O2 Centre

255 Finchley Road, Swiss Cottage, London NW3 6LU

020 7794 7716

o2.centre@landsecurities.com

www.o2centre.co.uk

Guide Last Updated: 22/12/2017

Something changed?

Access Guide

  • Monday 06:00 - 00:30.

  • Tuesday 06:00 - 00:30.

  • Wednesday 06:00 - 00:30.

  • Thursday 06:00 - 00:30.

  • Friday 06:00 - 01:00.

  • Saturday 06:00 - 01:00.

  • Sunday 07:00 - 00:15.

  • The venue is situated within the centre of the area.

  • This venue is situated in Swiss Cottage.

  • The nearest mainline station is Finchley Road & Frognal.

  • There is a bus stop within 150m (164yds) of the venue.

  • The nearest underground station is Finchley Road.

  • The venue does have its own car park.

  • Parking is not free for all users.

  • Parking is not free for Blue Badge holders.

  • The car park is located at the rear of the venue.

  • The car park type is open air/surface.

  • Parking spaces for Blue Badge holders do not need to be booked in advance.

  • There is/are 10+ designated parking bay(s) within the car park.

  • The dimensions of the designated parking bay(s) are 370cm x 490cm (12ft 2in x 16ft 1in).

  • The nearest designated bay is 18m (19yd 2ft) from the rear entrance.

  • The furthest designated bay is 63m (68yd 2ft) from the rear entrance.

  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.

  • Assistance may be required because there is / are dropped kerbs.

  • The car park surface is tarmac.

  • There is a dropped kerb between the car park and the venue.

  • The dropped kerb does have tactile paving.

  • The patron does not have to cross a road.

  • The car park does not have a height restriction barrier.

  • There is not a designated drop off point.

  • Throughout the car park there are a number of dropped kerbs and zebra crossings all linked to pathways leading to the venue.

  • There is 2 hour free parking for Sainsbury's customers when they spend £10 or more.

  • There is 1 hour free parking for Homebase customers when they spend £10 or more.

1
2
3
4
5
6
  • This information is for the entrance located on Finchley Road, at the front of the building.

  • There is not level access into the venue.

  • The main door(s) open(s) automatically (towards you).

  • The door(s) is / are double.

  • The width of the door opening is 252cm (8ft 3in).

  • There is a second set of doors.

  • The door(s) open(s) automatically (towards you).

  • The door(s) is / are double.

  • The width of the door opening is 250cm (8ft 2in).

  • This entrance gives access to level 1 of the centre.

1
2
3
  • There is a ramp or slope to access this service.

  • The ramp or slope is located in front of the entrance.

  • The ramp or slope is easy.

  • The ramp or slope is permanent.

1
  • This information is for the entrance located in the car park.

  • There is not level access into the venue.

  • The main door(s) open automatically.

  • The doors are double width.

  • The door opening is 190cm (6ft 3in) wide.

  • There is a second set of doors.

  • The door(s) open automatically.

  • The doors are double width.

  • The door opening is 185cm (6ft 1in) wide.

  • This entrance gives access to the ground floor of the centre.

1
2
  • There is a ramp or slope to access this service.

  • The ramp or slope is located in front of the entrance.

  • The ramp or slope is easy.

  • The ramp or slope is permanent.

1
  • There is level access to the service.

  • There is not a hearing assistance system.

  • This venue does not play background music/noise.

  • The lighting levels are varied.

  • Motorised scooters are allowed in public parts of the venue.

  • Customers cannot charge scooters or wheelchairs at the venue.

  • The type of flooring in walkways and corridors is carpet and tiles.

1
2
3
4
5
  • The floors which are accessible by stairs are 1-2.

  • There are 15+ steps between floors.

  • The lighting levels are bright.

  • The steps are clearly marked.

  • The steps are deep (18cm+).

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • There is a landing.

  • Escalator(s) can be used to access other floors.

  • The floors which are accessible by escalator are 1-2.

  • The escalators steps are clearly marked.

  • The foot and head of the escalators are not clearly marked.

  • The lighting levels are bright.

  • The steps and escalators are located at the front of the venue and give access to level 1 and 2.

1
2
  • There is a lift for public use.

  • The lift is located in the main foyer, opposite the main entrance.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are 1-2.

  • The lift is 12m (13yd 4in) from the main entrance.

