 25m (27yd 1ft) from the main entrance.

  • The accessible toilet is located off the changing area.

  • There is level access to the accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens inwards.

  • The door is locked by a twist lock.

  • The width of the accessible toilet door is 75cm (2ft 6in).

  • The door weight is light.

  • The dimensions of the accessible toilet are 155cm x 200cm (5ft 1in x 6ft 7in).

  • Floor manoeuvring space is clear in the accessible toilet.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 130cm (4ft 3in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is an emergency alarm in the cubicle.

  • The emergency alarm is fully functional.

  • It is not a push button style of alarm.

  • Disposal facilities are available in the cubicle.

  • There is a coat hook.

  • The coat hook is not within 120cm (3ft 11in) from floor level.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on the left.

  • There is not a shelf within the accessible toilet.

  • There are mirrors.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 45cm (1ft 6in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is placed higher than 100cm (3ft 3in).

  • The hand dryer is 105cm (3ft 5in) high.

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is placed higher than 100cm (3ft 3in).

  • The toilet roll holder is 110cm (3ft 7in) high.

  • There is a sink.

  • The sink can be reached from seated on the toilet.

  • The sink is placed higher than 74cm (2ft 5in).

  • The height of the sink is 77cm (2ft 6in).

  • The contrast between the internal door and wall is good.

  • The contrast between the external door and wall is good.

  • The contrast between the grab rails and wall is poor.

  • The contrast between the drop down rails and wall is poor.

  • The contrast between the walls and floor is good.

  • The lighting levels are bright.

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  • Standard toilets are available.

  • The female toilets are located off the changing area.

  • The female toilets are 23m (25yd 6in) from the main entrance.

  • Inside the venue, there is level access to the female toilet.

  • Lighting levels are bright.

  • The male toilets are located off the changing area.

  • The male toilets are 54m (59yd 2in) from the main entrance.

  • Inside the venue, there is level access to the male toilet.

  • Lighting levels are bright.

  • There are additional standard toilets available at the rear of the centre.

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  • Staff do receive disability awareness / equality training.

  • Documents can be requested in Braille.

  • Documents can be requested in large print.

  • A member of staff trained in BSL skills is not generally on duty.

  • Staff are Text Relay aware.

  • Plastic cups are available.

  • Plastic cutlery is not available.

  • Drinking straws are available on request.