Access Guide
Contact Details
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Disabled Supporters
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- The telephone number for disabled visitors is 01484 960 601.
- The email address for disabled visitors is [email protected].
- To view the web page for disabled visitors click here (opens in new tab).
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Ticket Sales
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- The telephone number for ticket sales is 01484 960 606.
- The email address for ticket sales is [email protected].
- To view the web page for ticket sales click here (opens in new tab).
- Hospitality View
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Parking
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- The telephone number for parking enquiries is 01484 960 601/01484 960 606.
- The email address for parking enquiries is [email protected].
- To view the web page for parking enquiries click here (opens in new tab).
Getting Help and Assistance
- There is a member of staff available for help and assistance.
- Club staff receive disability awareness/equality training.
- Stewards receive disability awareness/equality training.
- Hospitality staff receive disability awareness/equality training.
- Food and drink concession staff do not receive disability awareness/equality training.
- Car parking attendants do receive disability awareness/equality training.
- There is not a member of staff trained in British Sign Language.
- British Sign Language interpreters can be provided on request.
- There is an assistance dog toilet or toileting area at the stadium/near by.
- Water bowls for assistance dogs are available.
- There are not mobility aids available.
Getting Here
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By Road
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- M62 Eastbound from Manchester
Exit the M62 at Junction 24 onto the A629 and follow the signs towards Huddersfield Town Centre. After approximately two miles follow the signs for the Stadium, turning left on to Castlegate Ring Road, turn left onto Leeds Road (A62) then follow the official car park signs.
M62 Westbound from Leeds
Exit the M62 at Junction 25 onto the A644 (Wakefield Road). At the junction with the A62 take the second exit towards Huddersfield (Leeds Road) A62. Continue along this road for approximately three miles, and then follow the official car park signs.
M1 from the North/South
Exit the M1 at Junction 42 and continue West on the M62. Exit the M62 at Junction 25 onto the A644 (Wakefield Road). At the junction with the A62 take the second exit towards Huddersfield (Leeds Road) A62. Continue along this road for approximately three miles then follow the official car park signs. - There are two car parks at the stadium; The Town Avenue Car Park and St Andrew's Car Park.
- M62 Eastbound from Manchester
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By Train
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- The nearest Railway Station is Huddersfield.
- Huddersfield Train Station is a short walk or taxi ride to the stadium.
- For more information on National Rail Enquiries please click here (opens new tab).
Car Parking and Drop Off
Outer Concourse
- The main outer concourse areas are located on the outside of the Big Red Stand, the Core Stand and the Magic Rock Brewing Stand.
There is step-free access throughout the concourse areas.
The surface of the flooring varies between tarmac and block paving.
There are 15+ medium height steps between the Core Stand and the Magic Rock Brewing Stand. There is a steep ramp which can be used to overcome these steps.
There are dropped kerbs located around the outer concourse areas between the roads and the pathways. - There are food and drink stands located around the outer concourse.
There are programme stalls located around the outer concourse. - Clear directional signage is not provided on the concourse.
- There is not a stadium plan/map on the concourse.
- There is a steward/member of staff available for assistance on matchdays.
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Stand(s)
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- For more information on the Chadwick Lawrence Stand please click here - (new tab).
- For more information on the Big Red Stand - Lower Tier please click here - (new tab).
- For more information on the Big Red Stand - Upper Tier (Family Stand) please click here - (new tab).
- For more information on the Core Stand - Lower Tier please click here - (new tab).
- For more information on the Core Stand - Upper Tier please click here - (new tab).
- For more information on the Magic Rock Brewing Stand please click here - (new tab).
- For more information on the Magic Rock Brewing Stand (Away Supporters) please click here - (new tab).
- Ticket Office(s) View
- Shop(s) View
- Bar(s) / Restaurant(s) View
- Main Reception / Hospitality View
- Additional Services View
Opening Times
- Monday: 10am - 4pm
- Tuesday: 10am - 4pm or 10am until kick-off on a matchday.
- Wednesday: Closed or 10am until kick-off on a matchday.
- Thursday: 10am-4pm
- Friday: 10am-4pm
- Saturday: 9am-12pm or 9am until kick-off and 30 minutes after the game has finished.
Ticket Office(s)
- The ticket office(s) is/are located on the outer wall of the Core Stand.
- The ticket office(s) is/are clearly signed.
- There is step-free access to the ticket office(s).
- There is a clear unobstructed route to the ticket office(s).
- There are windows, TVs, glazed screens or mirrors at/behind the ticket office(s) which could adversely affect the ability of someone to lip read.
- The lighting levels at the ticket office(s) are good.
- The height of the ticket office(s) is/are high (110cm+).
- There is sufficient space to write or sign documents on the ticket office(s).
- There is not a low section at the ticket office(s) with a height of 76cm or below.
- The ticket office(s) is/are staffed.
- There is a hearing assistance system at some of the ticket offices.
- The hearing assistance system(s) is/are fixed.
- The hearing assistance system(s) is/are signed.
- Staff are trained to use the system.
- The ticket office(s) is/are for home and away supporters.
- The lowered counter is at a height of 79cm.