St Davids Shopping Centre

Centre Management Office, 11 Bridge Street Arcade, St Davids Dewi Sant, Cardiff CF10 2EF

029 2036 7600

marketing@stdavidscardiff.com

www.stdavidscardiff.com

Guide Last Updated: 22/12/2017

Something changed?

Access Guide

  • Services / facilities within the grounds include shops and restaurants on the ground and first floors, centre management on the 2nd floor and parking on levels P3 - P8. There is also a shopmobility on level P3.
    Shopmobility
    David Street Car Park
    02920 399 355.

  • Monday 09:30 - 20:00.

  • Tuesday 09:30 - 20:00.

  • Wednesday 09:30 - 20:00.

  • Thursday 09:30 - 20:00.

  • Friday 09:30 - 20:00.

  • Saturday 09:30 - 19:00.

  • Sunday 11:00 - 17:00.

  • Shopmobility is open 09:00-19:00 Monday-Friday and 09:00-16:00 Saturdays.

  • Please check the website for festive opening hours.

  • The venue is situated within the centre of the city.

  • This venue is situated in Cardiff.

  • The venue is not situated on a road which has a steep gradient.

  • The nearest mainline station is Cardiff Central.

  • There is a bus stop within 150m (164yds) of the venue.

  • The venue does have its own car park.

  • Parking is not free for all users.

  • Parking is not free for Blue Badge holders.

  • The car park is on levels P3 - P8 above the centre.

  • The car park type is multi storey.

  • Parking spaces for Blue Badge holders do not need to be booked in advance.

  • There is/are 10+ Blue Badge parking bay(s) within the car park.

  • The dimensions of the Blue Badge parking bay(s) are 360cm x 470cm (11ft 10in x 15ft 5in).

  • The nearest Blue Badge bay is 13m (14yd 8in) from the lift on P3.

  • The furthest Blue Badge bay is 90m (98yd 1ft) from the lift on P3.

  • The car park surface is concrete.

  • There is a road to cross between the car park and the entrance.

  • The road is generally quiet.

  • The car park does have a height restriction barrier.

  • The maximum height is 215cm (7ft 1in).

  • There is not a designated drop off point.

  • The crossing from the parking bays to the lift is via yellow markings.

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  • This information is for the entrance located off Working Street.

  • There is level access into the venue.

  • The main door(s) open(s) automatically (towards you).

  • The door(s) is / are single.

  • The automatic doors are push pad activated.

  • The width of the door opening is 95cm (3ft 1in).

  • There are also double, manual doors at these entrances with a door width of 188cm.

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  • This information is for the entrance located at Queen's Arcade.

  • There is level access into the venue.

  • There are no doors at this entrance.

  • Step free access between the centres is via lift, escalators or a moderate ramp.

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  • This information is for the entrance located near to M&S, just off Charles Street.

  • There is level access into the venue.

  • The main door(s) open(s) automatically.

  • The door(s) is / are single.

  • The width of the door opening is 96cm (3ft 2in).

  • The automatic doors are push pad operated.

  • There are also double manually opening doors (both ways) with a door width of 136cm.

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  • This information is for the entrance located on Queen Street.

  • There is level access into the venue.

  • The main door(s) open automatically.

  • The doors are single width.

  • The automatic doors are push pad activated.

  • The door opening is 97cm (3ft 2in) wide.

  • There are double manual doors with a door width of 188cm.

  • The manual doors open both ways.

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  • This information is for the entrance located on Hills Street, opposite the Grand Arcade.

  • There is not level access into the venue.

  • The main door(s) open automatically.

  • The doors are single width.

  • The automatic doors are push pad activated.

  • The door opening is 97cm (3ft 2in) wide.

  • There are also double manual doors with an opening width of 190cm.

  • The manual doors open both ways.

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  • There is a ramp or slope to access this service.

  • The ramp or slope is located in front of the entrance.

  • The ramp or slope is moderate.

  • The ramp or slope is permanent.

  • There is a level landing at the top of the ramp.

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  • This information is for the entrance located on Hills Street, opposite Town Wall South.

  • There is level access into the venue.

  • The main door(s) open automatically.

  • The doors are single width.

  • The door opening is 96cm (3ft 2in) wide.

  • The automatic doors are push pad operated.

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  • This information is for the entrance located on Bridge Street.

  • There is level access into the venue.

  • The main doors open automatically (towards you).

  • The doors are single width.

  • The door opening is 112cm (3ft 8in) wide.

  • There is a second set of doors.

  • The doors open automatically (towards you).

  • The doors are single width.

  • The door opening is 112cm (3ft 8in) wide.

  • The automatic doors are push pad operated.

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  • This information is for the entrance located off Tredegar Street.

  • There is level access into the venue.

  • The main doors open automatically (towards you).

  • The doors are single width.

  • The door opening is 96cm (3ft 2in) wide.

  • The automatic doors are push pad operated.

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  • This information is for the entrance located off The Hayes.

  • There is not level access into the venue.

