Lewisham Shopping Centre

Molesworth Street, Lewisham, London SE13 7HB

020 8852 0094

lewisham@landsecurities.com

www.lewishamshopping.co.uk

Guide Last Updated: 22/12/2017

Something changed?

Access Guide

  • There are a number of venues located within the centre. For more information please refer to the Lewisham Shopping Centre website.

  • Monday 09:00 - 17:30.

  • Tuesday 09:00 - 17:30.

  • Wednesday 09:00 - 17:30.

  • Thursday 09:00 - 20:00.

  • Friday 09:00 - 18:00.

  • Saturday 09:00 - 18:00.

  • Sunday 11:00 - 17:00.

  • The venue is situated within the centre of the town.

  • This venue is situated in Lewisham.

  • The venue is not situated on a road which has a steep gradient.

  • The nearest National Rail station is Lewisham.

  • There is a bus stop within 150m (164yds) of the venue.

  • The nearest underground station is Canada Water.

  • The venue does have its own car park.

  • Parking is not free for all users.

  • The car park is located above the shopping centre.

  • The car park type is multi storey.

  • Parking spaces for Blue Badge holders do not need to be booked in advance.

  • There is/are 10+ designated parking bay(s) within the car park.

  • The dimensions of the designated parking bay(s) are 320cm x 500cm (10ft 6in x 16ft 5in).

  • The nearest designated bay is 11m (12yd 1in) from the central square lift.

  • The furthest designated bay is 28m (30yd 1ft) from the central square lift.

  • The route from the car park to the entrance is accessible to a wheelchair user unaided.

  • The car park surface is tarmac.

  • The patron does not have to cross a road.

  • The car park does have a height restriction barrier.

  • The maximum height is 183cm (6ft).

  • There is not a designated drop off point.

  • Parent and child bays are also located within the car park.

  • The Centre offers concessions for Blue Badge holders. Please contact the centre for details.

  • The car park has clear signage and walkways for pedestrians.

1
2
3
4
5
6
  • The floors which are accessible by stairs are G-1-2-3-4-5.

  • There are 15+ steps between floors.

  • The lighting levels are medium.

  • The steps are clearly marked.

  • The steps are deep (18cm+).

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • There is a landing.

  • Steps up to level 1 are clearly marked, but the steps from level 1 to level 5 are not.

  • The shopping centre is located on the ground floor. All other levels are for the car park.

1
  • This information is for the entrance located on Rennell Street.

  • There is not level access into the venue.

  • The main door(s) open(s) automatically.

  • The door(s) is / are double.

  • The width of the door opening is 128cm (4ft 2in).

1
2
  • There is a ramp or slope to access this service.

  • The ramp or slope is located immediately beyond the entrance.

  • The ramp or slope is moderate.

1
  • This information is for the entrance located on Lewisham High Street.

  • There is not level access into the venue.

  • The main door(s) open(s) automatically (towards you).

  • The door(s) is / are double.

  • The width of the door opening is 140cm (4ft 7in).

  • There is also a set of double width (140cm), heavy doors that open both ways, to the right of the automatic doors.

1
  • There is a ramp or slope to access this service.

  • The ramp or slope is located immediately beyond the entrance.

  • The ramp or slope is moderate.

1
  • This information is for the entrance located on Molesworth Street.

  • There is not level access into the venue.

  • The main door(s) open automatically (away from you).

  • The doors are double width.

  • The door opening is 115cm (3ft 9in) wide.

  • There is also a set of double width (110cm), heavy manual doors that open both ways, to the right of the automatic doors.

1
2
  • There is a ramp or slope to access this service.

  • The ramp or slope is located immediately beyond the entrance.

  • The ramp or slope is moderate.

  • The ramp or slope is permanent.

  • The ramp does have handrails.

  • The handrails are in the centre.

1
2
  • This information is for the entrance located on Molesworth Street.

  • There is not level access into the venue.

  • The main door(s) open automatically (towards you).

  • The doors are double width.

  • The door opening is 150cm (4ft 11in) wide.

  • There is also a set of double width (150cm), heavy manual doors that open both ways, to the right of the automatic doors.

1
2
  • There is a ramp or slope to access this service.

  • The ramp or slope is located immediately beyond the entrance.

  • The ramp or slope is moderate.

  • The ramp does have handrails.

  • The handrails are on the right going up.

  • The slope is uneven and slanted for the whole length.

1
2
  • There is a ramp or slope to access this service.

  • The ramp or slope is located just beyond the first south east walk ramp/slope.

  • The ramp or slope is easy.

  • The ramp is a slope that goes across the corridor from the right hand side to the left. As viewed from the entrance.

  • A handrail is only on the right hand side for the very end when it goes down to the standard floor height of the shopping centre.

1
2
  • This information is for the entrance located on Lewisham High Street.

  • There is level access into the venue.

  • The main door(s) open automatically.

  • The doors are double width.

  • The door opening is 180cm (5ft 11in) wide.

