Old Town Hall

The Old Town Hall, High Street, Hemel Hempstead, Hertfordshire HP1 3AE

01442 228 091

othadmin@dacorum.gov.uk

toth.dacorum.gov.uk/

Guide Last Updated: 23/08/2016

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Access Guide

  • Services / facilities within the building include a theatre, cellar bar, jazz club, and cafe.

  • The theatre and cafe are open according to performances taking place.

  • The bar is open for all evening performances. Please contact the venue for more details.

  • Electric Umbrella, an all-encompassing music project for adults with learning disabilities and is based in Hertfordshire meet on Friday mornings at the venue.

  • To contact Electric Umbrella, please call 07779 065 185 or email info@electricumbrella.co.uk.

  • There is a bus stop within 150m (164yds) of the venue.

  • The nearest National Rail station is Hemel Hempstead.

  • The venue does not have its own car park.

  • There is not a car park for public use within 200m (approx).

  • On street marked Blue Badge bays are available.

  • On street Blue Badge parking is located on High Street.

  • Clearly signed and / or standard marked parking bays are not available.

  • There is not a designated drop off point.

  • The Blue Badge bays are not marked out, but have signage to park.

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  • This information is for the entrance located at the front of the building.

  • There is not level access into the venue.

  • The main door(s) open automatically (towards you).

  • The doors are double width.

  • The door opening is 160cm (5ft 3in) wide.

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  • There is a / are step(s) to access this area / service.

  • The step(s) is/are located immediately beyond the entrance.

  • There is / are 3 step(s) to the area / service.

  • The lighting levels at the steps are medium.

  • The step(s) is / are clearly marked.

  • The step(s) is / are medium height.

  • The steps do not have handrails.

  • There is a standard and / or platform lift to access this service.

  • The lift does bypass the step(s).

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  • There is a lift for public use.

  • The lift is located on the right as you enter.

  • The lift is a stair lift.

  • The lift is 2m (2yd 7in) from the theatre entrance.

  • Staff do need to be notified for use of the lift.

  • The dimensions of the lift are 110cm x 110cm (3ft 7in x 3ft 7in).

  • There are not separate entry and exit doors in the lift.

  • There is not a mirror to aid reversing out of the lift.

  • The lift does not have a visual floor indicator.

  • The lift does not have an audible announcer.

  • The controls for the lift are within 90cm - 120cm from the floor.

  • The lift does not have Braille markings.

  • The lift does have tactile markings.

  • The lighting level in the lift is medium.

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  • This information is for the entrance located at the front of the building.

  • There is not level access into the venue.

  • The main door(s) open automatically (towards you).

  • The automatic doors are push pad activated.

  • The doors are single width.

  • The door opening is 80cm (2ft 7in) wide.

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  • There is a ramp or slope to access this service.

  • The ramp or slope is located to the left as you face the entrance.

  • The ramp or slope is easy.

  • The width of the ramp or slope is 100cm (3ft 3in).

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  • The floors which are accessible by stairs are G-1.

  • There are 15+ steps between floors.

  • The steps are clearly marked.

  • The steps are medium (11cm - 17cm).

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • There is a landing.

  • The lighting levels are medium.

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  • There is a lift for public use.

  • The lift is located just beyond the entrance.

  • The lift is a platform lift.

  • The floors which are accessible by this lift are G-LG.

  • The platform lift accesses a small level change.

  • The lift is 5m (5yd 1ft) from the cellar club entrance.

  • Staff do not need to be notified for use of the lift.

  • The clear door width is 90cm (2ft 11in).

  • The dimensions of the lift are 130cm x 100cm (4ft 3in x 3ft 3in).

  • There are separate entry and exit doors in the lift.

  • There is not a mirror to aid reversing out of the lift.

  • The lift does not have a visual floor indicator.

  • The lift does not have an audible announcer.

  • The controls for the lift are within 90cm - 120cm from the floor.

  • The lift does not have Braille markings.

  • The lift does have tactile markings.

  • The lighting level in the lift is medium.

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  • The desk is 4m (4yd 1ft) from the theatre entrance.

  • There is level access to reception from the entrance.

  • This is by lift.

  • The reception desk is medium height (77cm - 109cm).

  • The desk has a low (76cm or lower) section.

  • The lighting levels are medium.

  • There is a hearing assistance system.

  • The type of system is a fixed loop.

  • Staff are trained to use the system.

  • Monday 12:00 - 17:30.

  • Tuesday 12:00 - 17:30.

  • Wednesday 12:00 - 17:30.

  • Thursday 12:00 - 17:30.

  • Friday 12:00 - 17:30.

  • Saturday 12:00 - 17:30.

  • Sunday Closed.

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  • There is level access to the service.

  • This venue does play background music.

  • Music is played depending on performances.

  • Motorised scooters are allowed in public parts of the venue.

  • The lighting levels are medium.

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  • There are designated spaces for wheelchair users.

  • Designated seating is located at the front of the theatre.