  • The main door(s) open(s) automatically (towards you).

  • The door(s) is / are single.

  • The automatic doors are push pad activated.

  • The width of the door opening is 110cm (3ft 7in).

  • There are also double, manual doors at these entrances with a door width of 220cm.

  • The manual doors open both ways.

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  • There is a ramp or slope to access this service.

  • The ramp or slope is located in front of the entrance.

  • The ramp or slope is easy.

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  • There is a lift for public use.

  • The lift is located on the right as you enter The Hayes entrance.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are G-1-2.

  • The lift is 27m (29yd 1ft) from the Hayes Entrance.

  • Staff do not need to be notified for use of the lift.

  • The dimensions of the lift are 168cm x 240cm (5ft 6in x 7ft 10in).

  • The clear door width is 110cm (3ft 7in).

  • There are separate entry and exit doors in the lift.

  • There is not a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within 120cm from the floor.

  • The lighting level in the lift is medium.

  • The lift does have Braille markings.

  • The lift does have tactile markings.

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  • This information is for the entrance located on the parking level P3.

  • There is level access into the venue.

  • The main doors open away from you (push).

  • The doors are double width.

  • The doors are heavy.

  • The door opening is 88cm (2ft 11in) wide.

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  • The desk is 15m (16yd 1ft) from the Town Wall South lifts.

  • There is not level access to reception from the entrance.

  • The reception desk is medium height (77cm - 109cm).

  • The desk has a low (76cm or lower) section.

  • The lighting levels are medium.

  • There is not a hearing assistance system.

  • The Customer Information Desk is located on the first floor, on the link bridge over Hill Street.

  • The bridge has a moderate slope, giving the far end of the desk a low level.

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  • The desk is 3m (3yd 10in) from the Eastside, Bridge Street entrance lift.

  • There is level access to reception from the entrance.

  • This is by lift.

  • The reception desk is low (76cm or lower).

  • The desk is generally staffed.

  • The lighting levels are bright.

  • There is a hearing assistance system.

  • The type of system is a fixed loop.

  • Staff are trained to use the system.

  • There is sufficient space to write or sign documents on the desk.

  • The management office is located on level 2.

  • Monday 09:00 - 17:30.

  • Tuesday 09:00 - 17:30.

  • Wednesday 09:00 - 17:30.

  • Thursday 09:00 - 17:30.

  • Friday 09:00 - 17:30.

  • Saturday Closed.

  • Sunday Closed.

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  • There is level access to the service.

  • This venue does not play background music.

  • The lighting levels are varied.

  • Motorised scooters are allowed in public parts of the venue.

  • Customers cannot charge scooters or wheelchairs at the venue.

  • There are some easy and moderate internal slopes located on both levels throughout the venue.

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  • Escalator(s) can be used to access other floors.

  • The floors which are accessible by escalator are G and 1.

  • The escalators steps are not clearly marked.

  • The foot and head of the escalators are not clearly marked.

  • The lighting levels are medium.

  • The first floor accesses the link way giving access to the Grand Arcade first floor.

  • There are several other sets of escalators in the Grand Arcade.

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  • The floors which are accessible by stairs are G, 1, 2, P3, P4, P5, P6, P7 and P8.

  • There are 15+ steps between floors.

  • The lighting levels are medium.

  • The steps are clearly marked.

  • The steps are medium (11cm - 17cm).

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • There is a landing.

  • Escalator(s) can be used to access other floors.

  • The floors which are accessible by escalator are G and 1.

  • Levels P3-P8 are all car parking.

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  • There is a lift for public use.

  • The lift is located left of the Town Wall South Hills Street entrance.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are G and 1.

  • The lift is approximately 8m (8yd 2ft) from the St David’s Walk Hills Street entrance.

  • Staff do not need to be notified for use of the lift.

  • The dimensions of the lift are 109cm x 209cm (3ft 7in x 6ft 10in).

  • The clear door width is 90cm (2ft 11in).

  • There are not separate entry and exit doors in the lift.

  • There is a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within 90cm - 120cm from the floor.

  • The lighting level in the lift is bright.

  • The lift does not have Braille markings.

  • The lift does have tactile markings.

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  • The lift is located to the right of the Eastside, Bridge Street entrance as you enter.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are G, 1, 2, P3, P4, P5, P6, P7 and P8.

  • The lift is approximately 33m (36yd 3in) from the Eastside, Bridge Street Entrance.

  • Staff do not need to be notified for use of the lift.

  • The dimensions of the lift are 168cm x 230cm (5ft 6in x 7ft 7in).

  • The clear door width is 110cm (3ft 7in).

  • There are not separate entry and exit doors in the lift.

  • There is a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within 90cm - 120cm from the floor.

  • The lighting level in the lift is bright.

  • The lift does have Braille markings.

  • The lift does have tactile markings.

  • There are 3 lifts located here and other lifts are located throughout the venue.

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  • The facility is located on the ground floor of Eastside.

  • The facility is 35m (38yd 10in) from the Eastside Bridge Street entrance.