  • There are also 2 sets of double width (160cm), heavy manual doors that open both ways, either side of the automatic doors.

1
  • This information is for the entrance located on Molesworth Street.

  • There is not level access into the venue.

  • The main door(s) open automatically (towards you).

  • The doors are double width.

  • The door opening is 135cm (4ft 5in) wide.

  • There is also a set of double width (140cm), heavy manual doors that open both ways, to the right of the automatic doors.

1
2
  • There is a ramp or slope to access this service.

  • The ramp or slope is located immediately beyond the entrance.

  • The ramp or slope is moderate.

1
  • The desk is 62m (67yd 2ft) from the East Mall entrance.

  • There is level access to reception from the entrance.

  • The reception desk is medium height (77cm - 109cm).

  • The desk does not have a low (76cm or lower) section.

  • The desk is generally staffed.

  • The lighting levels are medium.

  • There is not a hearing assistance system.

  • There is sufficient space to write or sign documents on the desk.

  • The Customer information desk is moveable and can be relocated to other areas of the venue during special events.

1
  • There is level access to the service.

  • There is not a hearing assistance system.

  • This venue does not play background music/noise.

  • The lighting levels are varied.

  • Motorised scooters are allowed in public parts of the venue.

  • Customers cannot charge scooters or wheelchairs at the venue.

  • The type of flooring in walkways and corridors is carpet and tiles.

  • Bench seating is located throughout the centre.

  • Cash machines are available within the centre.

1
2
3
4
5
6
  • There is a lift for public use.

  • The lift is located in the centre of the shopping centre.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are G-1-2-3-4-5.

  • The lift is 66m (72yd 6in) from the East Mall entrance.

  • Staff do not need to be notified for use of the lift.

  • The dimensions of the lift are 110cm x 180cm (3ft 7in x 5ft 11in).

  • The clear door width is 100cm (3ft 3in).

  • There are not separate entry and exit doors in the lift.

  • There is a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does not have an audible announcer.

  • The controls for the lift are within 90cm - 120cm from the floor.

  • The lighting level in the lift is medium.

  • The lift does have Braille markings.

  • The lift does have tactile markings.

  • There are two identical lifts available in this area.

1
  • There is a lift for public use.

  • The lift is located on the north side of the centre.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are G-1-2-3-4-5.

  • The lift is 45m (49yd 8in) from the North East Walk entrance.

  • Staff do not need to be notified for use of the lift.

  • The dimensions of the lift are 110cm x 180cm (3ft 7in x 5ft 11in).

  • The clear door width is 95cm (3ft 1in).

  • There are not separate entry and exit doors in the lift.

  • There is a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within 90cm - 120cm from the floor.

  • The lighting level in the lift is medium.

  • The lift does have Braille markings.

  • The lift does have tactile markings.

  • There are two identical lifts available in this area.

1
  • There are accessible toilet facilities within this venue.

  • The toilet is for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • This accessible toilet is approximately 24m (26yd 9in) from the West Walk entrance.

  • This accessible toilet is located on Molesworth Street, outside of the shopping centre.

  • There is level access to this accessible toilet.

  • This is a unisex toilet.

  • A key is required for the accessible toilet.

  • The key is a radar key.

  • The key can be obtained from a member of staff.

  • The door opens outwards.

  • The door is locked by a locking handle.

  • The width of the accessible toilet door is 85cm (2ft 9in).

  • The door is light.

  • The dimensions of the accessible toilet are 150cm x 210cm (4ft 11in x 6ft 11in).

  • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 80cm (2ft 7in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is an emergency alarm in the cubicle.

  • The emergency pull cord alarm is fully functional.

  • Disposal facilities are available in the cubicle.

  • There is not a/are not coat hook(s).

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There is a mirror.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 47cm (1ft 7in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • There is a soap dispenser.

  • The soap dispenser can be reached from seated on the toilet.

  • The height of the soap dispenser is 105cm.

  • The contrast between the internal door and wall is good.

  • The contrast between the external door and wall is good.

  • The contrast between the wall-mounted grab rail(s) and wall is poor.

  • The contrast between the dropdown rail(s) and wall is poor.

  • The contrast between the walls and floor is good.

  • The lighting levels are medium.

  • Baby changing facilities are available within this accessible toilet.

  • The height of the baby change table once extended is 100cm (3ft 3in).

  • There are 2 accessible toilets available with identical fixtures and fittings, except one has lateral transfer to the left.

1
2
  • Standard toilets are available.

  • The female and male toilets are located on Molesworth Street, outside the centre.

  • The female and male toilets are 24m (26yd 9in) from the West Walk entrance.

  • Inside the venue, there is level access to the female and male toilets.

  • An ambulant toilet cubicle with wall mounted grab rails is not available.

  • Lighting levels are medium.

1
2
  • Staff do receive disability awareness / equality training.

  • Documents are not available in Braille.

  • Documents are not available in large print.

  • A member of staff trained in BSL skills is not generally on duty.

  • Free WIFI is available within the shopping centre.