  • Wheelchairs are left with the patron.

  • A companion may sit with you.

  • Companions sit either side of the patron.

  • It is 30m (32yd 2ft) from the designated seating area to the nearest accessible toilet.

  • This venue does provide audio described performances.

  • There is a hearing assistance system.

  • The hearing system is a fixed loop.

  • Staff are trained to use the hearing system.

  • A deposit is not required for the sound enhancement system.

  • The rows suitable for hearing loops are all rows.

  • There is not a wheelchair to borrow.

  • Concessions are available.

  • Assistance dogs are allowed in the auditorium.

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  • The floors which are accessible by stairs are G-1.

  • There are 15+ steps between floors.

  • The steps are clearly marked.

  • The steps are medium (11cm - 17cm).

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • There is a landing.

  • The lighting levels are medium.

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  • There is a lift for public use.

  • The lift is located just beyond theatre entrance.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are G-1.

  • The platform lift accesses a small level change.

  • The lift is 10m (10yd 2ft) from the theatre entrance.

  • Staff do not need to be notified for use of the lift.

  • The clear door width is 90cm (2ft 11in).

  • The dimensions of the lift are 120cm x 120cm (3ft 11in x 3ft 11in).

  • There are not separate entry and exit doors in the lift.

  • There is not a mirror to aid reversing out of the lift.

  • The lift does not have a visual floor indicator.

  • The lift does not have an audible announcer.

  • The controls for the lift are within 90cm - 120cm from the floor.

  • The lift does not have Braille markings.

  • The lift does have tactile markings.

  • The lighting level in the lift is medium.

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  • The following information is for the cafe.

  • The cafe is located on the first floor.

  • Full table service is not available.

  • Food or drinks are ordered from the service counter.

  • Food or drinks can be brought to the table.

  • There is not a lowered section at the counter.

  • No tables are permanently fixed.

  • No chairs are permanently fixed.

  • Some chairs have armrests.

  • The nearest table is 12m (13yd 4in) from the lift.

  • The standard height for tables is 70cm.

  • There is ample room for a wheelchair user to manoeuvre.

  • Plastic / takeaway cups are available.

  • Plastic / takeaway cutlery is available.

  • Drinking straws are available.

  • Menus are wall only.

  • Menus are not available in Braille.

  • Menus are not available in large print.

  • Picture menus are not available.

  • Menus are clearly written.

  • Menus are presented in contrasting colours.

  • The type of food served here is hot and cold meals and snacks.

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  • There is an/are accessible toilet(s) within this venue designated for public use.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • This accessible toilet is 17m (18yd 1ft) from the lift.

  • The accessible toilet is located on the first floor.

  • There is level access to this accessible toilet.

  • This is by lift.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a locking handle.

  • The width of the accessible toilet door is 90cm (2ft 11in).

  • The door weight is light.

  • The dimensions of the accessible toilet are 200cm x 200cm (6ft 7in x 6ft 7in).

  • There is sufficient turning space in the cubicle for a wheelchair user.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 130cm (4ft 3in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is an emergency alarm.

  • The emergency pull cord alarm is fully functional.

  • Disposal facilities are available in the cubicle.

  • There is not a coat hook.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There are mirrors.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 45cm (1ft 6in).

  • There is not a hand dryer.

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin cannot be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the grab rails and wall is poor.

  • The contrast between the drop down rails and wall is poor.

  • The contrast between the walls and floor is good.

  • The lighting levels are medium.

  • Baby change facilities are located within the venue.

  • Baby change facilities are located within the accessible toilet.

  • The height of the baby change table once extended is 80cm (2ft 7in).

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  • Standard toilet facilities are available.

  • The female and male toilet facilities that were surveyed are located in the reception area.

  • The female and male toilets are 5m (5yd 1ft) from the main entrance.

  • Inside the venue, there is level access to the female and male toilets.

  • This is by lift.

  • An ambulant toilet cubicle with wall mounted grab rails is available.

  • Lighting levels are medium.

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  • Standard toilet facilities are available.

  • An ambulant toilet cubicle with wall mounted grab rails is available.

  • The female and male toilet facilities that were surveyed are located in the Cellar Club.

  • The female and male toilets are 10m (10yd 2ft) from the lift entrance.

  • Inside the venue, there is level access to the female and male toilets.

  • This is by lift.

  • An ambulant toilet cubicle with wall mounted grab rails is available.

  • Lighting levels are medium.

  • Baby change facilities are located within the venue.

  • Baby change facilities are located within the standard toilets.

  • The height of the baby change table once extended is 80cm (2ft 7in).

  • Inside the venue, there is level access to the baby change facility.

  • This is by lift.

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  • Staff do receive disability awareness / equality training.

  • Documents can be requested in Braille.

  • Documents can be requested in large print.

  • A bowl of water can be provided for an assistance dog.

  • A member of staff trained in BSL skills is normally on duty.

  • Staff are trained to BSL level 2.