  • There is level access to the facility.

  • You do not need a key for the facility.

  • The dimensions of the facility are 275cm x 390cm (9ft x 12ft 10in).

  • The facility changing bench height is adjustable.

  • The facility changing bench is wall mounted.

  • The length of the bench is 188cm (6ft 2in).

  • The facility hoist is powered overhead.

  • The overhead hoist covers all areas in cubicle.

  • The sling is attached to the hoist by hook and loop.

  • The facility toilet is corner.

  • The transfer space on the left as you face the toilet is 185cm (6ft 1in).

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • Drop down rails are provided.

  • As you face the toilet the drop down rails are on the left.

  • The type of sink is fixed.

  • Wall mounted hand rails are available at the sink.

  • As you face the sink, rails are available on both sides.

  • Disposal facilities are available.

  • A privacy screen is available.

  • Wide tear off paper roll is available.

  • The facility has a non slip floor.

  • A functioning emergency alarm is available.

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  • There are accessible toilets within this venue designated for public use.

  • The toilet is not for the sole use of disabled people.

  • There is tactile and pictorial signage on or near the toilet door.

  • The accessible toilet is 25m (27yd 1ft) from the Eastside, Bridge Street entrance.

  • The accessible toilet is located on the ground floor, to the right from Eastside, Bridge Street entrance as you enter.

  • There is level access to the accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a twist lock.

  • The width of the accessible toilet door is 94cm (3ft 1in).

  • The door weight is heavy.

  • The dimensions of the accessible toilet are 150cm x 220cm (4ft 11in x 7ft 3in).

  • Floor manoeuvring space is clear in the accessible toilet.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 84cm (2ft 9in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • The emergency alarm is fully functional.

  • Disposal facilities are available in the cubicle.

  • There is not a coat hook.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There are mirrors.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 48cm (1ft 7in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a sink.

  • The sink can be reached from seated on the toilet.

  • The sink is not placed higher than 74cm (2ft 5in).

  • The contrast between the internal door and wall is good.

  • The contrast between the external door and wall is good.

  • The contrast between the grab rails and wall is good.

  • The contrast between the drop down rails and wall is good.

  • The contrast between the walls and floor is good.

  • The lighting levels are medium.

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  • There are accessible toilets within this venue designated for public use.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • This accessible toilet is 10m (10yd 2ft) from the Eastside lifts.

  • This accessible toilet is located on the first floor.

  • There is level access to this accessible toilet.

  • This is by lift.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a twist lock.

  • The width of the accessible toilet door is 90cm (2ft 11in).

  • The door weight is light.

  • The dimensions of the accessible toilet are 150cm x 220cm (4ft 11in x 7ft 3in).

  • Floor manoeuvring space is clear in the accessible toilet.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 80cm (2ft 7in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • The emergency alarm is fully functional.

  • Disposal facilities are available in the cubicle.

  • There is a coat hook.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There are mirrors.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 48cm (1ft 7in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a sink.

  • The sink cannot be reached from seated on the toilet.

  • The sink is not placed higher than 74cm (2ft 5in).

  • The contrast between the internal door and wall is good.

  • The contrast between the external door and wall is good.

  • The contrast between the grab rails and wall is good.

  • The contrast between the drop down rails and wall is good.

  • The contrast between the walls and floor is good.

  • The lighting levels are medium.

  • There are six accessible toilets here, three of which have the transfer space on the right. The accessible toilet in the corner by the family toilets has a larger cubicle.

  • The dimensions of the cubicle are 275cm wide x 345cm length.

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  • Standard toilet facilities are available.

  • The female and male toilet facilities that were surveyed are located on the ground floor of Eastside.

  • The female and male toilets are approximately 39m (42yd 1ft) from the Eastside Bridge Street entrance.

  • Inside the venue, there is level access to the female and male toilets.

  • This is by lift.

  • Lighting levels are bright.

  • Baby change facilities are located within the venue.

  • Baby change facilities are located in the Eastside ground floor toilet area.

  • The height of the baby change table once extended is 87cm (2ft 10in).

  • Inside the venue, there is level access to the baby change facility.

  • There are also standard toilets in the same location on the first floor.

  • These toilets contain cubicles with grab rails fitted and doors that open outwards.

  • There are baby change cubicles in the toilet areas on both floors. There are also baby feeding rooms available.

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  • Staff do receive disability awareness / equality training.

  • Staff do receive deaf awareness training.

  • Documents are not available in Braille.

  • Documents can be requested in large print.

  • Documents are available in different languages on request.

  • Water bowls for assistance dogs are available.

  • There is not a dog toilet or toileting area.

  • An assistance dog toileting area cannot be provided onsite.

  • Staff who speak different languages are generally on duty.

  • A member of staff trained in BSL skills is normally on duty.

  • Staff are trained to BSL level 3.

  • A member of staff trained in Makaton is not generally on duty.

  • Staff are not Text Relay aware.

  • Children are welcomed at the venue.

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