  • Staff do not need to be notified for use of the lift.

  • The dimensions of the lift are 160cm x 145cm (5ft 3in x 4ft 9in).

  • The clear door width is 90cm (2ft 11in).

  • There are not separate entry and exit doors in the lift.

  • There is not a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within 90cm - 120cm from the floor.

  • The lighting level in the lift is medium.

  • The lift does not have Braille markings.

  • The lift does have tactile markings.

  • This lift is located at the front of the venue and gives access to level 1 and 2.

1
  • Escalator(s) can be used to access other floors.

  • The floors which are accessible by escalator are G-1.

  • The escalators steps are clearly marked.

  • The foot and head of the escalators are clearly marked.

  • The lighting levels are medium.

  • The escalators are located at the rear of the venue and give access to the ground floor and level 1.

1
  • There is a lift for public use.

  • The lift is located to the right as you enter, past the escalators.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are G-1.

  • The lift is 21m (22yd 2ft) from the rear entrance.

  • Staff do not need to be notified for use of the lift.

  • The dimensions of the lift are 135cm x 140cm (4ft 5in x 4ft 7in).

  • The clear door width is 90cm (2ft 11in).

  • There are not separate entry and exit doors in the lift.

  • There is not a mirror to aid reversing out of the lift.

  • The lift does not have a visual floor indicator.

  • The lift does not have an audible announcer.

  • The controls for the lift are within 90cm - 120cm from the floor.

  • The lighting level in the lift is low.

  • The lift does not have Braille markings.

  • The lift does not have tactile markings.

  • This lift is located at the rear of the venue and gives access to the ground floor and level 1.

1
  • There are accessible toilet facilities within this venue.

  • The toilet is for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • This accessible toilet is approximately 20m (21yd 2ft) from the lift.

  • This accessible toilet is located on level 2, to the right when exiting the lift.

  • There is level access to this accessible toilet.

  • This is by lift.

  • This is a unisex toilet.

  • A key is required for the accessible toilet.

  • The key is a radar key.

  • The door opens outwards.

  • The door is locked by a locking handle.

  • The width of the accessible toilet door is 85cm (2ft 9in).

  • The door is heavy.

  • The dimensions of the accessible toilet are 150cm x 180cm (4ft 11in x 5ft 11in).

  • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 75cm (2ft 6in).

  • There is a dropdown rail on the transfer side.

  • There is a flush, however it is not on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is an emergency alarm in the cubicle.

  • The emergency pull cord alarm is not fully functional.

  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.

  • Disposal facilities are not available in the cubicle.

  • There is a/are coat hook(s).

  • The coat hook is not within 120cm (3ft 11in) from floor level.

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There is not a mirror.

  • The height of the toilet seat above floor level is 48cm (1ft 7in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • There is a soap dispenser.

  • The soap dispenser can be reached from seated on the toilet.

  • The height of the soap dispenser is 86cm.

  • The contrast between the internal door and wall is good.

  • The contrast between the external door and wall is poor.

  • The contrast between the wall-mounted grab rail(s) and wall is good.

  • The contrast between the dropdown rail(s) and wall is good.

  • The contrast between the walls and floor is good.

  • The lighting levels are bright.

1
  • Standard toilet facilities are available.

  • The female and male toilet facilities that were surveyed are located off the 2nd floor concourse.

  • The female and male toilets are approximately 19m (20yd 2ft) from the lift.

  • Inside the venue, there is level access to the female and male toilets.

  • This is by lift.

  • An ambulant toilet cubicle with wall mounted grab rails is available.

  • Lighting levels are bright.

  • Baby change facilities are located within the venue.

1
  • There is a parent and baby room available on the first floor.

  • Access into the parent and baby rooms is via a single width door.

  • The doors opens away for you (push).

  • The door is heavy.

  • The width of the door opening is 75cm.

  • There is a dropdown baby change table.

  • The height of the baby change table is 115cm.

  • There is a sink in the baby change room.

1
2
  • Staff do not receive disability awareness / equality training.

  • Documents are not available in Braille.

  • Documents are available in large print on request.

  • Water bowls for assistance dogs are available.

  • There is not a dog toilet or toileting area.

  • Staff who speak different languages are generally on duty.

  • A member of staff trained in BSL skills is not normally on duty.

  • This service cannot be requested.

  • Staff are Text Relay aware.